Michel Agriopoulos is a seasoned professional with over 10 years of experience in health informatics and product management, specializing in clinical software implementations and operations. He has successfully led EHR implementations, managed product releases, and enhanced operational efficiencies for various healthcare organizations. Agriopoulos possesses a strong educational background with an MBA in finance, extensive skills in software implementation, and a commitment to continuous professional development.

1. MICHEL AGRIOPOULOS
Glenview, IL • 847.644.8208 • michel.agriopoulos@gmail.com • linkedin.com/in/michel-agriopoulos-61b0265
HEALTH INFORMATICS + PRODUCT MANAGEMENT
10+ years in clinical software + services in acute and ambulatory settings
 As clinical consultant, led successful MD EHR implementations at 6 client sites to
meet aggressive Meaningful Use reporting deadlines/ICD-10 documentation.
 As product manager, delivered quarterly software releases for 700+ hospital clients
within Agile Scrum framework.
 As project manager, implemented clinical decision support (CDS) tools to cut
operational labor costs by 5%.
 At MedSyn upsell of services in RCM to new/existing clients. Training and
troubleshooting assistance as needed.
 At WebMD, closed $2MM+ in new business serving as EHR subject matter expert
STRENGTHS
Acute + Ambulatory
Meaningful Use CDI
EHR Application Implem
RCM Implementation
Project Management
Clinical workflow
CQM Reporting
Staff Training
Interoperable Functionality
PROFESSIONAL EXPERIENCE
INDEPENDENT CONSULTANCY - Work as an independent contractor on projects and research. 2015 - Present
QUADRAMED, Reston, VA 2008 – 2014
Senior Implementation EHR Consultant
 Implemented physician desktop applications to meet ARRA Meaningful Use criteria
 Executive liaison between physicians and clinical analysts to analyze existing workflow and implement change management
 Coordinated with cross functional team to deliver the EHR solution across the hospital organization
 Module Training for company applications incl Rules Based Registration ensuring correct patient data for billing w/ICD-10
 Subject matter expert for physician/clinical desktop workflow, including order sets and problem lists
 Delivered updates to C suite and provided training as necessary to hospital staff to ensure on-time delivery of project
SOLUCIENT, Evanston, IL 2006 – 2007
Director Product Management – Hospital Operations
 Improved operational benchmarking and performance software, support clinical products for ACTION O/I.
 Used hospital advisory panels to improve software, formulate product strategies, roadmaps, improvements.
 Delivered quarterly software upgrade releases on time and full scope for 700+ hospital accounts, targeting incremental
improvements of 5-8% in operating efficiency metrics.
 Advocated use of clinical decision support (CDS) tools to cut operational labor cost by 3-5%.
MEDSYNERGIES, Chicago, IL 2005 – 2006
Practice Management (RCM) Sales Consultant
 Built Chicago market business for providers to improve billing, cash flow and control.
 Worked with Carle Clinic to improve billing, claim turn around on denial and admin process for RCM
 Business services include data mining from IDX Groupcast application and resource for benchmarks.
 Revenue consulting with hospitals/clinics to improve ambulatory services revenue 8 – 15%.
 Delivered assessments for registration, scheduling, and reporting improvements.
Michel Agriopoulos Page 2

2. WEBMD, Chicago, IL 2003 – 2005
Clinical Product Manager
 Product expert. Support field sales reps on EMR apps to customers. Input to R&D for product improvement. Training using
WebEx, follow up to customize templates and resolve issues.
 Closed $2+ million in clinical sales to meet quota for clinics and hospitals in ‘04.
 Resolved clinical software workflow for accounts improving referrals and added sales.
Pharmaceutical Care Network, Sacramento, CA 2001 – 2002
Regional Sales Director
 Sold PBM services to Midwest states. Presented to State Administrators in 5 states gaining exposure for contracts.
 Built pipeline in six months and began collaboration with 1 million member BCBS of Iowa.
Allscripts Healthcare, Chicago, IL 1999 – 2001
National Account Manager
 Put Allscripts on the map in N. Carolina using market analysis targeting with $2M in sales.
 Sold 3 of the largest N. Carolina health organizations – Novant, Piedmont, Northeast Medical.
United Healthcare of Illinois, Chicago, IL 1995 – 1999
Senior Sales Executive/Regional Coordinator
 First UNH person to successfully sell direct to large companies (vs brokers). As a result hired two more sales execs.
Abbott Laboratories, Abbott Park, IL 1984 – 1995
Regional Sales Director
 Sold PBM services to Midwest states. Presented to State Administrators in 5 states gaining exposure for contracts.
Built pipeline in six months and began collaboration with 1 million member BCBS of Iowa.
SKILL SETS
HARD SKILLS:
SOFTWARE IMPLEMENTATION, CLINICAL QUALITY PLANNING AND EXECUTION, SYSTEMS ANALYSIS, MICROSOFT PROFICIENT, HOSPITAL AND CLINIC EXPERIENCE,
REVENUE CYCLE MANAGEMENT, TRAINING AND COURSE BUILD, FRENCH SPEAKING. MMMMMMMMMMMMMMMMMM
SOFT SKILLS:
COMMUNICATION – STRONG WRITER AND SPEAKER. LISTENS TO CLIENTS AND COLLABORATES WITH TEAM MEMBERS. ANALYTICAL – CAUSE AND EFFECT THINKER.
PROBLEM SOLVING. DIAGRAMING AND SPREADSHEET MATRIX EXPERIENCE. RESEARCH – LIKE TO DIG INTO RESOURCES KNOWLEDGEABLE ON THE TOPIC AND ASK
RELEVANT QUESTIONS. COMPUTER SKILLS – SOLID TECHNICAL ABILITIES WITH APPS AND SOFTWARE. QUICK LEARNER ON SYSTEMS. FLEXIBLE/MULTI-TASKER –
ADAPTABLE AND REALISTIC TO CHANGING PRIORITIES AND TIMELINES. INTERPERSONAL- AS A TRAINER AND PRESENTER, WORKING WITH OTHER DISCIPLINES IS AN
AREA IN WHICH I HAVE DEVELOPED GOOD SKILLS LEADING AND COACHING AS NEEDED.
EDUCATION/OTHER
LOYOLA UNIVERSITY, Chicago, IL UNIVERSITY OF ILLINOIS, Chicago, IL
MBA in Finance BA in Liberal Arts & Sciences
PURDUE UNIVERSITY, Calumet, IN
Certification in Instrument Systems
- Recent Training/ On-going education: Physician Epic Training, Access MicroSoft Tng. Citrix
systems.
- Volunteer part-time hospital lab at NORTHSHORE UNIVERSITY HEALTH SYSTEM, Evanston, IL