This document discusses effective marketing strategies learned from characters in media like Bugs Bunny and movies from Pixar. It discusses how creating a consistent character with clear motivation can generate content over many years to drive engagement. It also discusses the importance of the "peak-end effect" in judging experiences based on the most intense and ending emotions. The document uses the example of a Kofola soft drink ad campaign featuring a character named Fofola that drove over 8 million views through consistency, strong emotions, and spreading virally on social media. It ranked as the #1 ad in surveys for creating happiness.
86. We judge an experience largely
based on how we felt at its
most intense point and at its
end, rather than based on the
total sum of every moment of
the experience
89. The more intensive the peak and the more positive the end, the better the evaluation of the overall
experience.
Peak-End Effect
Emotiona
l
Reaction
Peak End
90. Peak-End determine not only
the enjoyment of the
commercial
but alsothe positive evaluation
of the brand as well as brand
recall.
91. enjoyment of the commercial positive evaluation of the brand
brand recall
Peak-End Effect
Emotiona
l
Reaction
Peak End
94. Happiness curve for Kofola Ad, Fly
Emotional Anchor
- during the neutral intro
scene people are
already smiling because
they remember the
positive emotion that will
come.
The excuse of the
lisping dog
Mmmmm,
Phophola!
intensit
y
Time
(s)
95. enjoyment of the commercial positive evaluation of the brand
brand recall
Peak-End Effect
Emotiona
l
Reaction
Peak End
98. The Excuse Mmmm, Fofola
Fofola and Reverse
Driving
Emotional Anchor
99. The Excuse Mmmm, Fofola
Fofola, Mr. Melon and
Tennis
Emotional Anchor
100. The Excuse Mmmm, Fofola
Fofola, Mr. Melon and
Longboard
Emotional Anchor
101. Happiness curve for Kofola Ad, Fly
Emotional Anchor
- during the neutral intro
scene people are
already smiling because
they remember the
positive emotion that will
come.
The excuse of the
lisping dog
Mmmmm,
Phophola!
intensit
y
Time
(s)