Michaels Talent Science Case Study
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The document discusses how a retail company, Michaels, used Infor Talent Science to improve their hiring process and reduce turnover among store associates. Key points: - Michaels aimed to better identify and retain quality store employees to improve the customer experience and reduce high turnover in retail. - Using Infor Talent Science, Michaels streamlined hiring, enhanced the customer experience by hiring better fits, and decreased overall turnover by 41.9% compared to traditional hiring. - Michaels also lowered involuntary turnover from performance issues by 66% and gained insights into employee behaviors over their career.
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Summery
Nick Teetzel has over 20 years of experience in general and marketing management. He has held positions such as store manager and owner of a marketing consulting firm. Teetzel has a proven track record of increasing sales, boosting productivity, and turning around underperforming locations through marketing strategies, training programs, and promoting a team-based work culture.
mohit jasra
Mohit Jasra is seeking a position that allows him to utilize over 8 years of experience in retail store operations and business development. He currently works as a Store Manager for Walmart Bharti Retail, where he is responsible for all store operations and ensuring profitability. Previously, he worked as a Cluster Manager for Game4u, managing 3 stores, and as a Team Leader for Westside, overseeing a department's sales and inventory. He holds an MBA in Marketing and has strengths in communication, problem-solving, and building relationships.
new resume @ Gaurav Tiwari
This document contains Gaurav Tiwari's resume. It summarizes his work experience including over 6 years in retail operations and customer service roles at companies like Askme.com, Bharti Walmart, Reliance Communication, and Aircel Communication. It also lists his education credentials and objectives of seeking a role to grow professionally and prove himself as an asset to an organization.
Highly Experienced Senior Manger-Sales
Senior Manger in Pharmaceutical Industry with more than three decades of experience in ethical formulations,generic sales & Business Development...Ready to relocate to a similar/better job prospects.No condition for a suitable offer.
Sales mgt 2
HPL was a large food products company in India known for high quality products sold at reasonable prices. It had a wide range of dairy and other food products. Though it faced strong competition, HPL was often the market leader due to its focus on quality and affordable prices. However, the company was experiencing a decline in sales due to low motivation of its sales team from lower than average pay and lack of non-financial rewards or training. Proposed solutions included analyzing underperforming regions, recognizing high performers, and ensuring effective supervision by managers.
Bus475+final strategic plan
L'S Shoes is developing a strategic plan for a new shoe store business. The plan includes a mission to offer stylish, comfortable shoes for all ages at affordable prices while developing strong customer relationships. The vision is to sell shoes at affordable prices and make customers feel appreciated. Key values include rewarding customer loyalty and prioritizing customers. Strategies include partnering with local businesses for promotions, improving market share through online marketing, and carrying out social media marketing. The business will open in a downtown area to attract customers visiting other stores and offer a unique shopping experience reflecting the town's shoe factory history.
Battula CV
This document provides a professional summary and background information for Hemasundar Gowd Battula. It summarizes his 18 years of experience in sales, marketing, business development, and people management. It details his current role as Head of Sales and Operations for Hibiskus Naturals Ltd and Hibiskus Leathers Ltd in Nigeria, where he launched new products and established distribution networks. It also outlines his past roles and achievements with various food and consumer goods companies in India and Nigeria, demonstrating a track record of improving sales and expanding business.
Mohit Dalmia (1)
Mohit Dalmia is seeking a position in retail operations, strategy, and planning where he can utilize over 10 years of retail experience. He currently works as an Area Retail Manager for Madura Fashion & Lifestyle, where he is responsible for business planning, sales management, inventory control, and ensuring profitability across multiple stores. Prior to this, he held an assistant store manager role at SSIPL Retail Ltd., where he exceeded sales targets and improved key performance indicators. He holds an MBA in retail management and is skilled in analytics, strategic planning, client relationships, and optimizing resources.
Recommended
Summery
Nick Teetzel has over 20 years of experience in general and marketing management. He has held positions such as store manager and owner of a marketing consulting firm. Teetzel has a proven track record of increasing sales, boosting productivity, and turning around underperforming locations through marketing strategies, training programs, and promoting a team-based work culture.
mohit jasra
Mohit Jasra is seeking a position that allows him to utilize over 8 years of experience in retail store operations and business development. He currently works as a Store Manager for Walmart Bharti Retail, where he is responsible for all store operations and ensuring profitability. Previously, he worked as a Cluster Manager for Game4u, managing 3 stores, and as a Team Leader for Westside, overseeing a department's sales and inventory. He holds an MBA in Marketing and has strengths in communication, problem-solving, and building relationships.
new resume @ Gaurav Tiwari
This document contains Gaurav Tiwari's resume. It summarizes his work experience including over 6 years in retail operations and customer service roles at companies like Askme.com, Bharti Walmart, Reliance Communication, and Aircel Communication. It also lists his education credentials and objectives of seeking a role to grow professionally and prove himself as an asset to an organization.
Highly Experienced Senior Manger-Sales
Senior Manger in Pharmaceutical Industry with more than three decades of experience in ethical formulations,generic sales & Business Development...Ready to relocate to a similar/better job prospects.No condition for a suitable offer.
Sales mgt 2
HPL was a large food products company in India known for high quality products sold at reasonable prices. It had a wide range of dairy and other food products. Though it faced strong competition, HPL was often the market leader due to its focus on quality and affordable prices. However, the company was experiencing a decline in sales due to low motivation of its sales team from lower than average pay and lack of non-financial rewards or training. Proposed solutions included analyzing underperforming regions, recognizing high performers, and ensuring effective supervision by managers.
Bus475+final strategic plan
L'S Shoes is developing a strategic plan for a new shoe store business. The plan includes a mission to offer stylish, comfortable shoes for all ages at affordable prices while developing strong customer relationships. The vision is to sell shoes at affordable prices and make customers feel appreciated. Key values include rewarding customer loyalty and prioritizing customers. Strategies include partnering with local businesses for promotions, improving market share through online marketing, and carrying out social media marketing. The business will open in a downtown area to attract customers visiting other stores and offer a unique shopping experience reflecting the town's shoe factory history.
Battula CV
This document provides a professional summary and background information for Hemasundar Gowd Battula. It summarizes his 18 years of experience in sales, marketing, business development, and people management. It details his current role as Head of Sales and Operations for Hibiskus Naturals Ltd and Hibiskus Leathers Ltd in Nigeria, where he launched new products and established distribution networks. It also outlines his past roles and achievements with various food and consumer goods companies in India and Nigeria, demonstrating a track record of improving sales and expanding business.
Mohit Dalmia (1)
Mohit Dalmia is seeking a position in retail operations, strategy, and planning where he can utilize over 10 years of retail experience. He currently works as an Area Retail Manager for Madura Fashion & Lifestyle, where he is responsible for business planning, sales management, inventory control, and ensuring profitability across multiple stores. Prior to this, he held an assistant store manager role at SSIPL Retail Ltd., where he exceeded sales targets and improved key performance indicators. He holds an MBA in retail management and is skilled in analytics, strategic planning, client relationships, and optimizing resources.
Synopsis
The document discusses HPL, a large food products company in India known for high quality products at reasonable prices. It was the market leader in many categories despite competition from other companies. However, it was facing issues with motivating its salesforce as compensation and incentives were lower than industry norms. This was leading to high turnover. The document suggests various ways to address these issues such as improving compensation policies, providing better training and recognition of top performers.
Service marketing &7 P's - Baskins and Robbins
These slides describes about the Service Marketing , 7 P concepts of Service marketing, in relation with Baskins and Robbins as an example.
Hr in retail
The HR factor in retail management is often overlooked despite being crucial to success. Motivating and retaining employees is challenging due to lack of formal retail education and physically demanding nature of the work. Astute retailers focus on the basic needs of employees like adequate facilities, meals, uniforms and training. They also promote from within, respect floor staff and make employees stakeholders to boost commitment and morale. Treating employees like family through informal bonding helps build loyalty and cohesion in the organization.
Tanglewood_Casebook - 8th ed
This document provides background information on Tanglewood Stores, a chain of 243 general retail stores. It details the company's origins, mission, expansion strategy, and current concerns. Tanglewood was founded in 1975 by friends Tanner Emerson and Thurston Wood, who financed their first store with personal loans. The company has rapidly expanded through acquisitions of other stores but now aims to consolidate its culture and HR practices. It faces increased competition from expanding retailers like Kohl's and Target. Tanglewood has brought in HR consultants to help centralize practices and develop a staffing strategy to maintain its philosophy with further growth.
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This document presents a pitch for a $150,000 seed investment in Team Maryjane's "Dispensary in a Box" marketing platform for cannabis dispensaries. The platform provides an all-inclusive marketing solution for dispensaries, including a responsive website, SEO, social media posting, hosting, and online ordering. It addresses the lack of marketing expertise among dispensaries. The platform is priced affordably at $800/month compared to individual marketing costs. Projections estimate millions in revenue within 3 years. The funds would be used for hiring additional staff and initial operating/marketing expenses to launch the platform.
Rohan Resume
Rohan Shirsekar has over 12 years of experience in retail management. He has held positions as Store Manager for Pepe Jeans and The Body Shop in Mumbai. More recently, he has worked as Visual Merchandiser for The Body Shop and Store Manager for The Body Shop and Fashion Walk in Bangalore and Meerut. He is seeking a new career opportunity that allows him to further develop his skills and potential.
Chennai resume
M. James Fernando is a sales and management professional with over 10 years of experience in distribution, sales, and business development. He has worked with companies like Red Bull India, Britannia Industries, PepsiCo, Kingfisher Airlines, and Miracle Shipping Company in various roles involving key account management, distribution partner management, territory sales, customer relationship building, and marketing. He is seeking a sales or distribution role where he can utilize his proven abilities in business development, customer service, and team management.
Stansel, Dana EXPANDED RESUME
Dana Stansel is an experienced operations executive with over 15 years of experience managing multisite retail operations, distribution centers, and e-commerce businesses. She has a proven track record of driving growth, improving efficiency, and developing talent. Her career highlights include launching a successful e-commerce startup, managing a large distribution center serving 65 stores, and exceeding sales targets as a store manager. She has a strong background in leading performance improvements, developing talent, and achieving results.
AFFAN AHMAD Final Cv
Affan Ahmad is seeking a career opportunity where he can gain substantial experience and provide value to an organization. He has over 8 years of experience in production operations, business development, team management, and merchandising roles. Currently, Affan works as a Senior Buyer at Jabong.com where he is responsible for a footwear business of over 100 crore rupees. He has consistently delivered revenue growth and margin improvements. Affan holds an MBA and has a strong educational background including bachelors and diploma degrees.
Marketing plan of CLOVIA
This marketing plan is for Clovia, an e-commerce company that sells female lingerie, sleepwear, and swimwear. Some key points:
- Clovia was founded in 2013 and is focused on retaining existing customers and acquiring new ones.
- Their largest competitors are Zivame, Amante, and Pretty Secrets.
- Clovia's strengths include cash flow and delivery capabilities, while weaknesses include delays and pricing compared to competitors.
- Their objectives are financial growth, increasing customer value, and creating a comfortable shopping environment for women.
Hr issues in retail
The retail industry in India has grown rapidly in recent years due to rising consumerism, incomes, and population. However, it faces many challenges related to talent shortages and economic conditions. Human resource management in retail is very important for sustainable growth given the labor-intensive nature of the industry and its unique requirements. Key challenges for HR include managing a young and inexperienced workforce, building employee capabilities, high attrition, engagement, and compensation expectations.
AFFAN AHMAD RESUME
Affan Ahmad is seeking a career opportunity where he can utilize his skills in production operations, business development, administration, and team management. He has over 10 years of experience in merchandising and buying roles for footwear categories at various e-commerce companies. His responsibilities included assortment planning, budgeting, vendor negotiations, inventory management, and analyzing sales trends. He increased revenue and margins at prior roles and received special recognition for his contributions. Affan holds an MBA in marketing management and additional qualifications in commerce and secretarial applications.
Mustermaven Consultants WBA 30 08 14
Muster Maven is a business consulting firm that provides services related to market research, new product development and launch, sales and distribution network development, branding, packaging, marketing plans, advertising, and digital marketing. They have a team of experts with 18 years of experience working with various brands. The firm aims to help entrepreneurs organize their businesses and develop well-defined brands that can earn healthy profits. Muster Maven divides projects into phases covering environmental studies, business planning, product development, distribution, promotions, and reviews to implement new business plans or turnaround existing businesses.
Wallmart compensation strategy assignment
strategy alignment and remedies
university of karachi(KUBS)
abdul basit khatir
basitkhatir@gmail.com
Resume of Satya ( PGDM in marketing with 4.7 year experience ) in Retail sector
Satyabrata Dey is currently working as an Assistant Store Manager at Airplaza Retail Holdings Pvt. Ltd. He has over 7 years of experience in retail management. Previously, he worked as a Store Manager at Titan Eye+ and as a Department Manager at Airplaza Retail Holdings Pvt. Ltd. He holds a Post Graduate Diploma in Management from Taksila Business School with specialization in Marketing and Finance. He completed his B.Sc from S.S. College and has knowledge of marketing techniques, team management, and customer satisfaction.
Marks and spencers
Marks and Spencer is a major British retailer founded in 1884 and headquartered in London. It has over 1,000 stores worldwide specializing in clothing and food. The company aims to deliver quality products at exceptional value with high customer service standards through innovation. It recruits employees through its website and provides various training programs as well as competitive pay and benefits like pensions, discounts, and bonuses.
Employee delight marketing perspective
This document discusses employee delight and internal marketing strategies. It argues that treating employees as internal customers who must believe in and represent the company vision is important. The goal of internal marketing is to align company operations to consistently provide value to external customers. Apple is used as an example of a company that emphasizes culture, innovation and expertise in recruiting and training to ensure employees accurately reflect the brand. Benefits of employee delight include better performance, empowerment, organizational alignment, and improved development and retention. Tactics proposed include identifying all customer touchpoints, using feedback, communications, training, incentives and technological tools to spread information and encourage collaboration.
Ganesh Reume
The document provides a summary of R. Ganesh's career experience and qualifications. It details his current role as a Senior Area Sales Manager at Lotte India Corporation since May 2014, with over 15 years of prior sales and management experience at various companies including Cadbury India Limited, Far East Mercantile, and Bata India Ltd. It also lists his educational qualifications including a B.Com from Bharathiyar University and pursuing an MBA from ICFAI. Key skills and achievements are highlighted for each role.
chirvind nath jha
Chirvind Nath Jha has over 14 years of experience in sales and marketing roles in the FMCG and telecom industries. He is currently a Zonal Business Manager at Reliance Communications, where he manages a team that handles over Rs. 130 crores in monthly sales. Previously, he was a Regional Sales Manager at Ayur Herbal, where he was responsible for sales in North, East, and Western India. He has an MBA in Marketing and HR and is skilled in Microsoft Office and familiar with ERP systems.
Product and category management in abms university
The document discusses the importance of the Executive Certificate in Product and Category Management course offered by ABMS. The 2-week course provides skills needed for production managers to focus on high quality production, training, packaging, and meeting client needs. This ensures companies offer correct product quality to clients and avoid bad reviews, while allowing growth through new product development and expansion. The course teaches how to deal with local and international clients and make simple changes to improve products and ingredients.
3 steps to enterprise talent success with Performance Profiles
Do you know the keys to a high performance culture? Can you describe what success in your company's key roles looks like? If not, you're not alone. Over one-third of organizations in Brandon Hall Group’s recent skills gap survey have not defined the critical roles required to enable their future business success. Knowing the traits that lead to performance in particular jobs is a core task for the modern HR function, but creating an accurate picture of success can be difficult. By turning to data, many successful organizations are building "Performance Profiles" that help them reduce staff turnover, boost productivity and accelerate time to performance. This webinar will address the latest research on Performance Management, the science behind Performance Profiles, and how they can be deployed in the HCM cycle. In this Slideshare, Laci Loew, VP and Principal Analyst of Brandon Hall Group's Talent Management Practice, and Jason Taylor, Infor’s Chief HCM Scientist will explore the following:
Critical trends in using data to define success, and the talent science behind it
How to develop high-quality Performance Profiles for your organization
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The importance of mobile tools for managing and measuring performance
Managing employee and manager expectations around Performance Profiles
IBM Kenexa Overview
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What's hot
Synopsis
The document discusses HPL, a large food products company in India known for high quality products at reasonable prices. It was the market leader in many categories despite competition from other companies. However, it was facing issues with motivating its salesforce as compensation and incentives were lower than industry norms. This was leading to high turnover. The document suggests various ways to address these issues such as improving compensation policies, providing better training and recognition of top performers.
Service marketing &7 P's - Baskins and Robbins
These slides describes about the Service Marketing , 7 P concepts of Service marketing, in relation with Baskins and Robbins as an example.
Hr in retail
The HR factor in retail management is often overlooked despite being crucial to success. Motivating and retaining employees is challenging due to lack of formal retail education and physically demanding nature of the work. Astute retailers focus on the basic needs of employees like adequate facilities, meals, uniforms and training. They also promote from within, respect floor staff and make employees stakeholders to boost commitment and morale. Treating employees like family through informal bonding helps build loyalty and cohesion in the organization.
Tanglewood_Casebook - 8th ed
This document provides background information on Tanglewood Stores, a chain of 243 general retail stores. It details the company's origins, mission, expansion strategy, and current concerns. Tanglewood was founded in 1975 by friends Tanner Emerson and Thurston Wood, who financed their first store with personal loans. The company has rapidly expanded through acquisitions of other stores but now aims to consolidate its culture and HR practices. It faces increased competition from expanding retailers like Kohl's and Target. Tanglewood has brought in HR consultants to help centralize practices and develop a staffing strategy to maintain its philosophy with further growth.
New TMJ Investor Presentation
This document presents a pitch for a $150,000 seed investment in Team Maryjane's "Dispensary in a Box" marketing platform for cannabis dispensaries. The platform provides an all-inclusive marketing solution for dispensaries, including a responsive website, SEO, social media posting, hosting, and online ordering. It addresses the lack of marketing expertise among dispensaries. The platform is priced affordably at $800/month compared to individual marketing costs. Projections estimate millions in revenue within 3 years. The funds would be used for hiring additional staff and initial operating/marketing expenses to launch the platform.
Rohan Resume
Rohan Shirsekar has over 12 years of experience in retail management. He has held positions as Store Manager for Pepe Jeans and The Body Shop in Mumbai. More recently, he has worked as Visual Merchandiser for The Body Shop and Store Manager for The Body Shop and Fashion Walk in Bangalore and Meerut. He is seeking a new career opportunity that allows him to further develop his skills and potential.
Chennai resume
M. James Fernando is a sales and management professional with over 10 years of experience in distribution, sales, and business development. He has worked with companies like Red Bull India, Britannia Industries, PepsiCo, Kingfisher Airlines, and Miracle Shipping Company in various roles involving key account management, distribution partner management, territory sales, customer relationship building, and marketing. He is seeking a sales or distribution role where he can utilize his proven abilities in business development, customer service, and team management.
Stansel, Dana EXPANDED RESUME
Dana Stansel is an experienced operations executive with over 15 years of experience managing multisite retail operations, distribution centers, and e-commerce businesses. She has a proven track record of driving growth, improving efficiency, and developing talent. Her career highlights include launching a successful e-commerce startup, managing a large distribution center serving 65 stores, and exceeding sales targets as a store manager. She has a strong background in leading performance improvements, developing talent, and achieving results.
AFFAN AHMAD Final Cv
Affan Ahmad is seeking a career opportunity where he can gain substantial experience and provide value to an organization. He has over 8 years of experience in production operations, business development, team management, and merchandising roles. Currently, Affan works as a Senior Buyer at Jabong.com where he is responsible for a footwear business of over 100 crore rupees. He has consistently delivered revenue growth and margin improvements. Affan holds an MBA and has a strong educational background including bachelors and diploma degrees.
Marketing plan of CLOVIA
This marketing plan is for Clovia, an e-commerce company that sells female lingerie, sleepwear, and swimwear. Some key points:
- Clovia was founded in 2013 and is focused on retaining existing customers and acquiring new ones.
- Their largest competitors are Zivame, Amante, and Pretty Secrets.
- Clovia's strengths include cash flow and delivery capabilities, while weaknesses include delays and pricing compared to competitors.
- Their objectives are financial growth, increasing customer value, and creating a comfortable shopping environment for women.
Hr issues in retail
The retail industry in India has grown rapidly in recent years due to rising consumerism, incomes, and population. However, it faces many challenges related to talent shortages and economic conditions. Human resource management in retail is very important for sustainable growth given the labor-intensive nature of the industry and its unique requirements. Key challenges for HR include managing a young and inexperienced workforce, building employee capabilities, high attrition, engagement, and compensation expectations.
AFFAN AHMAD RESUME
Affan Ahmad is seeking a career opportunity where he can utilize his skills in production operations, business development, administration, and team management. He has over 10 years of experience in merchandising and buying roles for footwear categories at various e-commerce companies. His responsibilities included assortment planning, budgeting, vendor negotiations, inventory management, and analyzing sales trends. He increased revenue and margins at prior roles and received special recognition for his contributions. Affan holds an MBA in marketing management and additional qualifications in commerce and secretarial applications.
Mustermaven Consultants WBA 30 08 14
Muster Maven is a business consulting firm that provides services related to market research, new product development and launch, sales and distribution network development, branding, packaging, marketing plans, advertising, and digital marketing. They have a team of experts with 18 years of experience working with various brands. The firm aims to help entrepreneurs organize their businesses and develop well-defined brands that can earn healthy profits. Muster Maven divides projects into phases covering environmental studies, business planning, product development, distribution, promotions, and reviews to implement new business plans or turnaround existing businesses.
Wallmart compensation strategy assignment
strategy alignment and remedies
university of karachi(KUBS)
abdul basit khatir
basitkhatir@gmail.com
Resume of Satya ( PGDM in marketing with 4.7 year experience ) in Retail sector
Satyabrata Dey is currently working as an Assistant Store Manager at Airplaza Retail Holdings Pvt. Ltd. He has over 7 years of experience in retail management. Previously, he worked as a Store Manager at Titan Eye+ and as a Department Manager at Airplaza Retail Holdings Pvt. Ltd. He holds a Post Graduate Diploma in Management from Taksila Business School with specialization in Marketing and Finance. He completed his B.Sc from S.S. College and has knowledge of marketing techniques, team management, and customer satisfaction.
Marks and spencers
Marks and Spencer is a major British retailer founded in 1884 and headquartered in London. It has over 1,000 stores worldwide specializing in clothing and food. The company aims to deliver quality products at exceptional value with high customer service standards through innovation. It recruits employees through its website and provides various training programs as well as competitive pay and benefits like pensions, discounts, and bonuses.
Employee delight marketing perspective
This document discusses employee delight and internal marketing strategies. It argues that treating employees as internal customers who must believe in and represent the company vision is important. The goal of internal marketing is to align company operations to consistently provide value to external customers. Apple is used as an example of a company that emphasizes culture, innovation and expertise in recruiting and training to ensure employees accurately reflect the brand. Benefits of employee delight include better performance, empowerment, organizational alignment, and improved development and retention. Tactics proposed include identifying all customer touchpoints, using feedback, communications, training, incentives and technological tools to spread information and encourage collaboration.
Ganesh Reume
The document provides a summary of R. Ganesh's career experience and qualifications. It details his current role as a Senior Area Sales Manager at Lotte India Corporation since May 2014, with over 15 years of prior sales and management experience at various companies including Cadbury India Limited, Far East Mercantile, and Bata India Ltd. It also lists his educational qualifications including a B.Com from Bharathiyar University and pursuing an MBA from ICFAI. Key skills and achievements are highlighted for each role.
chirvind nath jha
Chirvind Nath Jha has over 14 years of experience in sales and marketing roles in the FMCG and telecom industries. He is currently a Zonal Business Manager at Reliance Communications, where he manages a team that handles over Rs. 130 crores in monthly sales. Previously, he was a Regional Sales Manager at Ayur Herbal, where he was responsible for sales in North, East, and Western India. He has an MBA in Marketing and HR and is skilled in Microsoft Office and familiar with ERP systems.
Product and category management in abms university
The document discusses the importance of the Executive Certificate in Product and Category Management course offered by ABMS. The 2-week course provides skills needed for production managers to focus on high quality production, training, packaging, and meeting client needs. This ensures companies offer correct product quality to clients and avoid bad reviews, while allowing growth through new product development and expansion. The course teaches how to deal with local and international clients and make simple changes to improve products and ingredients.
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Resume of Satya ( PGDM in marketing with 4.7 year experience ) in Retail sector
Resume of Satya ( PGDM in marketing with 4.7 year experience ) in Retail sector
Product and category management in abms university
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3 steps to enterprise talent success with Performance Profiles
Do you know the keys to a high performance culture? Can you describe what success in your company's key roles looks like? If not, you're not alone. Over one-third of organizations in Brandon Hall Group’s recent skills gap survey have not defined the critical roles required to enable their future business success. Knowing the traits that lead to performance in particular jobs is a core task for the modern HR function, but creating an accurate picture of success can be difficult. By turning to data, many successful organizations are building "Performance Profiles" that help them reduce staff turnover, boost productivity and accelerate time to performance. This webinar will address the latest research on Performance Management, the science behind Performance Profiles, and how they can be deployed in the HCM cycle. In this Slideshare, Laci Loew, VP and Principal Analyst of Brandon Hall Group's Talent Management Practice, and Jason Taylor, Infor’s Chief HCM Scientist will explore the following:
Critical trends in using data to define success, and the talent science behind it
How to develop high-quality Performance Profiles for your organization
Turning data into action – how profiles accelerate time to performance for new hires, identify low performers, and support development efforts through data-driven insights
The importance of mobile tools for managing and measuring performance
Managing employee and manager expectations around Performance Profiles
IBM Kenexa Overview
O documento discute soluções de recursos humanos da IBM Kenexa para otimizar talentos em empresas. Apresenta as principais áreas de foco como análises de talentos, aquisição, liderança e engajamento utilizando ciência, processos e dados. Detalha também a IBM Kenexa Talent Suite, que fornece uma abordagem integrada para gestão de talentos.
The real reason your top performers are leaving you
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Losing some staff is inevitable; losing your best is not. There’s plenty you can do to retain your top performers. Discover how by looking at this presentation.
Time to get real about your talent selection technology
Your choice of candidate assessment technology could help your business or leave it floundering. Are you equipped to make the right decision?
Assessment technologies now provide such a competitive edge that they have become an essential business tool. Research demonstrates that implementing the right technology boosts productivity, reduces staff turnover and has a direct bottom-line impact. But how do you make the right choice?
Infor’s Chief HCM Scientist Jason Taylor explains the best way to select and deploy talent assessment technology, and then how to study and ensure its effectiveness. Jason explores both the key technological considerations and the increasingly complex legal and business implications of assessment:
The technology – is it truly cloud-based and ready to integrate?
The methodology – is it legally and scientifically sound?
The testing – how do you ensure it works for your business?
Ibm kenexa prove it
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The document discusses challenges that companies face in attracting and retaining talent. It notes that addressing talent gaps is a top concern for company executives. A study found that 87% of HR executives say employees feel increased pressure and stress. The document then lists various talent management solutions offered by IBM that can help companies assess skills, develop leaders, engage employees, analyze workforce data and optimize hiring and retention. These include solutions for recruitment, learning, performance management, succession planning and compensation. An example is also given of how IBM tools helped a seasonal employer improve hiring speeds and reduce time to productivity.
Web Content Strategy - How to Plan for, Create and Publish Online Content for...
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Talent management
The document discusses talent management, which refers to anticipating an organization's human capital needs and developing a plan to meet those needs. It involves managing employees' abilities to recruit, retain, develop, reward, and motivate high-performing talent. Benefits include hiring the right people, retaining top performers, better decisions, and understanding employees. The talent management process involves understanding needs, sourcing, attracting, selecting, training, retention, promotion, assessment, planning, and exits. Effective talent management is important but complex to implement.
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Similar to Michaels Talent Science Case Study
WhyAssessments
Assessments can help organizations in several ways:
1) Assessments identify the strengths and weaknesses of job applicants and employees to match them to the right jobs and maximize their talents.
2) They teach sales teams to identify customer behaviors and adapt their selling style accordingly.
3) Assessments help customer support teams improve their communication and profiling skills to better serve customers.
Sig 2008 Winn Dixie & Supply Staff V1
The document summarizes the key challenges and strategies for staffing a sourcing organization. It discusses how the sourcing role has become more strategic, and the skills required are changing. There is a talent shortage projected as experienced workers retire. The presentation provides a framework for assessing skills gaps, and developing strategies to attract, recruit, and retain top talent, including leveraging partnerships with recruiters and universities. Special attention to culture fit, diversity and timing during the interview and hiring process is recommended.
Ihop Cs Slide Final Xp
IHOP chose Oracle Customer Data Hub and Oracle Teleservice solutions to improve its knowledge of customers. The Oracle solutions helped IHOP centralize customer data, improve data quality, synchronize data across the business, and gain better customer insights. This allowed IHOP to provide better customer service, drive more revenue from customer interactions, and reduce service costs. The solutions addressed management, organization, and technology dimensions by building on IHOP's business foundations, tracking projects, and implementing the solutions using Java on IHOP's IT infrastructure.
Customer experience and employee engagement strategy
This slide share gives actionable and affordable customer experience and employee engagement strategies that your company can use immediately
iScore (english)
Discover how iScore helps international brands in empowering their e-retail channel.
iScore is the world's only solution leveraging expertise and SaaS tools to boost your business in the digital world.
Your organization has dealt with historic retailers for fifty years now. You have reached a very high degree of mastery in that sport. However, rules of the game are changing, fast. Countries borders are vanishing, entry barriers have been lowered and big concepts like shelf space profoundly mutated when entering the digital world of business. E-retailers come for nothing less than the lion’s share and you definitely need to level up. iScore is a great tool in that end.
How “associate-first” learning drives more sales and satisfaction
This document discusses how an "associate-first" learning approach that prioritizes training store associates can drive increased sales and customer satisfaction. It notes that shoppers rank store associate knowledge as the most important factor for a positive shopping experience. However, many retailers are not effectively training associates. At Home, a home decor retailer, shifted to focus more on associate learning and saw associates' knowledge increase by 14% on average. They also saw improvements in other key metrics like reducing turnover. The document advocates for a learning model that provides associates training at the point of need on mobile devices. This approach can help retailers better execute their strategies and ensure associates have the right knowledge to boost the bottom line.
Future vision(review your vision)=reward for performance(right or wrong)
The document provides guidance for excelling in a sales role by discussing important skills and mindsets. It emphasizes that company success depends on understanding the target market. It stresses developing market insights, creating remarkable customer experiences, continuously learning, and using customer data to make decisions. Additional advice includes having confidence but not overconfidence, proving your value to the company, adapting to market needs, meeting targets through teamwork, and becoming a mentor to others. The overall message is that sales professionals should focus on customers, learning, collaboration, and self-improvement in order to achieve success.
HR Policies at WalMart
The document discusses HR policies and practices at Walmart. It covers several topics: core values around customer service, respect, and excellence; best practices like teamwork and an open door policy; employee training programs; benefits like health coverage and stock purchase plans; workforce planning; negative practices around non-unionization and lower wages; comparisons to Ikea's policies; and recommendations around diversity and transparency. It also briefly discusses Walmart's operations in India and challenges faced there. The overall document provides an overview of Walmart's extensive HR programs and some criticisms of its approach.
Branch manager (best) CV template
The document summarizes the experience and qualifications of Alexandra Simms as a branch manager with over 10 years of experience in fashion retail management. She has a proven track record of anticipating market trends to drive significant sales growth through creative promotions, excellent customer service, and quality products. She also focuses on achieving efficiency and minimizing costs.
TylerKCrown[195]
Tyler K Crown is a creative, organized, and results-driven retail manager with over 17 years of experience managing apparel departments and teams. He has a proven track record of exceeding sales goals and improving employee performance. Most recently, as Assistant Manager at K-Mart, he supervised 20 associates and generated $5M in annual sales. He is skilled in all aspects of retail operations from merchandising and inventory to customer service and loss prevention. Tyler holds a BS in Business Management and has received extensive leadership and management training.
Shifting the performance needle - Reward communication that engages, inspires...
Shifting the performance needle - Reward communication that engages, inspires...Caburn Hope - Employee Communications
Chris Hopkins, Managing Director and Lead Consultant of Caburn Hope - Employee Communications discusses:
Reward communication that engages, inspires and mobilises your people.
Christopher Hopkins, Director and Lead Communication Consultant, Caburn Hope
How companies are doing this
New technologies/ New challenges
Case study examples including Unilever and ARUPHUMAN RESOURCE AS A BRAND
Kunal Khamesra from JK Cement Works gave a presentation on branding and human resource management. He discussed what a brand is, noting that successful brands like Nike and McDonald's create a promise and identity that customers rely on. He then outlined seven characteristics of successful brands: understanding the audience, uniqueness, passion, consistency, competitiveness, exposure, and leadership. Khamesra also discussed what human resource management entails, like recruitment, selection, training, and compensation of employees. Finally, he talked about the importance of HR branding and managing an organization's reputation, culture, and value proposition to attract, select, and retain top talent.
engage - SM Training April doc LR
This document provides information about a 1-day workshop on effective shopper engagement. The workshop will be held on three dates in Dublin, Belfast, and Cork with limited spaces available. It is designed for those who need to understand and engage shoppers to improve marketing returns. Attendees will learn how to use shopper insights to change behaviors, design engaging marketing mixes, garner retailer support, and enhance sales and growth. The workshop features case studies, tools, and exercises led by experts in shopper marketing.
What Is Q Trac
QTrac is a tool from Bernard Hodes Group that uses surveys and polls to evaluate key factors impacting an organization's employment brand such as source effectiveness, recruiting process effectiveness, brand impact, and retention. QTrac gathers information to identify needs/expectations of target audiences, uncover employee perceptions of the employer brand, and determine how the brand has evolved. It also queries impressions of the recruiting process, brand awareness, source of hire, and job fit. QTrac helps organizations develop comprehensive employer branding strategies through recommendations from HR consultants.
Laying the Foundation for Your Compensation Strategy
Top companies have clear compensation strategies. They connect their reward system directly to their business outcomes.
Do you have a compensation strategy that is in line with your business objectives and does your leadership support it?
lightspeed-best-practices-for-hiring
This document provides guidance to independent retailers on hiring, training, and retaining employees. It discusses attracting candidates, screening applicants, conducting interviews, and onboarding new hires. It emphasizes the importance of ongoing training, engaging employees through meetings, and evaluating performance based on both quantitative metrics and soft skills. Regular communication and showing employees they are valued are cited as important for maintaining a positive workplace culture and reducing turnover.
IRCE 2015 Wrap-Up: Top takeaways in ecommerce retail from the MECLABS Marketi...
At the MECLABS Institute Marketing Lab at the Internet Retailer Conference + Exhibition 2015, our research team reviewed hundreds of sales paths on B2C and B2B ecommerce sites — from email and PPC all the way to final purchase.
We brought these lessons back from Chicago to share with the greater marketing community in this free Web event.
In this Web event, you will learn:
∙ The three most common ways marketers are leaking revenue in their marketing and sales paths
∙ How MECLABS works with companies to optimize their sales paths and maximize marketing ROI
∙ Specific optimization advice for email, PPC and landing pages for your fellow attendees, based on more than 15 years or consumer behavior research
The best practices that make marketing analytics work for you
In the era of the technologically
driven marketing ecosystem, every
customer engagement is an
opportunity to deliver an enhancing
experience and drive value. Knowing
our customer’s need, what they value
and their spending habits are critical
for successful marketing. Imagine the
effectiveness of your marketing
activities, if you could understand
your customers better. Marketing
analytics offers a unique opportunity
to do so by delivering compelling,
personalized experiences that drives
higher customer satisfaction and
better yield.
Strategic Workforce Planning: The Key to Organisational Success
Do you know the DNA of your workforce? Even if you do, how does it sync with your organisation’s core business strategy? Knowing the DNA of your workforce and syncing that info with your business strategy is the key to high performing companies. Strategic Workforce Planning helps organisations understand the talent required to deliver their strategy. Without it, you will be paying a significant cost. Ron talks about how to integrate this proven technique into your business process.
Ron Thomas, Chief Executive Officer – Gulf, Great Place to Work
Similar to Michaels Talent Science Case Study (20)
Customer experience and employee engagement strategy
Customer experience and employee engagement strategy
How “associate-first” learning drives more sales and satisfaction
How “associate-first” learning drives more sales and satisfaction
Future vision(review your vision)=reward for performance(right or wrong)
Future vision(review your vision)=reward for performance(right or wrong)
Shifting the performance needle - Reward communication that engages, inspires...
Shifting the performance needle - Reward communication that engages, inspires...
Laying the Foundation for Your Compensation Strategy
Laying the Foundation for Your Compensation Strategy
IRCE 2015 Wrap-Up: Top takeaways in ecommerce retail from the MECLABS Marketi...
IRCE 2015 Wrap-Up: Top takeaways in ecommerce retail from the MECLABS Marketi...
The best practices that make marketing analytics work for you
The best practices that make marketing analytics work for you
Strategic Workforce Planning: The Key to Organisational Success
Strategic Workforce Planning: The Key to Organisational Success
Michaels Talent Science Case Study
- 1. Challenges • Find a better way to identify, hire, and retain quality store associates. • Improve the customer shopping experience across all locations. • Reduce turnover among hourly store associates (a group that generally has very high turnover in the retail industry). • Obtain behavioral insights that lead to career path planning and point to future promotion opportunities. Benefits • Streamlined the recruiting and hiring process. • Enhanced shoppers’ experience in stores by staffing with employees who are a better fit. • Decreased overall turnover among hourly associates by 41.9% for hires made using Infor® Talent Science (compared to those hired through traditional means). • Lowered the involuntary turnover rate (performance-related terminations) by 66% among the same groups. • Gained behavioral knowledge that helps drive improvement throughout the employee lifecycle. “To manage the Replenishment and Customer Experience teams for our ‘Store of the Future,’ we were creating some positions that didn’t exist. The operators came to us and said, ‘We want an Infor Talent Science profile’ because they had such faith in what we’d already done.” —Patti Popson, Manager Operations Leadership Training, Michaels Facts at a glance Product: Infor Talent Science™ Industry: Retail Country: US “Our operators understand why the integrity of the profiles is so important. In our post- deployment study, we saw a 9.8% difference in true store operating income for those people who were hired in the ‘Recommended’ bucket.” —Patti Popson, Manager Operations Leadership Training, Michaels About the company Founded in 1973, Michaels currently owns and operates more than 1,100 Michaels stores and over 125 Aaron Brothers locations in the US and Canada, and is the largest specialty retailer of arts and crafts in the region. The average Michaels store contains 40,000 different products in 18,200 square feet of retail space. Since 2003, Michaels’ executive HR team has included Infor Talent Science in its recruiting efforts to reduce turnover by improving the quality of candidate selections. To learn more, visit www.michaels.com. Customer Snapshot Michaels decreases turnover by 41.9% with Infor Talent Science 641 Avenue of the Americas New York, NY 10011 800-260-2640 infor.com Copyright© 2014 Infor. All rights reserved. The word and design marks set forth herein are trademarks and/or registered trademarks of Infor and/or related affiliates and subsidiaries. All other trademarks listed herein are the property of their respective owners. This document is provided for informational purposes only and does not constitute a commitment to you in any way. The information, products and services described herein are subject to change at any time without notice. www.infor.com. INF-1425343-EN-US-1114-2