Michael T. Donaghy is seeking a challenging IT position and has extensive experience in programming languages like SQL, Python, and web technologies. He has over 6 years of experience in various IT roles including Linux administration, desktop support, and business intelligence development. His most recent role is as a Linux administrator at Rackspace where he supports enterprise clients and manages Red Hat systems.

1. Michael T. Donaghy
San Antonio, TX
mike@mikedonaghy.org
Objective
My objective is to find a challenging position in the IT profession. I am
passionate about learning and driven to improve my skills constantly.
Skills
 Programing experience with SQL, Python, HTML/CSS, Bash Scripting
 Experience with open source applications Apache, PHP/FastCGI,OpenVPN, IP tables,VNC,SSH, SVN, Git,
NginX, MySQL, PostgreSQL, LTSP
 Experience with Microsoft enterprise and consumer operating systems. Linux: RHEL +derivatives,
FreeBSD, Ubuntu/Debian, Solaris, OSX
Experience
 Linux Administrator,Enterprise, Rackspace
o San Antonio, TX Current Position– March 2016 – Present.
- Take customer phone calls and resolve Linux issues for high MRR Enterprise Clients
- Manage customers leveraging Rackspace Public Cloud and Rackconnect solutions
- Troubleshoot and manage dedicated hardware from enterprise vendors
- Serve strategic customers with dedicated SLAs
- Efficiently maintain industry standard software including Redhat Enterprise
products, MySQL, PHP, Apache and Nginx
- Create training for my team and beyond
 IT Operations Support, W.S. Badcock Inc – Contracted on behalf of Robert Half Technology
o Mulberry, Fl. Current Position– June 2015 – December 2015
- Serve as resolution point for all company technical issues
- Automate procedures leveraging Bash shell scripting to improve productivity
- Provide support to 350+ remote stores to maintain maximum uptime
- Administer 350+ Linux-based terminal servers using secure VNC and SSH technologies
- Maintain over 5000 users in Active Directory
- Monitor network availability using SolarWinds
- Contribute to a knowledge base documenting procedures on a real-time basis
- Support remote point-of-sale software with over 5000 2X-Server clients
- Work closely with network and development teams to design efficient solutions
- Assist development team in bug-testing in-house solutions
- Manage Juniper SRX VPN Gateways at each remote site
 Business Intelligence Platform Developer, Database Administrator, IT Support Global Trust
Management LLC Contracted on behalf of Misource Inc. Completed Successfully.,
o Tampa, Fl.– August 2014 – June 2015
- Designed a solution for automating manual reporting tasks that saved management 50+
man-hours a week

2. - Development, deployment, and maintenance of Logi Analytics business intelligence
- Responsible for maintaining maximum uptime of all company workstations. Supporting
software deployment and updates on all workstations.
- Executing Microsoft Windows XP to Windows 7 migration of workstations.
 Desktop Support Analyst, Veredus Corporation, Contract Completed Successfully,
o Tampa, Fl. – March 2014 – June 2014.
- Provide hardware and software workstation troubleshooting support in a 200 seat call
center environment while meeting department SLA standards.’
- Provide remote to support to 10 locations
- Responsible for working with system and network administration staff to provide physical
and remote support via phone, chat, and remote connection software.
- Management of accounts in Active Directory an Microsoft Exchange
- Management of a Bullhorn customer relationship management system.
 Onsite IT Client Support Technician, Compass Pointz LLC.
o Wesley Chapel, Fla. – August 2011 – January 2013
- Responsible for deployment, configuration, and maintenance of all client hardware and
software offerings.
- Responsible for client malicious software remediation.
- Management of client off site backup solutions.
- Deployment, management, and maintenance of client networking equipment and cabling.
- Administrator of managed client services
 Bench Technician, MSR Technologies Inc.
o Temple Terrace, Fl. – May 2010 – August 2010
- Responsible for troubleshooting and repair of client hardware.
- Installation of client hardware upgrades.
- Responsible for client malicious software remediation.
- Provide data recovery services and operating system reinstallation for clients.
- Maintenance of company website