Exploratory testing approaches like "hotspot" and "coffee break" were presented as ways to optimize time spent testing and find more defects when performing exploratory testing in a service-oriented architecture (SOA). The "hotspot" approach resulted in finding more defects on average but took more time per defect. The "coffee break" approach found fewer defects but in less time. Both approaches provided broader test coverage and additional knowledge of the system compared to traditional testing. The presentation concluded that using a customized mix of both exploratory testing methods can minimize wasted time and add value to a project.