1. MGT 330 final exam
1) Which of the following functions of management is focused on delivering strategic value?
2) Which of the following best characterizes the controlling function of management?
3) __________ involves analyzing a situation, determining goals to be pursued, and deciding upon the
actions that will be taken to achieve these goals.
4) Robert was recently hired as the workplace safety compliance officer at ABC Power Company. Robert
will have the responsibility to monitor regulations from which of these government agencies?
5) Which of the following is the first step in effective delegation?
6) The assignment of different tasks to different people or groups is the
7) Plans are
8) The outcome of situational analysis is
9) What is management�s function in strategic planning?
10) Which of the following would provide the best information for the manager on factors that
influence the company�s strategic, tactical, operational, and contingency plans?
11) __________ plans might be referred to as "what-if" plans.

2. 12) A plan that focuses on ongoing activities and may become a more permanent policy or rule is a
13) Which type of program should management implement to have a culture of ethics that prevent,
detect, and punish legal violations?
14) Honesty, caring, loyalty, fairness, and integrity are all examples of
15) As a manager, you want to create a project team to plan and implement a project designed to meet
the demands of globalization. Which of the following types of organizational structure would you use to
achieve higher degree of flexibility and adaptability of the team members?
16) The planning process of human resources management begins with
17) Which type of organizational structure optimizes employee empowerment?
18) The assignment of different tasks to different people or groups is the
19) Which of the following is an advantage of product departmentalization?
20) Ruby recently accepted a job with a large insurance firm as an internal auditor. Ruby has found that
her job is different than the internship she had at an accounting consulting firm. The insurance firm has
strictly defined job responsibilities and lines of communication. For every decision Ruby needs to make,
approval must be obtained from upper management. Overall, she has found the atmosphere to be quite
formal as compared to the internship. Ruby has concluded that the insurance firm has
21) A mental image of a possible and desirable future state of the organization is a(n)
22) A leader is
23) Legitimate power is described as power that exists through

3. 24) Behavior that gives purpose and meaning to organizations, while envisioning and creating a positive
future, is
25) NAFTA combined the economies of
26) A pharmaceutical manufacturer actively monitors all products produced to verify their ingredients
fall within rigid control ranges that ensure product effectiveness. This monitoring allows them to make
adjustments should they see negative trends occurring. The manufacturer is engaging in the
management function of
27) Which type of control works best when there is �no one best way� to do a job and employees are
empowered to make decisions?
28) This type of control takes place while plans are carried out, and is the heart of any control system.
29) Where are performance data commonly obtained?
30) The last step in the control process is