This document contains discussion questions and general questions related to business strategies, leadership, and management. It includes questions about how economic trends have affected industries, identifying remote/industry environments that influence company strategy, and examples of leadership styles and management techniques. The document also provides a link to an online tutorial for additional information.

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In this document of STR 581 Week 2 Discussion Questions
you will find the next information:
DQ 1: Consider the restaurant industry (or any other) and
explain how recent, current, and forecasted economic trends
have affected the industry’s attractiveness. What firms have
exited the industry? What firms have entered or increased
investment in the industry?
DQ 2: Select an industry - or a sector within it - and identify
its remote/industry/operating environment. Explain how
these can influence a company's strategy.
DQ 3: Select a company and identify its orientation and the
reasons why the company has decided to go global (or not).
Identify what international strategy it is using and validate
whereas it is the right one or not.
General Questions - General General Questions
1. The concept that some leadership attributes will work in
some situations but not in others can be described by the
behavioral theory
leadership effectiveness theory
tactical theory
contingency theory
2. Sam Meyers manages a telemarketing call center. He has
20 employees working for him who are displeased with the
way he yells and threatens to terminate them for what they
see as small issues. Which kind of power is Sam using to get

2. the job done?
Referent power
Reward power
Coercive power
Legitimate power
3. Which of the following is considered an organizational
blueprint, which prescribes the quantity and time frame for
when each end product will be assembled?
WBS (Work Breakdown Structure)
ERP (Enterprise Resource Planning)
MRP (Material Requirements Plan)
MPS (Master Production Schedule)
4. In performing a SWOT analysis, which of the following
would be considered as a threat?
Competitors
Lack of a strategic plan
Increased product demand
Recognized brand
5. During the implementation of a project, which of the
following should be the primary focus of a consulting firm?
·
The correct project software
·
Application of the learning curve theory
·
Tools and materials availability
·
People management skills
6.Which of the following is considered a major process flow
structure?

3. Fabrication
Lead Time
Project
Lean Manufacturing
7. Some studies indicate the best approach for
transformational change may have the chief executive officer
create an atmosphere for change
and begin establishing a vision
and establish a reward system
but let others decide how to initiate change
but carefully set limits for the program
8. Deming’s PDCA (plan, do, check, and act) cycle underlies
what inherent Six Sigma principle?
Control charting
Project management
Standard deviation
Continuous improvement
9. What can affirmative action assist organizations in
achieving that diversity initiatives cannot?
Correcting specific problems of the past
Increased productivity
Maximizing creativity
Maximizing workforce commitment
10. According to the job characteristics model, autonomy is
defined as the degree to which
a job generates direct and clear information about
performance
a job provides the worker freedom, independence, and
discretion
a job has an impact on the lives or work of other people
a job requires completion of a whole and identifiable piece of

4. work
11. Active listening requires:
interruptions to get your point across
summarizing all areas of the performance-interview feedback
discussion.
summarizing only the areas of agreement
verbal communications only
12. An example of control criteria that can be used in any
situation is ________.
number of calls taken per day
employee satisfaction
client requests completed per hour
average time to process paperwork
13. Because practical considerations make job tryouts for all
candidates infeasible, it is necessary to __________ the
relative level of job performance for each candidate on the
basis of available information.
assign
abandon
predict
accept
14. Which of the following is ISO 14000 primarily concerned
with?
Time management
Continuous improvement management
Environmental management
Quality management
15. Which of the following is a desirable strategy for
managers aiming to reduce the negative consequences of
rumors?
Creating a more informal communication environment at the

5. workplace
Initiating disciplinary action against the employee who
started the rumor
Encouraging employees to communicate their concerns and
suggestions
Refusing to comment on issues that appear to be
controversial and unfair
16. ________ refers to an individual’s belief that he or she is
capable of performing a task.
Self-efficacy
Emotional contagion
Affect intensity
Self-determination
17. When an employee volunteers to run a canned food
drive, this is an example of
organizational citizenship behavior
employee productivity
job satisfaction
employee happiness
18. As a university student, your institution’s social principles
and practices reflect on you, as a stakeholder, in the
organization. Therefore, it is your right to question how these
practices should be evaluated in relation to the social issues
that the school is addressing. If your university provides job-share
programs, builds a day-care facility, and only uses
recycled paper, it could be said to be ________.
socially image conscious
fulfilling its social obligation
socially aware
socially responsive
19. A project can be segmented into which of the following?

6. Events
Success markers
Work packages
Sub-jobs
20. In order to make their firm a learning organization,
managers should
increase the degree of departmentalization
reinforce interdependence and reduce boundaries
penalize mistakes
avoid the use of cross-functional teams
21. Conflicts can be resolved by withdrawing from them or
suppressing them. This conflict-management technique is
known as ________.
accommodating
forcing
avoiding
compromising
22. Adoration of a charismatic leader by followers can lead to
limiting suggestions of fixes and improvements
a competitive work environment
greater understanding of the company mission
difficulty in developing a successor
23. Which of the following statements is true with regard to
the effectiveness of tactics?
All tactics are equally effective with regard to upward
influence.
Individuals from collectivist cultures are typically more likely
to use soft tactics that reflect personal power.
The combination of a soft tactic with reasonable persuasion
is more effective than a combination of two hard tactics.
Soft tactics are less effective than hard tactics when used

7. individually
24. ____________ is the biggest hurdle to overcome in a pay-for-
performance plan.
Merit-pay increases
Compensation equation
Inflation
Salary cap performance level
25. Mary arrives at her new job. Before she can begin actually
doing the work, she must complete a series of activities
including role playing and virtual reality i...
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