Ringgold was excited to present at the 2015 Frankfurt Book Fair, Professional & Scientific Information Hot Spots Stage.
'Metadata & Standard Identifiers in Scholarly Publishing’ showed how your organization can benefit from our data services in the ever-challenging scholarly landscape.
Persistent Identifiers in Scholarly Communications - Christine Orr at SSP 2016Ringgold Inc
Persistent Identifiers in Scholarly Communications: What, Why, How, Where, and Who?
Persistent identifiers (PID) are vital to a strong research infrastructure. Unambiguous connections between people, places, and things that PIDs enable build trust in, improve discoverability of, and enable recognition for research contributions. And, in a world where researchers and their institutions are increasingly required to report on their research contributions across multiple systems, it’s critical to be able to do so in as simple, streamlined, and accurate a way as possible. PIDs can help by enabling the automated processes, validating and ensuring correct attribution of works, and facilitating discoverability across multiple platforms and systems. This session brought together representatives from organizations that create different types of PIDs with those who use them. After a brief introduction to what PIDs are and why they’re important, the panel demonstrated how they are being used in researcher systems and workflows, provided an update on recent and upcoming developments, and discussed the challenges and opportunities for widespread adoption of PIDs across the scholarly community. Speakers induded a publisher, a librarian, a manuscript submission system vendor, and representatives from PID organizations. The session included a brief overview from each followed by an informal panel discussion and audience Q&A.
Institutional Identifiers in Practice: Christine Orr at CESSE 2015Ringgold Inc
Christine Orr, North American Sales Director for Ringgold, spoke at the CESSE 2015 annual meeting session 'Adding Value to Your Process: Supporting Researchers and Data Requirements'.
Metadata Standards: A Golden Age Arrives? - Christine Orr at STMRinggold Inc
Metadata standards for describing information about authors, institutions, and funders make possible a high level of precision and clarity on published research and data.
Together, standards promise even more: An interoperable world of scientific and scholarly information where end-to-end workflow solutions drive innovation and collaboration.
Recent developments suggest a Golden Age looms for STM publishers, brought on by widespread adoption of standards. Have we reached the tipping point, at last? Are publishers united in their enthusiasm? Will authors prove to be the last piece in the puzzle?
Persistent Identifiers - The 5 Things You Need To KnowRinggold Inc
Ringgold presented at the Frankfurt Book Fair Hot Spots stage on Wednesday 19 October 2016. The use of persistent identifiers has become much more widespread in scholarly communication. Ringgold, the institutional identification experts, explained the importance of persistent identifiers and why you should be using them to your advantage whatever your role in scholarly communications.
Small Data, Big Benefits - Christine Orr at SSP 2016Ringgold Inc
Small Data, Big Benefits: Mining for End User Relationships
In today’s environment publishers need more user interest and engagement in order to keep institutional subscriptions and submissions strong and growing.
Persistent Identifiers in Scholarly Communications - Christine Orr at SSP 2016Ringgold Inc
Persistent Identifiers in Scholarly Communications: What, Why, How, Where, and Who?
Persistent identifiers (PID) are vital to a strong research infrastructure. Unambiguous connections between people, places, and things that PIDs enable build trust in, improve discoverability of, and enable recognition for research contributions. And, in a world where researchers and their institutions are increasingly required to report on their research contributions across multiple systems, it’s critical to be able to do so in as simple, streamlined, and accurate a way as possible. PIDs can help by enabling the automated processes, validating and ensuring correct attribution of works, and facilitating discoverability across multiple platforms and systems. This session brought together representatives from organizations that create different types of PIDs with those who use them. After a brief introduction to what PIDs are and why they’re important, the panel demonstrated how they are being used in researcher systems and workflows, provided an update on recent and upcoming developments, and discussed the challenges and opportunities for widespread adoption of PIDs across the scholarly community. Speakers induded a publisher, a librarian, a manuscript submission system vendor, and representatives from PID organizations. The session included a brief overview from each followed by an informal panel discussion and audience Q&A.
Institutional Identifiers in Practice: Christine Orr at CESSE 2015Ringgold Inc
Christine Orr, North American Sales Director for Ringgold, spoke at the CESSE 2015 annual meeting session 'Adding Value to Your Process: Supporting Researchers and Data Requirements'.
Metadata Standards: A Golden Age Arrives? - Christine Orr at STMRinggold Inc
Metadata standards for describing information about authors, institutions, and funders make possible a high level of precision and clarity on published research and data.
Together, standards promise even more: An interoperable world of scientific and scholarly information where end-to-end workflow solutions drive innovation and collaboration.
Recent developments suggest a Golden Age looms for STM publishers, brought on by widespread adoption of standards. Have we reached the tipping point, at last? Are publishers united in their enthusiasm? Will authors prove to be the last piece in the puzzle?
Persistent Identifiers - The 5 Things You Need To KnowRinggold Inc
Ringgold presented at the Frankfurt Book Fair Hot Spots stage on Wednesday 19 October 2016. The use of persistent identifiers has become much more widespread in scholarly communication. Ringgold, the institutional identification experts, explained the importance of persistent identifiers and why you should be using them to your advantage whatever your role in scholarly communications.
Small Data, Big Benefits - Christine Orr at SSP 2016Ringgold Inc
Small Data, Big Benefits: Mining for End User Relationships
In today’s environment publishers need more user interest and engagement in order to keep institutional subscriptions and submissions strong and growing.
Christine Orr, Sales Director for North America, spoke at SSP on Wednesday May 27. This pre-meeting seminar addressed Implementing Next Generation ID Standards for the New Machine Age: 'The Ties That Find'.
About the Webinar
In the world of authority control, it is a bit of an alphabet soup of acronyms. ORCID (Open Researcher and Contributor ID), which is a system to uniquely identify scientific and other academic authors; ISNI (International Standard Name Identifier), which identifies the public identities of contributors to media content such as books, television programs, and newspaper articles; and VIAF (Virtual International Authority File) a system that combines multiple name authority files into a single authority service, hosted by OCLC, all have their place when discussing identifiers for authority control.
Identity issues and disambiguating authors, researchers, other content creators, and their institutional affiliations are crucial as we move into a world of linked data. In this webinar, presenters will cover the implications and differences between ORCID, ISNI, and VIAF, what is the proper use of each, and some of the benefits that come with using authority files and making that information available on the Web.
Agenda
Introduction
Todd Carpenter, Executive Director, NISO
ORCID identifiers in research workflows
Simeon Warner, Director of Repository Development, Cornell University Library
ISNI: How It Works And What It Does
Laura Dawson, Product Manager, ProQuest
VIAF and its Relationships with Other Files
Thomas Hickey, Chief Scientist, OCLC
Crossref LIVE: The Benefits of Open Infrastructure (APAC time zones) - 29th O...Crossref
In November 2020, Crossref formally adopted the “Principles of Open Scholarly Infrastructure” (POSI). POSI is a list of sixteen commitments that will now guide the board, staff, and Crossref’s development as an organisation into the future.
This webinar took place on the 29th October at 03:00 PM AEST (UTC+10) and covered:
- What are the Principles of Open Scholarly Infrastructure (POSI) and why are they needed?
- Why POSI is important for Crossref and how it will help realise the Research Nexus
- Open metadata and infrastructure services from Crossref
Presented in English by Cameron Neylon, Professor of Research Communications, Centre for Culture and Technology, at Curtin University, Amanda Bartell, Head of Member Experience at Crossref, and Vanessa Fairhurst, Community Engagement Manager at Crossref.
Introduces the idea of Digital Object Identifiers for scholarly content and the ways that organizations other than publishers can interact with the CrossRef system and take advantage of CrossRef metadata. This webinar was held on May 12, 2014.
Emerging Standards: Data and Data Exchange in Scholarly PublishingRinggold Inc
Jay Henry, Ringgold’s Chief Marketing Officer, presented at the Council of Science Editors Annual Conference in Philadelphia, and discussed 'Emerging Standards: Data and Data Exchange in Scholarly Publishing' on Sunday 17 May 2015.
Christine Orr, Sales Director for North America, spoke at SSP on Wednesday May 27. This pre-meeting seminar addressed Implementing Next Generation ID Standards for the New Machine Age: 'The Ties That Find'.
About the Webinar
In the world of authority control, it is a bit of an alphabet soup of acronyms. ORCID (Open Researcher and Contributor ID), which is a system to uniquely identify scientific and other academic authors; ISNI (International Standard Name Identifier), which identifies the public identities of contributors to media content such as books, television programs, and newspaper articles; and VIAF (Virtual International Authority File) a system that combines multiple name authority files into a single authority service, hosted by OCLC, all have their place when discussing identifiers for authority control.
Identity issues and disambiguating authors, researchers, other content creators, and their institutional affiliations are crucial as we move into a world of linked data. In this webinar, presenters will cover the implications and differences between ORCID, ISNI, and VIAF, what is the proper use of each, and some of the benefits that come with using authority files and making that information available on the Web.
Agenda
Introduction
Todd Carpenter, Executive Director, NISO
ORCID identifiers in research workflows
Simeon Warner, Director of Repository Development, Cornell University Library
ISNI: How It Works And What It Does
Laura Dawson, Product Manager, ProQuest
VIAF and its Relationships with Other Files
Thomas Hickey, Chief Scientist, OCLC
Crossref LIVE: The Benefits of Open Infrastructure (APAC time zones) - 29th O...Crossref
In November 2020, Crossref formally adopted the “Principles of Open Scholarly Infrastructure” (POSI). POSI is a list of sixteen commitments that will now guide the board, staff, and Crossref’s development as an organisation into the future.
This webinar took place on the 29th October at 03:00 PM AEST (UTC+10) and covered:
- What are the Principles of Open Scholarly Infrastructure (POSI) and why are they needed?
- Why POSI is important for Crossref and how it will help realise the Research Nexus
- Open metadata and infrastructure services from Crossref
Presented in English by Cameron Neylon, Professor of Research Communications, Centre for Culture and Technology, at Curtin University, Amanda Bartell, Head of Member Experience at Crossref, and Vanessa Fairhurst, Community Engagement Manager at Crossref.
Introduces the idea of Digital Object Identifiers for scholarly content and the ways that organizations other than publishers can interact with the CrossRef system and take advantage of CrossRef metadata. This webinar was held on May 12, 2014.
Emerging Standards: Data and Data Exchange in Scholarly PublishingRinggold Inc
Jay Henry, Ringgold’s Chief Marketing Officer, presented at the Council of Science Editors Annual Conference in Philadelphia, and discussed 'Emerging Standards: Data and Data Exchange in Scholarly Publishing' on Sunday 17 May 2015.
Using Data to Drive Discovery of New Scholarly WorksRinggold Inc
Jean Brodahl, Publisher and Library Relations for Ringgold's ProtoView service, presented at the Previews Session: New and Noteworthy Product Presentations at SSP on Thursday 28 May. She showed how ProtoView helps publishers increase the profile of their content within the scholarly supply chain.
In May 2014, we introduced ProtoView to our free webinar series. With ProtoView we promote your titles through professionally created abstracts, bibliographic entries, and expanded metadata delivered to the scholarly supply chain. In this webinar, we talked about the new developments in academic markets and how to maximize your titles' presence in web scale discovery services. (Hint: It's all about discoverability.)
We discussed the metadata elements included in ProtoView, the different levels of service available for print and electronic books and journals, and custom solutions available by sending electronic data in conjunction with print review copies.
Emerging Standards: Data and Data Exchange in Scholarly Publishing - Jay Henr...Ringgold Inc
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The New Dimensions in Scholcomm: How a global scholarly community collaborati...NASIG
Digital Science and 100+ global research institutions have spent the better part of the last two years collaborating to solve three distinct challenges in the existing research landscape:
* Research evaluation focuses almost exclusively on publications and citations data
* Research evaluation tools are siloed in proprietary applications that rarely speak to each other
* The gaps amongst proprietary data sources made generating a complete picture of impact extremely difficult (and expensive)
The goal of this collaboration amongst publishers, funders, research administrators, libraries, and Digital Science was to transform the research landscape by attempting to solve the problems resulting from expensive, siloed data research evaluation data.
Kirsty Meddings CrossrefResearch funders are increasingly setting the agenda for scholarly communications, mandating certain editorial practices such as open peer review and data sharing, elevating the importance of preprints, and advocating for better use of existing community-run infrastructures like those maintained by Crossref, DataCite, and ORCID. This session will explain what’s new and next for the funding and infrastructure space, introducing a key project around persistent identifiers and metadata for grants, including use of facilities. Whilst the scholarly community has adopted standard persistent identifiers (PIDs) — for people (e.g. ORCID), content (e.g. DOIs, PMCIDs), and soon organizations (ROR.community) including funders (the Funder Registry) — the record of the award is not captured in a consistent way across funders worldwide. And they are not easily linked up with the literature or the researchers or the institutions. Harmonizing grant identifiers with one common universal schema will not just help people better measure reach and return, but will offer researchers a system that works more smoothly and accurately. In this session, hear from funding organizations about what they want, learn about the findings from the grant identifier pilot, and discover the next steps for this initiative.
ORCID for funders webinar - Josh Brown 8 March 2017ARDC
Funders play a critical role, along with universities and publishers, in building and supporting the infrastructure to support open research. Major funders, such as the European Commission, agree that persistent identifiers for people and works are necessary components of this infrastructure. ORCID provides researchers the tools to link their ORCID iD to their funding awards and a growing number of funders are integrating ORCID identifiers into grants application and post-award reporting workflows or are planning to do so. Using ORCID functionality helps to streamline reporting processes during grant application, and, after award, to enable outcomes reporting. This webinar is designed to connect funders who are integrating ORCID identifiers or are looking to do so.
Anatomy of Search Relevance: From Data To ActionSaïd Radhouani
Relevance denotes how well a search result satisfies the user information need. In addition to the search engine components (i.e., indexer and query parser), there are many other components that impact relevance. e.g., user understanding , data optimization, domain knowledge, etc. Improving relevance remains the main and most challenging goal of each search engine. Indeed, relevance can be subjective, therefore hard to measure and to improve. In this talk, Saïd will demystify the concept of relevance by defining its main components. For each component, he will present the technology enablers, the data, and processes that are required in order to measure and improve relevance. In this talk, attendees will learn how to provide a relevant user experience and track it over time.
SciVal offers quick, easy access to the research performance of 8,500 research institutions and 220 nations worldwide. A ready-to-use solution with unparalleled power and flexibility, SciVal enables you to visualize research performance, benchmark relative to peers, develop collaborative partnerships and analyze research trends.
The Data Driven University - Automating Data Governance and Stewardship in Au...Pieter De Leenheer
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The session featured expert speakers across several types of publishing data and gave practical advice including:
How to utilise the information held about customers
How to use taxonomies to help improve search and discovery
How to evaluate technologies that will help organisations make the most of their content through effective storage and semantic exploitation
More details: https://www.londonbookfair.co.uk/en/Sessions/58553/Use-your-Data-to-Drive-Revenue
The final session took place on Wednesday 26 February and we offered concrete, simple take-aways that will allow you to quickly improve the state of your most valuable customer and prospect records. Also, we discussed how our auditing service may help those needing a more robust solution:
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1. Metadata & Standards in
Scholarly Communication
Frankfurt Book Fair – Hot Spot
October 14 2015
@RinggoldInc
2.
3.
4. What problems did this lack of standardization
cause?
• Economic
• Logistical
• Military
People were unable to move freely about,
or to capitalize on new markets
Places were disconnected from each other,
and some towns became known as “break
of gauge” hubs, the place where railway
systems met up.
Things – goods – could not move freely
about, be sold into new markets.
Conversion technologies needed to be
developed, such as special dual gauge
railcars were developed.
Result: Added expense, time, and
inefficiency.
5. Solution: Conversion to a Standard
• May 31, 1886
• 36 hours
• 3 inches
• 11,500 miles of track across
the southern United States
Result: Unified infrastructure to move goods & people
7. What are
we trying to
connect?
People: Authors,
Members, Editors,
Readers, Researchers
Places: Licensees,
Publishers,
Funders,
Intermediaries
Things: Ideas,
Content, Research
data, Grants,
Citations
8. Where are we trying to move our ideas & our
information?
• Around our company
• To/from external partners
• To/from scholars around
the globe
• Into the great unknown
9. What problems are we facing?
• Entity management:
Jens-Peter Mueller or J-P. Müller?
Uni Hannover or Hanover College?
• Discoverability: Users, librarians,
researchers, students.
• Interoperability: Systems, languages,
data silos based on functions.
11. Your passport to the
world of institutions
• More than 400,000 institutions
playing roles in scholarly
communications
• Disambiguate: Ringgold ID
• Describe: Up to 25 pieces of
structured metadata about each one
• Link: Organized hierarchically
Problems solved: Entity
management & interoperability
12. Identify Data Elements
• Ringgold Identifier
• Name: official & alternatives
• Location
• URL/domain
• Size metrics
• Tier assignments: JISC,
Carnegie, Ringgold
• Authentication: Athens, IPs
• Ringgold Type: sector & subject
• Links: Hierarchical & consortia
• ISNI matched to each Identify
record
• Expanded descriptive metadata:
• Granular subjects
• Reach, sites
• Economic model, governance
• Level within hierarchy
• Mission, description
• Activity status
13. Prepare your published
content for the journey
• Structured metadata
• Descriptive abstracts to drive
discovery
• Professionally written
• Systems-agnostic delivery
• Broad licensing
Problem solved: Discoverability
14. ProtoView Data
Elements
• Ringgold ID & ISNI for publisher
• Abstract for book and chapters
• Bibliographic info
• URL of work
• Ringgold Subjects
• TOC
• DOIs
• Chapter titles and page ranges
• Cover image
15. Bon Voyage: Journeys in
Scholarly Communications
Three examples of institutional identifiers & structured data in action
16. Taylor & Francis: Normalizing in-house data
• Challenge: Overworked customer
service, licensees frustrated
• Underlying cause: Duplicate and
inaccurate customer records
• Solution: Applied Ringgold
Identifiers to sold-to and
licensed-to accounts
"If we still had all the
previous problems, we'd
need a customer service
team that is double the
size.”
--Sarah Wright, Customer
Services Director
Results:
18. ORCID: Results
Stats: As of September 2015:
• 340,00+ ORCID records with educational affiliation
• 327,000+ ORCID records with employment affiliation
Benefits already being realized:
• Linking researchers to their thesis ID and degree-granting higher education
institution
• Tracking grantees and researchers across their research career
• Supporting access to institutional resources
• Enabling access to research findings supported by public funds
• Providing unambiguous affiliation data during manuscript submission or grant
application
• Enabling credit to be given for peer review and other contributions
ORCID sees a future where additional identifiers and registries are linked together,
further advancing the potential for connections.
19. Aries + Copyright Clearance Center
Connecting multiple organizations &
data sets
Challenge: Correct application
of APC rules & discounts
• Multiple systems & data sources involved
• Complex criteria + complex institutional
relationships
Solution: Get everyone
speaking the same language
20. Solving the challenge of APC discounts
Publisher
identifies
institutions
eligible for
discount
Holds &
administers
pricing rules
Author
affiliation
entered in
EM
Ringgold
ID 12266
21. Where are we going? Everywhere.
Ringgold’s Mission
To provide identifiers and
structured data to power the
efficient exchange of
information throughout the
scholarly research community.
Does anyone know what this is a map of?
5 minute railway story.
MAY DELETE THIS SLIDE IN FAVOR OF THE NEXT ONE ONLY.
Rail gauge, in other words, the distance between the two rails in a standard railroad track. This is a map of current gauges, and as you can see there is no global standard.
In the days when we moved hardgoods and people around from place to place, railroads became a key mode of transport. As miraculous as rail travel was, there was one thing that limited its potential: a lack of a standard gauge.
Train gauge: and example of a infrastructure standard that enables smooth, efficient, broad transmission of people and things.
As disconnected as this is, It used to be worse: In the US
In the US, multiple gauges were used, ranging from 2 feet to 6 feet wide. As the country became more interconnected, lines began to meet up in the concentrated northeast, a standard gauge of approx. 4 feet 9 inches began to be adopted (thanks to many imported railcars from the UK, which used this gauge).
Following the Civil War, trade between the South and North grew and the break of gauge became a major economic nuisance. Competitive pressures had forced all the Canadian railways to convert to standard gauge by 1880, and Illinois Central converted its south line to New Orleans to standard gauge in 1881, putting pressure on the southern railways.
In 1886, the southern railroads agreed to coordinate changing gauge on all their tracks. After considerable debate and planning, most of the southern rail network was converted from 5 ft (1,524 mm) gauge to 4 ft 9 in (1,448 mm) gauge, then the standard of the Pennsylvania Railroad, over two remarkable days beginning on Monday, May 31, 1886. Over a period of 36 hours, tens of thousands of workers pulled the spikes from the west rail of all the broad gauge lines in the South, moved them 3 in (76 mm) east and spiked them back in place. The new gauge was close enough that standard gauge equipment could run on it without problem. By June 1886, all major railroads in North America were using approximately the same gauge. The final conversion to true standard gauge took place gradually as track was maintained.[1] Now, the only broad-gauge rail systems in the United States are some city transit systems
https://en.wikipedia.org/wiki/Track_gauge_in_the_United_States
http://southern.railfan.net/ties/1966/66-8/gauge.html
HANDOFF TO CHRISTINE: INFORMATION INFRASTRUCTURE
New standards & infrastructure are needed if we are to connect our scholarly world. But, we are still in essence trying to connect people, places, and things.
WHAT ARE WE TRYING TO TRANSMIT?: Ideas in whatever format they may be: books, journals, research data; the content itself.
Records about the business of scholarship: financial and other transactional information such as subscription fees, APCs.
We want to connect authors with reviewers and readers; and we want to connect those people with institutions: where they perform their research, got their education, the inst that funded their research, or who published their article, who should be paid royalties and owns the rights.
Now we are talking about the systems which house, transmit, and receive all that data:
Our internal systems: if we are a publisher we probably have more than a few: peer review, finance, fulfillment
And to all our publishing service partners, licensees, libraries, and users. We do not know all the data-driven systems which can possibly come in contact with our content & our data.
Every time one system talks to another, there is the possibility of a breakdown in communication: and what we are aiming for is a frictionless environment.
What form can those communication breakdowns take? Multiple:
Not understanding which person, place, or thing, to which the data refers.
Not realizing all the possible systems which might interact with our data. Most of us deal with a global user base, libraries around the world, and an array of publishing services systems. How can we minimize the possibility that we will be misunderstood?
What Ringgold specializes in is the ability to dramatically improve the infrastructure, but supplying standard institutional identifiers, and structured metadata for both the world of institutions and scholarly content.
Metadata & IDs assure your content/information smooth passage on its journey, like a passport.
Unique identifiers, like a passports, are universally understood & recognized, and offers smooth passage from one system to another. Agnostic of language, territory.
A few identifiers which are broadly adopted include ORCIDs for individual researchers, ISSNs for journals, DOI’s for digital content, and the Ringgold Identifier for institutions.
Our Ringgold IDs are part of the Identify Database, which covers all manner of institutions playing any sort of role in scholarly comms, such as universities, funders, publishers, commercial entities, hospitals, etc. In addition to applying a unique ID to each organization, we go further and describe them in great detail, and join all related records together into family trees or hierarchies. We provide this connective tissue between universities and their subject departments, or companies and their subsidiaries, so that our users can make sense of the complex networks.
In addition to solving the problems of entity management and data interoperability with unique IDs, the supplemental metadata & hierarchies power business intelligence for our clients, allows them to minimize manual entry of data (which really cuts down on the need for retrospective cleanup and error correction). In short it acts as an institutional authority file, understood by more than 70 publishers and intermediaries in the scholarly space.
Here is the descriptive metadata we hold. So, in addition to having unique institutions disambiguated, this metadata allows for robust and multifaceted analysis of the institutional base.
Metadata is a well-packed suitcase: we don’t know where we will wind up, but we want to be prepared for any user, any system, even ones which we don’t know about yet. Our users explore the world of scholarly content via knowledge bases, discovery services, web searching, and of course library catalogs – so our editors create and augment any metadata from the publisher, so that it is as complete as possible. One thing that distinguishes ProtoView is our creation of original, keyword-rich abstracts for titles and chapters. Our research shows that abstracts enhance the rate of purchase, which I’m sure will surprise no one who has ever bought a book off of Amazon.
In addition to creating this high-quality metadata, we go further and disseminate it via our network of licensees.
These data elements can vary depending on the needs of the publisher. Important to note that while we create data that will enable broad discovery, it also supports interoperability via the inclusion of Ringgold IDs, ISNIs, and DOIs.
So let’s take a look at a few examples of ways our partners and clients have applied these principles to solve common infrastructure problems.
This is an example of how a publisher used unique identifiers to solve issues within their 4 walls:
T&F found themselves with a large volume of duplicate or inaccurate customer accounts, which resulted in the inability to quickly ascertain what content a given user was entitled to and resolve access denials.
So they decided to clean up their customer records using an external authority file, the Identify Database. They applied Ringgold IDs to all institutional accounts, which allowed them to confidently ID all those duplicates, and radically reduce the amount of time spent on the simplest of inquiries – they experienced a 70% reduction in the volume of such queries, now that they’ve got more trustworthy data in their customer service and authentication systems.
I’ve already mentioned ORCID, so I wanted to highlight how they have applied Identify in order to join up researchers with their affiliations: Rather than having users enter their employment and educational affiliations using free text – which would just need to get cleaned up at some point in the future – ORCID has embedded Identify’s institutions in the back-end of their registration system. Now, researchers can instantly create a clean link in their record to the right affiliation. It’s a researcher-friendly process, appearing to them as a simple drop-down menu, but powerfully embedding authoritative institutional metadata the ORCID record. We’ve made a frictionless and unambiguous connection between a person and a place.
And finally, here’s a case where multiple players are transmitting clean data – using the passport of standard identifiers – to seamlessly connect systems and resolve an issue. The problem is one that is really scaling up, with the growth of open access: the application of institution-based discounts to article processing charges. Criteria for discounting or waiving OA charges are becoming more complex: they can be based on the type of institution, the institution’s status as a subscriber or institutional affiliate, and ensuring an instant, accurate calculation of that APC is now expected by authors at the point they submit their manuscript.
What did we do? We began working with all the players, to remove some of the friction – the ambiguity – from these data transfers.
We have three different business partners involved in this workflow: publisher, peer review & mss system in Aries, and CCC handling the calculation & billing for APCs. With each of them using the same “passport” or set of standard identifiers, systems can transmit data easily, and make that connection between the author’s clean affiliation, and the publisher’s set of eligible institutions. CCC is also able to travel up & down the Ringgold “family trees” of institutions, so when the publisher has determined that the Univ of Michigan gets a discount, but the author says they are from the UM Medical School, the proper connection is still made, and the publishers business rules are supported.
This is really an ideal case, and shows just the beginning of what’s possible when we all work using standards and structured metadata.
Because the only thing that is certain as we develop is that our data about people/places/things, and the content itself, will continue to be created, transmitted and stored in a digital infrastructure, and be intercepted by a growing number of systems. We will want to analyze our data, and parse our content in more granular ways, which will only be effectively done if we future-proof it with the use of proper identifiers and metadata.