The document announces a workshop on domestic and international market information systems organized by the Malaysian Timber Industry Board from June 16-19, 2008 at the Seri Malaysia Hotel in Ipoh, Perak. It provides information on the workshop's topic, dates, location, and organizer.
The document announces a workshop on domestic and international market information systems organized by the Malaysian Timber Industry Board from July 28-31, 2008 at the Seri Malaysia Hotel in Ayer Keroh, Melaka. The workshop will cover topics such as marketing managers, human resource managers, the qualities of good leaders, challenges and trends in markets, conventional and electronic (e-way) trade promotion methods, the concepts of e-commerce and e-business, and tools and issues for using electronic methods to conduct trade.
Frugal InfoTech is a BPO startup based in Bihar, India. It was founded by graduates of MDI Gurgaon with the vision of bringing jobs to Bihar through the ITES/BPO industry at lower costs than urban areas. The presentation outlines Frugal's management team, services offered in areas like customer support, data processing and industries served. It also describes Frugal's infrastructure, timeline for starting operations and benefits of lower costs and dedicated workforce.
- Color is determined by the wavelengths of light that are absorbed or reflected by surfaces. Newton discovered that white light is composed of all colors in the spectrum and that the color we see depends on the wavelengths reflected.
- The color wheel organizes hues into primary (red, yellow, blue), secondary (orange, green, violet) and intermediary colors. Value refers to lightness/darkness, chroma is intensity.
- Understanding color theory is important for mixing stains, dyes and paints to achieve the desired hue, value, and chroma in wood finishes and other applications.
The document discusses strategy execution and the three building blocks needed for effective execution: 1) The leader's essential behaviors like knowing the business, setting clear goals, and rewarding performance. 2) Creating an execution culture by setting clear expectations and linking rewards to results. 3) Having the right people in the right jobs by ensuring leadership is deeply engaged in the talent process. Effective execution also requires integrating strategy, people, and operational processes.
This document lists various types and grit sizes of sand paper and sanding discs available from different countries. It includes water proof sand paper from China and Germany with grit sizes ranging from 80 to 1200, as well as emery cloth, glass sand paper, and sanding discs from Germany with various grit sizes and dimensions.
The document announces a workshop on domestic and international market information systems organized by the Malaysian Timber Industry Board from July 28-31, 2008 at the Seri Malaysia Hotel in Ayer Keroh, Melaka. The workshop will cover topics such as marketing managers, human resource managers, the qualities of good leaders, challenges and trends in markets, conventional and electronic (e-way) trade promotion methods, the concepts of e-commerce and e-business, and tools and issues for using electronic methods to conduct trade.
Frugal InfoTech is a BPO startup based in Bihar, India. It was founded by graduates of MDI Gurgaon with the vision of bringing jobs to Bihar through the ITES/BPO industry at lower costs than urban areas. The presentation outlines Frugal's management team, services offered in areas like customer support, data processing and industries served. It also describes Frugal's infrastructure, timeline for starting operations and benefits of lower costs and dedicated workforce.
- Color is determined by the wavelengths of light that are absorbed or reflected by surfaces. Newton discovered that white light is composed of all colors in the spectrum and that the color we see depends on the wavelengths reflected.
- The color wheel organizes hues into primary (red, yellow, blue), secondary (orange, green, violet) and intermediary colors. Value refers to lightness/darkness, chroma is intensity.
- Understanding color theory is important for mixing stains, dyes and paints to achieve the desired hue, value, and chroma in wood finishes and other applications.
The document discusses strategy execution and the three building blocks needed for effective execution: 1) The leader's essential behaviors like knowing the business, setting clear goals, and rewarding performance. 2) Creating an execution culture by setting clear expectations and linking rewards to results. 3) Having the right people in the right jobs by ensuring leadership is deeply engaged in the talent process. Effective execution also requires integrating strategy, people, and operational processes.
This document lists various types and grit sizes of sand paper and sanding discs available from different countries. It includes water proof sand paper from China and Germany with grit sizes ranging from 80 to 1200, as well as emery cloth, glass sand paper, and sanding discs from Germany with various grit sizes and dimensions.
The document discusses trends, challenges and opportunities in e-commerce. It provides definitions and explanations of key terms like e-commerce and e-business. E-commerce enables businesses to reach global markets at low costs, facilitate online transactions, and increase competitiveness through timely delivery. The document outlines tools, mechanisms, incentives and statistics on the growth of e-commerce in Malaysia and globally. It also discusses relevant issues for businesses and provides resources for online research.
Ebusiness offers SMEs away to gain competitive advantage. Ebusiness as opposed to Ecommerce helps to provide e-enablement to all aspects of business from manufacturing processes to HR,marketing,finance and sales,etc...and not just the selling or buying through electronic means.
This document discusses Lyn Murnane's career journey in knowledge management and her experiences implementing KM programs. It begins with an overview of her current role as Knowledge Manager at IDP Education, where she manages a global knowledge system supporting 700 staff. The document then outlines some of Lyn's past KM roles at organizations like Medibank Private and Telstra, and discusses challenges and opportunities she encountered. Finally, it provides details on Lyn's approach to KM and a framework she has developed based on her experience in the field.
Australian CIO Summit 2012: Presentation by Mark Andrews – Director, Knowledge & IT, Baker & McKenzie: Collaboration Catalysts: Knowledge Management and the evolving role of IT
E-business refers to conducting business over the internet and integrating internet technologies into various business processes. It allows companies to attract and retain customers, streamline supply chains, automate processes, and make better business decisions using data analytics. To be an e-business requires integrating various applications like e-commerce websites, supply chain management, CRM, and ERP. The integration of these applications and business processes both within and across companies is key to realizing the benefits of e-business. E-business trends indicate it will continue growing globally and revolutionizing how companies interact with customers and partners.
This document provides an overview of HoneyTech Sdn. Bhd., a Malaysian ICT distribution company. It discusses HoneyTech's vision, team, current performance, and future offerings including developing honeypot security solutions. Financial projections show expected yearly sales growth from £1.8 million in Year 1 to £3.8 million in Year 3. HoneyTech is seeking £1.5 million in funding to support expansion plans over the next three years. Risks and mitigation strategies are also addressed.
The Voyage of PLDT: Ensuring the Continuity of Innovation and FlexibilityDindo Marzan
This is what I presented at the Telecom CEM World Congress held at London, United Kingdom on November 4, 2015.
How to identify the right moment to implement changes?
Where does profit lie? Which services should operators and OTTs innovate together in the IoT space?
How to ensure consistency in innovation
The case for business innovation vs technology innovation: Do the biggest current opportunities lie in business models?
This presentation is prepared by Author for Perbanas Institute as a part of Author Lecture Series. It is to be used for educational and non-commercial purposes only and is not to be changed, altered, or used for any commercial endeavor without the express written permission from Author and/or Perbanas Institute. Appropriate legal action may be taken against any person, organization, or entity attempting to misrepresent, charge, or profit from the educational materials contained here.
Authors are allowed to use their own articles without seeking permission from any person, organization, or entity.
OpenText provides digital solutions and enterprise information management software for organizations to manage their content, processes, information, suppliers, customers and digital transformations. Their suite of cloud, on-premises and hybrid products are used by over 100 million users at 100,000 organizations, including 90% of Fortune 500 companies. OpenText has over 8,000 employees operating out of 120 offices worldwide, with 37 data centers managing over 16 billion transactions annually for over $1.9 billion in revenue.
Mobitel is Sri Lanka's largest mobile network provider. It has a matrix organizational structure with divisions organized by both function and project. This structure enables fast decision making through direct communication across divisions. Mobitel follows a role culture that values strong employee relationships and provides benefits like parental leave. It also emphasizes training and developing employees. Mobitel applies principles of scientific management to increase efficiency and standardize roles. Organizational commitment among employees is important, driven by confidence in the company's goals and values, willingness to work hard, and desire to be a member.
Information technology is playing an important role in transforming India's economy and generating employment. It helps companies gain competitive advantages through tools like CRM and improved marketing efficiency. Technology is changing the role of marketing by allowing new forms of customer interaction and personalized services. IT will continue blending with marketing functions and strengthening it by bringing customer voices into organizations.
This document discusses strategic management and the impacts of the internet on business planning. It covers topics such as electronic commerce, types of e-commerce like business-to-business and business-to-customer, potential supply chain members, basic e-commerce strategies, key business drivers, competitive advantages, and barriers and strategies for global e-commerce. It also briefly discusses marketing, marketing plans, strategic marketing management models, and Porter's generic strategies framework.
E-strategic management involves the formulation and implementation of major goals and initiatives based on an assessment of internal and external environments. E-strategy is the process of creating or modifying a business model for e-business through a sustainable and financially viable model. E-business is the business use of the internet that provides a business benefit like increased revenue or reduced costs. E-commerce involves digital transactions between organizations and individuals using the internet, while e-business refers to digitally enabling internal firm processes and systems. Unique features of e-commerce technology include ubiquity, global reach, universal standards, richness, interactivity, information density, personalization, social technology, and omnichannel experiences.
1. The document discusses the scope, needs, and importance of e-commerce. It describes how e-commerce involves buying and selling products over the internet and other networks using technologies like online payments and inventory management.
2. The document outlines several areas of business that e-commerce impacts, including marketing, computer science, finance, economics, and operations management. E-commerce allows for faster order processing, mass customization, and reduced costs.
3. The document emphasizes that e-commerce levels the playing field for small and medium businesses to compete globally. It also provides developing countries more access to international markets. Overall, e-commerce has significantly changed traditional business models and customer relationships.
This document provides an overview of an e-business course. The course objectives are to introduce concepts, tools, and approaches related to conducting business electronically and to help students develop skills for managing digital businesses. The course will cover topics like introduction to e-business, making functional areas e-business enabled, technologies for e-business, and decision support in e-business. Each topic is divided into multiple weeks, with each week focusing on a specific sub-topic or concept within that overall topic area.
This document provides an overview of an e-business course. It discusses key topics that will be covered in the course, including:
- Introduction to e-business and making functional areas e-business enabled through topics like e-procurement, e-marketing, and e-supply chain management.
- Technologies that enable e-business like the internet, web systems, security, and supply chain integration technologies.
- Decision support in e-business through web analytics, customer behavior modeling, auctions, and recommender systems.
It also outlines the course contents by week, with specific focus on making functional areas e-business enabled, e-business technologies, and decision support in e-business. Examples are provided
Intangibles in a fish bowl world: Digital & CFOsPunit Modhgil
CFOs care about the intangible assets (Customers, Talent, Partners, Suppliers, Intellectual Property including Brand, Co-creation networks). Digital Disruption is destroying old business models and creating some amazing new ones especially involving intangible assets. What is the role of the CFO in this 'new abnormal' and how can they leverage the power of digital disruption (devices, data, digital) to fuel a surge for their business. Ideas shared at #CFOIndiaConclave2015 Jaipur as part of the 'CFOs of the Future' track. @CFO_India. I use slides only as anchor and hence just the slides may not flow well. Will try and add an audio line to these slides soon. 7th September 2015.
Customer trust and viral growth presentation for partnersMicha Roon
This document discusses how companies can use blockchain and AI technologies to build customer loyalty through reinvented loyalty programs. It argues that trust and facilitating good choices will be key competitive advantages in the future network economy. The document proposes that blockchain can increase trust in loyalty programs by making rewards transactions transparent and unalterable, while AI can analyze customer data to improve choices. It then outlines a potential service to help companies design and implement blockchain-based loyalty programs incorporating AI. The goal would be to create an ecosystem of partners and customers around a new loyalty program model.
This document provides an overview of OpenText's digital solutions ecosystem including their deployment options, key solutions for legal, marketing, finance, operations, procurement and supply chain, and human resources. It highlights OpenText's global scale in terms of revenue, trading partners, users, customers, transactions managed annually, employees, data centers, and public listing. It also includes quotes from OpenText customers emphasizing the importance of security, innovation, taking a holistic view, and defining long term strategies. Finally, it outlines three steps for digital transformation: taking care of basics, reassessing business models, and improving competitiveness.
Investments in information technology can help companies improve business processes which can dramatically cut costs, improve quality and customer service, and develop new products. IT systems allow for more effective decision making, marketing, production, communications, management of resources and customer relationships. As IT solutions continue to advance, businesses will remain reliant on technology for increased efficiency and global operations into the future.
Buku panduan ini membahasikan sistem perakaunan perniagaan dan cara mencatat transaksi secara sistematis untuk memudahkan penyediaan penyata kewangan. Ia menjelaskan lima kumpulan akaun utama yaitu aset, liabiliti, modal, hasil, dan belanja beserta contoh-contohnya. Termasuk cara mencatat transaksi tunai, bank, penghutang, pemiutang, dan lejar am untuk mengawal hutang dan piutang serta
The document discusses trends, challenges and opportunities in e-commerce. It provides definitions and explanations of key terms like e-commerce and e-business. E-commerce enables businesses to reach global markets at low costs, facilitate online transactions, and increase competitiveness through timely delivery. The document outlines tools, mechanisms, incentives and statistics on the growth of e-commerce in Malaysia and globally. It also discusses relevant issues for businesses and provides resources for online research.
Ebusiness offers SMEs away to gain competitive advantage. Ebusiness as opposed to Ecommerce helps to provide e-enablement to all aspects of business from manufacturing processes to HR,marketing,finance and sales,etc...and not just the selling or buying through electronic means.
This document discusses Lyn Murnane's career journey in knowledge management and her experiences implementing KM programs. It begins with an overview of her current role as Knowledge Manager at IDP Education, where she manages a global knowledge system supporting 700 staff. The document then outlines some of Lyn's past KM roles at organizations like Medibank Private and Telstra, and discusses challenges and opportunities she encountered. Finally, it provides details on Lyn's approach to KM and a framework she has developed based on her experience in the field.
Australian CIO Summit 2012: Presentation by Mark Andrews – Director, Knowledge & IT, Baker & McKenzie: Collaboration Catalysts: Knowledge Management and the evolving role of IT
E-business refers to conducting business over the internet and integrating internet technologies into various business processes. It allows companies to attract and retain customers, streamline supply chains, automate processes, and make better business decisions using data analytics. To be an e-business requires integrating various applications like e-commerce websites, supply chain management, CRM, and ERP. The integration of these applications and business processes both within and across companies is key to realizing the benefits of e-business. E-business trends indicate it will continue growing globally and revolutionizing how companies interact with customers and partners.
This document provides an overview of HoneyTech Sdn. Bhd., a Malaysian ICT distribution company. It discusses HoneyTech's vision, team, current performance, and future offerings including developing honeypot security solutions. Financial projections show expected yearly sales growth from £1.8 million in Year 1 to £3.8 million in Year 3. HoneyTech is seeking £1.5 million in funding to support expansion plans over the next three years. Risks and mitigation strategies are also addressed.
The Voyage of PLDT: Ensuring the Continuity of Innovation and FlexibilityDindo Marzan
This is what I presented at the Telecom CEM World Congress held at London, United Kingdom on November 4, 2015.
How to identify the right moment to implement changes?
Where does profit lie? Which services should operators and OTTs innovate together in the IoT space?
How to ensure consistency in innovation
The case for business innovation vs technology innovation: Do the biggest current opportunities lie in business models?
This presentation is prepared by Author for Perbanas Institute as a part of Author Lecture Series. It is to be used for educational and non-commercial purposes only and is not to be changed, altered, or used for any commercial endeavor without the express written permission from Author and/or Perbanas Institute. Appropriate legal action may be taken against any person, organization, or entity attempting to misrepresent, charge, or profit from the educational materials contained here.
Authors are allowed to use their own articles without seeking permission from any person, organization, or entity.
OpenText provides digital solutions and enterprise information management software for organizations to manage their content, processes, information, suppliers, customers and digital transformations. Their suite of cloud, on-premises and hybrid products are used by over 100 million users at 100,000 organizations, including 90% of Fortune 500 companies. OpenText has over 8,000 employees operating out of 120 offices worldwide, with 37 data centers managing over 16 billion transactions annually for over $1.9 billion in revenue.
Mobitel is Sri Lanka's largest mobile network provider. It has a matrix organizational structure with divisions organized by both function and project. This structure enables fast decision making through direct communication across divisions. Mobitel follows a role culture that values strong employee relationships and provides benefits like parental leave. It also emphasizes training and developing employees. Mobitel applies principles of scientific management to increase efficiency and standardize roles. Organizational commitment among employees is important, driven by confidence in the company's goals and values, willingness to work hard, and desire to be a member.
Information technology is playing an important role in transforming India's economy and generating employment. It helps companies gain competitive advantages through tools like CRM and improved marketing efficiency. Technology is changing the role of marketing by allowing new forms of customer interaction and personalized services. IT will continue blending with marketing functions and strengthening it by bringing customer voices into organizations.
This document discusses strategic management and the impacts of the internet on business planning. It covers topics such as electronic commerce, types of e-commerce like business-to-business and business-to-customer, potential supply chain members, basic e-commerce strategies, key business drivers, competitive advantages, and barriers and strategies for global e-commerce. It also briefly discusses marketing, marketing plans, strategic marketing management models, and Porter's generic strategies framework.
E-strategic management involves the formulation and implementation of major goals and initiatives based on an assessment of internal and external environments. E-strategy is the process of creating or modifying a business model for e-business through a sustainable and financially viable model. E-business is the business use of the internet that provides a business benefit like increased revenue or reduced costs. E-commerce involves digital transactions between organizations and individuals using the internet, while e-business refers to digitally enabling internal firm processes and systems. Unique features of e-commerce technology include ubiquity, global reach, universal standards, richness, interactivity, information density, personalization, social technology, and omnichannel experiences.
1. The document discusses the scope, needs, and importance of e-commerce. It describes how e-commerce involves buying and selling products over the internet and other networks using technologies like online payments and inventory management.
2. The document outlines several areas of business that e-commerce impacts, including marketing, computer science, finance, economics, and operations management. E-commerce allows for faster order processing, mass customization, and reduced costs.
3. The document emphasizes that e-commerce levels the playing field for small and medium businesses to compete globally. It also provides developing countries more access to international markets. Overall, e-commerce has significantly changed traditional business models and customer relationships.
This document provides an overview of an e-business course. The course objectives are to introduce concepts, tools, and approaches related to conducting business electronically and to help students develop skills for managing digital businesses. The course will cover topics like introduction to e-business, making functional areas e-business enabled, technologies for e-business, and decision support in e-business. Each topic is divided into multiple weeks, with each week focusing on a specific sub-topic or concept within that overall topic area.
This document provides an overview of an e-business course. It discusses key topics that will be covered in the course, including:
- Introduction to e-business and making functional areas e-business enabled through topics like e-procurement, e-marketing, and e-supply chain management.
- Technologies that enable e-business like the internet, web systems, security, and supply chain integration technologies.
- Decision support in e-business through web analytics, customer behavior modeling, auctions, and recommender systems.
It also outlines the course contents by week, with specific focus on making functional areas e-business enabled, e-business technologies, and decision support in e-business. Examples are provided
Intangibles in a fish bowl world: Digital & CFOsPunit Modhgil
CFOs care about the intangible assets (Customers, Talent, Partners, Suppliers, Intellectual Property including Brand, Co-creation networks). Digital Disruption is destroying old business models and creating some amazing new ones especially involving intangible assets. What is the role of the CFO in this 'new abnormal' and how can they leverage the power of digital disruption (devices, data, digital) to fuel a surge for their business. Ideas shared at #CFOIndiaConclave2015 Jaipur as part of the 'CFOs of the Future' track. @CFO_India. I use slides only as anchor and hence just the slides may not flow well. Will try and add an audio line to these slides soon. 7th September 2015.
Customer trust and viral growth presentation for partnersMicha Roon
This document discusses how companies can use blockchain and AI technologies to build customer loyalty through reinvented loyalty programs. It argues that trust and facilitating good choices will be key competitive advantages in the future network economy. The document proposes that blockchain can increase trust in loyalty programs by making rewards transactions transparent and unalterable, while AI can analyze customer data to improve choices. It then outlines a potential service to help companies design and implement blockchain-based loyalty programs incorporating AI. The goal would be to create an ecosystem of partners and customers around a new loyalty program model.
This document provides an overview of OpenText's digital solutions ecosystem including their deployment options, key solutions for legal, marketing, finance, operations, procurement and supply chain, and human resources. It highlights OpenText's global scale in terms of revenue, trading partners, users, customers, transactions managed annually, employees, data centers, and public listing. It also includes quotes from OpenText customers emphasizing the importance of security, innovation, taking a holistic view, and defining long term strategies. Finally, it outlines three steps for digital transformation: taking care of basics, reassessing business models, and improving competitiveness.
Investments in information technology can help companies improve business processes which can dramatically cut costs, improve quality and customer service, and develop new products. IT systems allow for more effective decision making, marketing, production, communications, management of resources and customer relationships. As IT solutions continue to advance, businesses will remain reliant on technology for increased efficiency and global operations into the future.
Buku panduan ini membahasikan sistem perakaunan perniagaan dan cara mencatat transaksi secara sistematis untuk memudahkan penyediaan penyata kewangan. Ia menjelaskan lima kumpulan akaun utama yaitu aset, liabiliti, modal, hasil, dan belanja beserta contoh-contohnya. Termasuk cara mencatat transaksi tunai, bank, penghutang, pemiutang, dan lejar am untuk mengawal hutang dan piutang serta
Dokumen tersebut membahasakan konsep produktiviti dan faktor-faktor yang mempengaruhinya. Ia menjelaskan definisi produktiviti sebagai nilai yang dihasilkan dalam waktu tertentu, dan mengidentifikasi sumber daya manusia, pengurusan, struktur organisasi, bahan baku, pengetahuan, modal, peralatan, dan metode sebagai faktor-faktor kunci yang mempengaruhi tingkat produktivitas. Dokumen tersebut juga
Dokumen tersebut membahas tentang pengiraan kos produk yang meliputi kos bahan, kos buruh, dan kos overhead. Ia menjelaskan cara menghitung setiap komponen biaya tersebut secara terperinci dengan contoh-contoh.
Dokumen tersebut membahas tentang penentuan harga produk berdasarkan biaya produksi dan metode penghitungan harga jual untuk pasar domestik dan ekspor. Termasuk contoh penghitungan harga jual berdasarkan biaya produksi dan marjin keuntungan serta faktor-faktor yang mempengaruhi penetapan harga jual.
The document discusses the benefits of using wax as a protective finish for wood furniture. It provides perspectives from woodworking experts who believe that wax forms an abrasion layer that protects the underlying finish from scratches and dents. Wax is recommended over other furniture care products because it does not leave a residue that attracts dust. While lemon oil and aerosol sprays may shine the surface, wax provides true protection. The document provides tips on applying and maintaining a wax finish to preserve an expensive refinished furniture surface.
Shellac is a finish made from the lac bug that is dissolved in alcohol to create different consistencies or "cuts" by varying the ratio of shellac flakes to alcohol. A lighter 1 lb cut is recommended for beginners. To make a 1 pint batch of 1 lb cut shellac, use a 2:16 ratio of 2 oz of shellac flakes to 16 oz of alcohol. Several thin coats are better than fewer thick coats. The dissolved shellac should be strained and allowed to stand before use. Different colored shellac flakes can be mixed together. Shellac should be applied with long strokes in the grain and allowed to dry between coats. After finishing, the shellac can be rubbed with steel wool or pumice
1) Rottenstone is used for polishing, antiquing, and finishing fine furniture. It can be used to create an antique look on gilt finishes and dust mats.
2) An excellent glass polish recipe uses rottenstone along with alcohol, ivory liquid, and water to dissolve dirt and grease while polishing.
3) Rottenstone is the final compound used to produce a high gloss finish on surfaces like lacquer and shellac, and can also be used to remove dirt from furniture when combined with furniture polish.
Installing wallpaper requires proper preparation of walls by filling holes, sanding, and priming. It also requires the right tools like a razor blade, plumb bob, and seam roller. The process involves establishing a straight vertical line, cutting strips to length and matching patterns, applying paste or prepasted adhesive, hanging strips smoothly from the top down while removing air bubbles, and trimming edges neatly at ceilings and baseboards. Special techniques are needed for corners, doors, windows, outlets and applying borders.
This document provides instructions for French polishing wood furniture. It discusses the materials and process involved. Shellac from lac insects is the key ingredient in French polish. The surface must be properly prepared before applying multiple thin coats of shellac dissolved in alcohol using a special cotton-wrapped pad. Applying the polish in different motions and allowing drying time between coats results in a fine, mirror-like finish on the wood. Practice is required to master the technique of French polishing.
This document provides instructions for preparing furniture for refinishing. It recommends removing all parts that will not be refinished, then using a commercial paint or varnish remover to take off the old finish. The old finish should be carefully scraped off using long strokes following the grain of the wood. All surfaces, including carvings and turnings, must be finished removing the old coat. The piece should then be rinsed and allowed to dry completely before refinishing.
Oil based varnish is one of the best choices for a topcoat finish for amateur woodworkers who cannot afford spray equipment or space for a spray booth. While varnish takes longer to dry than other finishes, it provides very good resistance to abrasion, wear, heat, solvents and water vapor. The main disadvantages are its slow drying time, which can cause dust issues, and that it tends to yellow over time. Brushing is the best application method for varnish, and foam brushes work well. Proper preparation, application technique and environmental conditions are important for achieving a high quality finish when using oil based varnish.
This document discusses various finishing equipment including spraying equipment, wood care products, fillers and adhesives. It describes the EagleSpray HVLP turbine spray system and Lynx-3 HVLP conversion spray guns which can be used to spray a variety of materials while reducing overspray. It also mentions products for cleaning and conditioning wood like Briwax and Kotton Klenser cleaners. Finally, it discusses epoxy fillers and adhesives like Quickwood and Repairitquik for repairing wood, as well as super thin and thick cyanoacrylate glues from Zap for bonding porous surfaces.
This document discusses color theory as it relates to furniture finishing. It begins with a brief history of color theory from ancient Greek philosophers to Sir Isaac Newton's discoveries in the 17th century. It then defines key color terminology like hue, value, chroma, primary/secondary/tertiary colors, warm/cool colors, and complementary colors. It also explains Newton's color wheel and the Prang color system used in furniture finishing. The document concludes by discussing color mixing and recommended pigments to include in a color palette for matching and adjusting wood stain colors.
This document provides a calculator for determining the number of board feet in lumber of various lengths and thicknesses. It explains that 1 board foot is equal to a board that is 12 inches long, 12 inches wide, and 1 inch thick. Thickness over 1 inch is multiplied by the calculated board feet.
The document provides guidance on developing effective presentation skills for managers. It discusses three key elements of great presentations: content, design, and delivery. For content, it recommends analyzing your audience, gathering relevant data, and creating an outline. For design, it emphasizes layout, consistency in fonts/colors, and using visuals sparingly. For delivery, it suggests practicing vocal delivery, using engaging body language, handling questions confidently, and dealing with potential issues during presentations. The overall document offers managers tips to improve their presentation skills.
The document provides an overview of human resource management principles and concepts through a training agenda and presentation. The training agenda covers topics such as HR management, planning and recruitment, employee selection, training and development, and performance management. The presentation then delves into each of these topics in more detail, discussing concepts such as the HR management cycle, manpower planning, recruitment sources, selection tests, training needs analysis, and performance appraisal.
The document outlines seven principles for effectively delivering training:
1. The principle of the learning specialist - the trainer must be prepared and knowledgeable about the material.
2. The principle of the learner - the trainer must engage and maintain the attention of the learners.
3. The principle of the language - the language used must be common to both the trainer and learners.
4. The principle of the lesson - new information must be explained in terms of what learners already know.
5. The principle of the teaching process - the training must arouse learners' minds and involve them mentally.
6. The principle of the learning process - learners must demonstrate understanding through expression and questions.
1. Bengkel Sistem Maklumat Pasaran Tempatan &
Antarabangsa
Anjuran
Lembaga Perindustrian Kayu Malaysia
Kementerian Perusahaan Perladangan & Komoditi
16 – 19 Jun 2008
Hotel Seri Malaysia, Ipoh, Perak
Sistem Maklumat Pasaran
Tempatan & Antarabangsa MTIB, KPPK 1
2. Managers work in different departments of an
organization.
Most departments specialize in activities
relating to finance, operations, marketing,
human resource, administration, public
relations and others.
Sistem Maklumat Pasaran
Tempatan & Antarabangsa MTIB, KPPK 2
3. Marketing Managers
Concerned with the organization's marketing and
sales.
Also involved in product design, its promotion and
distribution.
Human Resource Managers
Responsible for hiring, training and developing
people.
Advise the company on industrial relations.
Responsibilities - plan human resource
needs, select and recruit employees, orientate
them, prepare for their training and development
needs, help design compensation and benefit
packages, and formulate appraisal systems.
Sistem Maklumat Pasaran
Tempatan & Antarabangsa MTIB, KPPK 3
4. 1. Communicates and is also a willing listener
2. Is interested and appreciative
3. Is honest
4. Is objective, open-minded and fair
5. Delegates and trusts subordinates
6. Motivates and is a team-builder
7. Is knowledgeable, experienced and has good
judgment
8. Is approachable
9. Is enthusiastic and positive
10. Is decisive courageous and committed
Sistem Maklumat Pasaran
Tempatan & Antarabangsa MTIB, KPPK 4
5. Communicate
All leaders must be able to convey their thoughts in a clear
and concise manner.
Team-builder
They must be able to keep together members from a variety
of backgrounds, interest and opposing viewpoints.
Motivator
Get people to do their best!
Knowledge-sharing
A leader must be more knowledgeable than his subordinates.
He must also show the followers this ability through advice
and performance.
Sistem Maklumat Pasaran
Tempatan & Antarabangsa MTIB, KPPK 5
6. Responsibilities of a Leader
Enquirer
A leader today practices management by walking
about MBWA) and moves around and observes what
is happening on the shop floor. This enables him to
know his followers well. Management through
"remote control" is not the order of the day!
Warmth
A leader loves and cares for his people. His warmth
radiates and his genuine care and concern are felt
and seen. "Plastic smiles" will not work! Konosuke
Matsushita spoke to his people from the heart. His
care and warmth have brought forth great
sacrifices from his followers.
Sistem Maklumat Pasaran
Tempatan & Antarabangsa MTIB, KPPK 6
7. Responsibilities of a Leader
Integrity
He can be trusted, especially in difficult
circumstances. This is a very important element in
personal relations. Their dealings with external
agencies such as government departments,
licensing authorities and customers should be
beyond reproach.
Following through
A leader must be tough and have the tenacity to
complete a job. Once a target is set and agreed
upon, all efforts must be channeled to achieve
them.
Sistem Maklumat Pasaran
Tempatan & Antarabangsa MTIB, KPPK 7
8. An international outlook - possess good English
and communication skills.
Ability to manage information -computer literate.
A greater sense of corporate responsibility.
Skilful in business -government relationship.
Sistem Maklumat Pasaran
Tempatan & Antarabangsa MTIB, KPPK 8
9. KEY CHARACTERISTICS OF EFFECTIVE MANAGERS
A long-term view in their decision-making process
-operate with a high degree of flexibility and
adaptability.
Ability to design adaptable structures and
management systems.
A good human resource development policy -see
people as a strategic resource
Sensitivity to the organization's culture.
Ability to manage change.
Willingness to enhance their education through
continuous learning.
Sistem Maklumat Pasaran
Tempatan & Antarabangsa MTIB, KPPK 9
10. Habits are patterns of behavior that involve three overlapping
components:
KNOWLEDGE ATTITUDE SKILL
These three components are learned rather than inherited.
Habits of effectiveness can be learned, and habits of
ineffectiveness can be unlearned.
Successful people practice habits of effectiveness, internally
motivated with a mission.
The seven habits are interrelated, interdependent, and
sequential.
The first three are habits of character (dependence to
independent) while the next three are habits of outward
expression of character (interdependence).
Furniture Manufacturing APO - TES Bangladesh 10
11. :: CHALLENGES & TRENDS
• Uncertainties in the global economy
• Inclusion of China into WTO
• Implementation of AFTA
• Global sourcing for cheaper/higher quality of finished
goods and components
• Impact on new technologies (ICT) in business process
• Information is available at your fingertips
• Consumers taste and preferences are dynamically
changing
• New criteria for international competitiveness : Timely
Delivery Of Service (besides price & quality)
• LATEST! : Post-War Iraq, SARS Outbreak, Avian
Flu and War on Terrorism
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 11
12. :: Conventional Trade Promotional
Activities
• Conventional Way
Participation in general/specialised trade fairs and exhibitions
worldwide
Participation in Trade and Investment Missions
Participation in Specialised Selling Missions
Participation in Malaysian Products Exhibition / In-Store
Promotion / Promotion Booths
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 12
13. ::
NEW WAY (e-way)
E-COMMERCE
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 13
14. :: WHAT IS e-COMMERCE?
• Abbreviation of “electronic commerce”
• Putting “e” into all commerce activities
• “The use of computers and electronic
network to do business”
• Transacting Online – “buying and selling of
goods/services via the Internet”
• “Business transactions conducted
electronically”
• “Electronic exchange of
information, goods, services & payments”
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 14
15. :: UNDERSTANDING THE CONCEPT
“All forms of business transactions conducted
over public and private networks”
SOURCE : Inter-Agency Task Force On e-Commerce, The Government Of Malaysia
• Electronic trading of goods • Electronic procurement
& services
• Collaborative designs
• Online delivery of digital
• Engineering &
content
manufacturing
• Electronic funds transfer
• Online sourcing
• Electronic share trading
• Direct consumer
• Electronic bills of lading marketing
• Commercial auctions • After sales services
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 15
16. :: UNDERSTANDING THE CONCEPT
• e-Commerce is:
NOT just about the Internet
NOT just about paying online
NOT entail actual payment online
NOT necessarily done over the Internet
• “electronic” medium:
Telephone (e.g. phone banking)
Private network (e.g. ATM)
Credit cards
The Internet itself!
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 16
17. :: e-COMMERCE vs e-BUSINESS
• e-Commerce defined:
The process of buying and selling goods or
services through the Internet (ICT as intermediary
or enabler) or other electronic network.
• e-Business defined:
The utilization of ICT and Internet-based
applications in existing business
processes, business strategies and business value-
chain. It influences all aspects of company's
strategy and business transactions, hence helping
streamlining operations and improve profits while
ensuring a sustainable competitive advantage.
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 17
18. :: e-COMMERCE vs e-BUSINESS
Mathematically,
EB = EC + BI + SCM + CRM + ERP
Where:
EB = e-Business EC = e-
Commerce BI = Business
Intelligence SCM = Supply Chain
Management CRM = Customer Relationship
Management ERP = Enterprise Resource Planning
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 18
19. :: e-COMMERCE vs e-BUSINESS
E-BUSINESS
SUPPLY-CHAIN
E-COMMERCE MANAGEMENT
ENTERPRISE
RESOURCE
PLANNING
CUSTOMER
BUSINESS RELATIONSHIP
INTELLIGENCE MANAGEMENT
SOURCE : Strauss, J & Frost, R (2001), eMarketing
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 19
20. :: NEW WAYS TO DO BUSINESS
• Emergence of new business intermediaries (portals, B2B e-
marketplaces)
• “Old Economy” VS “New Economy”,
i.e. “brick & mortar” VS “virtual enterprises”
• Information is available immediately
• Expand existing market & access new markets
• Customise clients’ requirements (add value)
• More services are web-enabled (travel, banking, health, etc.)
THUS, e-Commerce redefines criteria for international
competitiveness : Price, Quality, Time and Service
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 20
21. :: IN THE BUSINESS
E-Commerce is applicable in external & internal
aspects of the business:
• EXTERNAL – Facilitate marketing activities and widen the business
prospects through:
Customers/clients (e-mail)
Supplier/distributor/agents (portals, e-marketplace)
Government (e-procurement)
Electronic transaction (e-banking, auction, etc)
• INTERNAL – Effective information management:
Business information (marketing, intelligence)
Financial information (integration & control)
Stock/inventory control (database)
Efficient production (ERP, CRM systems, etc)
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 21
22. :: BEAUTY OF e-COMMERCE
• “24-7-365” factor
• Worldwide reach-out in real time
• Make the size of a company irrelevant
• Make the location of a company irrelevant
• Do most business transactions online : E-
Banking, E-Payment, E-Procurement etc.
• Increase customer feedback towards
faster and better business decision
making
• Lower cost of transaction
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 22
23. :: A COMPARISON
CONVENTIONAL E-COMMERCE
• Limited coverage • 24 hours daily, all over the
world
• High advertising cost
• Low advertising cost
• High traveling &
accommodation costs • Save on first time business
traveling costs
• High postage cost
• Lower costs using
• High cost of exhibiting
computers/Internet
• Slow communication
• Low cost for Virtual Exhibition
process
• Direct contact to
• Wide marketing coverage
importers/buyers
• Longer marketing channel
• Flexible wide marketing
• Low profit margin coverage
• High profit margin
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 23
24. :: TOOLS FOR TRADE
• E-Commerce Site
Website with e-commerce facilities (B2C) - online
catalogues, payment gateway, shopping cart, e-forms
• Electronic mail (E-Mail)
Communicating through the net, e-mail marketing, mailing lists
• Electronic Data Interchange (EDI)
Customs declaration, inventory
control, logistics, warehousing, ports clearance, shipping/vessel
tracking
• Electronic Funds Transfer & Payment
EFTPOS, e-Cash, Online Letter of Credit, etc
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 24
25. :: TOOLS FOR TRADE
• Participation in Trade portals / e-
marketplaces / business exchanges
Business-To Business (B2B)
Business-To-Consumer (B2C)
• Web-based Directories/Listing
Trade/Industry Associations
Online Business Directories
• Global sourcing/supply chain management
TiGER, RosettaNet, virtual manufacturing
• Participation in Virtual Trade Fairs / Shows
/ Exhibitions
Cost effective, impressive images
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 25
26. :: SOME RELEVANT ISSUES
• SECURITY : Always be The Reason
• COST : Many companies put very conservative
approach and skeptical consideration
• TECHNOLGICAL KNOW-HOW : How to choose
the best solutions / service providers for my
company?
• KNOWLEDGE : Lack of relevant knowledge as e-
commerce develops rapidly
• MINDSET : e-Commerce is “owned” by the
(Gen-X, Gen-Y, etc..) guys… “wiser” /
“experienced” people always left out
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 26
27. :: BUSINESS INFORMATION GATEWAYS
• Directory listings of business-related sites, compiled by business
information specialists
• Some useful sites
Datamonitor (www.datamonitor.com)
Economist Intelligence Unit (www.eiu.com)
Euromonitor (www.euromonitor.com)
ITC Product Maps (www.p-maps.org)
Market Research (www.marketresearch.com)
Mindbranch (www.mindbranch.com)
Business.Com (www.business.com)
ExportAll.Com (www.exportall.com
Yellow Pages (www.yellowpages.com)
The Edge Daily (www.theedgedaily.com)
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 27
28. :: OTHERS
• Malaysian Government Sites
Malaysian Civil Service Link (mcsl.mampu.gov.my)
e-Perolehan (www.eperolehan.com.my)
MITI (www.miti.gov.my)
• Trade-related organisations
World Trade Organisation (www.wto.org)
International Trade Centre (www.intracen.org)
Federation Of International Trade Associations
(www.fita.org)
• E-Commerce-related
E-Commerce/IT news (malaysia.cnet.com,
www.ecommercetimes.com)
RosettaNet (www.rosettanet.org.my)
B2Business (www.b2business.net)
Building a website (www.sellitontheweb.com)
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 28
29. :: Conclusion
The Best Way…..
Conventional Way
+
e-Way
Sistem Maklumat Pasaran &
Antarabangsa MTIB, KPPK 29