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Corporate
Learning
in
2010:


Social,
Mobile,
Collaborative,
Engaging

and
Fun

Jeanne Meister
Founding Partner, Future Workplace
jeanne@futureworkplace.com




             Copyright, 2010 Future Workplace   www.futureworkplace.com
Introductions

      Coming May, 2010
                                         Five Themes:

                                        Globalization
                                  Five Generations @ Work
                              Increasing Usage of Social Media
                               Learning & Recruiting Go Social
                                   20 Predictions for 2020
                                         Workplace


                             www.the2020workplace.com




      Copyright, 2010 Future Workplace         www.futureworkplace.com
If
you
are
a
healthy
male
or
female
at

   age
60,
you
are
physically
able
to

   work
until
what
age
respectively?
 





         Copyright, 2010 Future Workplace   www.futureworkplace.com
If
you
are
a
healthy
male
or
female
at

   age
60,
you
are
physically
able
to

   work
until
what
age
respectively?
 





         Source:
World
Health
Organization






          Copyright, 2010 Future Workplace     www.futureworkplace.com
What
Age
Range
Contains
the

Fastest
Growing

Segment
on

         Facebook? 





      Copyright, 2010 Future Workplace   www.futureworkplace.com
What
Age
Range
Contains
the

Fastest
Growing

Segment
on

         Facebook? 





      Copyright, 2010 Future Workplace   www.futureworkplace.com
What
is
the
age
range
of
the
majority

          of
Twitter
users?

                           





          Copyright, 2010 Future Workplace   www.futureworkplace.com
What
is
the
age
range
of
the
majority

          of
Twitter
users?

                           





      Source:
http://blogs.reuters.com/mediafile/2009/03/30/twitter‐older‐than‐it‐looks/





                 Copyright, 2010 Future Workplace                 www.futureworkplace.com
How
much
time
do
kids
8
‐
18

                                

spend
using
a
computer,
watching
TV,

 and
playing
video
games
each
week?





          Copyright, 2010 Future Workplace   www.futureworkplace.com
How
much
time
do
kids
8
‐
18

                                

spend
using
a
computer,
watching
TV,

 and
playing
video
games
each
week?





  Source:
http://www.latimes.com/business/la‐fi‐youth‐media21‐2010jan21,0,6874392.story





                      Copyright, 2010 Future Workplace            www.futureworkplace.com
The
BIG
(Rhetorical)
Question…


         How will the next generation
         of hyper-connected, globally
          savvy employees affect the
           way learning happens in
                organizations?




      Copyright, 2010 Future Workplace   www.futureworkplace.com
CORPORATE
 LEARNING


                        
In
2010


                        
    Corporate


                        
       

Learning


                        
       
    


Is:





     Copyright, 2010 Future Workplace   www.futureworkplace.com
COLLABORATIVE




Copyright, 2010 Future Workplace   www.futureworkplace.com
MOBILE




         Copyright, 2010 Future Workplace   www.futureworkplace.com
ENGAGING




Copyright, 2010 Future Workplace      www.futureworkplace.com
SOCIAL




   Copyright, 2010 Future Workplace   www.futureworkplace.com
FUN




Copyright, 2010 Future Workplace   www.futureworkplace.com
COLLABORATIVE




        Copyright, 2010 Future Workplace   www.futureworkplace.com
OneCA… A Vision for CA
          Employees




Copyright, 2010 Future Workplace   www.futureworkplace.com
Agilent
Technologies

    FMP
Wiki
Home
Page





  Copyright, 2010 Future Workplace   www.futureworkplace.com
MOBILE




    Copyright, 2010 Future Workplace   www.futureworkplace.com
Survey
of
300
HR
VP’s
Q:
How
Will
Mobile
Phones

                                                      

                    Be
Used
For
Learning?






Product Knowledge, Sales Training, and Communication are among the
 most popular trainings for which companies are using mobile learning
                                technologies.
                   Copyright, 2010 Future Workplace   www.futureworkplace.com
Cash M
                                                        gt
                                                Workb
                                                     ooks
                                                  Demo




 Knowledge
Acquisition
 

and
Practice
Opportunities



            Copyright, 2010 Future Workplace   www.futureworkplace.com
“By
the
end
of
2010,
we
expect
to
have
every
sales
associate
at
Watson

 Pharmaceutical
using
a
SmartPhone
with
an
App
from

Watson
U.
The

                   app
will
allow
sales
associates
to

                                                     

        access
all
courses
on
Watson

University,

                                                 

          view
sales
presentations
from
peers,


        watch
physician
videos
during
travel
time


   We
want
learning
to
be
wearable
and
easily
accessed
for
our
sales

    associates
who
spend
their
days
traveling
to
physician
offices.”

                                                                    


  Jason
Zeman,
Associate
Director,
Sales
Training
&
Development
                                                              





                    Copyright, 2010 Future Workplace   www.futureworkplace.com
DISCUSSION
:
                             

In
Next
12
months,
how
likely
is
your
organization

to
develop
Mlearning
&
Your
Device
of
Choice
?


  –  It
is
in
the
plan
for
2010‐2011

  –  Very
Likely

  –  Somewhat
Likely

  –  Not
Very
Likely

  –  Not
At
All
Likely






              Copyright, 2010 Future Workplace   www.futureworkplace.com
ENGAGING




     Copyright, 2010 Future Workplace   www.futureworkplace.com
Mentoring




Copyright, 2010 Future Workplace   www.futureworkplace.com
Millennial 1: What’s one thing I can do to be more
       successful in my role at the company?

Feedback 1: Hey, it’s Joe your manager: Ask for more
    feedback from other members of your team

Feedback 2: You have a tendency to leave things to
 last minute. Plan your time better and start earlier



                                                                28
           Copyright, 2010 Future Workplace   www.futureworkplace.com
Discussion

In
Next
12
months,
how
likely
is
your
organization

to
develop
more
ENGAGING
methods
of
L&D?

What
Are
They?

  –  It
is
in
the
plan
for
2010‐2011

  –  Very
Likely

  –  Somewhat
Likely

  –  Not
Very
Likely

  –  Not
AT
All
Likely






              Copyright, 2010 Future Workplace   www.futureworkplace.com
SOCIAL




    Copyright, 2010 Future Workplace   www.futureworkplace.com
How IBM Uses Social
                                          Media To Drive
                                             Innovation
Social Media Stats:                                      Results:
    • 17,000 internal blogs
    • 100,000 employees using internal blogs                 • Crowd-sourcing
    • 53,000 members on SocialBlue (like Facebook              identified 10 best
      for employees)                                           incubator businesses,
                                                               which IBM funded
    • A few thousand “IBMers” on Twitter
                                                               with $100 million
    • As many as 500,000 participants in company
      crowd-sourcing “Innovation jams”
                                                             • $100 billion in total
    • 50,000 in IBM alum networks on Facebook and              revenue with a 44.1%
      LinkedIn                                                 gross profit margin in
                                                               2008




                      Copyright, 2010 Future Workplace          www.futureworkplace.com
Social Blue




Copyright, 2010 Future Workplace   www.futureworkplace.com
DISCUSSION

In
Next
12
months,
how
likely
is
your
organization

to
develop
A
CORPORATE
SOCIAL
NETWORK
FOR

LEARNING?

  –  
It
is
in
the
plan
for
2010‐2011

  –  Very
Likely

  –  Somewhat
Likely

  –  Not
Likely

  –  Not
AT
All
Likely




               Copyright, 2010 Future Workplace   www.futureworkplace.com
FUN




      Copyright, 2010 Future Workplace   www.futureworkplace.com
New Hire Games

                                                          Dawn of the Shadow Specters: A
                                                          text-based game




Rise of the Shadow Specters: A
video-arcade quality game




                       Copyright, 2010 Future Workplace               www.futureworkplace.com
Case Study




Copyright, 2010 Future Workplace       www.futureworkplace.com
DISCUSSION

In
Next
12
months,
how
likely
is
your
organization

to
develop
GAMES/SIMULATIONS
for
learning
&

development?


  –  It
is
in
the
plan
for
2010‐2011

  –  Very
Likely

  –  Somewhat
Likely

  –  Not
Very
Likely

  –  Not
AT
All
Likely




              Copyright, 2010 Future Workplace   www.futureworkplace.com
Copyright, 2010 Future Workplace   www.futureworkplace.com
Copyright, 2010 Future Workplace   www.futureworkplace.com
Copyright, 2010 Future Workplace   www.futureworkplace.com
•  Five Words To Describe Your Learning
       Function TODAY
   •  In Three Years
   •  What Will You Do:
      –  MORE OF
      –  LESS OF
      –  STOP DOING



                                                                 41
4/15/10     Copyright, 2010 Future Workplace   www.futureworkplace.com
Let’s
Continue
the
Dialogue…

                                Jeanne Meister

                      My company:
                            www.futureworkplace.com

                      My blog:
                          www.newlearningplaybook.com

                      Twitter http://twitter.com/jcmeister
                      LinkedIn linkedin.com/in/jeannemeister
                      Facebook facebook.com/profile.php?id=654439702




        Copyright, 2010 Future Workplace        www.futureworkplace.com

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