Medro & Mariana serve one kind of sandwich, one kind of cheesecake, and one size of coffee. > On the average they sell: . 200 pieces of cheesecake per week . 300 sandwiches per week . 500 coffee drinks per week > They sell each: . piece of cheesecake for 2 KD . sandwich for 1.750 KD . cup of coffee for 1.500 KD > They have 5 employees . each employee works 6 days a week . each employee is paid 3 KD/hr . each employee works 10 hrs/day . each employee is paid 180 KD/wk > overhead costs = half of the total labor cost > total weekly material costs = 700 KD/wk Questions: 1- What is (M&M)s weekly material productivity? a. not enough information to compute material productivity b. 2.393 c. 1.046 d. none of the above. 2-What is (M&M)s weekly multi-factor productivity? a. 0.817 b. 1.811 c. 1.726 d. none of the above. 3- Medro & Mariana would like to achieve a weekly labor-material productivity = 1.250 by increasing the price of their sandwich. What should the new price be that will help them achieve this productivity? a. approximately 2 KD/sandwich. b. approximately 2.850 KD/sandwich. c. approximately 2.250 KD/sandwich. d. not enough information to answer the question. 4- Medro was studying how the cleaning person was cleaning the floor. She would sweep the floor, mop the floor, and then when the floor was dry, she would sweep it again. Medro thought to himself: why does she sweep the floor after mopping it? There is no need for this step. Which of the 7 wastes is this waste considered? a. an over-production waste. b. a motion waste. c. an over-processing wast. d. an un-used talent waste. 5- Medro and Mariana decided to open a playground for children in the garden of (M&M). They wanted to play a role in sustainability, so, they looked for a second hand playground. They are most likely mainly thinking about: a. recycle. b. reuse. c. eco-friendly design. d. reduce. e. over-production. 6- Medro was talking to his sister one day: Mariana, when you look at the work flow inside of (M&M) from the moment a customer orders until he/she receives the order, you can see a supply chain. This supply chain needs to be managed properly. Mariana said: Medro, what you are saying is silly , supply chains and supply chain management is something you only find outside organizations not inside. Our supply chain is our suppliers and our delivery people. We are not a part of our supply chain, we just manage them. a. what Medro says makes sense. b. what Mariana says makes sense. c. they both make sense. d. neither make sense. 7- Medro & Mariana were discussing one day about (M&M)s labor productivity in making the sandwiches. The bread is made in their fire-wood oven which operates on special wood that gives off a higher temperature than other types of wood and lasts longer as well. They noticed that the number of sandwiches per shift made by an employee was lower than before. They studied the cause and found that according to the employee responsible to ordering the wood, the.

1. Medro & Mariana serve one kind of sandwich, one kind of cheesecake, and one size of coffee.
> On the average they sell:
. 200 pieces of cheesecake per week
. 300 sandwiches per week
. 500 coffee drinks per week
> They sell each:
. piece of cheesecake for 2 KD
. sandwich for 1.750 KD
. cup of coffee for 1.500 KD
> They have 5 employees
. each employee works 6 days a week
. each employee is paid 3 KD/hr
. each employee works 10 hrs/day
. each employee is paid 180 KD/wk
> overhead costs = half of the total labor cost
> total weekly material costs = 700 KD/wk
Questions:
1- What is (M&M)s weekly material productivity?
a. not enough information to compute material productivity
b. 2.393
c. 1.046
d. none of the above.
2-What is (M&M)s weekly multi-factor productivity?
a. 0.817
b. 1.811
c. 1.726
d. none of the above.
3- Medro & Mariana would like to achieve a weekly labor-material productivity = 1.250 by
increasing the price of their sandwich. What should the new price be that will help them achieve
this productivity?
a. approximately 2 KD/sandwich.
b. approximately 2.850 KD/sandwich.
c. approximately 2.250 KD/sandwich.
d. not enough information to answer the question.
4- Medro was studying how the cleaning person was cleaning the floor. She would sweep the
floor, mop the floor, and then when the floor was dry, she would sweep it again. Medro thought to
himself: why does she sweep the floor after mopping it? There is no need for this step. Which of

2. the 7 wastes is this waste considered?
a. an over-production waste.
b. a motion waste.
c. an over-processing wast.
d. an un-used talent waste.
5- Medro and Mariana decided to open a playground for children in the garden of (M&M). They
wanted to play a role in sustainability, so, they looked for a second hand playground. They are
most likely mainly thinking about:
a. recycle.
b. reuse.
c. eco-friendly design.
d. reduce.
e. over-production.
6- Medro was talking to his sister one day: Mariana, when you look at the work flow inside of
(M&M) from the moment a customer orders until he/she receives the order, you can see a supply
chain. This supply chain needs to be managed properly. Mariana said: Medro, what you are
saying is silly , supply chains and supply chain management is something you only find outside
organizations not inside. Our supply chain is our suppliers and our delivery people. We are not a
part of our supply chain, we just manage them.
a. what Medro says makes sense.
b. what Mariana says makes sense.
c. they both make sense.
d. neither make sense.
7- Medro & Mariana were discussing one day about (M&M)s labor productivity in making the
sandwiches. The bread is made in their fire-wood oven which operates on special wood that gives
off a higher temperature than other types of wood and lasts longer as well. They noticed that the
number of sandwiches per shift made by an employee was lower than before. They studied the
cause and found that according to the employee responsible to ordering the wood, the wood
normally used to fire the oven was not available in the market. So, without telling Medro, he
bought another kind of wood thinking all wood is the same. As a result, the oven temperature was
not as high as before and thus, it took longer to bake the bread used to make the sandwiches
causing a delay in preparing the sandwiches. Which of the 7-Ms would best describe the REAL
MAIN reason for the lower productivity in sandwich making?
a. the employee did not tell Medro he was ordering different wood.
b. the morale in (M&M) was down.
c. the wood was not the wood normally used to heat the oven and bake the bread.
d. there was not enough money to buy wood.

3. 8- Liliana passed by to visit Medro & Mariana one day. She said to them: I heard that many
Chinese students and Chinese families have moved to Kuwait. So, Medro & Mariana, if you wish
to attract them to (M&M), you need to study all about China, Chinese traditions, and what they like
to eat. Do this so that you can offer menu items that will encourage them to come.
Which of the STEEP forces was Liliana talking about that she believes will have an effect on
(M&M)?
a. social force.
b. technological force.
c. economical force.
d. environmental force.
e. political force.
9- Medro was talking to Mariana about expanding their business to serve coffee, sandwiches, and
mini cheesecakes by January 2025 at any location requested by a customer. They will call this
service (M&M)-Mobile. Liliana loved the idea and said: what a beautiful mission.
a. what Liliana said was correct.
b. what Liliana said was not correct.
10- Mariana was telling Medro: we need to double (M&M)s total productivity. After thinking about
what she said for a while, he told Mariana: We need to find ways to reduce the total input cost in
half. If we do this, our total productivity will double.
a. what Medro said is correct thinking.
b. what Medro said is not correct thinking.
11- Mariana was telling Medro: we have been doing well Medro, let us do giving the fasting people
food this coming ramadan and distribute 30 complete meals each day of ramadan to the families
in need . We will make these families happy and we will show how fortunate we are to do so.
Medro agreed to Marianas idea. What this activity will achieve is a good example of:
a. a mission statement.
b. a strategy.
c. an output.
d. an outcome.
Medro & Mariana serve one kind of sandwich, one kind of cheesecake, and one size of coffee.
> On the average they sell:
. 200 pieces of cheesecake per week

4. . 300 sandwiches per week
. 500 coffee drinks per week
> They sell each:
. piece of cheesecake for 2 KD
. sandwich for 1.750 KD
. cup of coffee for 1.500 KD
> They have 5 employees
. each employee works 6 days a week
. each employee is paid 3 KD/hr
. each employee works 10 hrs/day
. each employee is paid 180 KD/wk
> overhead costs = half of the total labor cost
> total weekly material costs = 700 KD/wk
Questions:
1- What is (M&M)s weekly material productivity?
a. not enough information to compute material productivity
b. 2.393
c. 1.046
d. none of the above.
2-What is (M&M)s weekly multi-factor productivity?

5. a. 0.817
b. 1.811
c. 1.726
d. none of the above.
3- Medro & Mariana would like to achieve a weekly labor-material productivity = 1.250 by
increasing the price of their sandwich. What should the new price be that will help them achieve
this productivity?
a. approximately 2 KD/sandwich.
b. approximately 2.850 KD/sandwich.
c. approximately 2.250 KD/sandwich.
d. not enough information to answer the question.
4- Medro was studying how the cleaning person was cleaning the floor. She would sweep the
floor, mop the floor, and then when the floor was dry, she would sweep it again. Medro thought to
himself: why does she sweep the floor after mopping it? There is no need for this step. Which of
the 7 wastes is this waste considered?
a. an over-production waste.
b. a motion waste.
c. an over-processing wast.
d. an un-used talent waste.
5- Medro and Mariana decided to open a playground for children in the garden of (M&M). They
wanted to play a role in sustainability, so, they looked for a second hand playground. They are
most likely mainly thinking about:
a. recycle.

6. b. reuse.
c. eco-friendly design.
d. reduce.
e. over-production.
6- Medro was talking to his sister one day: Mariana, when you look at the work flow inside of
(M&M) from the moment a customer orders until he/she receives the order, you can see a supply
chain. This supply chain needs to be managed properly. Mariana said: Medro, what you are
saying is silly , supply chains and supply chain management is something you only find outside
organizations not inside. Our supply chain is our suppliers and our delivery people. We are not a
part of our supply chain, we just manage them.
a. what Medro says makes sense.
b. what Mariana says makes sense.
c. they both make sense.
d. neither make sense.
7- Medro & Mariana were discussing one day about (M&M)s labor productivity in making the
sandwiches. The bread is made in their fire-wood oven which operates on special wood that gives
off a higher temperature than other types of wood and lasts longer as well. They noticed that the
number of sandwiches per shift made by an employee was lower than before. They studied the
cause and found that according to the employee responsible to ordering the wood, the wood
normally used to fire the oven was not available in the market. So, without telling Medro, he
bought another kind of wood thinking all wood is the same. As a result, the oven temperature was
not as high as before and thus, it took longer to bake the bread used to make the sandwiches
causing a delay in preparing the sandwiches. Which of the 7-Ms would best describe the REAL
MAIN reason for the lower productivity in sandwich making?
a. the employee did not tell Medro he was ordering different wood.
b. the morale in (M&M) was down.
c. the wood was not the wood normally used to heat the oven and bake the bread.

7. d. there was not enough money to buy wood.
8- Liliana passed by to visit Medro & Mariana one day. She said to them: I heard that many
Chinese students and Chinese families have moved to Kuwait. So, Medro & Mariana, if you wish
to attract them to (M&M), you need to study all about China, Chinese traditions, and what they like
to eat. Do this so that you can offer menu items that will encourage them to come.
Which of the STEEP forces was Liliana talking about that she believes will have an effect on
(M&M)?
a. social force.
b. technological force.
c. economical force.
d. environmental force.
e. political force.
9- Medro was talking to Mariana about expanding their business to serve coffee, sandwiches, and
mini cheesecakes by January 2025 at any location requested by a customer. They will call this
service (M&M)-Mobile. Liliana loved the idea and said: what a beautiful mission.
a. what Liliana said was correct.
b. what Liliana said was not correct.
10- Mariana was telling Medro: we need to double (M&M)s total productivity. After thinking about
what she said for a while, he told Mariana: We need to find ways to reduce the total input cost in
half. If we do this, our total productivity will double.
a. what Medro said is correct thinking.
b. what Medro said is not correct thinking.
11- Mariana was telling Medro: we have been doing well Medro, let us do giving the fasting people

8. food this coming ramadan and distribute 30 complete meals each day of ramadan to the families
in need . We will make these families happy and we will show how fortunate we are to do so.
Medro agreed to Marianas idea. What this activity will achieve is a good example of:
a. a mission statement.
b. a strategy.
c. an output.
d. an outcome.