This document discusses FSG's approach to measuring the social media impact of the Knight Foundation's Community Information Challenge grants. It outlines the key questions and goals that guided the evaluation, including whether communities became more informed or engaged. FSG identified metrics like reach and engagement to measure grantees' social media activities. They tracked online metrics over time and also used traditional evaluation methods to understand how online activities related to offline impacts, like changes in attitudes or behaviors. While some evidence of real-world engagement was found online, many questions still remained about linking online and offline impacts.
Planning an Effective Social Media Strategy for Your Next EventTypeset
Social media is a natural fit for nearly every facet of event planning but, all too often, an ad-hoc approach reduces its effectiveness. A sound strategy for managing all social media activity increases attendance, enhances the conference experience for delegates, and improves the overall return on the event. Incorporating a case study from a major USA conference, this presentation addresses the need for a comprehensive social media strategy using several different tools including LinkedIn, Facebook and Twitter. Designed for people with experience in social networking, the session will include practical advice, hints, tips and traps to help you manage your next conference from promotion right through to wrap-up.
Short presentation on social media as it relates to nonprofits and giving some context to the three main platforms they should know about (Blogs, Facebook, Twitter).
Given as a segment of the Nonprofit Marketing Bootcamp put on in Portland, OR by Erica Mills on 6-3-11.
501 Commons Washington State Nonprofit Technology Needs Survey501 Commons
The Washington Nonprofit Technology Needs Survey was distributed to 2,567 nonprofit organizations in the State of Washington. The survey was open to individuals in a wide array of positions at a wide array of nonprofits across the state. The nonprofits represented were diverse in industry-focus, size, and location in the state of Washington.
The survey had a response rate of approximately 15%, which is considered an adequate sample, and a total of 392 respondents. Of these respondents, 91% were reached through 501 Commons’ contact list. The other 9% were reached through a separate survey, which was distributed to nonprofits not associated with 501 Commons.
The following were the objectives of the survey:
Gain an understanding of Washington nonprofit technology use trends.
Identify key opportunities given technology needs identified by Washington nonprofits.
Understand how Washington nonprofit technology planning operates as a subset of their strategic planning.
Provide feedback to 501 Commons on their performance in the marketplace.
Socialmedia@clark.wa.gov: How we do it in the \'couve.Dolly England
This was a group presentation at the Washington State Joint Conference on Health. We talked about what social media is, why Public Health should use it, and how we at Clark County Public Health use it.
This presentation was given as a guest lecture in Laurel Hart's Spring 2011 Masters progra course for Corporate and Organizational Communications in the NYU school of continuing studies by Amy Sample Ward. Learn more at http://amysampleward.org
Social media benchmarking: Beyond sentiment and share of voice, presented by ...SocialMedia.org
In his Brands-Only Summit Pre-Conference presentation, U.S. Bank's Troy Janisch talks about evaluating your brand, customer service, and reputation in social media among peers.
He explains how to benchmark, create social media scorecards, define key indicators, and determine what is actionable.
Community management benchmarking, presented by Rachel HappeSocialMedia.org
In her Brands-Only Summit Pre-Conference presentation, The Community Roundtable's Rachel Happe explains the value of benchmarking and how to benchmark community management specifically.
She also shares how to use that benchmarking to educate executives, secure budget, and drive engagement.
Planning an Effective Social Media Strategy for Your Next EventTypeset
Social media is a natural fit for nearly every facet of event planning but, all too often, an ad-hoc approach reduces its effectiveness. A sound strategy for managing all social media activity increases attendance, enhances the conference experience for delegates, and improves the overall return on the event. Incorporating a case study from a major USA conference, this presentation addresses the need for a comprehensive social media strategy using several different tools including LinkedIn, Facebook and Twitter. Designed for people with experience in social networking, the session will include practical advice, hints, tips and traps to help you manage your next conference from promotion right through to wrap-up.
Short presentation on social media as it relates to nonprofits and giving some context to the three main platforms they should know about (Blogs, Facebook, Twitter).
Given as a segment of the Nonprofit Marketing Bootcamp put on in Portland, OR by Erica Mills on 6-3-11.
501 Commons Washington State Nonprofit Technology Needs Survey501 Commons
The Washington Nonprofit Technology Needs Survey was distributed to 2,567 nonprofit organizations in the State of Washington. The survey was open to individuals in a wide array of positions at a wide array of nonprofits across the state. The nonprofits represented were diverse in industry-focus, size, and location in the state of Washington.
The survey had a response rate of approximately 15%, which is considered an adequate sample, and a total of 392 respondents. Of these respondents, 91% were reached through 501 Commons’ contact list. The other 9% were reached through a separate survey, which was distributed to nonprofits not associated with 501 Commons.
The following were the objectives of the survey:
Gain an understanding of Washington nonprofit technology use trends.
Identify key opportunities given technology needs identified by Washington nonprofits.
Understand how Washington nonprofit technology planning operates as a subset of their strategic planning.
Provide feedback to 501 Commons on their performance in the marketplace.
Socialmedia@clark.wa.gov: How we do it in the \'couve.Dolly England
This was a group presentation at the Washington State Joint Conference on Health. We talked about what social media is, why Public Health should use it, and how we at Clark County Public Health use it.
This presentation was given as a guest lecture in Laurel Hart's Spring 2011 Masters progra course for Corporate and Organizational Communications in the NYU school of continuing studies by Amy Sample Ward. Learn more at http://amysampleward.org
Social media benchmarking: Beyond sentiment and share of voice, presented by ...SocialMedia.org
In his Brands-Only Summit Pre-Conference presentation, U.S. Bank's Troy Janisch talks about evaluating your brand, customer service, and reputation in social media among peers.
He explains how to benchmark, create social media scorecards, define key indicators, and determine what is actionable.
Community management benchmarking, presented by Rachel HappeSocialMedia.org
In her Brands-Only Summit Pre-Conference presentation, The Community Roundtable's Rachel Happe explains the value of benchmarking and how to benchmark community management specifically.
She also shares how to use that benchmarking to educate executives, secure budget, and drive engagement.
Determining Strategic Value of Online Social Engagementsinventionjournals
Over the past few decades social networking connections through individuals and open publishing in general have rapidly became a popular tool for maintaining relationships, communicating and expanding businesses. Individuals invest hours in building social capital and their social identify (SID) via online engagements. We present a methodology to quantify the multitude of artifacts that can be derived from online social engagements and develop a framework that measures the value of an individual's online social engagements. ASID value is used to deliver a score for each individual user; a score that will assist you in understanding your return on investment (ROI)and social capital from your online social networking activities. The framework creates a score to support and determine which specific engagements add and increase your personal value chain. This score can provide benefit to users for career, personal, and business opportunities.
Learn about key considerations in designing, implementing and evaluating online, social, mobile and other digital participation tools. Presented by Susanna Haas Lyons, civic engagement specialist.
A getting started basic metrics/analytics workshop at the Wisconsin State Prevention Conference, June, 2011 through the Central Regional Team for the Center for the Application of Prevention Technologies. All materials, links and resources at http://technologyinprevention.wikispaces.com
This report was prepared for the City of Syracuse by a Masters of Public Administration class at the Maxwell School of Citizenship and Public Affairs at Syracuse University. The team consisted of Jinsol Park, Dan Petrick, Krishna Kesari, Sarah Baumunk, and was overseen by Jesse Lecy.
February 2014 update: Since publishing our original report in December, 2013, we've received dozens of emails from peers in the budding civic tech community proposing additions. On Feb. 26, we released an updated version of the civic tech investment analysis, which includes an additional 34 companies and $265 million of investment. Find out more at http://kng.ht/1cPi3Ar.
Investments by private capital funders and foundations in technology that spurs citizen engagement, improves cities and makes governments more effective is growing significantly, with more than $430 million going to the field between January 2011 and May 2013, according to a major report released today by the John S. and James L. Knight Foundation.
The first report of its kind, “The Emergence of Civic Tech: Investments in a Growing Field,” provides an in-depth analysis of the current state of private capital and foundation investments in civic technology. It aims to help organizations and investors better understand civic tech funding, so that they can strengthen their work and help shape the field. The analysis applies a new approach to research and advances the use of data in the social sector; it showcases an interactive data visualization map that allows users to explore investments across multiple areas of civic tech. Find out more at www.knightfoundation.org/features/civictech
Why aren't Evaluators using Digital Media Analytics?CesToronto
Whether it’s through blogs, tweets, or even the comments section of an online newspaper, the world is increasingly talking online. However, the potential uses for the massive amounts of information available on the internet remain largely untapped in the sphere of evaluation.
This presentation will explore innovative methods to extract these insights from the large and complex collections of digital data publicly available online. In particular, we will examine the unprecedented uses, and potential limitations, of digital media analytics to:
• Measure the outcomes of public outreach, advocacy, communications, and information sharing programs;
• Establish current and retroactive baselines;
• Conduct “borderless” data collection to gain insights from other countries, as well as disapora communities in Canada;
• Identify unknown stakeholder groups and create detailed stakeholder maps; and,
• Provide context and insight to inform further data collection.
This report was prepared for the City of Syracuse by a Masters of Public Administration class at the Maxwell School of Citizenship and Public Affairs at Syracuse University. The team consisted of Jinsol Park, Dan Petrick, Krishna Kesari, Sarah Baumunk, and was overseen by Jesse Lecy.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
When stars align: studies in data quality, knowledge graphs, and machine lear...
Measuring Social Media Impact Lessons from Knight Community Information Challenge
1. Boston | Geneva | Mumbai | San Francisco | Seattle | Washington FSG.ORG
Presentation for:
Measuring Social Media Impact:
A closer look at the Knight Foundation’s
Community Information Challenge
RWJF Social Media Measurement Meeting
Princeton, NJ
April 25, 2013
Our evaluation examined whether Knight funded grantees were contributing to more INFORMED and ENAGAGED communities. Our evaluation went far beyond SMM We conducted an annual grantee surveyInterviewed project and foundation staffConducted a few case studiesSocial media was one tool that we being used by projects to achieve their goals
Some of our key learnings around evaluating information and media projects is found in a publication we entitled IMPACT – which can be found on FSG or Knight’s website.Our SMM activities were used for two primary purposes:To examine the effectiveness of SM strategies across granteesTo look at the impact of SM strategies within particular projects, through more in-depth case studiesFor both of these purposes it was important that we:Understand the goals of grantees’ SM activitiesIdentify specific metrics of successGo beyond SM metrics to track and identify changes with data we collected “offline”
The way that projects were using SM was very diverse. Projects using SM basically fell into two camps:Projects such as the Notebook are community-based news sites. The Notebook is a hyperlocal news site based in Philadelphia that aims to inform parents and educators about what’s happening in education. Most, if not all of their activity is online. Projects such as Grow W-N-Y focus more on engaging citizens. Grow WNY aims to build a network of people to change environmental practices and policies in the city and region. While they have developed an online presence on the web and through SM much of their activity happens offline, via face to face meetings.Our SMM strategies needed to consider that both of these types of projects are part of the Info Challenge.
The main takeaway is that comparative metrics are often lifted up as the holy grail of social media measurement (“if only we could compare our # of visitors to their # of visitors…”), but in our case we found that there were so many caveats about the way social media was being used and the types of audiences projects were reaching that it didn’t give us the insights about social media effectiveness (and not impact). It gave us a directional sense of how projects were doing overall (e.g., 40% of projects were positive on at least one indicator of reach), but we needed other methods to really examine community impact.