Bridge ina Box Explained
Mel Dingman7.22.2015
What isit?
The large enterprisesegmentisgoingthroughalarge change in no small partto the adoptionof VoIP
and UC basedarchitecture. Previouslythe traditional audioconferencing customerwouldbe aa series
of thousandsof sitesthatexistasislands.Todaythese large enterpriseshave eithercompletedorare
goingthrougha consolidationof theirnetworkintoa tandem-stylenetworksrepresentedasregional
datacenters.Typically, these datacentersare linkedtousviaPSTN (toll-free,direct-in-dial,andoutbound
calls) or viadirectconnections.
Bridge ina Box isto overlaythe “fabric”of the [Redacted] multi-medianetworkoverthese datacenters
extendingoursolutionstothese customers.
As depictedinthisdiagram:
PGi Global Managed Bridge Concept
“Bridge in a Box” Onsite @ Customer
Software
SBC
Radysis
App Servers
Billing
CDR
control
PGI Global PSTN
Conferencing
Network
PGi World Wide Audio Infrastructure
1
2
3
1. A RFC3261 SIP connectionextendsbetween [Redacted] andcustomer’s onpremise solutionthat
extends [Redacted] andthose surroundingcapabilitiestothe customer. Whilethishasbeenan
effectivetransportforvoice,itisonlyinevitablethatthislinksare lookingtomove intoUnified
Communicationsbothwith andwithoutthe companyrangingfrommessaging,desktopsharing,
point-to-pointvideo,andpoint-to-multipointvideo.
2. Thisis the actual Bridge ina Box.It isa RadvisserverthatviaVMWare containsa virtual SBC.
From thisbox,a customer’sUC platformof choice isbilaterallycommunicatedtoviaSIP,sRTP,
and PSOM. This utilizesthe customer’sprivateinfrastructure toreachdirectlyinto[REDACTED]
solution(s).Thusthe customer’smediaremainsnativelyinside theirnetwork/control.
[Redacted] redefinesitscapabilitytothe customerascollaborative partnerinsteadof traditional
conferencing.
a. Radvisserver:Thisserverhandlesthe media.
b. VMWare: Thisisthe utilitytovirtualize the SonusSBC
c. SonusSBC: extendsthe VoIPinfrastructure withoutbreakingthe VLAN (securingthe
customer’sVoIPcapabilities),providesMACDcontinuity(MovesAddsChangesDeletes)
intoa single platform,andsupportsinternetworkingbetween [Redacted] andthe
customer.
i. Mimicssome of the proprietaryrequirementsof the CPEgear (Cisco,Avaya,
Lync, etc.) soadds efficiencytothe interopprocessbutalsooffersaQoS via
policymanagementthatwouldotherwisenotexist
1. The customerwouldlookto [REDACTED] tohelpintegrate platforms
togetheri.e.CiscoextensiondialingwithLyncE.164 numberformatting.
[newrevenue stream]
2. Dial planmanagement.Managingthe dial planof despairedplatforms
solvingforcentralizedprovisioningof MACDs[new revenuestream]
ii. Allows[Redacted] tobypassthe PSTN introducingsignificantcostreductionto
[Redacted] bythe enabledavoidance of toll free andDIDcharges.
As a Lync Server Integration:
The BiB allows the customertoleverage all the graceful functionalitythatattractedthemtoa Lync solutiontobeginwithbylettingLync perform
x where whenaPSTN or mixedaudioenvironmentisrequired,the customer’sLyncServerwould,viaUCMA – gap,instantiate the BiBsolution
by [whateverthe methodis]. Reciprocally,the BiBpushesthe PSTN ormixedaudioenvironmentstreambacktoLync via[whateveritishere].
While the solutionrequires2mediaservers,theyare differentinfunction.The LyncMediationServersrunthe MSFTRTP. The [Redacted] Media
Serveristhe entrypointfor the Lync ServerPools.
PGi Global Managed Bridge Concept
“Bridge in a Box” Onsite @ Customer
Software
SBC
Radysis
App Servers
Billing
CDR
control
PGI Global PSTN
Conferencing
Network
PGi World Wide Audio Infrastructure
Lync VoIP
Meeting
Participant
Sample Lync 2013 On Premise Enironment
Network
Termination
UCMAApp
The Pros / Cons:
Pros:
1. ControlledandSecure
a. Fraud control;the solutionwillblockhighfraudcountrycodesandnumberspreventing
the fraud before itoccurs
i. The SBC wouldnow be filteringall longdistance traffic
b. Mediais keptwithinthe firewallsof Dell
c. Keepinginside the Dellnetworkallowsforpacketloss,jitter,andlatencymonitoring
(builtinsidethe virtual SBC)
i. Thiscouldfeedintothe new NetScore systemandcreate automatedreportsto
the customeron performance.
2. Growth
a. WebRTCto SIP interworking
b. AllowsDell toexplore the abilitytointroduce yourownClass4 tandem
i. (Meansyoucan control yourlongdistance usage betweenonnetandoff net
and evenbetweencarriers
c. VPN andinterworking
i. Allowsthe Lyncnetworktotalkto legacyvoice platformswithinDell without
forcingeitherplatformtoinnovate (i.e.dial plans)
ii. There are solutionsthatwouldallow simultaneousringtolegacyplatformand
Lync
d. Videointerworking
i. Thisplatformcan interworkatthe sipand H.323 level forvideowithinthe Dell
network…while videowill passthrough(non-translating) Call AdmissionControl
basedon bandwidthwill ensurevideowillnotover-subscribethe linkandruin
quality(includesFECC)
3. Transcoding
a. You can interworkwithdifferentaudiocodecs;i.e.G.711and G.729a or b
i. WithinG.711 (relevantforMNCs) G.711 has 2 versionsandthissolutionwill
transcode to the A law and mu law versions
ii. webRTCOpusto wirelessorwirelessaudiocodecs
4. No Trustedapplicationserverinvolvement
5. LeveragesexistingLynccall flow
6. [Redacted]’sLongDistance ratesare betterthan90% of the enterprisesoutthere soif youput
us inas your longdistance provider,youwouldsee animmediate 20% reductionjustonUS
domestic– internationalsavingswouldbe evengreater [new revenuestream]
Cons:
1. Movingaway fromtraditional conferencingproductset
2. Taxation,billing,operations,provisioning
3. Forcesexpeditionof the integrationof the supportfrom[NAMEOFCOMPANY YOU BOUGHT]
As a Cisco Platform Integration:
I’dneedto explainhow BiBwould/ couldconnectinsucha scenario:
“Bridge in a Box” Onsite @ Customer
Software
SBC
Radysis
App Servers
Billing
CDR
control
PGI Global PSTN
Conferencing
Network
PGi World Wide Audio Infrastructure
Customer
Network Cisco
WebEx®
iPOP
Cisco WebEx
Collaboration
Cloud
On-Net
Callers
Off-Net
Callers
Media Gateway
PSTN
$$ - Cisco Unified Border
Element and Firewall
Provide Secure Border
$$ - Dedicated
IP SIP Trunk
Call routing by
Customer’s Cisco®
UCM
As a Platform Interop Capability Model:
I’dneedto explainhowBiBwould/couldallowforthe followinguse case
Sample Client UC Component / Service Offering to End Users (Bring your own app and device scenario)
IM&P
Web
Conferencing
Video
Conferencing
Audio
Conferencing
CloudStorage
Async
Collaboration/
Social
EmailCalendarMobility
Mel Dingman 7222015
On Premise
On Premise
PilotEvaluating
CCA Pilot EV NAM On Premise
PSTN
Trial
365
365
365
Pilot
Android for Work
Client End User 1
1. Launches a
previously
scheduled Lync
meeting via
Outlook
2. 3 of 5
attendees join via
Lync EV from
NAM inside
client’s firewall
3. Attendee 4 of 5
is on a customers’
site in Bangalore
with access only
to the customers’
LifeSize system
4. Attendee 5 of 5
is at the airport in
Perth, Australia
with access only
to PSTN on their
mobile
Client End User 2
1. Launches a
previously
scheduled
Lync meeting
via Outlook
2. 35 of 50
callers are
working from
home
(remotely)
3. 10 of the 50
callers are in
IT who are
currently in a
CCA pilot
4. 5 callers are
inside the
client’s
firewall using
the standard
Lync Server
web interface
Lastly, as an enhancement to Acano:
How doesthe combinedsolutionwork? Whatwill Sonusdoandwhatwill
Acanodo?
The SBC will,inessence,provideall the edge securityandencryption
functionalitytoprotectthe networkagainstDoS/DDoSattacks. The Sonus
SBC will applyACLs,Policers,encryptionandscalabilitybyfront-­­endingall
the voice,videoandIM&Psessions. Sonuswill alsoprovide the Firewall NAT
traversal functionalityviaICE/STUN forvideoandvoice usersoutside of the
private network. Because of the Sonusplatformarchitecture andscalability,
our SBCsmake the entire solutionmore costeffective –youcan support
more sessionswhileusingfewerservers.
Acanoin thisdeploymenthandlesall the UCvideoandIM&P sessiontraffic
comingfromthe SonusSBCs. The Acanoplatformwill performall the UC
videoandIM&P interworkingandtranscodingneededonthose sessionsas
well ascollaborationInterworking(desktopsharing).
• Video Interworking
- Signaling and Media interworking (SIP to 323 Video calls)
- Content Sharing and FECC Interworking (BFCP to H239)
• Firewall NAT traversal
• BW and CAC policy admission
• Authentication, Security and encryption
• Protect multimedia/UC services from DOS attack and overload
• High Availability
• Assured Performance and Scale
• FIPS and JITC Certification
The Sonus solution
However, there is a real requirement for video transcoding services, Lync video
interworking and broader Instant Messaging and Presence (IM&P) for full Unified
Communication (UC) services in our customer base. When this broader set of UC
functionality is required Sonus recommends and has partnered with Acano. Acano is
solely focused on bringing together previously incompatible audio, video and web
technologies into virtual meeting rooms.
The Acano partnership provides a compelling solution in the UC and video communication
interoperability markets:
• Full UC Conferencing capacity
- voice, video, IM&P, and collaboration
• Skype for Business interoperability with known video-­­conferencing/telepresenceassets
• Full UC Content Sharing and FECC interworking
- BFCP-­­to-­­ H239-­­to-­­RDP*-­­to-­­WebRTC
• Seamless Lync/ S4B invite work-­­flow
• Video transcoding
• Geo-­­distributed conferencing platform
• FIPS and JITC Certification
* RDP=Remote desktop Protocol thatMS Lync uses
Lastly,itis importanttonote that there are benefitstohavingthissolutiononthe customers’premise,
that deploymentmodeliscertainlynotrequired.The BiBsolutioncansitinside [Redacted] asa managed
service.

MD Bridge in a Box Concept Explained

  • 1.
    Bridge ina BoxExplained Mel Dingman7.22.2015 What isit? The large enterprisesegmentisgoingthroughalarge change in no small partto the adoptionof VoIP and UC basedarchitecture. Previouslythe traditional audioconferencing customerwouldbe aa series of thousandsof sitesthatexistasislands.Todaythese large enterpriseshave eithercompletedorare goingthrougha consolidationof theirnetworkintoa tandem-stylenetworksrepresentedasregional datacenters.Typically, these datacentersare linkedtousviaPSTN (toll-free,direct-in-dial,andoutbound calls) or viadirectconnections. Bridge ina Box isto overlaythe “fabric”of the [Redacted] multi-medianetworkoverthese datacenters extendingoursolutionstothese customers. As depictedinthisdiagram:
  • 2.
    PGi Global ManagedBridge Concept “Bridge in a Box” Onsite @ Customer Software SBC Radysis App Servers Billing CDR control PGI Global PSTN Conferencing Network PGi World Wide Audio Infrastructure 1 2 3 1. A RFC3261 SIP connectionextendsbetween [Redacted] andcustomer’s onpremise solutionthat extends [Redacted] andthose surroundingcapabilitiestothe customer. Whilethishasbeenan effectivetransportforvoice,itisonlyinevitablethatthislinksare lookingtomove intoUnified Communicationsbothwith andwithoutthe companyrangingfrommessaging,desktopsharing, point-to-pointvideo,andpoint-to-multipointvideo. 2. Thisis the actual Bridge ina Box.It isa RadvisserverthatviaVMWare containsa virtual SBC. From thisbox,a customer’sUC platformof choice isbilaterallycommunicatedtoviaSIP,sRTP, and PSOM. This utilizesthe customer’sprivateinfrastructure toreachdirectlyinto[REDACTED] solution(s).Thusthe customer’smediaremainsnativelyinside theirnetwork/control. [Redacted] redefinesitscapabilitytothe customerascollaborative partnerinsteadof traditional conferencing. a. Radvisserver:Thisserverhandlesthe media. b. VMWare: Thisisthe utilitytovirtualize the SonusSBC c. SonusSBC: extendsthe VoIPinfrastructure withoutbreakingthe VLAN (securingthe customer’sVoIPcapabilities),providesMACDcontinuity(MovesAddsChangesDeletes) intoa single platform,andsupportsinternetworkingbetween [Redacted] andthe customer.
  • 3.
    i. Mimicssome ofthe proprietaryrequirementsof the CPEgear (Cisco,Avaya, Lync, etc.) soadds efficiencytothe interopprocessbutalsooffersaQoS via policymanagementthatwouldotherwisenotexist 1. The customerwouldlookto [REDACTED] tohelpintegrate platforms togetheri.e.CiscoextensiondialingwithLyncE.164 numberformatting. [newrevenue stream] 2. Dial planmanagement.Managingthe dial planof despairedplatforms solvingforcentralizedprovisioningof MACDs[new revenuestream] ii. Allows[Redacted] tobypassthe PSTN introducingsignificantcostreductionto [Redacted] bythe enabledavoidance of toll free andDIDcharges.
  • 4.
    As a LyncServer Integration: The BiB allows the customertoleverage all the graceful functionalitythatattractedthemtoa Lync solutiontobeginwithbylettingLync perform x where whenaPSTN or mixedaudioenvironmentisrequired,the customer’sLyncServerwould,viaUCMA – gap,instantiate the BiBsolution by [whateverthe methodis]. Reciprocally,the BiBpushesthe PSTN ormixedaudioenvironmentstreambacktoLync via[whateveritishere]. While the solutionrequires2mediaservers,theyare differentinfunction.The LyncMediationServersrunthe MSFTRTP. The [Redacted] Media Serveristhe entrypointfor the Lync ServerPools. PGi Global Managed Bridge Concept “Bridge in a Box” Onsite @ Customer Software SBC Radysis App Servers Billing CDR control PGI Global PSTN Conferencing Network PGi World Wide Audio Infrastructure Lync VoIP Meeting Participant Sample Lync 2013 On Premise Enironment Network Termination UCMAApp
  • 5.
    The Pros /Cons: Pros: 1. ControlledandSecure a. Fraud control;the solutionwillblockhighfraudcountrycodesandnumberspreventing the fraud before itoccurs i. The SBC wouldnow be filteringall longdistance traffic b. Mediais keptwithinthe firewallsof Dell c. Keepinginside the Dellnetworkallowsforpacketloss,jitter,andlatencymonitoring (builtinsidethe virtual SBC) i. Thiscouldfeedintothe new NetScore systemandcreate automatedreportsto the customeron performance. 2. Growth a. WebRTCto SIP interworking b. AllowsDell toexplore the abilitytointroduce yourownClass4 tandem i. (Meansyoucan control yourlongdistance usage betweenonnetandoff net and evenbetweencarriers c. VPN andinterworking i. Allowsthe Lyncnetworktotalkto legacyvoice platformswithinDell without forcingeitherplatformtoinnovate (i.e.dial plans) ii. There are solutionsthatwouldallow simultaneousringtolegacyplatformand Lync d. Videointerworking i. Thisplatformcan interworkatthe sipand H.323 level forvideowithinthe Dell network…while videowill passthrough(non-translating) Call AdmissionControl basedon bandwidthwill ensurevideowillnotover-subscribethe linkandruin quality(includesFECC) 3. Transcoding a. You can interworkwithdifferentaudiocodecs;i.e.G.711and G.729a or b i. WithinG.711 (relevantforMNCs) G.711 has 2 versionsandthissolutionwill transcode to the A law and mu law versions ii. webRTCOpusto wirelessorwirelessaudiocodecs 4. No Trustedapplicationserverinvolvement 5. LeveragesexistingLynccall flow 6. [Redacted]’sLongDistance ratesare betterthan90% of the enterprisesoutthere soif youput us inas your longdistance provider,youwouldsee animmediate 20% reductionjustonUS domestic– internationalsavingswouldbe evengreater [new revenuestream] Cons: 1. Movingaway fromtraditional conferencingproductset 2. Taxation,billing,operations,provisioning 3. Forcesexpeditionof the integrationof the supportfrom[NAMEOFCOMPANY YOU BOUGHT]
  • 6.
    As a CiscoPlatform Integration: I’dneedto explainhow BiBwould/ couldconnectinsucha scenario: “Bridge in a Box” Onsite @ Customer Software SBC Radysis App Servers Billing CDR control PGI Global PSTN Conferencing Network PGi World Wide Audio Infrastructure Customer Network Cisco WebEx® iPOP Cisco WebEx Collaboration Cloud On-Net Callers Off-Net Callers Media Gateway PSTN $$ - Cisco Unified Border Element and Firewall Provide Secure Border $$ - Dedicated IP SIP Trunk Call routing by Customer’s Cisco® UCM
  • 7.
    As a PlatformInterop Capability Model: I’dneedto explainhowBiBwould/couldallowforthe followinguse case Sample Client UC Component / Service Offering to End Users (Bring your own app and device scenario) IM&P Web Conferencing Video Conferencing Audio Conferencing CloudStorage Async Collaboration/ Social EmailCalendarMobility Mel Dingman 7222015 On Premise On Premise PilotEvaluating CCA Pilot EV NAM On Premise PSTN Trial 365 365 365 Pilot Android for Work Client End User 1 1. Launches a previously scheduled Lync meeting via Outlook 2. 3 of 5 attendees join via Lync EV from NAM inside client’s firewall 3. Attendee 4 of 5 is on a customers’ site in Bangalore with access only to the customers’ LifeSize system 4. Attendee 5 of 5 is at the airport in Perth, Australia with access only to PSTN on their mobile Client End User 2 1. Launches a previously scheduled Lync meeting via Outlook 2. 35 of 50 callers are working from home (remotely) 3. 10 of the 50 callers are in IT who are currently in a CCA pilot 4. 5 callers are inside the client’s firewall using the standard Lync Server web interface
  • 8.
    Lastly, as anenhancement to Acano: How doesthe combinedsolutionwork? Whatwill Sonusdoandwhatwill Acanodo? The SBC will,inessence,provideall the edge securityandencryption functionalitytoprotectthe networkagainstDoS/DDoSattacks. The Sonus SBC will applyACLs,Policers,encryptionandscalabilitybyfront-­­endingall the voice,videoandIM&Psessions. Sonuswill alsoprovide the Firewall NAT traversal functionalityviaICE/STUN forvideoandvoice usersoutside of the private network. Because of the Sonusplatformarchitecture andscalability, our SBCsmake the entire solutionmore costeffective –youcan support more sessionswhileusingfewerservers. Acanoin thisdeploymenthandlesall the UCvideoandIM&P sessiontraffic comingfromthe SonusSBCs. The Acanoplatformwill performall the UC videoandIM&P interworkingandtranscodingneededonthose sessionsas well ascollaborationInterworking(desktopsharing). • Video Interworking - Signaling and Media interworking (SIP to 323 Video calls) - Content Sharing and FECC Interworking (BFCP to H239) • Firewall NAT traversal • BW and CAC policy admission • Authentication, Security and encryption • Protect multimedia/UC services from DOS attack and overload • High Availability • Assured Performance and Scale • FIPS and JITC Certification The Sonus solution
  • 9.
    However, there isa real requirement for video transcoding services, Lync video interworking and broader Instant Messaging and Presence (IM&P) for full Unified Communication (UC) services in our customer base. When this broader set of UC functionality is required Sonus recommends and has partnered with Acano. Acano is solely focused on bringing together previously incompatible audio, video and web technologies into virtual meeting rooms. The Acano partnership provides a compelling solution in the UC and video communication interoperability markets: • Full UC Conferencing capacity - voice, video, IM&P, and collaboration • Skype for Business interoperability with known video-­­conferencing/telepresenceassets • Full UC Content Sharing and FECC interworking - BFCP-­­to-­­ H239-­­to-­­RDP*-­­to-­­WebRTC • Seamless Lync/ S4B invite work-­­flow • Video transcoding • Geo-­­distributed conferencing platform • FIPS and JITC Certification * RDP=Remote desktop Protocol thatMS Lync uses
  • 11.
    Lastly,itis importanttonote thatthere are benefitstohavingthissolutiononthe customers’premise, that deploymentmodeliscertainlynotrequired.The BiBsolutioncansitinside [Redacted] asa managed service.