Mckenzie Mayfield is an MBA graduate seeking a career in healthcare management. She has over 2 years of experience in healthcare, currently working as an Assistant Manager at Eclipse Imaging and Pain Management Center. Her experience includes improving workflow processes, increasing patient scheduling, and collaborating with insurance companies on claims. Mayfield has a background in criminal justice and received her MBA in healthcare management from Tarleton State University.

1. MCKENZIE R. MAYFIELD
3906 Ashley Court, Colleyville, TX 76034 | (817) 201-8520 | mckenzie.mayfield@outlook.com
PROFILE
Dependable, passionate, and flexible MBA graduate pursuing a career in Healthcare Management. An effective leader with
experience in motivating team members to perform at their maximum potential. Ability to quickly learn and process new
material, concepts, and software. Operates on the belief that an organization’s most powerful resource are the people that they
employ, which remains the only true differentiation and sustainable competitive advantage of any organization.
EDUCATION
MASTER OF BUSINESS ADMINISTRATION Graduated: Dec. 2015
Healthcare Management - Tarleton State University Fort Worth, TX
BACHELOR OF SCIENCE Graduated: May 2013
Criminal Justice/Minor: Political Science - University of Mississippi University, MS
PROFESSIONAL EXPERIENCE
ASSISTANT MANAGER Jan. 2016 – Present
Eclipse Imaging and Pain Management Center Grapevine, TX
• Plans, coordinates, and manages patient scheduling, insurance verification, customer satisfaction, and all other front desk
operations
• Key advisor in hiring process; takes part in interview, takes notes on candidate, and consults with manager to help ensure the best
person is hired to fill the vacancy
• Dramatically improved the workflow process by replacing manual recordkeeping methods with an automated spreadsheet that has
decreased inaccuracies and time spent
• Increased number of patients scheduled in each month by ensuring that each patient is called immediately after order is received
from physician
BILLING AND COLLECTIONS REPRESENTATIVE June 2014 – Dec. 2015
Eclipse Imaging and Pain Management Center North Richland Hills, TX
• Applied skills and expertise in collaborating with insurance companies, healthcare providers, and patients to efficiently process
insurance claims
• Adept and well-versed in utilizing code data to create and coordinate claims for submission to insurance companies
• Evaluated and appealed unpaid and denied claims
• Provided superior customer care and service at each patient interaction
ADDITIONAL EXPERIENCE
JUDICIAL INTERN June 2013 – Aug. 2013
254th
Family District Court Dallas, TX
• Worked directly under the Honorable James Martin
• Only undergraduate accepted into program
• Researched and drafted bench memoranda and opinions
• Assisted judge and staff with preparing jury instructions and other documents
• Sat in on various hearings, interviews, and attorney conferences
CERTIFICATIONS & TRAINING
BLOODBORNE PATHOGENS FOR HEALTHCARE Certified: March 2016
REDAWAY MEDICAL WASTE SOLUTIONS OSHA TRAINING PROGRAM
HIPAA, HITECH, & OMNIBUS COMPLIANCE Certified: March 2016
REDAWAY MEDICAL WASTE SOLUTIONS OSHA TRAINING PROGRAM
GHS HAZCOM COMPLIANCE Certified: March 2016
REDAWAY MEDICAL WASTE SOLUTIONS OSHA TRAINING PROGRAM
EMI IS-00230.d: EMERGENCY MANAGEMENT FUNDAMENTALS Certified: Jan. 2016
FEMA EMI INDEPENDENT STUDY COURSE