May 2018 Proposed COTA Service Changes Public Comment Meetings
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The document summarizes proposed service changes by COTA that will take effect on May 7, 2018. It discusses goals like improving on-time performance by adjusting scheduled stop times and providing direct service to the Columbus Zoo. Specific proposed changes include adjusting schedules for frequent routes and construction-related detours due to projects in the Short North. COTA will also be conducting an on-board survey, launching mobile ticketing, renovating the Easton Transit Center, and opening new park and rides in Canal Winchester and Northern Lights. Public comment meetings were held on January 18 and 25 to gather feedback on the proposed May 2018 changes.
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May 2018 Proposed COTA Service Changes Public Comment Meetings
- 1. MAY 2018 PROPOSED SERVICE CHANGES Public Comment Meetings January 18 & 25, 2018
- 2. 2 MEETING PURPOSE Thank you for joining us and participating in this community discussion. The purpose of this meeting is to take public comments on proposed service changes that will be effective on Monday, May 7, 2018. No final decisions have been made.
- 3. 3 MEETING FORMAT Be considerate of meeting attendees and COTA staff. Please silence cell phones and other technology. Participants are encouraged to complete comment cards. Please print clearly. Following the presentation, staff will be available at each table to take your comments or feedback.
- 4. 4 SERVICE CHANGE SCHEDULE COTA modifies service three times per year – the first Monday of: • January • May • September May 2018 changes will begin on Monday, May 7, 2018.
- 5. TRAVEL TIMES May 2018 Proposed Service Changes
- 6. 6 SCHEDULE ADJUSTMENTS Goal: Improve on-time service by adjusting the scheduled stop arrival times *All listed lines are tentative. More lines may be added as data becomes available. Frequent • 1 Kenny/Livingston (All Days) • 2 E Main/N High (All Days) • 5 W 5th Ave/Refugee (All Days) • CMAX (All Days) • CBUS (All Days) Standard • 2L N High/Polaris Pkwy (All Days) • 6 Cleveland/Sullivant (All Days) • 9 W Mound/Brentnell (All Days) • 21 Hilliard Rome (All Days) • 31 Hudson (All Days) • 35 Dublin Granville (All Days) • Night Owl (Thurs-Sat.) • AirConnect (All Days)
- 7. SEASONAL SERVICE May 2018 Proposed Service Changes
- 8. 8 ZOO BUS Goal: Provide direct service between the Columbus Zoo & Aquarium and Downtown, in order to ease access to this regional asset for families in our community • Seasonal Zoo Bus service to begin weekend and holiday service Saturday May 12th • Weekday service to begin Tuesday May 29th
- 9. CONSTRUCTION-RELATED May 2018 Proposed Service Changes
- 10. 10 SHORT NORTH STREETSCAPE PLAN Goal: Maintain high-quality service during construction on High Street from I-670 to 9th Ave for the next two years. • Expect delays and temporary stop closures • For more information on the project: https://www.columbus.gov/highstreet Lines affected: • CBUS • Line 1 Kenny/Livingston • Line 2 E Main/N High • Line 2L N High/Polaris Pkwy • Line 5 W 5th Ave/Refugee • Night Owl
- 11. OTHER INITIATIVES May 2018 Proposed Service Changes
- 12. 12 2018 ON-BOARD SURVEY Every five years, COTA collects travel and demographic information from riders via an extensive on-board survey • Surveyors will board buses with tablets to conduct an approximately five minute survey • Pilot survey will be conducted in spring 2018 • Final survey will be conducted in fall 2018 • Responses will be confidential and used only for analysis purposes • Data provides COTA with an up-to-date understanding of its ridership, demographics and travel pattern behavior • The Mid-Ohio Regional Planning Commission (MORPC) will also use survey data to model transportation trends in the region
- 13. 13 MOBILE TICKETING • New fareboxes have been installed on all buses • Cash and change still accepted • Mobile ticketing to launch in early 2018 • Mobile app will be available on Android and Apple devices (Google Play & Apple Store) • Pay via mobile app by credit card (Visa/MasterCard/Discover/ Paypal) or prepaid card • Account must be created • No fees or additional costs associated with using app • Smartcards will launch in late 2018 Graphic for display purposes only – actual fare amount and line information not shown
- 14. 14 EASTON TRANSIT CENTER • Renovation will be completed by early February • Features: • Ticket Vending Machine • Real-time displays • Larger interior waiting area Lines served by Easton Transit Center: • 7 Mt Vernon • 9 W Mound/Brentnell • 23 James/Stelzer • 24 Hamilton • 25 Brice • 31 Hudson • 32 N Broadway • 34 Morse • 35 Dublin Granville • 44 Easton • 45 New Albany
- 15. 15 NEW CANAL WINCHESTER PARK & RIDE • Construction projected to start in spring and be completed in September • Replaces Gender Rd Park & Ride for Line 52 Canal Winchester • 162 parking spaces
- 16. 16 NEW NORTHERN LIGHTS PARK & RIDE • Scheduled to be completed by August • 130 parking spaces • Traffic signal & crosswalk • Landscaping
- 17. 17 NEW NORTHERN LIGHTS PARK & RIDE