The document outlines 11 facility management training courses that cover a wide range of topics including facility management operations, maintenance management, asset management, energy management, and business continuity planning. The courses include classroom and online modules with presentations, textbooks, case studies, and reference materials. Course topics range from foundational facility management skills to more specialized areas like contracting, sustainability, and leadership. The goal is to deliver practical skills to professionals in fields like corporate real estate, facility management, and property management.
After the Tsunami catastrophe and subsequent mothballing of all nuclear power plants the Japanese stance in terms of renewable energy completely changed. The long neglected segment became all for a sudden the center of interest.
However, “long neglected” also meant that information on what is available on renewable energy sources in the world market is only rudimentary. We want to close this gap with a mixed-purpose project with 10 (!) profit centers, a seminar and convention facility, and the potential to install a 10-15MW wind farm (up to 100MW in the vicinity) and large photovoltaic installations as well, taking advantage of the opportunities the world’s highest feed-in tariffs (FIT) for renewable energy offer.
Facilities management sector is populated by a wide range of professionals from a variety of different backgrounds, many of whom have come to the profession with experience in the construction and servicing of buildings. There is little unanimity about the definition of facilities management but it’s about the effective management of place and space, integrating an organization’s support infrastructure to deliver services to staff and customers at best value whilst enhancing organizational performance.
While new software platforms & BIM had taken the facility management industry by a storm and allowed enhanced interdisciplinary collaboration, yet other changes are affecting the industry. The presentation provides insights into these factors including a preview of Global Facilities Management M&A and industry trends.
presentation about Airport Asset Managemen. which discuss the below points:
- Why Asset Management for Airports?
- Benefits
- Purpose of an Asset Management Policy
- Staff Competencies and Training
- Asset Management Framework
- Airport Information Systems for Asset Management
The Ultimate Guide to Facility Management Best Practices.pdfBoardwalkindia
Facilities are changing as a result of evolving workplace structures, ongoing digitization, environmental tips, and other issues. This implies that in order to fulfil modern expectations, FM (facility management best practices) and common facility management methods must also change.
After the Tsunami catastrophe and subsequent mothballing of all nuclear power plants the Japanese stance in terms of renewable energy completely changed. The long neglected segment became all for a sudden the center of interest.
However, “long neglected” also meant that information on what is available on renewable energy sources in the world market is only rudimentary. We want to close this gap with a mixed-purpose project with 10 (!) profit centers, a seminar and convention facility, and the potential to install a 10-15MW wind farm (up to 100MW in the vicinity) and large photovoltaic installations as well, taking advantage of the opportunities the world’s highest feed-in tariffs (FIT) for renewable energy offer.
Facilities management sector is populated by a wide range of professionals from a variety of different backgrounds, many of whom have come to the profession with experience in the construction and servicing of buildings. There is little unanimity about the definition of facilities management but it’s about the effective management of place and space, integrating an organization’s support infrastructure to deliver services to staff and customers at best value whilst enhancing organizational performance.
While new software platforms & BIM had taken the facility management industry by a storm and allowed enhanced interdisciplinary collaboration, yet other changes are affecting the industry. The presentation provides insights into these factors including a preview of Global Facilities Management M&A and industry trends.
presentation about Airport Asset Managemen. which discuss the below points:
- Why Asset Management for Airports?
- Benefits
- Purpose of an Asset Management Policy
- Staff Competencies and Training
- Asset Management Framework
- Airport Information Systems for Asset Management
The Ultimate Guide to Facility Management Best Practices.pdfBoardwalkindia
Facilities are changing as a result of evolving workplace structures, ongoing digitization, environmental tips, and other issues. This implies that in order to fulfil modern expectations, FM (facility management best practices) and common facility management methods must also change.
34
مبادرة
#تواصل_تطوير
المحاضرة الرابعة والثلاثون من المبادرة مع
الدكتور/ محمد العجرودي
بعنوان
إدارة المرافق في الشرق الأوسط..الفرص والتحديات
التاسعة مساء بتوقيت مكة المكرمة السبت18يوليو2020
وذلك عبر تطبيق زووم من خلال الرابط
https://us02web.zoom.us/meeting/register/tZcqdu-vrTkiH9Q_4PHSZCbVz0PP3wWIhGoI
علما ان هناك بث مباشر للمحاضرة على صفحة فيس بوك
وقناة يوتيوب الخاصة بجمعية المهندسين المصريين
رابط قناة اليوتيوب
https://www.youtube.com/user/EEAchannal
للتواصل مع إدارة المبادرة عبر قناة التليجرام
https://t.me/EEAKSA
رابط اللينكدان والمكتبة الالكترونية
https://www.linkedin.com/company/eeaksa-egyptian-engineers-association/
رابط حساب تويتر
https://twitter.com/eeaksa
رابط التسجيل العام للمحاضرات
https://forms.gle/vVmw7L187tiATRPw9
--
IBM Maximo Asset Management Training - Asset and Work Management for Chang Sh...Duane Aritonang
Work Management is designed to cover all of the applications that would be necessary for maintenance/asset management professionals in their work roles.
The applications covered include the MAXIMO 7 Environment, Navigation, Locations, Assets (Equipment), Work Orders (creation, planning and reporting of actual charges) and Failure Classifications.
In addition, the Work Planning components are included which focuses on the roles of Maintenance Craft Leads, Planners and Supervisors.
CMS -Comprehensive Management Services Pvt. Ltd is leading comprehensive management services and integrated business services provider. Registered and corporate office in Delhi NCR, the company has a pan-India presence. CMS India provide comprehensive management services covers all vertical to manage Real estate, Business center, Corporate, IT, Health care and Hospitality, Government Sector, Malls, Cinemas, Airports.
CMS is leading Comprehensive Property Management Services provider having Pan India Presence, Corporate Office in Delhi-NCR. We are providing one stop solutions to all vertical for Comprehensive Management Services, which includes Real Estate Sector, Business Centre, Malls, IT Sector, Corporate, Banks, ATM, Health Care, Hospitality, Government Sector, Cinemas and Airports.
CMS provides Integrated Facility Management Services with an International coverage suiting to Indian corporate working environment which cover overall Operations, Consultancy and Advisory Services. CMS focus on non core business and examine the benefit plans for developers.
Under the Facility Management Division we have a dedicated team of qualified operations managers along with engineers for the operation, to upkeep and maintenance of property, backed by supervisors and the office support staff. By coordinating its vast range of maintenance capabilities, CMS provides a complete and seamless building systems service structure to free our customers from the timely and costly uncertainties of service staff and departments.
Vision: To provide quality services that exceeds the outlook of our valued customers.
Mission: statement: To build long term relationships with our customers
About the course
A key component of production cost is maintenance and the key role of maintenance is to guarantee the reliability of the
production. The crucial element for ensuring that maintenance is cost effectively delivered is the planning and scheduling of
maintenance tasks.
Given the huge impact maintenance management can have on production output, as well as the increasing tendency for
maintenance departments to be asked to do “more with less”, it is essential that maintenance professionals strive toward the
implementation of best practices in maintenance planning.
Ron Moore, author of Making Common Sense Common Practice, quotes benchmarking studies that show that reactive
maintenance correlates strongly with poor plant or facility performance. Yet many companies are still operating in this firefighting mode.
A proactive approach means that we regain control of the work we do and it’s timing. This leads to improved safety and
availability. This course provides a methodology for: pre-planning routine maintenance tasks generated by predictive and preventive maintenance programs, planning tasks to recover from malfunction or breakdown and a strategy to allow us to cope with random failure. The course will cover the essential steps we need to take to plan and schedule our maintenance work properly. That will help maximize the proactive content and further our goal of achieving best-in-class performance
In summary, this 3-day intensive training course will help maintenance professionals to:
Develop the ability to produce logical and comprehensive maintenance plans using a systematic and structured approach.
Produce work schedules that optimize Plant Availability.
Enable high productivity and effectiveness of the workforce by proper work preparation.
Plan the ‘unexpected’; managing trips, breakdowns and other unwanted incidents, smoothly and efficiently.
Who Should Attend
Maintenance Managers, Engineers, Planners, Schedulers, Supervisors and Senior Technicians.
Individual Attention and Post Training Support
• Delegates will get individual attention, working in teams of four.
• Additional skilled and experienced trainers will be brought to help, if the numbers are larger, so as to maintain the teams
to trainer ratio at about 4:1.
• Participants will have email access to the trainer 3 months post training for any questions on implementation issues.
Reliability Centred Maintenance (RCM)
Adopting a strategic approach to people, processes and technology to optimise performance and minimise cost
www.infocusinternational.com/rcm
3 - 6 June 2014
Johannesburg, South Africa
Overview
RCM is a systematic way of looking at equipment, its functions, its failure modes, effects and the consequences of failure. The purpose is to select smart maintenance tactics to minimise the consequences of failure and to build an effective maintenance program. To be really effective, RCM needs to go beyond these basics. This program will focus on how to make RCM (Reliability Centred Maintenance) an effective and living tool, and add great value to an organisation's maintenance operations functions to achieve operational excellence.
Turning 'Theory' into 'Practice'
Heavily based on practical workshops and live experience of many case studies, this unique program will guide you through the latest maintenance management tools and techniques, advanced maintenance practices and how you can build value in maintenance through reliability. You will develop a personal development plan as a take-away. This is specifically designed to prompt you to apply best practice and techniques at your workplace. Printed handouts, electronic copies of the presentations and RCM worksheets for the practical sessions will be provided.
Key Learning Objectives
• Build the strategic RCM framework to create an effective maintenance program
• Gain practical exposure to this important maintenance technique
• Identify the pitfalls of RCM and develop strategies to avoid them
• Understand the process of planning and implementing RCM
• Turn RCM into Living RCM - how to prevent the RCM analysis from becoming obsolete
• See the benefits of integrating RCM with EAM/CMMS
• Prepare for a risk based RCM analysis
• Select smart maintenance tactics and evaluate the benefits and costs
• Optimise performance using effective planning, scheduling and control
• Effective implementation of maintenance tactics plus when and why not to use the wrong tactics
3 Exclusive Long-Life Benefits Included!
• Post Training Support - Stay in email contact to discuss progress and problems with the Course Director for as long as you wish (some are still in active contact after 8 years!)
• Receive a graded Data Trak Certificate of Accomplishment - based upon attendance, participation and passing a test.
• Develop a Personal Development Plan throughout the program, which identifies key priorities and actions as they return to their workplace. Time is allocated at the end of each session for this career learning exercise.
34
مبادرة
#تواصل_تطوير
المحاضرة الرابعة والثلاثون من المبادرة مع
الدكتور/ محمد العجرودي
بعنوان
إدارة المرافق في الشرق الأوسط..الفرص والتحديات
التاسعة مساء بتوقيت مكة المكرمة السبت18يوليو2020
وذلك عبر تطبيق زووم من خلال الرابط
https://us02web.zoom.us/meeting/register/tZcqdu-vrTkiH9Q_4PHSZCbVz0PP3wWIhGoI
علما ان هناك بث مباشر للمحاضرة على صفحة فيس بوك
وقناة يوتيوب الخاصة بجمعية المهندسين المصريين
رابط قناة اليوتيوب
https://www.youtube.com/user/EEAchannal
للتواصل مع إدارة المبادرة عبر قناة التليجرام
https://t.me/EEAKSA
رابط اللينكدان والمكتبة الالكترونية
https://www.linkedin.com/company/eeaksa-egyptian-engineers-association/
رابط حساب تويتر
https://twitter.com/eeaksa
رابط التسجيل العام للمحاضرات
https://forms.gle/vVmw7L187tiATRPw9
--
IBM Maximo Asset Management Training - Asset and Work Management for Chang Sh...Duane Aritonang
Work Management is designed to cover all of the applications that would be necessary for maintenance/asset management professionals in their work roles.
The applications covered include the MAXIMO 7 Environment, Navigation, Locations, Assets (Equipment), Work Orders (creation, planning and reporting of actual charges) and Failure Classifications.
In addition, the Work Planning components are included which focuses on the roles of Maintenance Craft Leads, Planners and Supervisors.
CMS -Comprehensive Management Services Pvt. Ltd is leading comprehensive management services and integrated business services provider. Registered and corporate office in Delhi NCR, the company has a pan-India presence. CMS India provide comprehensive management services covers all vertical to manage Real estate, Business center, Corporate, IT, Health care and Hospitality, Government Sector, Malls, Cinemas, Airports.
CMS is leading Comprehensive Property Management Services provider having Pan India Presence, Corporate Office in Delhi-NCR. We are providing one stop solutions to all vertical for Comprehensive Management Services, which includes Real Estate Sector, Business Centre, Malls, IT Sector, Corporate, Banks, ATM, Health Care, Hospitality, Government Sector, Cinemas and Airports.
CMS provides Integrated Facility Management Services with an International coverage suiting to Indian corporate working environment which cover overall Operations, Consultancy and Advisory Services. CMS focus on non core business and examine the benefit plans for developers.
Under the Facility Management Division we have a dedicated team of qualified operations managers along with engineers for the operation, to upkeep and maintenance of property, backed by supervisors and the office support staff. By coordinating its vast range of maintenance capabilities, CMS provides a complete and seamless building systems service structure to free our customers from the timely and costly uncertainties of service staff and departments.
Vision: To provide quality services that exceeds the outlook of our valued customers.
Mission: statement: To build long term relationships with our customers
About the course
A key component of production cost is maintenance and the key role of maintenance is to guarantee the reliability of the
production. The crucial element for ensuring that maintenance is cost effectively delivered is the planning and scheduling of
maintenance tasks.
Given the huge impact maintenance management can have on production output, as well as the increasing tendency for
maintenance departments to be asked to do “more with less”, it is essential that maintenance professionals strive toward the
implementation of best practices in maintenance planning.
Ron Moore, author of Making Common Sense Common Practice, quotes benchmarking studies that show that reactive
maintenance correlates strongly with poor plant or facility performance. Yet many companies are still operating in this firefighting mode.
A proactive approach means that we regain control of the work we do and it’s timing. This leads to improved safety and
availability. This course provides a methodology for: pre-planning routine maintenance tasks generated by predictive and preventive maintenance programs, planning tasks to recover from malfunction or breakdown and a strategy to allow us to cope with random failure. The course will cover the essential steps we need to take to plan and schedule our maintenance work properly. That will help maximize the proactive content and further our goal of achieving best-in-class performance
In summary, this 3-day intensive training course will help maintenance professionals to:
Develop the ability to produce logical and comprehensive maintenance plans using a systematic and structured approach.
Produce work schedules that optimize Plant Availability.
Enable high productivity and effectiveness of the workforce by proper work preparation.
Plan the ‘unexpected’; managing trips, breakdowns and other unwanted incidents, smoothly and efficiently.
Who Should Attend
Maintenance Managers, Engineers, Planners, Schedulers, Supervisors and Senior Technicians.
Individual Attention and Post Training Support
• Delegates will get individual attention, working in teams of four.
• Additional skilled and experienced trainers will be brought to help, if the numbers are larger, so as to maintain the teams
to trainer ratio at about 4:1.
• Participants will have email access to the trainer 3 months post training for any questions on implementation issues.
Reliability Centred Maintenance (RCM)
Adopting a strategic approach to people, processes and technology to optimise performance and minimise cost
www.infocusinternational.com/rcm
3 - 6 June 2014
Johannesburg, South Africa
Overview
RCM is a systematic way of looking at equipment, its functions, its failure modes, effects and the consequences of failure. The purpose is to select smart maintenance tactics to minimise the consequences of failure and to build an effective maintenance program. To be really effective, RCM needs to go beyond these basics. This program will focus on how to make RCM (Reliability Centred Maintenance) an effective and living tool, and add great value to an organisation's maintenance operations functions to achieve operational excellence.
Turning 'Theory' into 'Practice'
Heavily based on practical workshops and live experience of many case studies, this unique program will guide you through the latest maintenance management tools and techniques, advanced maintenance practices and how you can build value in maintenance through reliability. You will develop a personal development plan as a take-away. This is specifically designed to prompt you to apply best practice and techniques at your workplace. Printed handouts, electronic copies of the presentations and RCM worksheets for the practical sessions will be provided.
Key Learning Objectives
• Build the strategic RCM framework to create an effective maintenance program
• Gain practical exposure to this important maintenance technique
• Identify the pitfalls of RCM and develop strategies to avoid them
• Understand the process of planning and implementing RCM
• Turn RCM into Living RCM - how to prevent the RCM analysis from becoming obsolete
• See the benefits of integrating RCM with EAM/CMMS
• Prepare for a risk based RCM analysis
• Select smart maintenance tactics and evaluate the benefits and costs
• Optimise performance using effective planning, scheduling and control
• Effective implementation of maintenance tactics plus when and why not to use the wrong tactics
3 Exclusive Long-Life Benefits Included!
• Post Training Support - Stay in email contact to discuss progress and problems with the Course Director for as long as you wish (some are still in active contact after 8 years!)
• Receive a graded Data Trak Certificate of Accomplishment - based upon attendance, participation and passing a test.
• Develop a Personal Development Plan throughout the program, which identifies key priorities and actions as they return to their workplace. Time is allocated at the end of each session for this career learning exercise.
2. Facility Management Training
We have over 80 fully developed facility management training modules, complete with
presentations slides, reading textbooks, case studies and reference materials, which deliver
practical skills to corporate real estate, facility management and property management teams as
well as individual professionals. We provide classroom, online and bespoke training modules for
the following courses;
1. Facility Management Master Class:
This course is for facility and property managers, operations management professionals, directors
and managers and is designed to deliver cutting edge skills, tools and templates for best in class
Facility Management.
Facility Management (FM) is the effective and sustainable integration of people, property, and
process, enabled by relevant technology within the built environment. It crosses all service
industry sectors including: Residential, Commercial (offices), Education, Healthcare, Hospitality
(hotels and restaurants), Retail, Manufacturing, Townships, IT Parks, Data Centers,
Airports/Airlines, and even Outer Space.
1. Facility Management
Foundations/Services
2. Exemplary Customer Service
3. Financial Management
4. Quality Improvement
5. Emergency Preparedness/Business
Continuity
6. Asset Management
7. Sustainability
8. Design, Build, & Commissioning
Process
9. Marketing Management
10.Building site tour and Project briefing
11. Human Resource Management
12. FM Technology
13. Leadership Communication
14. Project Assignment Work and
presentation
2. Facility Maintenance Management (FMM):
This course is for building services operatives who are directly involved in the provision of hard
FM services. It delves deeply into maintenance planning, maintenance standards, FM technology
and IT services management, air-conditioning, elevators, escalators, power generating systems
3. Maintenance and troubleshooting, as well as building wiring and electrical equipment
maintenance and troubleshooting.
1. Work Methods Statements
2. Facility Maintenance Strategies
3. The Facility Maintenance Plan
4. Building Maintenance Standards
5. Building Fabric and Structure
Maintenance
6. Air-conditioning Maintenance
7. Building Electrical System
Maintenance
8. Information and Telecommunications
Management
9. Facility Inspections and Action
Worksheets
10. Facility Condition Assessments and
Surveys
11. Health and Safety Management
12. Maintenance Records
13. Regulatory Requirements and
Building Codes
14. Power Systems Maintenance
15. Elevators and Escalators Maintenance
16. Fire Fighting Equipment
Maintenance
17. Plumbing Maintenance
18. Maintenance Automation
19. Project Management for Repairs
20. CAFM, CMMS, BIM and other FM
Technologies
3. Asset Management & CMMS Workshop:
This workshop is for managers that are accountable for the assets in their organizations. It
thoroughly explores the theoretical and practical aspects of assets data collation, tagging,
operational tracking and disposal of physical assets as well the effective use of computerized
maintenance management systems (CMMS) for facility, property, maintenance and real estate’s
portfolio management.
This workshop covers Practical Assets Register creation and audit, conversion of the asset register
into an operations and maintenance dashboard, Asset Lifecycle Management,
Decommissioning/Proper Disposal/Replacement of Asset, Model Selection (Optimum
replacement age, Repair/Replacement, Alternative Decision Making, Maintenance Strategy
Selection or other uses), Computer Based Asset Monitoring, CMMS implementation and
Challenges, CMMS Vs other FM systems.
4. Facility Management Operations (FMO):
This course is for building services operatives who directly interface with building users, manage
service providers, custodial, and maintenance teams.
4. The course covers key learning requirements for Building Managers including communication,
emergency preparedness and business continuity, environmental stewardship and sustainability,
finance and business, human factors, leadership and strategy, project management, quality
management, real estate and property management and technology with a very strong focus on
operations and maintenance.
1. Introduction to Facility Management
Operations
2. Managing FM Stakeholder
Communications
3. Assets Register
4. Finance and Business for Facility
Management
5. Space Planning and Move
Management
6. FM Reports and Records Keeping
7. Health and Safety Management
8. FM Contracts Execution and
Monitoring
9. Regulatory Compliance
10. Assets Management
11. Managing Cleaning and Hygiene
Services
12. Managing Gardening, Landscape and
Waste Services
13. Managing Security Services
14. Managing Hospitality Services
15. Managing Indoor Environmental
Quality
16. Utilities Management
17. Customer Service
18. Help Desk Management
19. FM Operations Planning and Control
20. Managing Workplace Services
5. FM Business and Finance Workshop:
This workshop is for facility mangers, procurement managers and finance managers engaged in
the built environment. It coversbudgeting, accounting fundamentals, cost concepts, procurement,
Outsourcing and contracts. It is a workshop designed to tackle complex financial issues in facility
Management such as cost reduction strategies, facility condition index monitoring, financial
management metrics.
6. Facility Management Strategy (FMS):
This course is for facilities, real estates and property department leaders, financial, procurement,
general services and administrative heads who oversee budgets, strategic planning, and
procurement of FM services, are concerned about cost optimization, strategic alignment with core
business, building user productivity and workplace policy implementation. This course will treat
5. various FM contracting models, value-based FM contracting processes as well as FM
organizational leadership.
1. FM Core Competencies
2. FM Department Organization
Structures
3. FM Leadership and Strategy
4. Procurement in Facilities
Management
5. Emergency Preparedness and
Business Continuity
6. The Facility Master Plan and the Real
Estate Master Plan
7. Types of Facility Management
Contracts
8. Outsourcing in Facility Management
9. Facility Management Accounting
Essentials
10. Sustainability and Environmental
Stewardship
11. Integrated Facility Management
12. Health and Safety Management
System
13. Corporate Social Responsibility
14. Stakeholder Management
15. FM Performance and Quality
Management
16. FM Benchmarking
17. Real Estate and Property
Management
18. Facility Management Trends
19. Supply Chain Management
20. Building Lifecycle Management
7. Building Commissioning & Operational Readiness Workshop:
This workshop is for construction project managers, facility managers, maintenance managers
and real estate development managers who work in teams to conceptualize, plan, design and
operate facilities in every sector.
The workshop will cover topical issues like operational readiness programs, operations and
maintenance manuals, testing and commissioning manuals and handover manuals to guarantee
sustainability and maintainability of the built environment.
6. 8. Workplace Productivity (WPP):
This course is for every professional who wants to acquire the requisite skills required to navigate
the modern work place and deliver results with peak performance. Modules in the course includes
relevant soft skills, desktop computing skills, people management and social skills.
1. Customer Service
2. Business Ethics and Etiquette
3. Basic Bookkeeping
4. Self Confidence
5. Business Writing
6. Creative Problem solving
7. Call Centre Training
8. Civility in the Workplace
9. Conflict Resolution
10. Change management
11. Employee Motivation
12. Communication Strategies
13. Emotional Intelligence
14. Microsoft Access
15. Microsoft Word
16. Microsoft Excel
17. Microsoft Outlook
18. Microsoft PowerPoint
19. Microsoft Project
20. Microsoft Publisher
9. FM Contracting and Procurement Workshop:
This workshop is for Procurement and Real Estateleaders who are responsible for servicecontract
specification, contract cost and risk management and contract monitoring. The purpose of this
one-day workshop is to review FM service contract risk management strategies, develop KPIs,
service levels and scopes of various FM services. At the end, participants will be able to develop
out-put and value-based contracting models as well as establish metrics for effective FM services
contract management.
7. 10. Energy Management and Sustainability Workshop:
This workshop is designed to develop a knowledge of documentation and information systems
associated with energy management, principles and practice of energy management and
associated practices. Also, build energy management leaders with competencies enabling them to
achieve excellence in energy efficiency for facilities management. The workshop will address
baseline energy metrics, tools for energy monitoring and effective execution of energy audit
projects. It is also assist business owners and employees understand their energy use, gather and
manage data all in view toreducing cost through greater efficiency and sustainability. This creates
awareness on the positive impact of energy savings and the business benefits they can bring.
11. Energy Preparedness and Business Continuity Plan:
This is a workshop designed to deal with specific FM leaders need to perform and proactively
manage risks associated with natural and man-made disasters through preparedness, mitigation,
response and recovery. The process of putting together a risk assessment plan, a disaster recovery
plan and a business continuity plan will be explored through an all-hands-on approach.
Participants will be required to come out of the workshop with a workable set of plans for their
organizations.