SlideShare a Scribd company logo
www.cmsteamindia.com
• Mall Management Services
• Facility Management Services
• Overseas staffing
CMS is leading Comprehensive Property Management Services provider having Pan India Presence,
Corporate Office in Delhi-NCR. We are providing one stop solutions to all vertical for Comprehensive
Management Services, which includes Real Estate Sector, Business Centre, Malls, IT Sector, Corporate,
Banks, ATM, Health Care, Hospitality, Government Sector, Cinemas and Airports.
• CMS provides Integrated Facility Management Services with an International coverage suiting to Indian
corporate working environment which cover overall Operations, Consultancy and Advisory Services. CMS
focus on non core business and examine the benefit plans for developers.
• Under the Facility Management Division we have a dedicated team of qualified operations managers
along with engineers for the operation, to upkeep and maintenance of property, backed by supervisors
and the office support staff. By coordinating its vast range of maintenance capabilities, CMS provides a
complete and seamless building systems service structure to free our customers from the timely and
costly uncertainties of service staff and departments.
• Vision: To provide quality services that exceeds the outlook of our valued customers.
• Mission: statement: To build long term relationships with our customers and provide exceptional
customer services by pursuing business through innovation and advanced technology
• Goal: Global expansion in the field of comprehensive property management services
CMS
• Comprehensive property Management Services
• Mall Management Services
• Overseas Staffing
CMS
• Operation & Maintenance
• Technical Services
• Marketing & Leasing
• Parking Management
CMS
• Security Management
• House keeping
• Horticulture
•
Operation & Maintenance
Power generation
& distribution
HVAC Systems
Fire Fighting
systems
MIS
Collection
Inventory
Management
Periodic Energy
Audit
AMC Coordination
CAM
Calculation Details
Co-ordination
Finance
Billing
Maintaining
Books of Accounts
CMS management services Vertical
Replenishment
Public Amenities
Housekeeping
Scheduled
Cleaning of Areas
Floor Polishing
& Glass Cleaning
Debris
Removal
External Area &
Façade Cleaning
Pest Control
Attending
Grievances
Helpdesk
Co-ordination
Occupant Management
Periodic
Feedback
In-Out
moment Records
DayNight
Security Watch
CCTV Monitoring
Managing Public
& Private Area
Security Services
Control Systems
Marketing And Leasing
Space
Event
Marketing
Enhancing
Footfalls
Customer
Feedback
Signage's
Celebrity’s
Endorsements
CMS management services Vertical
 We have been working with our prestigious client since long and can offer you a comprehensive cost
plus business model where in all the services will be taken care by CMS.
 Strict Adherence to applicable government statutory norms
 Having Presence in more than 20 locations PAN India
 We offer a simple solution to a complex problem.
 Single point of contact for all Integrated Facility Management Services
 Best in class processes in the industry
 Accurate Budget & MIS
 Standardize Service Levels at all locations
 Client's relationship management with Occupants
 24 X 7 Corporate Office Support
 Dedicated team of professionals with exposure in Property Management Services
 Management concentration towards service standards with cost effective operations
 Transparent business model with complete documentations
 Reliable and efficient service 7 days a week
 Operational expertise
 Reasonable costs without compromising on quality
 Expertise and Knowledge of local market
 Savings of the facility by reducing costs, minimizing risk & increases end user satisfaction
Mall
Commercial
Corporates
Education
Sector
Business Center
IT Sector
Target
Segment
Bank /ATM
Airport
Health Care
Residential
Cinemas
Govt. Sector
Pan India Presence
•To provide the best Property / Mall management and real estate services to the
owner, tenant, investor and the consumer, the company would initiate, act and
provide high value services as third party management, keeping business interest
of all components in mind.
•To offer services to a vast number of clients looking for professional help in
property / mall management and advisory services.
•Charging the profile of the realty tenant and the developer, where both partners
now need the professional financial and physical management services.
Business Drivers and Business Outlook
•Operations Cost
•Management Manpower
•Management Fee
•Administrative Cost
•Electricity
• DG
•AMC
CMS
Property/Mall Management
Services
Business Model
1. Deployment Register
2. Area Checklist
3. HK Logbook
4. Machinery Checklist
5. Grooming Checklist
6. Façade Cleaning
Checklist
7. Basement Terrace
Cleaning Checklist
8. Atrium / Staircase /
Exterior / Corridor
Cleaning Logbook
9. Toilet Cleaning
Logbook
1. Grooming Checklist
2. Deployment Register
3. Lost / Found Register
4. Inward / Outward
Register
5. Time Register
6. Parking Logbook
7. Footfall Logbook
8. Keys Register
1. Status for Updated AMC’s
2. Daily Activity Report
3. Complaint Register
4. Break Down Logbook
5. Temperature Logbook
6. Electrical Panel Checklist
7. Diesel Logbook
8. Electrical Reading Meter
Logbook
9. PPM Schedule
10. Stock Received Logbook
11. Stock Consumption
Logbook
12. Stock in Hand
13. Electrical PM Checklist
14. R & M Logbook
15. Water Meter Reading
Logbook
1. Daily sales Report
2. Monthly Business
report
3. Fixed Income Cost
Sheet
4. Annual marketing
Budget
5. Marketing Initiatives
report
6. Area wise
benchmarking
7. Inventory Checklist
8. Agreements
Documentation
9. Promotions Report
10. Events & Endorsement
Reports
11. Yearly Event Calendar.
Quality Assurance Reports (QAR)
Client Feedback Reports (CFR)
Monthly Reports (MIS)
Monthly Energy Audits
Site specific operating manuals (SOP’s)
Incident reports and action taken
Facts Recording
Key Performance Indicators (KPI’s)
Customer Satisfaction Reports (CSR’s)
CMS Site Operating Standards
CMS Property/Mall Management Report @ Site
1. Property /Mall Management monthly report containing the following:
 Consumption of consumables
– Soft Service
– Mechanical
– Electrical
– Civil
 AMC activities for the month detailing actual Vs scheduled
 Help Desk MIS
 Expense Reports
 Energy consumption – by utility, by premise
 All deviations and exceptions
 Facility Inspection
 MIS
2. Mall Management Quarterly Reports:
 Energy consumption analysis
 Suggestions, if any, for modifications, up gradation with supporting estimate
3. Mall Management Bi-annual Report containing:
 Comprehensive Analysis of each service
 Highlight Critical Issues /
 Problems with recommended solutions which should contain the technical recommendations /
 alternatives, cost, time schedules, etc.
4. Mall Management Annual Report containing:
Energy Audit / Conservation measures
Progress Report
5. MIS on Statutory payments and any other invoices processed.
Our Esteemed Client List
Pardeep Sharma:09999767288
Phone no. - +91-9971910426
Landline no. - 0120 6129812
E-mail pradeep@cmsteamindia.com
Corporate Office : 16th Floor , World Trade Tower , Tower-B ,Sector-16 Noida (U.P.) 201306
USA Office::22-MERIDEN ROAD. EDISON NEW JERSEY 08820
DUBAI office:CMS: 401, Jumeirah Bay X3, JLT Dubai, UAE
Cms company profile

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Cms company profile

  • 1. www.cmsteamindia.com • Mall Management Services • Facility Management Services • Overseas staffing
  • 2. CMS is leading Comprehensive Property Management Services provider having Pan India Presence, Corporate Office in Delhi-NCR. We are providing one stop solutions to all vertical for Comprehensive Management Services, which includes Real Estate Sector, Business Centre, Malls, IT Sector, Corporate, Banks, ATM, Health Care, Hospitality, Government Sector, Cinemas and Airports. • CMS provides Integrated Facility Management Services with an International coverage suiting to Indian corporate working environment which cover overall Operations, Consultancy and Advisory Services. CMS focus on non core business and examine the benefit plans for developers. • Under the Facility Management Division we have a dedicated team of qualified operations managers along with engineers for the operation, to upkeep and maintenance of property, backed by supervisors and the office support staff. By coordinating its vast range of maintenance capabilities, CMS provides a complete and seamless building systems service structure to free our customers from the timely and costly uncertainties of service staff and departments. • Vision: To provide quality services that exceeds the outlook of our valued customers. • Mission: statement: To build long term relationships with our customers and provide exceptional customer services by pursuing business through innovation and advanced technology • Goal: Global expansion in the field of comprehensive property management services
  • 3. CMS • Comprehensive property Management Services • Mall Management Services • Overseas Staffing CMS • Operation & Maintenance • Technical Services • Marketing & Leasing • Parking Management CMS • Security Management • House keeping • Horticulture •
  • 4.
  • 5. Operation & Maintenance Power generation & distribution HVAC Systems Fire Fighting systems MIS Collection Inventory Management Periodic Energy Audit AMC Coordination CAM Calculation Details Co-ordination Finance Billing Maintaining Books of Accounts CMS management services Vertical Replenishment Public Amenities Housekeeping Scheduled Cleaning of Areas Floor Polishing & Glass Cleaning Debris Removal External Area & Façade Cleaning Pest Control
  • 6. Attending Grievances Helpdesk Co-ordination Occupant Management Periodic Feedback In-Out moment Records DayNight Security Watch CCTV Monitoring Managing Public & Private Area Security Services Control Systems Marketing And Leasing Space Event Marketing Enhancing Footfalls Customer Feedback Signage's Celebrity’s Endorsements CMS management services Vertical
  • 7.  We have been working with our prestigious client since long and can offer you a comprehensive cost plus business model where in all the services will be taken care by CMS.  Strict Adherence to applicable government statutory norms  Having Presence in more than 20 locations PAN India  We offer a simple solution to a complex problem.  Single point of contact for all Integrated Facility Management Services  Best in class processes in the industry  Accurate Budget & MIS  Standardize Service Levels at all locations  Client's relationship management with Occupants  24 X 7 Corporate Office Support  Dedicated team of professionals with exposure in Property Management Services  Management concentration towards service standards with cost effective operations  Transparent business model with complete documentations  Reliable and efficient service 7 days a week  Operational expertise  Reasonable costs without compromising on quality  Expertise and Knowledge of local market  Savings of the facility by reducing costs, minimizing risk & increases end user satisfaction
  • 8. Mall Commercial Corporates Education Sector Business Center IT Sector Target Segment Bank /ATM Airport Health Care Residential Cinemas Govt. Sector
  • 10. •To provide the best Property / Mall management and real estate services to the owner, tenant, investor and the consumer, the company would initiate, act and provide high value services as third party management, keeping business interest of all components in mind. •To offer services to a vast number of clients looking for professional help in property / mall management and advisory services. •Charging the profile of the realty tenant and the developer, where both partners now need the professional financial and physical management services. Business Drivers and Business Outlook
  • 11. •Operations Cost •Management Manpower •Management Fee •Administrative Cost •Electricity • DG •AMC CMS Property/Mall Management Services Business Model
  • 12. 1. Deployment Register 2. Area Checklist 3. HK Logbook 4. Machinery Checklist 5. Grooming Checklist 6. Façade Cleaning Checklist 7. Basement Terrace Cleaning Checklist 8. Atrium / Staircase / Exterior / Corridor Cleaning Logbook 9. Toilet Cleaning Logbook 1. Grooming Checklist 2. Deployment Register 3. Lost / Found Register 4. Inward / Outward Register 5. Time Register 6. Parking Logbook 7. Footfall Logbook 8. Keys Register 1. Status for Updated AMC’s 2. Daily Activity Report 3. Complaint Register 4. Break Down Logbook 5. Temperature Logbook 6. Electrical Panel Checklist 7. Diesel Logbook 8. Electrical Reading Meter Logbook 9. PPM Schedule 10. Stock Received Logbook 11. Stock Consumption Logbook 12. Stock in Hand 13. Electrical PM Checklist 14. R & M Logbook 15. Water Meter Reading Logbook 1. Daily sales Report 2. Monthly Business report 3. Fixed Income Cost Sheet 4. Annual marketing Budget 5. Marketing Initiatives report 6. Area wise benchmarking 7. Inventory Checklist 8. Agreements Documentation 9. Promotions Report 10. Events & Endorsement Reports 11. Yearly Event Calendar.
  • 13. Quality Assurance Reports (QAR) Client Feedback Reports (CFR) Monthly Reports (MIS) Monthly Energy Audits Site specific operating manuals (SOP’s) Incident reports and action taken Facts Recording Key Performance Indicators (KPI’s) Customer Satisfaction Reports (CSR’s) CMS Site Operating Standards
  • 14. CMS Property/Mall Management Report @ Site 1. Property /Mall Management monthly report containing the following:  Consumption of consumables – Soft Service – Mechanical – Electrical – Civil  AMC activities for the month detailing actual Vs scheduled  Help Desk MIS  Expense Reports  Energy consumption – by utility, by premise  All deviations and exceptions  Facility Inspection  MIS 2. Mall Management Quarterly Reports:  Energy consumption analysis  Suggestions, if any, for modifications, up gradation with supporting estimate 3. Mall Management Bi-annual Report containing:  Comprehensive Analysis of each service  Highlight Critical Issues /  Problems with recommended solutions which should contain the technical recommendations /  alternatives, cost, time schedules, etc. 4. Mall Management Annual Report containing: Energy Audit / Conservation measures Progress Report 5. MIS on Statutory payments and any other invoices processed.
  • 16. Pardeep Sharma:09999767288 Phone no. - +91-9971910426 Landline no. - 0120 6129812 E-mail pradeep@cmsteamindia.com Corporate Office : 16th Floor , World Trade Tower , Tower-B ,Sector-16 Noida (U.P.) 201306 USA Office::22-MERIDEN ROAD. EDISON NEW JERSEY 08820 DUBAI office:CMS: 401, Jumeirah Bay X3, JLT Dubai, UAE