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Maximize your return on investment 
#intalent 
with LinkedIn 
Moderated by: Alyssa Merwin 
Director, SMB Relationship Management, North America 
LinkedIn
#intalent 
Jay Zaidi 
Senior Manager, Recruitment - TMX Group 
TMX Group companies provide listing venues, 
trading markets, clearing facilities, data products 
and other services to the global financial 
community. 
The challenge: 
• Agency spending rampant, processes broken, rogue 
hiring was the norm 
Building a solution: 
• Started with 1 Recruiter seat + 3 Job Slots, 
implemented best practices and built confidence one 
hiring manager at a time 
LinkedIn Products Now: 
• 5 Recruiter seats + 21 Job Slots
#intalent 
Jay Zaidi 
Senior Manager, Recruitment - TMX Group 
ROI: 
• % of agency hires down to ~9% from a peak of 30% 
since 2012. 
• Reduced time-to-fill by 15-20% since 2012. 
• Cost-per-hire reduced by ~50% since 2012. 
• LinkedIn combined with other recruitment initiatives 
saves ~$1MM/year. 
Use Data to guide all decisions. Learn the business inside and out, and build a practice, not just a function.
Arnaud Kermouche 
Manager, Global Talent Acquisition - Uni-Select 
Uni-Select is North American leader in distribution 
of replacement parts, tools, equipment, paint, 
accessories for motor vehicles. 
• Auto Parts Plus, Auto Plus, FinishMaster, Beck/Arnley 
#intalent 
LinkedIn Products: 
• 2011: 1 LinkedIn Member Premium Account 
• 2012: 1 Gold Career Page + 1 Work With Us Ad + 1 
Recruiter Seat + 3 Job Slots 
• 2014: 2 Silver Career Pages + 1 Work With Us Ad + 5 
Recruiter Seats + 11 Job Slots
#intalent 
Arnaud Kermouche 
Manager, Global Talent Acquisition - Uni-Select 
Our ROI….within 2 years! 
• +300% new followers (nearly 9,000) 
• +15% applicants MoM 
• Talent Brand Index = +30% (highest compared to our 
peers) 
• +110% monthly job viewers 
• Talent Brand Engagement = +90% 
Communicate your action plan and results, educate your business partners, optimize your processes and 
focus on candidate experience. Then your costs will turn into investment!
Angie McDonald 
Vice President of Human Resources - Realogy 
The Realogy Franchise Group, the leading 
franchisor of real estate brokerages in the world, 
including world-renowned brands such as: 
#intalent 
• Better Homes and Gardens® Real Estate 
• Century 21 Real Estate LLC® 
• Coldwell Banker® 
• Coldwell Banker Commercial® 
• ERA® 
• Sotheby’s International Realty® 
LinkedIn Products: 
• 3 Recruiter Seats + 1 Gold Career Page + 25 Job 
Slots + Recruitment Ads + Work With Us Ads
If you understand the recruiting needs of your organization you can establish an appropriate solution via LinkedIn 
that will assist in achieving success and demonstrate ROI through cost savings and quality hires. 
#intalent 
Angie McDonald 
Vice President of Human R esources - Realogy 
ROI: 
• Increase in Social Sourcing 
• Hiring increased from 0-12% in 1 year 
• Lower volume but higher quality candidates 
• Ability to convert passive candidates to hires 
• Increase in brand awareness 
• Decrease in agency spend 
• Ability to create Competitive Mapping for hiring 
managers
Ashok Tripathy 
Global Head & Vice President, Strategic Hiring – Wipro Ltd. 
Wipro Ltd. (NYSE:WIT) is a leading Information 
Technology, Consulting and Business Process 
Services Organization. 
#intalent 
• Revenues US$ 7.3bn 
• Operations in 5 continents, 55 countries and 175+ 
locations 
• Workforce of 140,000+ 
• Headquarter: Bangalore, India 
• Wipro is globally recognized for its commitment to 
sustainability. 
LinkedIn Products: 
• 135 Recruiter Licenses + 1 Gold Career Page + 340 
Job Slots + 800,000 Sponsored Jobs
#intalent 
Ashok Tripathy 
Global Head & Vice President, Strategic Hiring – Wipro Ltd. 
Measuring ROI – The S.M.A.R.T way. LinkedIn 
influence assessed for each element 
• Systems & Process: Recruiter usage Dashboard 
• Market Map: Talent Pool & Talent Flow Analytics 
• Alignment: Brand Index, Followers & Engagement 
• Responsiveness: InMail Response, Cycle time 
• Total Cost: Agency Usage data 
Wipro is India’s 2nd most inDemand employer 
• Moved 9 positions from 11th to 2nd rank in one year 
Recommendation: 
• ROI is also “Return On Ideas” to derive value for 
stakeholders – beyond cost 
• Define-Measure-Publish “Value Analytics” 
What cannot be measured, cannot be managed.
Maximize your return on investment 
#intalent 
with LinkedIn 
Alyssa Merwin 
Director, SMB Relationship 
Management, 
North America 
LinkedIn 
Angie McDonald 
Vice President of Human 
Resources 
Realogy 
Ashok Tripathy 
Global Head & Vice 
President, Strategic Hiring 
Wipro Ltd. 
Arnaud Kermouche 
Manager, Global Talent 
Acquisition 
Uni-Select 
Jay Zaidi 
Senior Manager, 
Recruitment 
TMX Group
#intalent 
Key Takeaways 
1. It’s important to know what you’re trying to 
solve for – if you can’t measure it, you can’t 
manage it. 
2. If your team isn’t used to passive candidate 
recruiting, it may take some time. You’ll likely 
need to change the way you measure their 
success. 
3. ROI at LinkedIn is more than just the hard ROI 
($$ saved), it’s about the soft ROI as well: 
turning your talent acquisition partners into true 
business partners.
Maximize your Return on Investment with LinkedIn | Talent Connect San Francisco 2014

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Maximize your Return on Investment with LinkedIn | Talent Connect San Francisco 2014

  • 1. Maximize your return on investment #intalent with LinkedIn Moderated by: Alyssa Merwin Director, SMB Relationship Management, North America LinkedIn
  • 2. #intalent Jay Zaidi Senior Manager, Recruitment - TMX Group TMX Group companies provide listing venues, trading markets, clearing facilities, data products and other services to the global financial community. The challenge: • Agency spending rampant, processes broken, rogue hiring was the norm Building a solution: • Started with 1 Recruiter seat + 3 Job Slots, implemented best practices and built confidence one hiring manager at a time LinkedIn Products Now: • 5 Recruiter seats + 21 Job Slots
  • 3. #intalent Jay Zaidi Senior Manager, Recruitment - TMX Group ROI: • % of agency hires down to ~9% from a peak of 30% since 2012. • Reduced time-to-fill by 15-20% since 2012. • Cost-per-hire reduced by ~50% since 2012. • LinkedIn combined with other recruitment initiatives saves ~$1MM/year. Use Data to guide all decisions. Learn the business inside and out, and build a practice, not just a function.
  • 4. Arnaud Kermouche Manager, Global Talent Acquisition - Uni-Select Uni-Select is North American leader in distribution of replacement parts, tools, equipment, paint, accessories for motor vehicles. • Auto Parts Plus, Auto Plus, FinishMaster, Beck/Arnley #intalent LinkedIn Products: • 2011: 1 LinkedIn Member Premium Account • 2012: 1 Gold Career Page + 1 Work With Us Ad + 1 Recruiter Seat + 3 Job Slots • 2014: 2 Silver Career Pages + 1 Work With Us Ad + 5 Recruiter Seats + 11 Job Slots
  • 5. #intalent Arnaud Kermouche Manager, Global Talent Acquisition - Uni-Select Our ROI….within 2 years! • +300% new followers (nearly 9,000) • +15% applicants MoM • Talent Brand Index = +30% (highest compared to our peers) • +110% monthly job viewers • Talent Brand Engagement = +90% Communicate your action plan and results, educate your business partners, optimize your processes and focus on candidate experience. Then your costs will turn into investment!
  • 6. Angie McDonald Vice President of Human Resources - Realogy The Realogy Franchise Group, the leading franchisor of real estate brokerages in the world, including world-renowned brands such as: #intalent • Better Homes and Gardens® Real Estate • Century 21 Real Estate LLC® • Coldwell Banker® • Coldwell Banker Commercial® • ERA® • Sotheby’s International Realty® LinkedIn Products: • 3 Recruiter Seats + 1 Gold Career Page + 25 Job Slots + Recruitment Ads + Work With Us Ads
  • 7. If you understand the recruiting needs of your organization you can establish an appropriate solution via LinkedIn that will assist in achieving success and demonstrate ROI through cost savings and quality hires. #intalent Angie McDonald Vice President of Human R esources - Realogy ROI: • Increase in Social Sourcing • Hiring increased from 0-12% in 1 year • Lower volume but higher quality candidates • Ability to convert passive candidates to hires • Increase in brand awareness • Decrease in agency spend • Ability to create Competitive Mapping for hiring managers
  • 8. Ashok Tripathy Global Head & Vice President, Strategic Hiring – Wipro Ltd. Wipro Ltd. (NYSE:WIT) is a leading Information Technology, Consulting and Business Process Services Organization. #intalent • Revenues US$ 7.3bn • Operations in 5 continents, 55 countries and 175+ locations • Workforce of 140,000+ • Headquarter: Bangalore, India • Wipro is globally recognized for its commitment to sustainability. LinkedIn Products: • 135 Recruiter Licenses + 1 Gold Career Page + 340 Job Slots + 800,000 Sponsored Jobs
  • 9. #intalent Ashok Tripathy Global Head & Vice President, Strategic Hiring – Wipro Ltd. Measuring ROI – The S.M.A.R.T way. LinkedIn influence assessed for each element • Systems & Process: Recruiter usage Dashboard • Market Map: Talent Pool & Talent Flow Analytics • Alignment: Brand Index, Followers & Engagement • Responsiveness: InMail Response, Cycle time • Total Cost: Agency Usage data Wipro is India’s 2nd most inDemand employer • Moved 9 positions from 11th to 2nd rank in one year Recommendation: • ROI is also “Return On Ideas” to derive value for stakeholders – beyond cost • Define-Measure-Publish “Value Analytics” What cannot be measured, cannot be managed.
  • 10. Maximize your return on investment #intalent with LinkedIn Alyssa Merwin Director, SMB Relationship Management, North America LinkedIn Angie McDonald Vice President of Human Resources Realogy Ashok Tripathy Global Head & Vice President, Strategic Hiring Wipro Ltd. Arnaud Kermouche Manager, Global Talent Acquisition Uni-Select Jay Zaidi Senior Manager, Recruitment TMX Group
  • 11. #intalent Key Takeaways 1. It’s important to know what you’re trying to solve for – if you can’t measure it, you can’t manage it. 2. If your team isn’t used to passive candidate recruiting, it may take some time. You’ll likely need to change the way you measure their success. 3. ROI at LinkedIn is more than just the hard ROI ($$ saved), it’s about the soft ROI as well: turning your talent acquisition partners into true business partners.