Darren Richardson is seeking a new challenging opportunity that utilizes his 20 years of experience in retail management. He has over 10 years of experience as a retail manager, overseeing teams of up to 30 staff members. His skills include time management, customer service, adaptability, motivation, attention to detail, and confident communication. His career history includes roles such as store supervisor, floor manager, assistant manager, and joint owner of a video game store. He is highly diligent and reliable with a proven track record of success in retail.

1. DARREN RICHARDSON
Mobile Number: 07443572273
E-mail Address: rich712138@live.co.uk
A highly diligent and reliable individual with over 10 years experience within Retail Management.
Demonstrates the ability to work well both as part of a team and on own initiative taking on new
challenges as they arise. Extremely keenand conscientious this reliable individual has worked within
the retail sector for over 20 years and is seeking a new challenging opportunity where their skills and
experience could be utilised.
KEY SKILLS
 Time management skills to ensure deadlines are achieved
 Customer service skills to ensure customer satisfaction is continually achieved
 The ability to adapt to new environments and work under high pressure ensuring all policies
and procedures are upheld in the workplace
 Motivational skills to encourage team members to achieve targets and objectives
 Attention to detail and organisational skills to carry out work to the highest standard
 Confident communication and presentation skills to maintain professionalism
CAREER HISTORY
CASH GENERATOR
2013 – 2014 Sales – Buying
Key Responsibilities
 Merchandising stock within the store to present products effectively to customers
 Promoting sales of products and buying
 Advising and assisting customers when in the store
NISA
September 2010 – March 2011 Store Supervisor
Key Responsibilities
 Overseeing a team of eight members of staff , responding to staff and customer queries or
concerns
 Stock control including ordering and replenishing stock
 Carrying out temperature checks of products
 Merchandising products effectively for promotional offers
 Replenishing the store ATM
B & M RETAIL
February 2008 – January 2010 Floor Manager/Assistant Manager
Key Responsibilities
 Overseeing a team of over 30 members of staff
 Recruiting and training new members of staff
 Stock control, rotation and replenishment
 Key holder, opening and locking up, ensuring the safety of the premises overnight
 Setting and achieving sales targets
BODY CARE
May 2003 – January 2008 Assistant Manager
Key Responsibilities
 Handling cash transactions and banking takings

2.  Key holder, opening and locking up, ensuring the safety of the premises overnight
 Compiling staff rota to cover for holiday or other staff absences
GAME ON
October 2000 – January 2003 Joint Owner
Key Responsibilities
 Advising customers on the compatibility and availability of items including computer and
video games and equipment
 Merchandising and promoting products
 Overseeing the security and safety of the premises
 Handling cash transactions and banking takings
 Liaising with stock suppliers, stock taking for the ordering and replenishment of stock
 Maintaining the presentation and cleanliness of the store
GAME STATION
November 1996 – September 2000 Manager
Key Responsibilities
 Merchandising stock to effectively promote new products and special offers
 Stock control and replenishment
 Recruitment of staff and ensuring staff cover by organising the staff rota
 Handling cash transactions and banking takings
 Key holder carrying out security checks to ensure the safety of the premises
VIDEO WORLD
October 1992 – November 1996 Sales Assistant/Assistant Manager
Key Responsibilities
 Handling cash transactions and cash reconciliation
 Merchandising stock effectively within the store and display areas to promote products
 Recruitment of staff
 Key holder, entrusted to open and lock up, ensuring the safety of the premises overnight
EDUCATION AND TRAINING
27/06/2016
09/05/2016 -
06/06/2016
2012 – 2013
ONE DAY COURSE
Level 2 Customer service course
PLACEMENT AT POUNDLAND WALSALL
Refresher on sales floor
Stock control and merchandising
Working within a team
LEARN DIRECT
Level 1 and 2 Word Processing
Level 1 and 2 Electronic Communications
Level 1 and 2 Presentation
CANNOCK CHASE TECHNICAL COLLEGE
1998 – 1999 Certificate in Management NVQ Level 2
CANNOCK CHASE HIGH SCHOOL
1985 – 1990 GCSE passes including English, Mathematics and Science
LEISURE INTERESTS
 Family time  Socialising  Computers
 Going to the cinema  Keeping Fit