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© 2014 Tangoe, Inc.
Connected Enterprise
Vision Deck
Powering the Connected Enterprise
Changes Happening With IT management
• IT Concerns
– Compliance
– Risk
– Harmony
– IT Strategy
– Security
• Business Concerns
– Grow revenue
– Gain competitive advantage
– Service customers
– Increase productivity
– Innovate
2
Powering the Connected Enterprise
Shadow IT
ˈSHadō / IT
noun: shadow IT
1. A term often used to describe IT systems and IT
solutions built and used inside organizations without
explicit IT organizational approval.
2. Also used to describe solutions specified and deployed
by departments other than the IT department.
Examples include: applications and software licenses
procured within departments; unapproved devices
brought into the organization by employees; external
cloud storage solutions used for company documents,
files and content.
72% of IT
professionals said that
they "did not know
the scope of shadow
IT at their
companies…”
Organizations use
613 cloud apps on
average compared to
23 apps that IT
expected
3
Infiltration of Shadow IT
Powering the Connected Enterprise
Matrix Vision – Holistic Solution to IT management
• Single platform, total IT
• Any Asset, any Expense, any
Usage
• Manage asset lifecycle
• Identify optimization
opportunities
• Better data = better decisions
4
Powering the Connected Enterprise
Matrix Vision – Holistic Solution to IT management
• Total visibility into all IT
expenses
• Any Asset, any Expense,
any Usage
• Validate compliance,
manage exceptions
• Promote accountability via
chargeback and allocation
5
Powering the Connected Enterprise
MyMatrix – Next Generation User Portal
• Intuitive End User Self
Service Portal
• Request, manage and
control assets
• Increased employee
satisfaction
• Accountability for expense
• Fewer helpdesk incidents
6
Appendix
Powering the Connected Enterprise
Technology Spending by Departments
• 42% of IT spending is funded outside of the IT budget
• 33% of the IT budget is spent on cloud services
8
Powering the Connected Enterprise
Matrix Vision – Vendor Scorecard
• Identify best vendor
supporting your business
based on your
requirements
• Visualize vendor
performance with flexible
parameters
• Support RFP and sourcing
decisions
9
Powering the Connected Enterprise
Matrix Vision – Seamless Workflow
• Built in workflow to manage
lifecycle of all transaction
events: orders and assets;
invoices, disputes and
payments
• Provide team performance
oversight with system level
escalations
• Reassign items between the
team
10

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Matrix Vision Deck

  • 1. © 2014 Tangoe, Inc. Connected Enterprise Vision Deck
  • 2. Powering the Connected Enterprise Changes Happening With IT management • IT Concerns – Compliance – Risk – Harmony – IT Strategy – Security • Business Concerns – Grow revenue – Gain competitive advantage – Service customers – Increase productivity – Innovate 2
  • 3. Powering the Connected Enterprise Shadow IT ˈSHadō / IT noun: shadow IT 1. A term often used to describe IT systems and IT solutions built and used inside organizations without explicit IT organizational approval. 2. Also used to describe solutions specified and deployed by departments other than the IT department. Examples include: applications and software licenses procured within departments; unapproved devices brought into the organization by employees; external cloud storage solutions used for company documents, files and content. 72% of IT professionals said that they "did not know the scope of shadow IT at their companies…” Organizations use 613 cloud apps on average compared to 23 apps that IT expected 3 Infiltration of Shadow IT
  • 4. Powering the Connected Enterprise Matrix Vision – Holistic Solution to IT management • Single platform, total IT • Any Asset, any Expense, any Usage • Manage asset lifecycle • Identify optimization opportunities • Better data = better decisions 4
  • 5. Powering the Connected Enterprise Matrix Vision – Holistic Solution to IT management • Total visibility into all IT expenses • Any Asset, any Expense, any Usage • Validate compliance, manage exceptions • Promote accountability via chargeback and allocation 5
  • 6. Powering the Connected Enterprise MyMatrix – Next Generation User Portal • Intuitive End User Self Service Portal • Request, manage and control assets • Increased employee satisfaction • Accountability for expense • Fewer helpdesk incidents 6
  • 8. Powering the Connected Enterprise Technology Spending by Departments • 42% of IT spending is funded outside of the IT budget • 33% of the IT budget is spent on cloud services 8
  • 9. Powering the Connected Enterprise Matrix Vision – Vendor Scorecard • Identify best vendor supporting your business based on your requirements • Visualize vendor performance with flexible parameters • Support RFP and sourcing decisions 9
  • 10. Powering the Connected Enterprise Matrix Vision – Seamless Workflow • Built in workflow to manage lifecycle of all transaction events: orders and assets; invoices, disputes and payments • Provide team performance oversight with system level escalations • Reassign items between the team 10