This document provides a summary of Debra A. Schooley's employment history and qualifications. She is currently employed as a Bibliographer/Library Collections for Follett School Solutions and as a Concierge for The Springs Rehabilitation Center. Previously, she held underwriting and ratemaking roles at Kemper Insurance from 1986 to 2002. Her skills include proficiency with Microsoft Office, databases, and communication. She has a Certificate of Secretarial Studies from Robert Morris College.

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Debra A. Schooley
1817 Sandpiper Ave
Lowell, AR 72745
Cell 815-451-2708
Work 815-759-1700 ext. 3309 (7:00 a.m. – 3:30 p.m. M-F)
robertschooley@comcast.net
EMPLOYMENT HISTORY
Follett School Solutions, 340 Ridgeview Drive, McHenry, IL 60050
Bibliographer/Library Collections 7-1-02-Present, Beth Webster, Mgr.,
815-759-1700, ext. 3309 (Full Time, currently employed)
Evaluate, research and fill requests from account managers and school districts in order
to fill their library for elementary, middle and high school curriculums through company
Mainframe and Internet. Design, create and produce documentation to customer or in
house. Schedule meeting(s) to update department personnel on new process or
procedures. Provide information and assistance to personnel or customers via in person,
email or telephone. Contact account managers and/or customers to resolve missing
information from their requests to meet their requested due date. Provide various
functions including typing, filing, answering phones, preparing reports and maintain files.
Ability to prioritize and complete duties within designated time line. Keep supplies at
adequate levels for department personnel.
The Springs Rehabilitation Center, (Part Time) 2000 Brighton Lane,
Crystal Lake, IL 60014
Concierge 9-2013 to Present, Linda Butts, Mgr.
(Part-time position, currently employed)
Greet, receive and direct visitors to resident rooms, and to appropriate offices. Maintain
current files with accurate information on residents. Assist departments with creation of
forms, typing, filing, correspondence, reports. Provide documentation of admissions,
discharges, room changes, outing and appointments. Maintain work orders. Attended in-
service training programs as scheduled (e.g., OSHA, HIPAA, Abuse Prevention, etc.)
Maintain confidentiality of all resident care information including protected health
information.
Kemper Insurance, One Kemper Drive, Long Grove, IL,
(Full Time) Underwriting Tech II - 10-‘00 - 6-28-’02, Joan Wooley, Mgr.,
Company disbanded
Review and determine acceptability of incoming requests for renewals, non-renewals,
endorsements, cancellations based on outlined criteria and authority. Rate and issue
assigned Commercial Lines policies, conform to state filing regulations; application of
scheduled credits and debits and selected use of filed deviations. Compute, proof, and
assemble data for preparation of quotations and endorsements. Create, revise procedure
manuals and other materials. Set up and enter billing information. Use appropriate
systems for new business, renewals, endorsements and cancellations. Maintain, update
specified rating, coding systems, and procedural manuals. Contact bureaus for
necessary information.

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Kemper Insurance, One Kemper Drive, Long Grove, IL
(Full Time) Ratemaking Tech Assistant II - 1986 – 2000, B. Ann Hall, Mgr.
Prepare, create and file rule/form filings, submit to state insurance departments for
approval. Create, revise, update mandated state transmittal forms for state filings on
Lotus 1-2-3 spreadsheets for analysts’ use. Prepare information for market conducts.
Comply with local, state, federal and company regulations and/or procedures; Consult
with government officials, civic bodies; Specify applicable endorsements; Quote rates,
and company underwriting policies; Analyze, proof data, records or contracts; Prepare
and track purchase orders; Design, prepare, proof page layout. Compile, organize and
maintain filing and processing system. Design, create and update procedure manual for
department.
Howard Simon and Associates, Northbrook, IL
Secretary - 1985-1986; Howard Simon III, Mgr.
Preparation of pension plans on WordStar. Transcription by Dictaphone of meetings and
agendas. Filing of pension plan records. Revise, add new pension plans on WordStar.
SKILLS: DisplayWrite 34, Microsoft Suite, Lotus Notes, Adobe Acrobat Reader/Writer,
AmiPro, Word Perfect, Optical Scanner, Fax machines, Copier machines, 9 key
calculator, typing 60+ wpm, critical thinking, team player, telephone etiquette,
professionalism
EDUCATION: Robert Morris College 9-1980 to 6-1981, Certificate of Secretarial
Studies. Maine Township South Graduate 6-1980, General diploma
Further studies for enhancement purposes: College of Lake County, fall 2000; Intro to
Criminal Justice. College of McHenry County, summer 2003; Medical Terminology, fall
2003; Contemporary Health Issues
REFERENCES:
Jeanette Levine (Co-Worker)
3216 W Lorient Drive
McHenry, IL 60050
815-344-8308
Gail Resek (Personal)
4405 Shamrock Ln
McHenry, IL 60050
815-236-1428
Beth Webster (Manager)
815-236-6014