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Presentation Details: R2i State of Mobile: Tips and
Trends to Building a Solid Mobile Process

Presenter: Wayne Chen, VP of Mobile, R2integrated

Presented To: IFIC Science Communication Summit
Exercise
Mobile 1983-2007




     Dyna Tac 800x   iPhone (Original)



                                   Confidential 2/13/13
Smartphones and Tablets




                          Confidential 2/13/13
Mobile Topics

1.    Mobile Hype
2.    What is an App?
3.    Mobile Figures 2011
4.    OS Trends 2011
5.    15 things to Know and Do in Mobile
6.    Best Mobile Process
7.    Mobile Analytics
8.    Alternatives to an App
9.    Best Mobile Practices




                                           Confidential 2/13/13
Mobile Hype

 16,000,000,000+ downloads


•    Apple accounts for 71% of all app
     downloads
•    Apple has 365,000+ apps
•    Android has over 265,000+ apps
•    Blackberry has 25,000+ apps
•    Windows has 12,000+ apps




                                         Confidential 2/13/13
2008-2011 U.S. Top 8 Mobile OS Trend




Year	
       iOS	
      Blackberry	
     Android	
     Samsung	
     SymbianOS	
     Playsta9on	
     webOS	
         Other	
  
2008	
     56.04%	
        0.00%	
        0.00%	
       16.68%	
       0.00%	
          8.23%	
       0.00%	
        10.76%	
  
2009	
     57.90%	
       16.40%	
        6.16%	
        5.99%	
       1.27%	
          2.20%	
       7.40%	
         5.19%	
  
2010	
     38.31%	
       31.45%	
       18.71%	
        4.50%	
       2.19%	
          1.22%	
       1.09%	
         1.39%	
  
2011	
     36.47%	
       23.98%	
       29.89%	
        2.82%	
       1.69%	
          2.69%	
       5.40%	
         1.31%	
  

                                                                                                            Confidential 2/13/13
Mobile Figures 2011
•  100+ million iPhones
   worldwide-6/07
•  75 million iPod Touches
   worldwide-6/09
•  20 million iPads
   worldwide-4/10                •  Average Smartphone user spends
•  650,000+ mobile apps             667 minutes a month using apps
•  100+ million Android phones   •  iPhone/Android owners own an
                                    average of 15 apps
                                 •  9 out of 10 consumers are aware of
                                    the iPad
                                 •  82 Tablets expected to come to
                                    market in 2011
                                 •  Android: 31%
                                 •  Apple: 27%
                                 •  RIM: 25%
Mobile
                     Google   BlackBerry   Apple iPhone   Palm WebOS   Symbian OS   Windows Mobile



1.    Mobile Friendly Website (Every Site): Site renders ‘as is’
2.    Mobile Optimized Website (Optional $): m. ‘dot’ site, I/A and Mobile
      Content
3.    Branded Mobile App ($): Info based, Syndicated Feeds, Media Services
4.    Custom Native App ($$$): Unique functionality
Mobile Friendly Website
•    Platforms
•    Technology
•    Design
•    Content




                                  Stuytown
                  Mobile Engagement Rating: 1.5 out of 5 stars

                                                                 Confidential 2/13/13
Mobile Optimized Website
     •  Platforms                                            •  Design
     •  Technology                                           •  Content




     RechargeYourYard                                              RoseNYC
                  Mobile Engagement Rating: 2.5-4 out of 5 stars

                                                                             Confidential 2/13/13
What is an App?

Definition
A computer software designed to help the user to perform singular or multiple related specific
tasks on a mobile device.

 •    Books                     •    Navigation              •    Healthcare & Fitness
 •    Business                  •    News                    •    Lifestyle
 •    Education                 •    Photography             •    Medical
 •    Entertainment             •    Productivity            •    Music
 •    Finance                   •    Reference               •    Travel
 •    Games                     •    Social Networking       •    Utilities
                                •    Sports                  •    Weather




                                                                                       Confidential 2/13/13
15 things to Know and Do in Mobile

1.  Do you have time?
2.  Mobile development is Different
3.  Initial App Research
4.  Ideal Minimum Investment Cost
5.  Mobile Hype vs. Business Goals
6.  Measuring App success
7.  Demographic Targeting
8.  Marketing Strategy and Budget
9.  Supporting the app
10.  Dedicated Project Manager
11.  Available Data
12.  Interview Vendors
13.  Fixed Price vs. Time & Material
14.  Consider Alternative
15.  Calculated Risk & Analysis




                                       Confidential 2/13/13
Branded Mobile App
      •  Platforms                                         •  Design
      •  Technology                                        •  Content




     1st Mariner Bank                                           SourceFire
                   Mobile Engagement Rating: 4 out of 5 stars


                                                                             Confidential 2/13/13
Custom Mobile App
•    Platforms
•    Technology
•    Design
•    Content
•    Consumer & Enterprise
                                                     In Touch Ministries              Serve




              Forbes                                                   Meguiar’s
                       Mobile Engagement Rating: 4 -5 out of 5 stars


                                                                                   Confidential 2/13/13
R2i’s Mobile Process


                   Data       Storyboard


        Platform                           Acceptance



    Audience                                       Features




 Business                 Mobile                    Analytics and
Requirement                                          Reporting
                           SRS
Mobile App: Modern Requirement

To App or Not to App




                                 Confidential 2/13/13
App: The Ideas

Ideas to Paper


•    Document it
•    Investment Check
•    Expert Consultation
•    Initial Risk
•    Complete Buy-in




                           Confidential 2/13/13
App: The Business

Strategy, Strategy and Strategy


•    ROI
•    Educational Factor
•    New Users
•    New Sales
•    Marketing Strategy
•    App Productivity
•    User Satisfaction




                                  Confidential 2/13/13
App: The Audience

Who’s Who


•    Stakeholders
•    Advertisers
•    Competition
•    Target Users




                    Confidential 2/13/13
App: The Features

Worth its Weight in Gold


•    Push Notification
•    Analytics & Report
•    Advertising
•    Commerce
•    Social Media
•    Location-based
•    Real-Time
•    And etc




                           Confidential 2/13/13
App: The Platform

The Phone(s) Matter


•    iOS
•    Android
•    RIM
•    Windows Phone 7
•    And etc




                       Confidential 2/13/13
App: The Storyboard

User Experience is King


•    Wireframes
•    Pixel Perfection
•    Style Guide
•    Interface Guideline
•    Navigation




                           Confidential 2/13/13
App: The Data

Content Driven


•    Content Source
•    Feed Access
•    Formatting
•    Mining Data
•    DB Integration




                      Confidential 2/13/13
App: The Acceptance

Evolving with your Audience


•  Key Performance Indicators
•  Success Factors
•  Acceptance Criteria




                                Confidential 2/13/13
R2i’s Mobile Development

                            Iterative Design


                                                     Iterative
       Project Support
                                                   Development


                              Mobile
                               App
    Mobile Analytics                                 Agile Marketing



               Deployment                      QA & Testing
App: Evolution

Evolving with your Audience



•    Versioning
•    Digital Marketing
•    Analytics
•    Feature Upgrade
•    Marketing Strategy




                              Confidential 2/13/13
App: Mindset

New Media Attitude



•    Timeliness
•    High priority
•    Strong support
•    Analytics
•    Desktop thinking
•    Outsourcing
•    Team work




                        Confidential 2/13/13
Food for Thought
•  Consumer Apps
    •  Education & News
    •  Entertainment/Games
    •  Social Sharing
    •  Location Based Services
                                     FoodSpotting         RedLaser
    •  Brand Loyalty
    •  Diet & Fitness
    •  Augmented Reality
    •  Near Field Communication        •  Enterprise Apps
                                           •  Supply Management
                                           •  Sales/ Training/Operations
                                           •  Executive Widget
                                           •  Green Initiative
                                           •  Real-Time Communication
     Calorie Counter    Epicurious         •  Commercial Marketing
                                           •  Mobile Clouds

                                                           Confidential 2/13/13
Q&A
Visit R2i Mobile




               bit.ly/r2iStateofMobile
                                         Confidential 2/13/13
Works Cited
1.   "Apple Dominates Apps, But Google Gaining - Appedia." Appedia - News and Insight on Mobile Apps and Software. Appedia.com, 11 Mar. 2011. Web. 24 May 2011.
     <http://www.appedia.com/news/2264.html>.
2.  Etherington, Darrell. "Infographic: The Selling Power of the IPad." Weblog post. GIGAOM. GIGAOM.COM. Web. 04 Feb. 2011. <http://gigaom.com/apple/infographic-
     the-selling-power-of-the-ipad/>.
3.  Jade, Charles. "IPod Touch Now Outselling IPhone: Apple News, Tips and Reviews «." GigaOM · Tech News, Analysis and Trends. GigaOM. Web. 23 May 2011.
     <http://gigaom.com/apple/ipod-touch-now-outselling-iphone/>.
4.  Malik, Om. "The Economics of Attention: Why There Are No Second Chances on the Internet : Tech News and Analysis «." GigaOM · Tech News, Analysis and
     Trends. GigaOM, 29 Mar. 2011. Web. 23 May 2011. <http://gigaom.com/2011/03/29/the-economics-of-attention-why-there-are-no-second-chances-on-the-internet/>.
5.  Mindlin, Alex. "Using Phones, but Not to Talk or Surf." New Yorker Times. New York Times, 6 Mar. 2011. Web. 23 May 2011. <http://www.nytimes.com/2011/03/07/
     business/media/07drill.html>.
6.  Munchbach, Andrew. "Forrester Research: Over 82 Million Tablet Users in U.S. by 2015." BGR. BGR, 4 Jan. 2011. Web. 23 May 2011. <http://www.bgr.com/
     2011/01/04/forrester-research-over-82-million-tablet-users-in-u-s-by-2015/>.
7.  Ogasawara, Todd. "Apple All-Time Mobile Sales: 100+ Million IPhones. Nearly 20 Million IPads - SocialTimes.com." SocialTimes.com - Your Social Media Source.
     Social Times.com, 21 Apr. 2011. Web. 23 May 2011. <http://socialtimes.com/apple-all-time-mobile-sales-100-million-iphones-nearly-20-million-ipads_b58881>.
8.  Parr, Ben. "100 Million Android Devices Now Activated [STATS] - Yahoo! News." The Top News Headlines on Current Events from Yahoo! News. Yahoo News, 10
     May 2011. Web. 23 May 2011. <http://news.yahoo.com/s/mashable/20110510/tc_mashable/100_million_android_devices_now_activated_stats_1>.
9.  Ricadela, Aaron. "Apple IPad’s ‘Buzz Saw’ Success Cuts PC Sales at HP, Dell - Bloomberg." Bloomberg - Business & Financial News, Breaking News Headlines.
     Bloomberg, 18 May 2011. Web. 23 May 2011. <http://www.bloomberg.com/news/2011-05-18/apple-ipad-s-buzz-saw-success-cuts-into-pc-sales-at-hp-dell.html>.
10.  Savov, Vlad. "Google Reaches 100 Millionth Android Activation, 400,000 Android Devices Activated Daily." Engadget. Engadget.com, 10 May 2011. Web. 23 May
     2011. <http://www.engadget.com/2011/05/10/google-reaches-100-millionth-android-activation-400-000-android/>.
11.  StatCounter Global Stats - Browser, OS, Search Engine including Mobile Market Share. GS StatCounter. Web. 23 May 2011. <http://gs.statcounter.com/>.
12.  Tech-Buzz.net. Tech-Buzz.net. TechBuzz - Tech Tips, Mobile Apps, Web Apps and Other Know Hows. TechBuzz. Web. 23 May 2011. <http://tech-buzz.net/wp-
     content/plugins/wordpress-toolbar/toolbar.php?wptbto=http://blog.shoutem.com/2011/04/21/infographic-the-state-of-mobile-app-world/>.
13.  Warren, Christina. "Apple Sells 100 Million IPhone Units." Social Media News and Web Tips – Mashable – The Social Media Guide. Mashable, 2 Mar. 2011.
     Web. 23 May 2011. <http://mashable.com/2011/03/02/100-million-iphones/>.
14.  WebTrends. WebTrends. Measuring Adoption, Realizing Returns in Mobile. WebTrends. Web. 04 Mar. 2011. <http://www.webtrends.com/Products/Analytics/~/media/
     Brochures/Brochure-Mobile-Analytics.pdf>.
15.  Zeman, Eric. "IPad Owns 82% Of U.S. Tablet Market -- InformationWeek." InformationWeek | Business Technology News, Reviews and Blogs. InformationWeek, 6
     May 2011. Web. 23 May 2011. <http://www.informationweek.com/news/personal-tech/tablets/229402946>.

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R2i State of Mobile: Tips and Trends

  • 1. Presentation Details: R2i State of Mobile: Tips and Trends to Building a Solid Mobile Process Presenter: Wayne Chen, VP of Mobile, R2integrated Presented To: IFIC Science Communication Summit
  • 3. Mobile 1983-2007 Dyna Tac 800x iPhone (Original) Confidential 2/13/13
  • 4. Smartphones and Tablets Confidential 2/13/13
  • 5. Mobile Topics 1.  Mobile Hype 2.  What is an App? 3.  Mobile Figures 2011 4.  OS Trends 2011 5.  15 things to Know and Do in Mobile 6.  Best Mobile Process 7.  Mobile Analytics 8.  Alternatives to an App 9.  Best Mobile Practices Confidential 2/13/13
  • 6. Mobile Hype 16,000,000,000+ downloads •  Apple accounts for 71% of all app downloads •  Apple has 365,000+ apps •  Android has over 265,000+ apps •  Blackberry has 25,000+ apps •  Windows has 12,000+ apps Confidential 2/13/13
  • 7. 2008-2011 U.S. Top 8 Mobile OS Trend Year   iOS   Blackberry   Android   Samsung   SymbianOS   Playsta9on   webOS   Other   2008   56.04%   0.00%   0.00%   16.68%   0.00%   8.23%   0.00%   10.76%   2009   57.90%   16.40%   6.16%   5.99%   1.27%   2.20%   7.40%   5.19%   2010   38.31%   31.45%   18.71%   4.50%   2.19%   1.22%   1.09%   1.39%   2011   36.47%   23.98%   29.89%   2.82%   1.69%   2.69%   5.40%   1.31%   Confidential 2/13/13
  • 8. Mobile Figures 2011 •  100+ million iPhones worldwide-6/07 •  75 million iPod Touches worldwide-6/09 •  20 million iPads worldwide-4/10 •  Average Smartphone user spends •  650,000+ mobile apps 667 minutes a month using apps •  100+ million Android phones •  iPhone/Android owners own an average of 15 apps •  9 out of 10 consumers are aware of the iPad •  82 Tablets expected to come to market in 2011 •  Android: 31% •  Apple: 27% •  RIM: 25%
  • 9. Mobile Google BlackBerry Apple iPhone Palm WebOS Symbian OS Windows Mobile 1.  Mobile Friendly Website (Every Site): Site renders ‘as is’ 2.  Mobile Optimized Website (Optional $): m. ‘dot’ site, I/A and Mobile Content 3.  Branded Mobile App ($): Info based, Syndicated Feeds, Media Services 4.  Custom Native App ($$$): Unique functionality
  • 10. Mobile Friendly Website •  Platforms •  Technology •  Design •  Content Stuytown Mobile Engagement Rating: 1.5 out of 5 stars Confidential 2/13/13
  • 11. Mobile Optimized Website •  Platforms •  Design •  Technology •  Content RechargeYourYard RoseNYC Mobile Engagement Rating: 2.5-4 out of 5 stars Confidential 2/13/13
  • 12. What is an App? Definition A computer software designed to help the user to perform singular or multiple related specific tasks on a mobile device. •  Books •  Navigation •  Healthcare & Fitness •  Business •  News •  Lifestyle •  Education •  Photography •  Medical •  Entertainment •  Productivity •  Music •  Finance •  Reference •  Travel •  Games •  Social Networking •  Utilities •  Sports •  Weather Confidential 2/13/13
  • 13. 15 things to Know and Do in Mobile 1.  Do you have time? 2.  Mobile development is Different 3.  Initial App Research 4.  Ideal Minimum Investment Cost 5.  Mobile Hype vs. Business Goals 6.  Measuring App success 7.  Demographic Targeting 8.  Marketing Strategy and Budget 9.  Supporting the app 10.  Dedicated Project Manager 11.  Available Data 12.  Interview Vendors 13.  Fixed Price vs. Time & Material 14.  Consider Alternative 15.  Calculated Risk & Analysis Confidential 2/13/13
  • 14. Branded Mobile App •  Platforms •  Design •  Technology •  Content 1st Mariner Bank SourceFire Mobile Engagement Rating: 4 out of 5 stars Confidential 2/13/13
  • 15. Custom Mobile App •  Platforms •  Technology •  Design •  Content •  Consumer & Enterprise In Touch Ministries Serve Forbes Meguiar’s Mobile Engagement Rating: 4 -5 out of 5 stars Confidential 2/13/13
  • 16. R2i’s Mobile Process Data Storyboard Platform Acceptance Audience Features Business Mobile Analytics and Requirement Reporting SRS
  • 17. Mobile App: Modern Requirement To App or Not to App Confidential 2/13/13
  • 18. App: The Ideas Ideas to Paper •  Document it •  Investment Check •  Expert Consultation •  Initial Risk •  Complete Buy-in Confidential 2/13/13
  • 19. App: The Business Strategy, Strategy and Strategy •  ROI •  Educational Factor •  New Users •  New Sales •  Marketing Strategy •  App Productivity •  User Satisfaction Confidential 2/13/13
  • 20. App: The Audience Who’s Who •  Stakeholders •  Advertisers •  Competition •  Target Users Confidential 2/13/13
  • 21. App: The Features Worth its Weight in Gold •  Push Notification •  Analytics & Report •  Advertising •  Commerce •  Social Media •  Location-based •  Real-Time •  And etc Confidential 2/13/13
  • 22. App: The Platform The Phone(s) Matter •  iOS •  Android •  RIM •  Windows Phone 7 •  And etc Confidential 2/13/13
  • 23. App: The Storyboard User Experience is King •  Wireframes •  Pixel Perfection •  Style Guide •  Interface Guideline •  Navigation Confidential 2/13/13
  • 24. App: The Data Content Driven •  Content Source •  Feed Access •  Formatting •  Mining Data •  DB Integration Confidential 2/13/13
  • 25. App: The Acceptance Evolving with your Audience •  Key Performance Indicators •  Success Factors •  Acceptance Criteria Confidential 2/13/13
  • 26. R2i’s Mobile Development Iterative Design Iterative Project Support Development Mobile App Mobile Analytics Agile Marketing Deployment QA & Testing
  • 27. App: Evolution Evolving with your Audience •  Versioning •  Digital Marketing •  Analytics •  Feature Upgrade •  Marketing Strategy Confidential 2/13/13
  • 28. App: Mindset New Media Attitude •  Timeliness •  High priority •  Strong support •  Analytics •  Desktop thinking •  Outsourcing •  Team work Confidential 2/13/13
  • 29. Food for Thought •  Consumer Apps •  Education & News •  Entertainment/Games •  Social Sharing •  Location Based Services FoodSpotting RedLaser •  Brand Loyalty •  Diet & Fitness •  Augmented Reality •  Near Field Communication •  Enterprise Apps •  Supply Management •  Sales/ Training/Operations •  Executive Widget •  Green Initiative •  Real-Time Communication Calorie Counter Epicurious •  Commercial Marketing •  Mobile Clouds Confidential 2/13/13
  • 30. Q&A
  • 31. Visit R2i Mobile bit.ly/r2iStateofMobile Confidential 2/13/13
  • 32. Works Cited 1.  "Apple Dominates Apps, But Google Gaining - Appedia." Appedia - News and Insight on Mobile Apps and Software. Appedia.com, 11 Mar. 2011. Web. 24 May 2011. <http://www.appedia.com/news/2264.html>. 2.  Etherington, Darrell. "Infographic: The Selling Power of the IPad." Weblog post. GIGAOM. GIGAOM.COM. Web. 04 Feb. 2011. <http://gigaom.com/apple/infographic- the-selling-power-of-the-ipad/>. 3.  Jade, Charles. "IPod Touch Now Outselling IPhone: Apple News, Tips and Reviews «." GigaOM · Tech News, Analysis and Trends. GigaOM. Web. 23 May 2011. <http://gigaom.com/apple/ipod-touch-now-outselling-iphone/>. 4.  Malik, Om. "The Economics of Attention: Why There Are No Second Chances on the Internet : Tech News and Analysis «." GigaOM · Tech News, Analysis and Trends. GigaOM, 29 Mar. 2011. Web. 23 May 2011. <http://gigaom.com/2011/03/29/the-economics-of-attention-why-there-are-no-second-chances-on-the-internet/>. 5.  Mindlin, Alex. "Using Phones, but Not to Talk or Surf." New Yorker Times. New York Times, 6 Mar. 2011. Web. 23 May 2011. <http://www.nytimes.com/2011/03/07/ business/media/07drill.html>. 6.  Munchbach, Andrew. "Forrester Research: Over 82 Million Tablet Users in U.S. by 2015." BGR. BGR, 4 Jan. 2011. Web. 23 May 2011. <http://www.bgr.com/ 2011/01/04/forrester-research-over-82-million-tablet-users-in-u-s-by-2015/>. 7.  Ogasawara, Todd. "Apple All-Time Mobile Sales: 100+ Million IPhones. Nearly 20 Million IPads - SocialTimes.com." SocialTimes.com - Your Social Media Source. Social Times.com, 21 Apr. 2011. Web. 23 May 2011. <http://socialtimes.com/apple-all-time-mobile-sales-100-million-iphones-nearly-20-million-ipads_b58881>. 8.  Parr, Ben. "100 Million Android Devices Now Activated [STATS] - Yahoo! News." The Top News Headlines on Current Events from Yahoo! News. Yahoo News, 10 May 2011. Web. 23 May 2011. <http://news.yahoo.com/s/mashable/20110510/tc_mashable/100_million_android_devices_now_activated_stats_1>. 9.  Ricadela, Aaron. "Apple IPad’s ‘Buzz Saw’ Success Cuts PC Sales at HP, Dell - Bloomberg." Bloomberg - Business & Financial News, Breaking News Headlines. Bloomberg, 18 May 2011. Web. 23 May 2011. <http://www.bloomberg.com/news/2011-05-18/apple-ipad-s-buzz-saw-success-cuts-into-pc-sales-at-hp-dell.html>. 10.  Savov, Vlad. "Google Reaches 100 Millionth Android Activation, 400,000 Android Devices Activated Daily." Engadget. Engadget.com, 10 May 2011. Web. 23 May 2011. <http://www.engadget.com/2011/05/10/google-reaches-100-millionth-android-activation-400-000-android/>. 11.  StatCounter Global Stats - Browser, OS, Search Engine including Mobile Market Share. GS StatCounter. Web. 23 May 2011. <http://gs.statcounter.com/>. 12.  Tech-Buzz.net. Tech-Buzz.net. TechBuzz - Tech Tips, Mobile Apps, Web Apps and Other Know Hows. TechBuzz. Web. 23 May 2011. <http://tech-buzz.net/wp- content/plugins/wordpress-toolbar/toolbar.php?wptbto=http://blog.shoutem.com/2011/04/21/infographic-the-state-of-mobile-app-world/>. 13.  Warren, Christina. "Apple Sells 100 Million IPhone Units." Social Media News and Web Tips – Mashable – The Social Media Guide. Mashable, 2 Mar. 2011. Web. 23 May 2011. <http://mashable.com/2011/03/02/100-million-iphones/>. 14.  WebTrends. WebTrends. Measuring Adoption, Realizing Returns in Mobile. WebTrends. Web. 04 Mar. 2011. <http://www.webtrends.com/Products/Analytics/~/media/ Brochures/Brochure-Mobile-Analytics.pdf>. 15.  Zeman, Eric. "IPad Owns 82% Of U.S. Tablet Market -- InformationWeek." InformationWeek | Business Technology News, Reviews and Blogs. InformationWeek, 6 May 2011. Web. 23 May 2011. <http://www.informationweek.com/news/personal-tech/tablets/229402946>.