This document provides a summary of Mark Mays' professional experience and technical skills. It outlines over 20 years of experience in applications engineering, technical support, and sales roles for companies in the renewable energy, power distribution, and test instrumentation industries. Mays has expertise in system design, troubleshooting, and technical training. He has a track record of successfully growing business and developing new solutions for customers.

1. Mark Mays
900 5th
Ave S. Ste. 301 Edmonds, WA 98020
425-232-1649 mark@mays108.org
SYSTEM DESIGN, APPLICATIONS ENGINEER, FIELD SERVICE
Deep technical skills acquired in over 20 years of hands-on troubleshooting, installation and applications support
on a broad range of technology, coupled with exceptional relationship and technical selling skills, has led to
documented success in not only solving customer problems, but also growing new and existing business
beyond expectations.
Technical Skills
 Expert Troubleshooter of PC Hardware,
Embedded Control Systems, Factory
Automation and Power Distribution
 System design, configuration and
troubleshooting of Renewable Energy
Systems
 Expert User of Test Instruments (H/W and
S/W Emulators, Logic Analyzers, O-scopes,
Power Quality Analyzers, Signal
Generators, Process Calibrators, Network
Analyzers, Clinical Lab Instruments)
 Technical Course Development
 Applications Engineering for startup,
commissioning and troubleshooting of
power distribution systems, factory
automation and process control systems.
 Intermediate Programming skills in TL/1 (C-
like language), QuickBasic, UNIX, uP
Assembler and HTML
 Web Site Development and Internet Search
Engine Optimization
Business Skills
 New Business Development
 Account Management
 Customer Relationship Development
 Dynamic Public Speaker and Presenter
 Sales Forecasting and Business Planning
 Market Research
 Product Planning and Development
 Strategic Planning and Partnerships
 Product and Project Management
 Sales and Project Proposals
 Financial Modeling
 Media Publications and Placement
 Contract Review and Negotiations
 Small Business Taxes and Accounting
 Advanced skills with Word, Excel,
PowerPoint, Outlook, Photoshop,
FrontPage, Visio, QuickBooks and
SalesForce
PROFESSIONAL EXPERIENCE
OUTBACK POWER – ARLINGTON, WA 2011 - PRESENT
Senior Applications Engineer for Renewable Energy Product Manufacturer
System design, configuration, sizing and troubleshooting of power conversion products for renewable energy
systems. Develop and deliver training programs for solar system installers. Train technical support staff for
OutBack sales channel partners. Write application notes and white papers for publication on OutBack’s website,
trade publications as well as delivery via webinars and industry conference programs. Develop designs for
OutBack training and lab facilities, new products and custom integrated solutions.
 Developed the initial design for a Backup Power System (BPS) used for backup power on solar array
tracking systems used on utility scale solar sites. Also took over sales role with departure of the sales
rep responsible for the account. My successful proposal meeting both technical and financial
requirements resulted over $2M in sales for 63 systems. Developed factory test procedures,
commissioning plan and led commissioning effort at first of two solar generation sites.
 Developed a simple, cost-effective way to retrofit OutBack battery based backup inverters to grid tied
PV inverters using a method called AC Coupling. Inovative use of a remote operated circuit breaker and
some inexpensive relays and relay logic produced an end to end UL 1741 solution without any external
devices or time consuming and expensive regulatory testing. Solution has been very well received in the
market place with the application note I wrote being reprinted in both Engineering Design News and

2. Mark Mays Page 2 mark@mays108.rg
Solar Power World publications. Delivered the AC Coupling webinar through several OutBack
distributors as well as OutBack’s own network with very positive feedback and excitement about the
solution.
 Developed the design for OutBack’s Arlington training center and technology lab with much praise from
OutBack senior management. Generated elevation and single line drawings for permitting and
contractor installation. Also developed a similar design for OutBack’s Phoenix training center and was
recognized for success under some diverse circumstances.
 Made numerous single line diagrams for photovoltaic (PV) system designers needing design help, some
of which are published on OutBack’s website. Have devoted significant time to system designers
reviewing and consulting with their designs, system sizing and configuration recommendations including
system setup.
 Quite often get the most difficult problems to troubleshoot both from OutBack Technical Support as well
as other applications engineers. Troubleshooting power distribution systems has been a speciality of
mine since my days at Fluke doing power quality surveys and power quality seminars with N. American
utilities.
 Consistently receive positive feedback from senior management and both OutBack and industry peers.
FORE ENERGY – EDMONDS, WA 2003 - 2010
Manufacturer’s Representative
Obtained independent sales agreements from foreign renewable energy equipment companies. Cold called
C-level managers and won acceptance for multi-million dollar renewable energy systems. Networked within the
energy industry for partnerships that filled in the missing pieces for energy project developers. Developed
financial models for determining ROI of renewable energy projects for biodiesel production and power grid
arbitrage opportunities using ultra high capacity storage (flow) batteries. Developed technical presentations to
process engineers to gain acceptance on manufacturer’s technology.
 Secured preference for FORE Energy products against less expensive American competitors.
 Developed partnerships with investors, raw material suppliers, commodities brokers, and production off-
take purchasers that allowed FORE Energy clients to advance their energy projects to the final stage of
equity financing.
FLUKE CORP – EVERETT, WA 1984-2003
Territory Sales Manager
Analyzed $6.5M territory for best opportunities, wrote business plans for top ten distributors, created and
implemented marketing and promotional programs, negotiated sales agreements, added/removed distributors
as necessary, trained and motivated distribution sales force, made joint sales calls, produced and delivered end-
user seminars, handled all aspects of tradeshow selection, setup, promotions including presentation of technical
papers.
 Demonstrated measurement capabilities on customer equipment, including the troubleshooting of their
electrical installations, power distribution and control systems.
 Provided training and support for Fluke Networks CAT V/VI cable testers and Network Analyzers.
 Presented technical papers at regional tradeshows on topics including; Power Quality, Troubleshooting
Adjustable Speed Drives, Measurement Safety on High Energy Equipment, and HART/Process Control.
 Relationship management skills allowed full implementation of sales promotions and marketing
programs with sales channel partners.
 Increased year-over-year sales of high-end product lines 25% through the creation and delivery of
Power Quality and Motor Drives Troubleshooting technical courses with state CEU accreditation that led
to sell-out workshops of engineers and electricians.
 Grew top national distributors in double digit growth consistently from year to year and left this position
as 2
nd
in regional sales performance to quota while my vacant territory continued accelerating in
performance to number one in the country for 6 months after leaving Fluke.

3. Mark Mays Page 3 mark@mays108.rg
Senior Product Specialist/Product Manager/Product Planner
Wrote marketing plans, forecasted sales and planned budgets for marketing programs. Was involved in all
aspects of over a dozen new product introductions. Developed new marketing materials and programs
including: sales and customer training, brochures, data sheets, print ads, direct mailers, point-of-purchase
displays, articles, application notes and videos. Provided pre/post sales and applications support. Conducted
market research with end-users and defined new product specifications.
 Half of two man team that grew logic analyzer product from $0 to $8m in less than two years and
received the coveted “Field to Factory” award from the sales organization for outstanding marketing
programs and expert technical support.
 Co-authored the product specifications and user interface design for the Fluke 43B power quality
analyzer that grossed over $30M in its life cycle and is still selling well over ten years later.
 Part of three man marketing team that planned and implemented marketing programs that included
applications videos, applications notes and articles, and end user training which grew the Electrical
Products business unit more than any other, for four years straight.
 Received highest recognition from the NJATC for training their IBEW apprenticeship trainers at their
annual national training seminar in the areas of mulitmeter use and safety, power quality
troubleshooting, measurements on motors and motor drives, and other difficult electrical measurements.
 Delivered training programs with local utilities including Snohomish PUD in their Power Quality
Seminars and Puget Sound Energy’s annual Northwest Meter School for regional utilities on the topics
of Mulitmeter Measurement and Safety and Power Quality Troubleshooting.
 Developed Fluke’s first e-brochure and virtual meter (now a web standard) at a fraction of estimated
budget using innovative implementation of Windows Help file as delivery system for customer fulfillment
and field product training. Won much praise and awards (available on request) as one of Fluke’s best
sales tools.
 Published numerous application notes and trade journal articles on some of the most difficult
measurements involving; microprocessor emulators and functional testers, logic analyzers, digital
storage oscilloscopes, power quality analyzers, process calibrators and mulitmeters.
Other Professional
 Current President of Wind Song Condominium Association (ten years)
 Co-Founder and former Vice President of the non-profit Sustainable Edmonds
 Co-Founder and former Vice President of Edmonds Community Solar Co-Operative
 Co-Founder and former President, current CFO of the non-profit Center for Evolutionary Learning
Education
MBA, San Francisco Institute of Architecture, Berkeley, CA (in process)
Solar Home Design (CE), Shoreline CC, Shoreline, WA
Marketing Management Certificate, UC Berkeley, Berkeley, CA
Electronics Certificate (identical to electrical engineering program), Washington Technical Institute, Seattle, WA
College courses in the liberal arts, advanced mathematics, marketing, business law and management.