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Crafting the Brand
       Positioning:
    A Visual Model
       (Chapter 10)
         Raymund C. Piñon
Marketing Management V57
   VCoach Bong De Ungria
Marketing Task #4
BUILDING STRONG BRANDS

Crafting the Brand Positioning
Objectives
At the end of this presentation, the participants should be able to

  1.   Understand how firms can choose and
       communicate an effective positioning in the market

  3.   See how brands are differentiated

  5.   Appreciate how different marketing strategies are
       appropriate at each stage of the product life cycle

  7.   Understand the implications of market evolution for
       marketing strategies
Outline
   Developing and Communicating a
    Positioning Strategy
       Competitive Frame of Reference
       Points-of-Difference and Points-of-Parity

   Differentiation Strategies
   Product Life-Cycle Strategies
The 4th Task of Marketing is…
Developing and Communicating
    a Positioning Strategy
All marketing strategy is built on STP
   Segmentation – discover different
    needs and groups in the marketplace



   Targeting – identify groups it can
    satisfy in a superior way



   Positioning – positions its offering
    so that the target market recognizes
    the firm’s distinctive offering & image
What is Positioning?
Act of designing an offer and image to occupy
a distinctive place in the minds of the target market
Positioning results in
   The creation of a




   A persuasive REASON WHY the target
    market should buy the product
Positioning
Examples of Customer-Focused Value Propositions

   Langhap Sarap
       Food offered by Jollibee caters to Filipino taste
   Pera padala
       Makakarating ang padala mo
   We have it all for you
       Convenient shopping experience in SM’s one-stop
        shop because it provides all you need under one roof
   World’s safest pain reliever
       Biogesic is safe even for pregnant women
Positioning
Starts with…

   A Competitive Frame of Reference

               And then looks at

   Points-of-Difference and Points-of-Parity
Positioning
 So Start with a Competitive Frame of Reference by


1st Identifying the Product’s Category Membership

      Define Customer Target Market

                   and

       Define Nature of Competition
         Products and services competing
          for same target segment
         Substitute products and services
Positioning
Then Looking at Points-of Differences

POD – attributes or benefits that consumers…
       Strongly associate with a brand

       Positively evaluate

       Believe are unique to the brand or
        could not be found to the same
        extent in other brands
         Energizer – longest lasting battery
         Louis Vuitton – most stylish handbag
Fun place for family to be together             Prompt friendly service
     and for children to play




                                      McDo


Clean pleasant modern facilities            Food kids love and are affordable




     Ned Roberto (Marketing Guru)      Manny Paquiao (Pambansang Kamao)
Positioning
and also at Points-of-Parity

POP – attribute or benefit
  associations not unique to
  the brand but may in fact be
  shared with other brands

2 Types of POPs are:
   Category POPs
                                 =
   Competitive POPs
Positioning
Category POPs are:


       Associations essential to a legitimate
        and credible offering within a category


       Necessary, but not sufficient,
        condition for brand choice

         Soap must be able to clean

         A doctor must have medical training
          and license to practice
Positioning
Competitive POPs are


    Associations designed to
     negate a competitor’s POD


 




 
     Brand “breaks even” on areas
     where competitors are trying
     to create an advantage


     Consumers must believe
     brand is “good enough” on
     an attribute or benefit
                                    x
Positioning
To Establish Category Membership

   Marketers must inform consumers
    of a brand’s category membership
       Announcing category benefits
         Cherifer – tangkad sagad
         Enervon C - protektodo

       Comparing to exemplars
         The Rolls Royce of the banking industry
         Elvis Presley of the Philippines

       Relying on the product descriptor
         Ford Freestyle “Space Wagon”
         Ateneo Graduate School of Business
Positioning
In Choosing POPs and PODs, we need to consider
For PODs
   Desirability
       Relevant and Important
       Distinctive and superior
       Believable, credible, compelling

   Deliverability of promise
       Feasibility
           Design and offer support desired associations
       Communicability
           Compelling reason to believe
           Understandable rationale why brand can deliver desired benefits
           Verifiable evidence or proof points
       Sustainability
           Preemptive
           Defensible
           Difficult to attack
Positioning
In Choosing POPs, consider

     Need for category membership
     Create competitive POPs
      to negate competitors’ PODs
Positioning
Marketers must choose which level of a
Brand’s POD to highlight



               Functional      Psycho-
                 Benefits        Social     Instrumental
 Attributes                   Emotional           and
                 (What a
 - Promil                      Benefits        Terminal
              brand does)
 contains                    (Self-Image        Values
               - Promotes
  taurine                   Social Image)   - My children
                  Brain
              development       - I’m a      will love me
                              good Mom
  This?
                This?                        Or this?
                               This?
Positioning
The outcome of the process of creating a value
proposition is a Positioning Statement

To                        Children who are undernourished due
(Target group and need)   to poor appetite

Our                       Appebon
(Brand)
Is                        Is a complete vitamin-mineral
(Concept)                 formulation with an appetite stimulant

That                      Provides needed nourishment and
(what the POD is or does) stimulates children’s appetite because
                          it contains 5 mg of buclizine HCl
Differentiation
To avoid the commodity trap, we consider
   Competitive advantage
       A company’s ability to perform in one or more ways that
        competitors cannot or will not match
   Leverageable advantage
       Advantage a company can use as springboard to new
        advantages
   Customer advantage
       Competitive advantage that is seen by customer as an
        advantage to themselves
Differentiation
To derive fresh insights to differentiate our
brand we can use tools such as
   The Consumption Chain
       Examining customers’ entire experience

        with a product or service to uncover
        opportunities to position offerings
        in ways no one thought possible


   McMillan & McGath Questionnaire
       To derive consumer-based
        points of differentiation
Differentiation
Some Dimensions we can use to differentiate are
   Product design
     Swatch – colorful, fashionable watches
     Subway – healthy alternative to fast foods

   Personnel Differentiation
     Better-trained employees

   Channel Differentiation
     More effective and efficient design of
      distribution channels’ coverage, expertise
      and performance
   Image Differentiation
     Craft powerful, compelling images
     Marlboro Man
Product Life Cycle
Describes an analogy of the stages of life of a product
that is similar to natural biological stages of living things
     Birth
         Slow sales growth
         Heavy expenditure
         Non-existent profits
     Growth
         Rapid market acceptance
         Substantial profit improvement
     Maturity
         Slowdown in sales growth
         Acceptance by most potential buyers
         Stabilized or decreased profits
         Increased competition
     Decline
         Sales decline
         Profits erode
Product Life Cycle Marketing Strategies
Recall that Marketing Strategy is about STP
So examine your brand’s STP at different stages in the PLC
                                   SWOT
                                                             SWO
                   OT                                              T
              SW
SWOT




       A company’s POSITIONING and DIFFERENTIATION strategy
       must change as products, markets and competitors change
       over the PRODUCT LIFE CYCLE
Product Life Cycle
Introduction Stage Marketing Strategies




SWOT




    Key Issues:
    • Pioneer 1st to market with new product vs. late entrant with better product
    • Heavy investments in product, technology, market, channel development
    • Market entry strategy with high risks and uncertainty
Product Life Cycle
Growth Stage Marketing Strategies

                   O   T
                SW




  • New entrants come in with new product features and expanded distribution
  • Customer base expands from innovators to early adopters
  • Sales increase, prices remain or fall, promo expense and profits increase
  • Company improves product quality, adds new features and improves styling
  • Adds new models and flankers, enters new segments,
  • Increases distribution coverage and enters new channels
  • Shifts from product awareness advertising to product preference advertising
  • Lowers prices to attract next layer of price-sensitive buyers
Product Life Cycle
Maturity Stage Marketing Strategies
                                              SWOT




 •Sales growth rate slows, flattens then declines
 • No new distribution channels, market is saturated, future growth organic
 • Customer starts switching to other products
 • New competitive forces – emerge of new categories or blue oceans
 • Sales decline cause overcapacity and leads to fierce competition for market shares
 • Price wars, increased promo spending, increased R&D spend
 • Exit of weaker competitors and dominance of a few large competitors: quality leader,
   cost leader, service leader and a few nichers
Product Life Cycle
Maturity Stage Marketing Strategies
                                           SWOT




 Ways to change the course of a brand during maturity stage
 • Market modification - expand market:
        Volume = Expand # of brand users x increase usage rate per user
 • Product modification: Improve quality, features, style
 • Market program modification: pricing, distribution, advertising, trade and consumer
                                promotions, personal selling, services
Product Life Cycle
Decline Stage Marketing Strategies

                                                                            SW O
                                                                                   T




 • Sales decline due to technological advances, changes consumer preferences, increased
   domestic and foreign competition
 • Industry overcapacity, price cuts, profit erosion
 • Companies exit the market, reduce products offered, withdraw smaller segments and
   weaker trade channels
 • Cut promotional budget and lower prices further
 • Sustain product? Modify marketing strategy? Drop product?
 • Harvest – maintain sales, cut costs.
 • Divest – Sell or liquidate?
Market Evolution
Markets also go through life cycle stages
   Latent market
     Diffused preference
         Single-niche strategy
         Multiple-niche strategy
         Mass-market strategy
   Emergence stage
   Growth stage
   Maturity stage
     Market fragmentation
     Market consolidation

   Decline stage
Market Evolution
Review Brand’s STP at each stage of the Market’s Evolution
                                   SWOT
                                                          SWO
                                                                T
                   OT
              SW
 SWOT




  Firms must visualize a market’s evolutionary path as it is affected
  by new needs, technology, competitors, channels and other
  developments. A company’s POSITIONING and DIFFERENTIATION
  strategy must change to keep pace with market developments
In Summary
We discussed…

1.   How firms choose and communicate an
     effective positioning in the market
3.   How brands are differentiated
5.   How different marketing strategies are
     appropriate at each stage of the product life
     cycle
7.   Implications of market evolution for
     marketing strategies
4th Task of Marketing?
  S                                                         Product Life Cycle

 T


                     P – Positioning
                    Building Strong Brands!!!



 Crafting the Value Proposition                              Market Evolution
                                                     Positioning changes w/ changing PLC and ME
                          Competition
Market
                    +
                                                Differentiation
                                                                                 Positioning
                                            Avoid the commodity trap             Statement:
      POP                                                                            To
                        POD
         =          +                                             HOW???            Our
                                                                                      Is
                                                                                    That
 Points of Parity    Points of Difference

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Markman visual model chap 10 crafting the brand positioning

  • 1. Crafting the Brand Positioning: A Visual Model (Chapter 10) Raymund C. Piñon Marketing Management V57 VCoach Bong De Ungria
  • 2. Marketing Task #4 BUILDING STRONG BRANDS Crafting the Brand Positioning
  • 3. Objectives At the end of this presentation, the participants should be able to 1. Understand how firms can choose and communicate an effective positioning in the market 3. See how brands are differentiated 5. Appreciate how different marketing strategies are appropriate at each stage of the product life cycle 7. Understand the implications of market evolution for marketing strategies
  • 4. Outline  Developing and Communicating a Positioning Strategy  Competitive Frame of Reference  Points-of-Difference and Points-of-Parity  Differentiation Strategies  Product Life-Cycle Strategies
  • 5. The 4th Task of Marketing is…
  • 6. Developing and Communicating a Positioning Strategy All marketing strategy is built on STP  Segmentation – discover different needs and groups in the marketplace  Targeting – identify groups it can satisfy in a superior way  Positioning – positions its offering so that the target market recognizes the firm’s distinctive offering & image
  • 7. What is Positioning? Act of designing an offer and image to occupy a distinctive place in the minds of the target market
  • 8. Positioning results in  The creation of a  A persuasive REASON WHY the target market should buy the product
  • 9. Positioning Examples of Customer-Focused Value Propositions  Langhap Sarap  Food offered by Jollibee caters to Filipino taste  Pera padala  Makakarating ang padala mo  We have it all for you  Convenient shopping experience in SM’s one-stop shop because it provides all you need under one roof  World’s safest pain reliever  Biogesic is safe even for pregnant women
  • 10. Positioning Starts with…  A Competitive Frame of Reference And then looks at  Points-of-Difference and Points-of-Parity
  • 11. Positioning So Start with a Competitive Frame of Reference by 1st Identifying the Product’s Category Membership  Define Customer Target Market and  Define Nature of Competition  Products and services competing for same target segment  Substitute products and services
  • 12. Positioning Then Looking at Points-of Differences POD – attributes or benefits that consumers…  Strongly associate with a brand  Positively evaluate  Believe are unique to the brand or could not be found to the same extent in other brands  Energizer – longest lasting battery  Louis Vuitton – most stylish handbag
  • 13. Fun place for family to be together Prompt friendly service and for children to play McDo Clean pleasant modern facilities Food kids love and are affordable Ned Roberto (Marketing Guru) Manny Paquiao (Pambansang Kamao)
  • 14. Positioning and also at Points-of-Parity POP – attribute or benefit associations not unique to the brand but may in fact be shared with other brands 2 Types of POPs are:  Category POPs =  Competitive POPs
  • 15. Positioning Category POPs are:  Associations essential to a legitimate and credible offering within a category  Necessary, but not sufficient, condition for brand choice  Soap must be able to clean  A doctor must have medical training and license to practice
  • 16. Positioning Competitive POPs are  Associations designed to negate a competitor’s POD   Brand “breaks even” on areas where competitors are trying to create an advantage Consumers must believe brand is “good enough” on an attribute or benefit x
  • 17. Positioning To Establish Category Membership  Marketers must inform consumers of a brand’s category membership  Announcing category benefits  Cherifer – tangkad sagad  Enervon C - protektodo  Comparing to exemplars  The Rolls Royce of the banking industry  Elvis Presley of the Philippines  Relying on the product descriptor  Ford Freestyle “Space Wagon”  Ateneo Graduate School of Business
  • 18. Positioning In Choosing POPs and PODs, we need to consider For PODs  Desirability  Relevant and Important  Distinctive and superior  Believable, credible, compelling  Deliverability of promise  Feasibility  Design and offer support desired associations  Communicability  Compelling reason to believe  Understandable rationale why brand can deliver desired benefits  Verifiable evidence or proof points  Sustainability  Preemptive  Defensible  Difficult to attack
  • 19. Positioning In Choosing POPs, consider  Need for category membership  Create competitive POPs to negate competitors’ PODs
  • 20. Positioning Marketers must choose which level of a Brand’s POD to highlight Functional Psycho- Benefits Social Instrumental Attributes Emotional and (What a - Promil Benefits Terminal brand does) contains (Self-Image Values - Promotes taurine Social Image) - My children Brain development - I’m a will love me good Mom This? This? Or this? This?
  • 21. Positioning The outcome of the process of creating a value proposition is a Positioning Statement To Children who are undernourished due (Target group and need) to poor appetite Our Appebon (Brand) Is Is a complete vitamin-mineral (Concept) formulation with an appetite stimulant That Provides needed nourishment and (what the POD is or does) stimulates children’s appetite because it contains 5 mg of buclizine HCl
  • 22. Differentiation To avoid the commodity trap, we consider  Competitive advantage  A company’s ability to perform in one or more ways that competitors cannot or will not match  Leverageable advantage  Advantage a company can use as springboard to new advantages  Customer advantage  Competitive advantage that is seen by customer as an advantage to themselves
  • 23. Differentiation To derive fresh insights to differentiate our brand we can use tools such as  The Consumption Chain  Examining customers’ entire experience with a product or service to uncover opportunities to position offerings in ways no one thought possible  McMillan & McGath Questionnaire  To derive consumer-based points of differentiation
  • 24. Differentiation Some Dimensions we can use to differentiate are  Product design  Swatch – colorful, fashionable watches  Subway – healthy alternative to fast foods  Personnel Differentiation  Better-trained employees  Channel Differentiation  More effective and efficient design of distribution channels’ coverage, expertise and performance  Image Differentiation  Craft powerful, compelling images  Marlboro Man
  • 25. Product Life Cycle Describes an analogy of the stages of life of a product that is similar to natural biological stages of living things  Birth  Slow sales growth  Heavy expenditure  Non-existent profits  Growth  Rapid market acceptance  Substantial profit improvement  Maturity  Slowdown in sales growth  Acceptance by most potential buyers  Stabilized or decreased profits  Increased competition  Decline  Sales decline  Profits erode
  • 26. Product Life Cycle Marketing Strategies Recall that Marketing Strategy is about STP So examine your brand’s STP at different stages in the PLC SWOT SWO OT T SW SWOT A company’s POSITIONING and DIFFERENTIATION strategy must change as products, markets and competitors change over the PRODUCT LIFE CYCLE
  • 27. Product Life Cycle Introduction Stage Marketing Strategies SWOT Key Issues: • Pioneer 1st to market with new product vs. late entrant with better product • Heavy investments in product, technology, market, channel development • Market entry strategy with high risks and uncertainty
  • 28. Product Life Cycle Growth Stage Marketing Strategies O T SW • New entrants come in with new product features and expanded distribution • Customer base expands from innovators to early adopters • Sales increase, prices remain or fall, promo expense and profits increase • Company improves product quality, adds new features and improves styling • Adds new models and flankers, enters new segments, • Increases distribution coverage and enters new channels • Shifts from product awareness advertising to product preference advertising • Lowers prices to attract next layer of price-sensitive buyers
  • 29. Product Life Cycle Maturity Stage Marketing Strategies SWOT •Sales growth rate slows, flattens then declines • No new distribution channels, market is saturated, future growth organic • Customer starts switching to other products • New competitive forces – emerge of new categories or blue oceans • Sales decline cause overcapacity and leads to fierce competition for market shares • Price wars, increased promo spending, increased R&D spend • Exit of weaker competitors and dominance of a few large competitors: quality leader, cost leader, service leader and a few nichers
  • 30. Product Life Cycle Maturity Stage Marketing Strategies SWOT Ways to change the course of a brand during maturity stage • Market modification - expand market: Volume = Expand # of brand users x increase usage rate per user • Product modification: Improve quality, features, style • Market program modification: pricing, distribution, advertising, trade and consumer promotions, personal selling, services
  • 31. Product Life Cycle Decline Stage Marketing Strategies SW O T • Sales decline due to technological advances, changes consumer preferences, increased domestic and foreign competition • Industry overcapacity, price cuts, profit erosion • Companies exit the market, reduce products offered, withdraw smaller segments and weaker trade channels • Cut promotional budget and lower prices further • Sustain product? Modify marketing strategy? Drop product? • Harvest – maintain sales, cut costs. • Divest – Sell or liquidate?
  • 32. Market Evolution Markets also go through life cycle stages  Latent market  Diffused preference  Single-niche strategy  Multiple-niche strategy  Mass-market strategy  Emergence stage  Growth stage  Maturity stage  Market fragmentation  Market consolidation  Decline stage
  • 33. Market Evolution Review Brand’s STP at each stage of the Market’s Evolution SWOT SWO T OT SW SWOT Firms must visualize a market’s evolutionary path as it is affected by new needs, technology, competitors, channels and other developments. A company’s POSITIONING and DIFFERENTIATION strategy must change to keep pace with market developments
  • 34. In Summary We discussed… 1. How firms choose and communicate an effective positioning in the market 3. How brands are differentiated 5. How different marketing strategies are appropriate at each stage of the product life cycle 7. Implications of market evolution for marketing strategies
  • 35. 4th Task of Marketing? S Product Life Cycle T P – Positioning Building Strong Brands!!! Crafting the Value Proposition Market Evolution Positioning changes w/ changing PLC and ME Competition Market + Differentiation Positioning Avoid the commodity trap Statement: POP To POD = + HOW??? Our Is That Points of Parity Points of Difference