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Marketing Risk Advisory Services
Riskpro India
New Delhi, Mumbai, Bangalore
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Who is Riskpro… Why us?
ABOUT US
 Riskpro is an organisation of member firms
around India devoted to client service
excellence. Member firms offer wide range
of services in the field of risk management.
 Currently it has offices in three major cities
Mumbai, Delhi and Bangalore and alliances
in other cities.
 Managed by experienced professionals with
experiences spanning various industries.
MISSION
 Provide integrated risk management
consulting services to mid-large sized
corporate /financial institutions in India
 Be the preferred service provider for
complete Governance, Risk and Compliance
(GRC) solutions.
VALUE PROPOSITION
 You get quality advisory, normally delivered
by large consulting firms, at fee levels
charged by independent & small firms
 High quality deliverables
 Multi-skilled & multi-disciplined organisation.
 Timely completion of any task
 Affordable alternative to large firms
DIFFERENTIATORS
 Risk Management is our main focus
 Over 200 years of cumulative experience
 Hybrid Delivery model
 Ability to take on large and complex projects
due to delivery capabilities
 We Hold hands, not shake hands.
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RiskPro Highlights
Large talent pool of risk experts, consultants and
associate partners in India with deep domain skills for
domestic and global clients
11 service locations across Indian region with key
offices in New Delhi, Mumbai and Bangalore
Deep expertise in consulting with over 200 years
of cumulative consulting experience
Operating Groups: Risk-Advisory, Consulting,
Training & HCMS
Service Lines : Credit, Operational, Fraud Risks,
ERM, Regulatory Compliance, Outsourcing
Management, Corporate governance
We are fastest growing risk consulting company
and have realistic plans to capture coming
opportunities while competing with Big - 4’s for
superior, unmatched, low cost services to our
clients
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Riskpro’s India Geographic Presence
New Delhi
Mumbai
Bangalore
Ahmedabad
Pune
Agra
Salem
Kolkata
Hyderabad
Chennai
Jaipur
• Major Metros covered
• Tier II cities increasing presence
• We are there everywhere you need us !
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Sales & Market Function – Preface & Road Map
 Options to expand in unexplored markets with minimal cost
overheads.
 Sales & Marketing are core drivers of growth and profits.
 Improvements in sales & marketing impact a company’s
financial growth.
 Sales & Marketing cost represent significant expenditures
in most organizations.
 Reviewing the efficiency and the effectiveness is a prudent
part of management and financial discipline.
6
Market Dynamics- Trends & Challenges
 Intense competition is forcing companies to look for
innovative solutions for increasing profits.
 Companies want to increase their geographical reach
within same or incremental cost.
 Tougher regulatory environment requires control on what is
being sold to whom and how.
 Increase sales with minimal investments in new
infrastructure.
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Business Model – Sales Audit
Auditing the people factor
Auditing the customer factor
Auditing the sales plan
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Sales Audit
 Sales audit is an objective review of the structure, systems, style, staff,
skills, strategy, and shared values of sales effort, with special
emphasis on people and motivation (including compensation).
 The focus of a Sales audit is to advise sales management on :
 how to hire
 how to evaluate
 how to coach people
 how to develop effective sales strategies
 how to design and implement appropriate departmental structures and systems
 how to teach selling skills
 and how to develop effective sales management styles.
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Sales Audit Process
 Auditing the people factor involves meetings with both
management and sales staff. It helps to assess the
structure of the organization, skill assessment, identify
areas requiring further training etc.
 Auditing the customer factor involves identifying how the
sales staff perceives the customers, their wants and needs,
their motivation to buy.
 Auditing the sales plan involves tracking the progress of
long term strategies and sales tactics put in place to help
achieve the business long term strategic goals.
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Sales Audit
 Sales audit is an objective review of the structure, systems, style, staff,
skills, strategy, and shared values of sales effort, with special
emphasis on people and motivation (including compensation).
 The focus of a Sales audit is to advise sales management on :
 how to hire
 how to evaluate
 how to coach people
 how to develop effective sales strategies
 how to design and implement appropriate departmental structures and systems
 how to teach selling skills
 and how to develop effective sales management styles.
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Sales Audit - Benefits
 Increase Productivity
 Reduce Costs
 Generate Higher Margins
 Sales Management
 Improves data Accuracy
 Employee Efficiency
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Sales Audit – Coverage…1/2
 People
 Assessment of key sales and marketing personnel, from the executive team to the sales
representatives.
 Processes
 Are current sales and marketing processes operating efficiently and maximizing profits ?
 Marketing
 Are marketing activities which are held accountable measured directly with sales
increases?
 Measurements
 What are Key Performance Indicators (KPI’s) and are they being effectively measured,
reported, and managed?
 Technology
 Are sales and marketing teams taking advantage of technology to maximize profitability?
 Strategy
 Is advantage of the most profitable market opportunities being taken currently?
 Is your strategy in line with your core values?
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Sales Audit - Coverage...2/2
 Culture
 Does marketing, sales and other key departments or individuals in your company
communicate effectively with each other and what is their level of satisfaction and
motivation?
 Sales Channels
 Are the most effective sales channels for service or product being utilized?
 Are current channels being effectively managed to maximize the relationship and
profitability?
 Client Satisfaction
 Do clients share the same opinion of you as you do? How do they describe you as a
company?
 Why did your clients choose you? What do they think of the sales process they
experienced with your team?
 Compensation Plans
 Are management and staff effectively compensated to achieve sales targets?
 Is right balance between base and performance-based pay being achieved?
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Sales Audit Process- Steps
 Auditing the people factor involves
meetings with both management and
sales staff. It helps to assess the
structure of the organization, skill
assessment, identify areas requiring
further training, etc.
 Auditing the customer factor involves
identifying how the sales staff perceives
the customers, their wants and needs,
their motivation to buy.
 Auditing the sales plan involves tracking
the progress of long term strategies and
sale tactics put in place to help achieve
the goals.
1
• Planning
2
• Interviews & Analysis
3
• Reporting
4
• Implementation
5
• Follow Up
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Business Model – Marketing Audit Elements
1 • Marketing environmental audit
2 • Marketing strategy audit
3 • Marketing organization audit
4 • Marketing system audit
5 • Marketing productivity audit
6 • Marketing functions audit
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Marketing Audit Process
 Auditing marketing environment involves assessing the factors that
affect the operation of the company and evaluate the customers need.
 Auditing marketing strategies involves evaluating the overall business
goals and determining best strategies for growth based on market
trends.
 Auditing marketing organization involves evaluating the different
aspects of the companies marketing department including operations,
marketing planning, analysis, implementation and control and the
suitability to implement the strategy needed.
 Auditing marketing system involves evaluating if a company has
appropriate and sufficient marketplace systems for market operation.
 Auditing marketing productivity involves in determining the marketing
performance of the business by evaluating the profits & costs structure.
 Auditing marketing functions involves evaluating marketing mix
framework comprising product, place, pricing and product offerings.
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Marketing Audit – Industry Dependency & Coverage
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Marketing Audit
 The marketing audit is basically a structured analysis and review of current
marketing activities carried out through an examination of marketing strategies,
tactics and objectives.
 Modern technologies of marketing audit are focused on the creativity of
projects. The task of marketing audit is to give an impetus to development and
minimize risks.
 Marketing audit estimates the company's expenditure efficiency of marketing
activities. Marketing events include advertising, PR, exhibition and conference
activities, as well as special sponsorship projects, information and
communications projects, charity projects.
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Marketing Audit - Benefits
 Marketing audit helps in controlling business and assessing its productivity and
efficiency without hampering implementation of important and challenging
projects.
 Marketing audit is the tool to reduce marketing budgets.
 The marketing audit also proves to be an extremely useful tool when
contemplating market entry as it allows management team to assess the
attractiveness of the market in which it seeks to enter.
 It helps in fine-tuning current strategies and plans to help increase market
share.
 May reveal new, unknown or neglected markets.
 May focus communication of a consistent message to the right customers.
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External Marketing Audit
 The external audit takes into consideration the overall macro environment such
as political, economic, social/cultural, technological, environmental and legal
factors that may or may not affect business activities.
 The external audit and analysis allows to:
 Identify future events
 Identify threats and opportunities
 Identify strategic uncertainties in the market
 Identify any drifting or deviations from your original ‘plan’, that may occur
 Factors considered :
 substitutes that could replace product or service
 changes in consumer lifestyles and values
 market size, growth and profits
 major market segments, their expected growth rates and which segments provide the
greatest opportunity to meet objectives
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Internal Marketing Audit
 Internal audit takes a close examination of current business situation,
how profitable is company and how this may affect marketing
effectiveness and marketing mix.
 The internal marketing audit focuses on the following areas:
 Strategy – is it realistic?
 Organisational structure – how does it operate and does it work?
 Systems – focus on the efficiency of the planning system
 Productivity – are the products profitable and is the organisation operationally
efficient?
 Functions – examines the details of the marketing tools
22
Marketing Audit Process
 Auditing marketing environment involves assessing the factors that
affect the operation of the company and evaluate the customers need.
 Auditing marketing strategies involves evaluating the overall business
goals and determining best strategies for growth based on market
trends.
 Auditing marketing organization involves evaluating the different
aspects of the companies marketing department including operations,
marketing planning, analysis, implementation and control and the
suitability to implement the strategy needed.
 Auditing marketing system involves evaluating if a company has
appropriate and sufficient marketplace systems for market operation.
 Auditing marketing productivity involves in determining the marketing
performance of the business by evaluating the profits & costs structure.
 Auditing marketing functions involves evaluating marketing mix
framework comprising product, place, price and promotion
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Our Delivery Model
Objective
setting,
Approach
methodology
Market Data
collection
Prepare and
showcase
reports/MI
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Our Business - Risk Consulting Services Suite
Business Risks
Feasibility Study
Sectoral FDI Laws
Economic and
Financial Laws
Environment
Protection Acts
Employment LawsCorporate Taxation
Strategic Roadmap
Elements
Corporate Structure
Indian Corporate and
Commercial Laws
Payroll Tax Indirect Tax
Regulatory
Compliances
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Risk Consulting- Landscape
Risk Factor Riskpro Offerings
Political and security risk analysis Anticipate, plan for and gain competitive advantage from
the variety of local political environment, regulatory
requirements for organisations and security related risks
across different regional Jurisdictions
Due diligence Understand the business environment dynamics and
ensure an elaborate due diligence supports new business
initiatives
Threat , Risk assessment & Project Feasibility Identify and prioritize the most relevant threats and key
political, security and social issues to the project before
initiation of new projects and ventures.
Business Risks The competition landscape, business feasibility review and
business assessment plans.
Regulatory environment Scan of the regulatory environment with cross functional
compliance requirements and linkages to global regulatory
best practices
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Riskpro Clients…. & Growing >> Our Clients
*Any trademarks or logos used throughout this presentation are the property of their respective owners
BFSI
India Region
Multi industry
Corporate
MNC’s
Banking
International
Consulting
IT / Others
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Team Experiences Our Experiences
Our team members have worked at world class Companies
*Any trademarks or logos used throughout this presentation are the property of their respective owners
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RESUMES – Our team
 Co-Founder - Riskpro
 CA, CPA, MBA-Finance (USA), FRM (GARP)
 Over 10 years international experience – 6 years in Bahrain and 4 years USA
 15 years exp in risk management consulting and internal audits, Specialization in
Operational Risk, Basel II, Sox and Control design
 Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain),
Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)
 Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)
ManojJain
 Co- Founder - Riskpro
 CA (India), MBA (Netherlands), CIA (USA)
 Over 15 years of extensive internal and external audit experience in India and
abroad.
 Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young
Kuwait, Deloitte Netherlands and KPMG India.
 Worked with clients in a wide variety of industries and countries including trading,
retail and consumer goods, NGO, manufacturing and banking and finance. Major
clients include banks, investment companies, manufacturing organizations,
aviation etc.
RahulBhan
Credentials
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RESUMES - Our team
 Co-Founder - Riskpro
 PGD (Electrical & Electronics & Computer Programming)
 30 years of experience in Information & Communications Technology (ICT) Solutions
for Retail, Garments, Manufacturing, Services Industries.
 Has created Companies, Divisions, Products, Brands, Teams & Markets.
 Consulting in Business, Technology, Marketing & Sales & Strategic Planning.
 Advisory, Training, Workshops & Implementation in Systems Thinking, Systems
Modeling & Balanced Scorecard
 Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,
CasperAbraham
Credentials
 Sr Vice President – Risk Management
 MBA, PDFM,NSE-NCFM, PMP, CSSGB,ISO 9001:2000 I.A,GARP-FBR, ITILV3,CPP-BPM
 Professional with 17 years of rich experience into diverse Consumer finance/ Lending
operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting &
Housing finance in BFSI industry having successfully led key business strategic
engagements across multi-product environment in APAC, Australia and US regions.
 Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank
 Highly skilled and expert Trainer in Risk areas across Credit, Fraud, Operational, Corporate
Risk management.
 Specializes in Fraud Control, AML/KYC Compliance ,QA ,ERM and Regulatory governance.
HemantSeigell
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RESUMES - Our team
 Head - Insurance Risk Advisory services
 B.sc, Associate of Indian Institute of Insurance
 Licensed Category A Insurance surveyor
 26 years of experience in Insurance advisory services, Loss adjusting for large
corporates,Claims management.
 Has assessed more than 4500 high value insurance claims across various industry
sectors.
 Risk management inspection
 Valuations of fixed assets for insurance purpose.
R.Gupta
Credentials
 Head - Human Capital Management
 Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational
Leadership, Trained on interviewing skills and Whole Message Model.
 Over two decades of international, multi-cultural experience in finance and human resources
viz. internal audit, accounting operations, accounting process review & re-designing, risk
management, business solutioning, six sigma projects, talent acquisition, talent retention,
organization design/redesigning, compensation and appraisal processing, employee and
customer satisfaction surveys, knowledge management and finance services.
 Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express
USA, Fidelity International and Macquarie Global Finance Services India.
NileshBhatia
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RESUMES - Our team
 Head – Taxation Risk Advisory
 B.Com, FCA
 Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra
and Mehrotra
 Over 19 years of experience in the field of Audit, Taxation, Company law matters.
 Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of
India etc.
RajeshJhalani
Credentials
President – Banking & Financial Services
 A senior researcher in Applied Mathematics leading to Ph.D after MSc (Mathematics),
CWA, CAIIB
 Combined experience of 25+ years in corporate banking, risk management,
international trade finance, development of risk rating models, project finance, credit
monitoring and NPA management
 Since 2006 conducting open / in-house training on the above domains to all Top
public/ new and old private sector banks, top MNC banks (India and abroad), leading
NBFCs and corporates in manufacturing and financial services space; Worked on IFC
(World Bank) funded projects for MSMEs in India and abroad
 Worked for Bank of Baroda and ICICI Bank – bestowed Top Performer Award
continuously two years during his tenure; widely travelled abroad for business
relations, seminars, offering training, investor meetings, NYSE listing and for
processes involving establishment of representative Office in USA
Sivaramakrishnan
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Executive Vice President – Risk Management ( Banking & Financial Services)
 A hands-on banking professional {BSc (Mathematics), CAIIB} with considerable
domestic and international experience
 An aggregate experience of 24+ years across industry, mainly BFSI in several
functional areas including Retail and Commercial Banking, Corporate Lending, team
member of the Business Process Re-Engineering project (BPR); conceptualizing and
setting up shared services centres for centralized operations for the Bank in India.
 Management through ERM framework overseeing all key areas of the business
through various Operational Risk tools like KRI / RCSA matrices. Managing of major
project implementation of Basel II and Compliance risk framework
 Directing, reviewing and advising Board of Directors on various compliance issues and
representing the bank to the Central Bank regulatory offices.
 Worked for ANZ Grindlays Bank, Standard Chartered, Bahraini Saudi Bank and Dubai
Holdings ( subsidiary)
KashiBanerjeeRESUMES - Our team Credentials
Consultant – Information Security & IT Governance
 LLB, CA, CISA, CWA, CS, CFE and others
 Over 15 years of experience in the field of Audit, Taxation, Investigations.
 Specializing in the field of Systems Audit, Cybrex Audit, Computer Crime
Investigations, IS Forensics
 International Committee Member of Governmental and Regulatory Agencies
Board and Academic Relations Committee of ISACA, USA
AnjayAgarwal
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Executive Vice President – Risk Management ( Banking & Financial Services)
 Professional Risk Manager with considerable domestic and international experience
 An aggregate experience of 30 + years across industry, mainly Banking in several functional areas
including Wholesale Credit Risk, Operational Risk, Trade Finance , Retail Banking and Islamic Financial
Services.
 Track record of setting up of excellence in the set-up, and management of credit and operational risk,
compliance and credit administration functions in retail, commercial , Islamic Banking and offshore banking
entities in the Middle East.
 Key strength includes Corporate Credits, Risk Management in IT, implementation of Risk Management
module in core banking Bank’s Policies, procedures, Country Risk. Played an active role in 3 core banking
software implementations
 Worked for a Private Sector Bank in India, ABN AMRO Bank, Bahrain, Bank Muscat Bahrain and BMI Bank
Bahrain as AGM Risk Management.
VijayanGovindarajanRESUMES - Our team Credentials
 Specialist Risk Consultant – ERP & IT Compliance
 SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access Controls trained
(from SAP India)
 Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing on SAP, for
‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong, etc
 Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP Security &
Segregation of Duties Control Audit, ERP Trainings,
 Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG, Pharmaceutical, Retail,
Telecommunication to IT Services
 Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services
GouravLadha
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RESUMES - Our team Credentials
 Vice President & Head – IT Risk Advisory
 Over 14+ Years of Experience in Information Security and Risk Management & CISM
certified
 Headed the Global Information Security team of Daimler (Mercedes-Benz) Worldwide at
Bangalore for 9 years, previously worked at organization like Wipro, Bangalore Labs
 Multi-sector experience including Banking, Insurance, Finance, Energy, Manufacturing,
Retail, Hi-Tech & Telecom, and Automobile
 Well known Ethical hacker: Was featured in BusinessWorld Magazine in an article about
leading ethical hackers in India and published several articles in Print and Online Media
 Rich experience in Information Security Audits across Corporations, 3rd Party Suppliers, Joint
Ventures across several countries in the world including US, UK, China, Germany
AashishSrivastavaRavikiranBhandari
 Vice President – Legal Risk Advisory
 B.B.A. LL.B. (Hons.)
 About half a decade experience in legal services to client’s with respect to Contract
and Commercial Laws, Joint Ventures, Inbound & Outbound Investments, Private
Equity Investment Transactions, Real Estate & Infrastructure, Energy and General
Corporate.
 Have advised various social enterprises and start ups in setting up business in
India.
 Worked for the leading law firms of India such as FoxMandal Little.
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RESUMES - Our team Credentials
PhanindraPrakash
 Vice President – Riskpro India
 FCA [India], ACMA [India], CFE [USA], CertIFRS [UK]
 Over 16 years of extensive consulting experience which includes financial & systems audit,
process transformation, implementation of internal controls, SOX compliance, fraud audits
& due diligence, US-India taxation
 Engaged in consulting roles as trusted advisor to finance, internal audit and information
technology executives of multiple Fortune 1000 companies with project sites in US,
Canada, Europe & Asia
 Worked with E&Y and Deloitte Consulting in USA
 Some of the major clients served internationally are GE Capital, UBS, McKesson, Eaton,
Imation, Albertsons,
 EVP and Head – Telecom Risk Advisory
 M.Tech, IIT Kharagpur, India; IES; Doctoral study, research and teaching in Linkoping
University/Sweden; Lead Auditor (BVQI).
 Over 30 years on International experience in networks and mobile Handsets from top
global companies /institutes like ISRO, Ericsson, Nokia, Nokia Siemens Networks and
based mostly in its head quarter locations in India, EU, USA.
 Expertise: Setting up capability, behaviour, culture in turning Risk, Quality, Innovation for
competitive advantage, customer delight and sustainability; key skill sets are Engagement,
Handholding, Coaching, Mentoring and lot of best practices, benchmarking/standards like
CMMI, TL9000, Six Sigma, ISO, SAS 70 etc.
AsokSit
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RESUMES - Our team Credentials
SiddharthaGhosh
 Executive Vice President – Riskpro India
 CPA (USA), ACA, ACS, Grad CWA (India), MBA (USA), Associate ICPAS (Singapore)
 Over 25 years of extensive audit and industry experience which includes 19 years with
Rolls-Royce India Pvt Ltd at New Delhi and its associate and parent companies of Rolls-
Royce in UK, USA and Singapore in all aspects of Finance, Taxation, Audit, Banking, Legal,
Company Secretarial, Statutory compliances and due diligence, Internal Control, ESOP,
Budgets, Cashflows, Forecasts, MIS Reporting, HR, Expatriate & Office Administration,
Payroll, IT, Retirement Funds Administration, Shared Services, Project Accounts, etc.
 Worked with Price Waterhouse Coopers for 4 years with reputed MNCs, banks, Indian
corporate houses
 Worked with McNally Bharat Engineering Company Ltd for 4 years
PritiTawari
 Vice President – Riskpro India
 B. Com, ACA, Dip. IFRS
 Over 6 years of extensive audit and industry experience in all aspects of Finance, Taxation,
Audit, Legal, Company Secretarial, Statutory compliances and due diligence, Internal
Control, Budgets, Cash flows, Forecasts, MIS Reporting, HR, Expatriate & Office
Administration, Payroll, IT, Project Accounts, etc.
 Worked with Price Waterhouse Coopers for 3 years in audit & assurance for reputed
MNCs, Indian corporate houses.
 Engage in own practice since 2010 specialize in outsourcing of finance department in mid
size MNCs and consultation in Indirect Taxes and Management Reporting
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RESUMES - Our team Credentials
ManojKumar
Senior Vice President
CAIIB
20 Years of hard core banking experience in India’s most reputed banks
across wide functional areas.
Worked with Central Bank of India, ICICI Bank, HDFC Bank, and Axis
Bank as Asst Vice President, Cluster Head, and Branch Head.
Areas of expertise are Financial Risk Management, NPA-Credit-Debt
Management, Asset Reconstruction, Project Finance, and others.
Accomplished several achievements in the functional areas of banking.
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 Specialist Risk Consultant – Business Continuity
 Founder and 15-year Chairman of Survive, the first international user group for Business
Continuity professionals
 Founding director and first Fellow of the Business Continuity Institute
 Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and
Business Continuity and ICT Disaster Recovery Management
 Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy,
Manufacturing, Retail, Hi-Tech & Telecom
 Western Press Award for services to business, 1994; BCI/CIR nomination for
lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine,
2004, Washington DC.
AndrewHilesRESUMES - PARTNERSHIPS
 Specialist Risk Consultant – Enterprise Risk Management
 Highly skilled risk and insurance professional with 25 years of experience designing,
developing and implementing large, global corporate risk management programs for Fortune
500 firms.
 Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co-
founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).
 Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon
Global and American National Red Cross
 Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual
Insurance Co.
 2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for
“Excellence in ERM” (at USAA) – former President, Risk and Insurance Management
Society, Inc.
ChrisE.Mandel
39
RESUMES - PARTNERSHIPSMunishChawla
 Founder Director – Virtuoso Sales Solution
 Associate member of the Institute of Cost & Works Accountants of India.
 Founder Director of Virtuoso Sales Solution Ltd –providing outsourcing Sales & Marketing
services through virtual environment .
 Professional with over 20 years of intense experience in the financial services industry
specializing in Non-Resident Indian Business, Private Banking and Distribution of Retail
Banking & third party Products
 Past experience include Head of Non Resident Business at Citigroup Wealth Advisors,
Head of Non Resident Indian Business at Rak Bank in Dubai, Regional Sales Head for
Delhi and Andhra Regions of ICICI Bank’s
 Additional experience of senior positions in Non Banking Finance Companies looking after
distribution of Retail Assets & Liability Products and Merchant Banking.
40
Key Contacts
Corporate Mumbai Delhi Bangalore
Riskpro India Ventures (P)
Limited
info@riskpro.in
www.riskpro.in
F 186, Sarita Vihar
New Delhi 110076
Manoj Jain
Director
M- 98337 67114
manoj.jain@riskpro.in
Shriram Gokte
EVP - Risk Management
M- 98209 94063
shriram.gokte@riskpro.in
Sivaramakrishnan
President – Banking & FS
M- 98690 19311
smaran.iyer@riskpro.in
Rahul Bhan
Director
M- 99680 05042
rahul.bhan@riskpro.in
Hemant Seigell
SVP – Risk Management
M- 99536 97905
hemant.seigell@riskpro.in
Casper Abraham
Director
M- 98450 61870
casper.abraham@riskpro.in
Vijayan Govindarajan
EVP – Risk Management
M- 99166 63652
vijayan.govindarajan@riskpro.in
Ravikiran Bhandari VP – IT
Risk Advisory
M- 99001 69562
ravikiran.bhandari@riskpro.in
Ghaziabad / Noida Chennai Kolkata Gurgaon
Siddhartha Ghosh
EVP - Finance
M- 9810058072
Siddhartha.Ghosh@riskpro.in
R Gupta - Insurance Risk
M- 98101 07387
R. Muralidharan
EVP – Risk Management
M- 95660 77326
murali@riskpro.in
Kashi Banerjee
EVP – Risk Management
M- 98304 75375
kashi.banerjee@riskpro.in
Nilesh Bhatia
Head – Human Capital Mgt.
M- 98182 93434
nilesh.bhatia@riskpro.in
Asok Sit
EVP – Telecom Risk Advisory
M- 98105 03463
asok.sit@riskpro.in
Pune Salem Ahmedabad Hyderabad / Agra
M.L. Jain
Principal – Strategy Risk
M- 98220 11987
mljain@riskpro.in
Priti Tawari
M- 9011054085
Chandrasekeran
Recruitment franchisee
M – 94435 99132
Manoj Kumar
M – 98983 65320
Maulik Manakiwala
M – 98256 40046
Gourav Ladha
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Marketing risk advisory brochure 2013

  • 1. 1 Marketing Risk Advisory Services Riskpro India New Delhi, Mumbai, Bangalore
  • 2. 2 Who is Riskpro… Why us? ABOUT US  Riskpro is an organisation of member firms around India devoted to client service excellence. Member firms offer wide range of services in the field of risk management.  Currently it has offices in three major cities Mumbai, Delhi and Bangalore and alliances in other cities.  Managed by experienced professionals with experiences spanning various industries. MISSION  Provide integrated risk management consulting services to mid-large sized corporate /financial institutions in India  Be the preferred service provider for complete Governance, Risk and Compliance (GRC) solutions. VALUE PROPOSITION  You get quality advisory, normally delivered by large consulting firms, at fee levels charged by independent & small firms  High quality deliverables  Multi-skilled & multi-disciplined organisation.  Timely completion of any task  Affordable alternative to large firms DIFFERENTIATORS  Risk Management is our main focus  Over 200 years of cumulative experience  Hybrid Delivery model  Ability to take on large and complex projects due to delivery capabilities  We Hold hands, not shake hands.
  • 3. 3 RiskPro Highlights Large talent pool of risk experts, consultants and associate partners in India with deep domain skills for domestic and global clients 11 service locations across Indian region with key offices in New Delhi, Mumbai and Bangalore Deep expertise in consulting with over 200 years of cumulative consulting experience Operating Groups: Risk-Advisory, Consulting, Training & HCMS Service Lines : Credit, Operational, Fraud Risks, ERM, Regulatory Compliance, Outsourcing Management, Corporate governance We are fastest growing risk consulting company and have realistic plans to capture coming opportunities while competing with Big - 4’s for superior, unmatched, low cost services to our clients
  • 4. 4 Riskpro’s India Geographic Presence New Delhi Mumbai Bangalore Ahmedabad Pune Agra Salem Kolkata Hyderabad Chennai Jaipur • Major Metros covered • Tier II cities increasing presence • We are there everywhere you need us !
  • 5. 5 Sales & Market Function – Preface & Road Map  Options to expand in unexplored markets with minimal cost overheads.  Sales & Marketing are core drivers of growth and profits.  Improvements in sales & marketing impact a company’s financial growth.  Sales & Marketing cost represent significant expenditures in most organizations.  Reviewing the efficiency and the effectiveness is a prudent part of management and financial discipline.
  • 6. 6 Market Dynamics- Trends & Challenges  Intense competition is forcing companies to look for innovative solutions for increasing profits.  Companies want to increase their geographical reach within same or incremental cost.  Tougher regulatory environment requires control on what is being sold to whom and how.  Increase sales with minimal investments in new infrastructure.
  • 7. 7 Business Model – Sales Audit Auditing the people factor Auditing the customer factor Auditing the sales plan
  • 8. 8 Sales Audit  Sales audit is an objective review of the structure, systems, style, staff, skills, strategy, and shared values of sales effort, with special emphasis on people and motivation (including compensation).  The focus of a Sales audit is to advise sales management on :  how to hire  how to evaluate  how to coach people  how to develop effective sales strategies  how to design and implement appropriate departmental structures and systems  how to teach selling skills  and how to develop effective sales management styles.
  • 9. 9 Sales Audit Process  Auditing the people factor involves meetings with both management and sales staff. It helps to assess the structure of the organization, skill assessment, identify areas requiring further training etc.  Auditing the customer factor involves identifying how the sales staff perceives the customers, their wants and needs, their motivation to buy.  Auditing the sales plan involves tracking the progress of long term strategies and sales tactics put in place to help achieve the business long term strategic goals.
  • 10. 10 Sales Audit  Sales audit is an objective review of the structure, systems, style, staff, skills, strategy, and shared values of sales effort, with special emphasis on people and motivation (including compensation).  The focus of a Sales audit is to advise sales management on :  how to hire  how to evaluate  how to coach people  how to develop effective sales strategies  how to design and implement appropriate departmental structures and systems  how to teach selling skills  and how to develop effective sales management styles.
  • 11. 11 Sales Audit - Benefits  Increase Productivity  Reduce Costs  Generate Higher Margins  Sales Management  Improves data Accuracy  Employee Efficiency
  • 12. 12 Sales Audit – Coverage…1/2  People  Assessment of key sales and marketing personnel, from the executive team to the sales representatives.  Processes  Are current sales and marketing processes operating efficiently and maximizing profits ?  Marketing  Are marketing activities which are held accountable measured directly with sales increases?  Measurements  What are Key Performance Indicators (KPI’s) and are they being effectively measured, reported, and managed?  Technology  Are sales and marketing teams taking advantage of technology to maximize profitability?  Strategy  Is advantage of the most profitable market opportunities being taken currently?  Is your strategy in line with your core values?
  • 13. 13 Sales Audit - Coverage...2/2  Culture  Does marketing, sales and other key departments or individuals in your company communicate effectively with each other and what is their level of satisfaction and motivation?  Sales Channels  Are the most effective sales channels for service or product being utilized?  Are current channels being effectively managed to maximize the relationship and profitability?  Client Satisfaction  Do clients share the same opinion of you as you do? How do they describe you as a company?  Why did your clients choose you? What do they think of the sales process they experienced with your team?  Compensation Plans  Are management and staff effectively compensated to achieve sales targets?  Is right balance between base and performance-based pay being achieved?
  • 14. 14 Sales Audit Process- Steps  Auditing the people factor involves meetings with both management and sales staff. It helps to assess the structure of the organization, skill assessment, identify areas requiring further training, etc.  Auditing the customer factor involves identifying how the sales staff perceives the customers, their wants and needs, their motivation to buy.  Auditing the sales plan involves tracking the progress of long term strategies and sale tactics put in place to help achieve the goals. 1 • Planning 2 • Interviews & Analysis 3 • Reporting 4 • Implementation 5 • Follow Up
  • 15. 15 Business Model – Marketing Audit Elements 1 • Marketing environmental audit 2 • Marketing strategy audit 3 • Marketing organization audit 4 • Marketing system audit 5 • Marketing productivity audit 6 • Marketing functions audit
  • 16. 16 Marketing Audit Process  Auditing marketing environment involves assessing the factors that affect the operation of the company and evaluate the customers need.  Auditing marketing strategies involves evaluating the overall business goals and determining best strategies for growth based on market trends.  Auditing marketing organization involves evaluating the different aspects of the companies marketing department including operations, marketing planning, analysis, implementation and control and the suitability to implement the strategy needed.  Auditing marketing system involves evaluating if a company has appropriate and sufficient marketplace systems for market operation.  Auditing marketing productivity involves in determining the marketing performance of the business by evaluating the profits & costs structure.  Auditing marketing functions involves evaluating marketing mix framework comprising product, place, pricing and product offerings.
  • 17. 17 Marketing Audit – Industry Dependency & Coverage
  • 18. 18 Marketing Audit  The marketing audit is basically a structured analysis and review of current marketing activities carried out through an examination of marketing strategies, tactics and objectives.  Modern technologies of marketing audit are focused on the creativity of projects. The task of marketing audit is to give an impetus to development and minimize risks.  Marketing audit estimates the company's expenditure efficiency of marketing activities. Marketing events include advertising, PR, exhibition and conference activities, as well as special sponsorship projects, information and communications projects, charity projects.
  • 19. 19 Marketing Audit - Benefits  Marketing audit helps in controlling business and assessing its productivity and efficiency without hampering implementation of important and challenging projects.  Marketing audit is the tool to reduce marketing budgets.  The marketing audit also proves to be an extremely useful tool when contemplating market entry as it allows management team to assess the attractiveness of the market in which it seeks to enter.  It helps in fine-tuning current strategies and plans to help increase market share.  May reveal new, unknown or neglected markets.  May focus communication of a consistent message to the right customers.
  • 20. 20 External Marketing Audit  The external audit takes into consideration the overall macro environment such as political, economic, social/cultural, technological, environmental and legal factors that may or may not affect business activities.  The external audit and analysis allows to:  Identify future events  Identify threats and opportunities  Identify strategic uncertainties in the market  Identify any drifting or deviations from your original ‘plan’, that may occur  Factors considered :  substitutes that could replace product or service  changes in consumer lifestyles and values  market size, growth and profits  major market segments, their expected growth rates and which segments provide the greatest opportunity to meet objectives
  • 21. 21 Internal Marketing Audit  Internal audit takes a close examination of current business situation, how profitable is company and how this may affect marketing effectiveness and marketing mix.  The internal marketing audit focuses on the following areas:  Strategy – is it realistic?  Organisational structure – how does it operate and does it work?  Systems – focus on the efficiency of the planning system  Productivity – are the products profitable and is the organisation operationally efficient?  Functions – examines the details of the marketing tools
  • 22. 22 Marketing Audit Process  Auditing marketing environment involves assessing the factors that affect the operation of the company and evaluate the customers need.  Auditing marketing strategies involves evaluating the overall business goals and determining best strategies for growth based on market trends.  Auditing marketing organization involves evaluating the different aspects of the companies marketing department including operations, marketing planning, analysis, implementation and control and the suitability to implement the strategy needed.  Auditing marketing system involves evaluating if a company has appropriate and sufficient marketplace systems for market operation.  Auditing marketing productivity involves in determining the marketing performance of the business by evaluating the profits & costs structure.  Auditing marketing functions involves evaluating marketing mix framework comprising product, place, price and promotion
  • 23. 23 Our Delivery Model Objective setting, Approach methodology Market Data collection Prepare and showcase reports/MI
  • 24. 24 Our Business - Risk Consulting Services Suite Business Risks Feasibility Study Sectoral FDI Laws Economic and Financial Laws Environment Protection Acts Employment LawsCorporate Taxation Strategic Roadmap Elements Corporate Structure Indian Corporate and Commercial Laws Payroll Tax Indirect Tax Regulatory Compliances
  • 25. 25 Risk Consulting- Landscape Risk Factor Riskpro Offerings Political and security risk analysis Anticipate, plan for and gain competitive advantage from the variety of local political environment, regulatory requirements for organisations and security related risks across different regional Jurisdictions Due diligence Understand the business environment dynamics and ensure an elaborate due diligence supports new business initiatives Threat , Risk assessment & Project Feasibility Identify and prioritize the most relevant threats and key political, security and social issues to the project before initiation of new projects and ventures. Business Risks The competition landscape, business feasibility review and business assessment plans. Regulatory environment Scan of the regulatory environment with cross functional compliance requirements and linkages to global regulatory best practices
  • 26. 26 Riskpro Clients…. & Growing >> Our Clients *Any trademarks or logos used throughout this presentation are the property of their respective owners BFSI India Region Multi industry Corporate MNC’s Banking International Consulting IT / Others
  • 27. 27 Team Experiences Our Experiences Our team members have worked at world class Companies *Any trademarks or logos used throughout this presentation are the property of their respective owners
  • 28. 28 RESUMES – Our team  Co-Founder - Riskpro  CA, CPA, MBA-Finance (USA), FRM (GARP)  Over 10 years international experience – 6 years in Bahrain and 4 years USA  15 years exp in risk management consulting and internal audits, Specialization in Operational Risk, Basel II, Sox and Control design  Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain), Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)  Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company) ManojJain  Co- Founder - Riskpro  CA (India), MBA (Netherlands), CIA (USA)  Over 15 years of extensive internal and external audit experience in India and abroad.  Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young Kuwait, Deloitte Netherlands and KPMG India.  Worked with clients in a wide variety of industries and countries including trading, retail and consumer goods, NGO, manufacturing and banking and finance. Major clients include banks, investment companies, manufacturing organizations, aviation etc. RahulBhan Credentials
  • 29. 29 RESUMES - Our team  Co-Founder - Riskpro  PGD (Electrical & Electronics & Computer Programming)  30 years of experience in Information & Communications Technology (ICT) Solutions for Retail, Garments, Manufacturing, Services Industries.  Has created Companies, Divisions, Products, Brands, Teams & Markets.  Consulting in Business, Technology, Marketing & Sales & Strategic Planning.  Advisory, Training, Workshops & Implementation in Systems Thinking, Systems Modeling & Balanced Scorecard  Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA, CasperAbraham Credentials  Sr Vice President – Risk Management  MBA, PDFM,NSE-NCFM, PMP, CSSGB,ISO 9001:2000 I.A,GARP-FBR, ITILV3,CPP-BPM  Professional with 17 years of rich experience into diverse Consumer finance/ Lending operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting & Housing finance in BFSI industry having successfully led key business strategic engagements across multi-product environment in APAC, Australia and US regions.  Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank  Highly skilled and expert Trainer in Risk areas across Credit, Fraud, Operational, Corporate Risk management.  Specializes in Fraud Control, AML/KYC Compliance ,QA ,ERM and Regulatory governance. HemantSeigell
  • 30. 30 RESUMES - Our team  Head - Insurance Risk Advisory services  B.sc, Associate of Indian Institute of Insurance  Licensed Category A Insurance surveyor  26 years of experience in Insurance advisory services, Loss adjusting for large corporates,Claims management.  Has assessed more than 4500 high value insurance claims across various industry sectors.  Risk management inspection  Valuations of fixed assets for insurance purpose. R.Gupta Credentials  Head - Human Capital Management  Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational Leadership, Trained on interviewing skills and Whole Message Model.  Over two decades of international, multi-cultural experience in finance and human resources viz. internal audit, accounting operations, accounting process review & re-designing, risk management, business solutioning, six sigma projects, talent acquisition, talent retention, organization design/redesigning, compensation and appraisal processing, employee and customer satisfaction surveys, knowledge management and finance services.  Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express USA, Fidelity International and Macquarie Global Finance Services India. NileshBhatia
  • 31. 31 RESUMES - Our team  Head – Taxation Risk Advisory  B.Com, FCA  Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra and Mehrotra  Over 19 years of experience in the field of Audit, Taxation, Company law matters.  Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of India etc. RajeshJhalani Credentials President – Banking & Financial Services  A senior researcher in Applied Mathematics leading to Ph.D after MSc (Mathematics), CWA, CAIIB  Combined experience of 25+ years in corporate banking, risk management, international trade finance, development of risk rating models, project finance, credit monitoring and NPA management  Since 2006 conducting open / in-house training on the above domains to all Top public/ new and old private sector banks, top MNC banks (India and abroad), leading NBFCs and corporates in manufacturing and financial services space; Worked on IFC (World Bank) funded projects for MSMEs in India and abroad  Worked for Bank of Baroda and ICICI Bank – bestowed Top Performer Award continuously two years during his tenure; widely travelled abroad for business relations, seminars, offering training, investor meetings, NYSE listing and for processes involving establishment of representative Office in USA Sivaramakrishnan
  • 32. 32 Executive Vice President – Risk Management ( Banking & Financial Services)  A hands-on banking professional {BSc (Mathematics), CAIIB} with considerable domestic and international experience  An aggregate experience of 24+ years across industry, mainly BFSI in several functional areas including Retail and Commercial Banking, Corporate Lending, team member of the Business Process Re-Engineering project (BPR); conceptualizing and setting up shared services centres for centralized operations for the Bank in India.  Management through ERM framework overseeing all key areas of the business through various Operational Risk tools like KRI / RCSA matrices. Managing of major project implementation of Basel II and Compliance risk framework  Directing, reviewing and advising Board of Directors on various compliance issues and representing the bank to the Central Bank regulatory offices.  Worked for ANZ Grindlays Bank, Standard Chartered, Bahraini Saudi Bank and Dubai Holdings ( subsidiary) KashiBanerjeeRESUMES - Our team Credentials Consultant – Information Security & IT Governance  LLB, CA, CISA, CWA, CS, CFE and others  Over 15 years of experience in the field of Audit, Taxation, Investigations.  Specializing in the field of Systems Audit, Cybrex Audit, Computer Crime Investigations, IS Forensics  International Committee Member of Governmental and Regulatory Agencies Board and Academic Relations Committee of ISACA, USA AnjayAgarwal
  • 33. 33 Executive Vice President – Risk Management ( Banking & Financial Services)  Professional Risk Manager with considerable domestic and international experience  An aggregate experience of 30 + years across industry, mainly Banking in several functional areas including Wholesale Credit Risk, Operational Risk, Trade Finance , Retail Banking and Islamic Financial Services.  Track record of setting up of excellence in the set-up, and management of credit and operational risk, compliance and credit administration functions in retail, commercial , Islamic Banking and offshore banking entities in the Middle East.  Key strength includes Corporate Credits, Risk Management in IT, implementation of Risk Management module in core banking Bank’s Policies, procedures, Country Risk. Played an active role in 3 core banking software implementations  Worked for a Private Sector Bank in India, ABN AMRO Bank, Bahrain, Bank Muscat Bahrain and BMI Bank Bahrain as AGM Risk Management. VijayanGovindarajanRESUMES - Our team Credentials  Specialist Risk Consultant – ERP & IT Compliance  SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access Controls trained (from SAP India)  Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing on SAP, for ‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong, etc  Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP Security & Segregation of Duties Control Audit, ERP Trainings,  Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG, Pharmaceutical, Retail, Telecommunication to IT Services  Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services GouravLadha
  • 34. 34 RESUMES - Our team Credentials  Vice President & Head – IT Risk Advisory  Over 14+ Years of Experience in Information Security and Risk Management & CISM certified  Headed the Global Information Security team of Daimler (Mercedes-Benz) Worldwide at Bangalore for 9 years, previously worked at organization like Wipro, Bangalore Labs  Multi-sector experience including Banking, Insurance, Finance, Energy, Manufacturing, Retail, Hi-Tech & Telecom, and Automobile  Well known Ethical hacker: Was featured in BusinessWorld Magazine in an article about leading ethical hackers in India and published several articles in Print and Online Media  Rich experience in Information Security Audits across Corporations, 3rd Party Suppliers, Joint Ventures across several countries in the world including US, UK, China, Germany AashishSrivastavaRavikiranBhandari  Vice President – Legal Risk Advisory  B.B.A. LL.B. (Hons.)  About half a decade experience in legal services to client’s with respect to Contract and Commercial Laws, Joint Ventures, Inbound & Outbound Investments, Private Equity Investment Transactions, Real Estate & Infrastructure, Energy and General Corporate.  Have advised various social enterprises and start ups in setting up business in India.  Worked for the leading law firms of India such as FoxMandal Little.
  • 35. 35 RESUMES - Our team Credentials PhanindraPrakash  Vice President – Riskpro India  FCA [India], ACMA [India], CFE [USA], CertIFRS [UK]  Over 16 years of extensive consulting experience which includes financial & systems audit, process transformation, implementation of internal controls, SOX compliance, fraud audits & due diligence, US-India taxation  Engaged in consulting roles as trusted advisor to finance, internal audit and information technology executives of multiple Fortune 1000 companies with project sites in US, Canada, Europe & Asia  Worked with E&Y and Deloitte Consulting in USA  Some of the major clients served internationally are GE Capital, UBS, McKesson, Eaton, Imation, Albertsons,  EVP and Head – Telecom Risk Advisory  M.Tech, IIT Kharagpur, India; IES; Doctoral study, research and teaching in Linkoping University/Sweden; Lead Auditor (BVQI).  Over 30 years on International experience in networks and mobile Handsets from top global companies /institutes like ISRO, Ericsson, Nokia, Nokia Siemens Networks and based mostly in its head quarter locations in India, EU, USA.  Expertise: Setting up capability, behaviour, culture in turning Risk, Quality, Innovation for competitive advantage, customer delight and sustainability; key skill sets are Engagement, Handholding, Coaching, Mentoring and lot of best practices, benchmarking/standards like CMMI, TL9000, Six Sigma, ISO, SAS 70 etc. AsokSit
  • 36. 36 RESUMES - Our team Credentials SiddharthaGhosh  Executive Vice President – Riskpro India  CPA (USA), ACA, ACS, Grad CWA (India), MBA (USA), Associate ICPAS (Singapore)  Over 25 years of extensive audit and industry experience which includes 19 years with Rolls-Royce India Pvt Ltd at New Delhi and its associate and parent companies of Rolls- Royce in UK, USA and Singapore in all aspects of Finance, Taxation, Audit, Banking, Legal, Company Secretarial, Statutory compliances and due diligence, Internal Control, ESOP, Budgets, Cashflows, Forecasts, MIS Reporting, HR, Expatriate & Office Administration, Payroll, IT, Retirement Funds Administration, Shared Services, Project Accounts, etc.  Worked with Price Waterhouse Coopers for 4 years with reputed MNCs, banks, Indian corporate houses  Worked with McNally Bharat Engineering Company Ltd for 4 years PritiTawari  Vice President – Riskpro India  B. Com, ACA, Dip. IFRS  Over 6 years of extensive audit and industry experience in all aspects of Finance, Taxation, Audit, Legal, Company Secretarial, Statutory compliances and due diligence, Internal Control, Budgets, Cash flows, Forecasts, MIS Reporting, HR, Expatriate & Office Administration, Payroll, IT, Project Accounts, etc.  Worked with Price Waterhouse Coopers for 3 years in audit & assurance for reputed MNCs, Indian corporate houses.  Engage in own practice since 2010 specialize in outsourcing of finance department in mid size MNCs and consultation in Indirect Taxes and Management Reporting
  • 37. 37 RESUMES - Our team Credentials ManojKumar Senior Vice President CAIIB 20 Years of hard core banking experience in India’s most reputed banks across wide functional areas. Worked with Central Bank of India, ICICI Bank, HDFC Bank, and Axis Bank as Asst Vice President, Cluster Head, and Branch Head. Areas of expertise are Financial Risk Management, NPA-Credit-Debt Management, Asset Reconstruction, Project Finance, and others. Accomplished several achievements in the functional areas of banking.
  • 38. 38  Specialist Risk Consultant – Business Continuity  Founder and 15-year Chairman of Survive, the first international user group for Business Continuity professionals  Founding director and first Fellow of the Business Continuity Institute  Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and Business Continuity and ICT Disaster Recovery Management  Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy, Manufacturing, Retail, Hi-Tech & Telecom  Western Press Award for services to business, 1994; BCI/CIR nomination for lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine, 2004, Washington DC. AndrewHilesRESUMES - PARTNERSHIPS  Specialist Risk Consultant – Enterprise Risk Management  Highly skilled risk and insurance professional with 25 years of experience designing, developing and implementing large, global corporate risk management programs for Fortune 500 firms.  Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co- founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).  Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon Global and American National Red Cross  Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual Insurance Co.  2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for “Excellence in ERM” (at USAA) – former President, Risk and Insurance Management Society, Inc. ChrisE.Mandel
  • 39. 39 RESUMES - PARTNERSHIPSMunishChawla  Founder Director – Virtuoso Sales Solution  Associate member of the Institute of Cost & Works Accountants of India.  Founder Director of Virtuoso Sales Solution Ltd –providing outsourcing Sales & Marketing services through virtual environment .  Professional with over 20 years of intense experience in the financial services industry specializing in Non-Resident Indian Business, Private Banking and Distribution of Retail Banking & third party Products  Past experience include Head of Non Resident Business at Citigroup Wealth Advisors, Head of Non Resident Indian Business at Rak Bank in Dubai, Regional Sales Head for Delhi and Andhra Regions of ICICI Bank’s  Additional experience of senior positions in Non Banking Finance Companies looking after distribution of Retail Assets & Liability Products and Merchant Banking.
  • 40. 40 Key Contacts Corporate Mumbai Delhi Bangalore Riskpro India Ventures (P) Limited info@riskpro.in www.riskpro.in F 186, Sarita Vihar New Delhi 110076 Manoj Jain Director M- 98337 67114 manoj.jain@riskpro.in Shriram Gokte EVP - Risk Management M- 98209 94063 shriram.gokte@riskpro.in Sivaramakrishnan President – Banking & FS M- 98690 19311 smaran.iyer@riskpro.in Rahul Bhan Director M- 99680 05042 rahul.bhan@riskpro.in Hemant Seigell SVP – Risk Management M- 99536 97905 hemant.seigell@riskpro.in Casper Abraham Director M- 98450 61870 casper.abraham@riskpro.in Vijayan Govindarajan EVP – Risk Management M- 99166 63652 vijayan.govindarajan@riskpro.in Ravikiran Bhandari VP – IT Risk Advisory M- 99001 69562 ravikiran.bhandari@riskpro.in Ghaziabad / Noida Chennai Kolkata Gurgaon Siddhartha Ghosh EVP - Finance M- 9810058072 Siddhartha.Ghosh@riskpro.in R Gupta - Insurance Risk M- 98101 07387 R. Muralidharan EVP – Risk Management M- 95660 77326 murali@riskpro.in Kashi Banerjee EVP – Risk Management M- 98304 75375 kashi.banerjee@riskpro.in Nilesh Bhatia Head – Human Capital Mgt. M- 98182 93434 nilesh.bhatia@riskpro.in Asok Sit EVP – Telecom Risk Advisory M- 98105 03463 asok.sit@riskpro.in Pune Salem Ahmedabad Hyderabad / Agra M.L. Jain Principal – Strategy Risk M- 98220 11987 mljain@riskpro.in Priti Tawari M- 9011054085 Chandrasekeran Recruitment franchisee M – 94435 99132 Manoj Kumar M – 98983 65320 Maulik Manakiwala M – 98256 40046 Gourav Ladha Phanindra Prakash (Hyderabad) Member Firm M- 95500 61616 Alok Kumar Agarwal (Agra) Member Firm M- 99971 65253