CONTENTS
• Executive Summary
• Situation Analysis
• Goal
• Strategy
• Tactics
• Implementation
• Control
SITUATION OVERVIEW
• Online food delivering business growing
exponentially
• Organized food delivery business valued at $1.5
billion
• Food retail market in India expected to reach
$894.98 billion by 2020
• Packed Yummies enters the market owing to its
tremendous growth potential
PROPOSED COURSE OF ACTION
• Collaboration with multiple supermarkets
• Striking difference between free and paid
versions
• Introducing premium version with more and
improved services
• Integrating all apps so no need to download
separate apps for each restaurant
COMPANY OVERVIEW
• The company initially enters the food delivery
business
• Seeing the market potential, it intends to start the
online food delivering service
• Plan to become the market leader in online food
delivery business in India
• Expands its scale of operations in India first and
elsewhere later
MARKET OVERVIEW
• Zomato, Swiggy and UberEATS are main
competitors
• Packed Yummies can collaborate with major
restaurants like Dominos and McDonald’s
• For payment purposes, Paytm and Paypal are two
available options
• We can try to reach out more to young people
who value time over money
TARGET CUSTOMERS
• People who like trying different cuisines from different
restaurants
• Demographically, young population who have money
but no time
• Geographically, urban and semi-urban people
• College students living away from hometown
• 20-30 years old working population
GOALS
• To make India a profitable market by 2020
• To be the market leader in the online food
delivery business in India
• To reduce the stress, especially on women, of
cooking food at home
• To deliver quality food at reasonable rates at
people’s doorsteps anytime
TARGET MARKET
CUSTOMERS:
• College students
• Working professionals
• Away from home crowd
• Aged 20-30 years
COLLABORATORS:
• Local restaurants: Want increase in
number of customers
• Grocery stores: Want to increase their net
revenue with increased consumer traffic
• Payment partners: They want a larger
amount of cash to flow in for every
‘cashback’ offer they provide
COMPANY:
• The delivery service is the primary offering
• Online service will involve more sales personnel
• More delivery guys to manage the ever increasing
traffic
COMPETITORS:
• Zomato, Swiggy and UberEATS are major
competitors
• Competition with local restaurants
• Need to face existing players like Grofers
and Big Basket in India
CONTEXT:
• Economically, Indian market has one of the highest potential in the world
• Demographically, we have young population who like experimenting and experiencing new
things related to food
• New opportunities created as people prefer
time over money
• India has not adopted new technological
reforms yet
CUSTOMER VALUE:
• Quickest and free delivery
• Large number of restaurants to choose from
• Greater discounts
• Separate platform for customer reviews
• Number of payment options
COLLABORATOR VALUE
• Increased customer traffic and net worth
• Trade promotions
• Reduced commissions to pay
• Increased market share
• Possibility of expansion
COMPANY VALUE:
• Expansion into newer markets
• Increased revenue generation
• Company’s stakeholders shall be identified in all trade promotions
• All channel conflicts shall be resolved by company itself
FREE APPS
• Free delivery within a particular radius
• Number of payment options available
• Amazing cashback deals
• Separate consumer review platform
• Referral benefits
PAID APPS
• Free delivery within a greater radius
• Larger number of restaurants and options
available
• Customers will earn credits which will get
them discounts
• Better cashback deals
FREE APPS
• Price: $0
PAID APPS
• Price: $2/month
$10/month
$20/month
• Bonuses on regular benefits for the
company employees
• Inexpensive food within the premises of
the company
• Recognition of all the collaborators in
trade promotions
• Recreational facilities within the company
campus
• Social media campaigns
• Online contests
• Word-of-mouth marketing
• Trade shows for restaurants
• Sporting events
• Musical concerts
• Sales contests
• Direct marketing
INFRASTRUCTURE
• Sales team responsible for sales promotion tools management
• Marketing team responsible for devising an effective marketing strategy
• Technical team to handle the entire online platform
• PR team to handle and analyze the public responses
• Delivery guys or the ‘Heart’ of the company
• Making fast and easy decisions
• Making transactions easy and quick using Paytm wallets and PayU money
• Bookmark your favorites to re-order in seconds
• Save your details to fasten ordering
• Paid version could be successful if at least 10% of the users upgrade to it
• Number of downloads should increase exponentially to over a million at least within 1 year
• Online grocery venture should occupy 7-8% of the market by end of 2018
DISCLAIMER
These slides were created by Nishant Kakkar, IIT Delhi for a marketing management internship
under Prof. Sameer Mathur of IIM Lucknow.

Marketing plan for a new android app

  • 4.
    CONTENTS • Executive Summary •Situation Analysis • Goal • Strategy • Tactics • Implementation • Control
  • 6.
    SITUATION OVERVIEW • Onlinefood delivering business growing exponentially • Organized food delivery business valued at $1.5 billion • Food retail market in India expected to reach $894.98 billion by 2020 • Packed Yummies enters the market owing to its tremendous growth potential
  • 7.
    PROPOSED COURSE OFACTION • Collaboration with multiple supermarkets • Striking difference between free and paid versions • Introducing premium version with more and improved services • Integrating all apps so no need to download separate apps for each restaurant
  • 9.
    COMPANY OVERVIEW • Thecompany initially enters the food delivery business • Seeing the market potential, it intends to start the online food delivering service • Plan to become the market leader in online food delivery business in India • Expands its scale of operations in India first and elsewhere later
  • 10.
    MARKET OVERVIEW • Zomato,Swiggy and UberEATS are main competitors • Packed Yummies can collaborate with major restaurants like Dominos and McDonald’s • For payment purposes, Paytm and Paypal are two available options • We can try to reach out more to young people who value time over money
  • 11.
    TARGET CUSTOMERS • Peoplewho like trying different cuisines from different restaurants • Demographically, young population who have money but no time • Geographically, urban and semi-urban people • College students living away from hometown • 20-30 years old working population
  • 12.
    GOALS • To makeIndia a profitable market by 2020 • To be the market leader in the online food delivery business in India • To reduce the stress, especially on women, of cooking food at home • To deliver quality food at reasonable rates at people’s doorsteps anytime
  • 14.
    TARGET MARKET CUSTOMERS: • Collegestudents • Working professionals • Away from home crowd • Aged 20-30 years
  • 15.
    COLLABORATORS: • Local restaurants:Want increase in number of customers • Grocery stores: Want to increase their net revenue with increased consumer traffic • Payment partners: They want a larger amount of cash to flow in for every ‘cashback’ offer they provide
  • 16.
    COMPANY: • The deliveryservice is the primary offering • Online service will involve more sales personnel • More delivery guys to manage the ever increasing traffic
  • 18.
    COMPETITORS: • Zomato, Swiggyand UberEATS are major competitors • Competition with local restaurants • Need to face existing players like Grofers and Big Basket in India
  • 19.
    CONTEXT: • Economically, Indianmarket has one of the highest potential in the world • Demographically, we have young population who like experimenting and experiencing new things related to food • New opportunities created as people prefer time over money • India has not adopted new technological reforms yet
  • 21.
    CUSTOMER VALUE: • Quickestand free delivery • Large number of restaurants to choose from • Greater discounts • Separate platform for customer reviews • Number of payment options
  • 22.
    COLLABORATOR VALUE • Increasedcustomer traffic and net worth • Trade promotions • Reduced commissions to pay • Increased market share • Possibility of expansion
  • 23.
    COMPANY VALUE: • Expansioninto newer markets • Increased revenue generation • Company’s stakeholders shall be identified in all trade promotions • All channel conflicts shall be resolved by company itself
  • 26.
    FREE APPS • Freedelivery within a particular radius • Number of payment options available • Amazing cashback deals • Separate consumer review platform • Referral benefits
  • 27.
    PAID APPS • Freedelivery within a greater radius • Larger number of restaurants and options available • Customers will earn credits which will get them discounts • Better cashback deals
  • 29.
    FREE APPS • Price:$0 PAID APPS • Price: $2/month $10/month $20/month
  • 31.
    • Bonuses onregular benefits for the company employees • Inexpensive food within the premises of the company • Recognition of all the collaborators in trade promotions • Recreational facilities within the company campus
  • 33.
    • Social mediacampaigns • Online contests • Word-of-mouth marketing • Trade shows for restaurants • Sporting events • Musical concerts • Sales contests • Direct marketing
  • 35.
    INFRASTRUCTURE • Sales teamresponsible for sales promotion tools management • Marketing team responsible for devising an effective marketing strategy • Technical team to handle the entire online platform • PR team to handle and analyze the public responses • Delivery guys or the ‘Heart’ of the company
  • 37.
    • Making fastand easy decisions • Making transactions easy and quick using Paytm wallets and PayU money • Bookmark your favorites to re-order in seconds • Save your details to fasten ordering
  • 40.
    • Paid versioncould be successful if at least 10% of the users upgrade to it • Number of downloads should increase exponentially to over a million at least within 1 year • Online grocery venture should occupy 7-8% of the market by end of 2018
  • 41.
    DISCLAIMER These slides werecreated by Nishant Kakkar, IIT Delhi for a marketing management internship under Prof. Sameer Mathur of IIM Lucknow.