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Marketing f th complex sale
M k ti    for the  l     l
Account Based Marketing Workshop
Enrico Brosio MarketOne
       Brosio,
Andrew Court, Oracle
Strategy
                                                     Plan
                                                     Implement

Stand back and Think!                                Measure
                                                     Review
                                                     R i
                                                     Communicate
                                                     Expand




                        Foster dialogue between like‐
                        minded individuals
                        Reach the decision makers
                        Promote solutions to their 
                        business problems
                        business problems
                        Work with relevant partners
                        within the account
                        Provide evidence and 
                        independent corroboration
                        Contribute to increasing deal size 
                        Contribute to increasing deal size
                        and revenue
Strategy
                                                                                  Plan
                                                                                  Implement

Starting out
         out…                                                                     Measure
                                                                                  Review
                                                                                  R i
                                                                                  Communicate
                                                                                  Expand




                                     Customer

                               Executive Sponsorship
                               Corporate Strategy
                               Needs, Direction, Objectives


   Marketing                                                    Sales

   1 or 2 Accounts                                            Executive Sponsorship
   Different Industries         Account Planning              Business Partners
   ABM Strategy                  Baseline Assessment
                                 Baseline Assessment          Long‐term Commitment
   Approved Budget               Footprint Analysis           Relationship with Account
   Headcount                     Relevance Mapping            Status of Account
   Agency Partners               Audience Messaging           …
   …




                          Jointly Agreed Account Plan
Strategy
                                                                                                                   Plan
                                                                                                                   Implement

The Buyers Journey
           Journey…                                                                                                Measure
                                                                                                                   Review
                                                                                                                   R i
                                                                                                                   Communicate
                                                                                                                   Expand




    Discover                Educate                   Mature                      Close                     Celebrate




Data Quality            Customer Hubs             Customer Days             Executive Visits             ‘Go Live’ events
Profiling               Social Media              CxO Summits               Executive Dinners            BMWOracle Racing
Deep Dives              Campaigns                 Nurture Programs          Reference Visits
                        Newsletter                Bid Support
                                                  Bid Support               CVC


               Digital Body Language Monitoring – Website Hits, Customer Hub Subscriptions, Downloads…

                                    Relationship vs. Transactional Marketing
                                    R l ti hi        T      ti   l M k ti
Strategy
                                                  Plan
                                                  Implement

Just a Scratch
       Scratch…                                   Measure
                                                  Review
                                                  R i
                                                  Communicate
                                                  Expand




Program       Nurture
                           Budget       Dashboards
Office
                Change       Touched
  Metrics
              Scoring    Accounts         Oppo tu t es
                                          Opportunities
    Trends
              Influenced         Review
                                             KPI s
                                             KPI’s
   Regional                 Analytics
                Headcount
      Measure                    Net‐new
                                 Net new Expansion
               Reporting     $’s Pipeline
Global                                         ULA s
                                               ULA’s
Strategy
                  Plan
                  Implement

Your Questions?   Measure
                  Review
                  R i
                  Communicate
                  Expand

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Marketing for the complex sale - Andrew Court

  • 1. Marketing f th complex sale M k ti for the l l Account Based Marketing Workshop Enrico Brosio MarketOne Brosio, Andrew Court, Oracle
  • 2. Strategy Plan Implement Stand back and Think! Measure Review R i Communicate Expand Foster dialogue between like‐ minded individuals Reach the decision makers Promote solutions to their  business problems business problems Work with relevant partners within the account Provide evidence and  independent corroboration Contribute to increasing deal size  Contribute to increasing deal size and revenue
  • 3. Strategy Plan Implement Starting out out… Measure Review R i Communicate Expand Customer Executive Sponsorship Corporate Strategy Needs, Direction, Objectives Marketing Sales 1 or 2 Accounts Executive Sponsorship Different Industries Account Planning Business Partners ABM Strategy Baseline Assessment Baseline Assessment Long‐term Commitment Approved Budget Footprint Analysis Relationship with Account Headcount Relevance Mapping Status of Account Agency Partners Audience Messaging … … Jointly Agreed Account Plan
  • 4. Strategy Plan Implement The Buyers Journey Journey… Measure Review R i Communicate Expand Discover Educate Mature Close Celebrate Data Quality Customer Hubs Customer Days Executive Visits ‘Go Live’ events Profiling Social Media CxO Summits Executive Dinners BMWOracle Racing Deep Dives Campaigns Nurture Programs Reference Visits Newsletter Bid Support Bid Support CVC Digital Body Language Monitoring – Website Hits, Customer Hub Subscriptions, Downloads… Relationship vs. Transactional Marketing R l ti hi T ti l M k ti
  • 5. Strategy Plan Implement Just a Scratch Scratch… Measure Review R i Communicate Expand Program Nurture Budget Dashboards Office Change Touched Metrics Scoring Accounts Oppo tu t es Opportunities Trends Influenced Review KPI s KPI’s Regional Analytics Headcount Measure Net‐new Net new Expansion Reporting $’s Pipeline Global ULA s ULA’s
  • 6. Strategy Plan Implement Your Questions? Measure Review R i Communicate Expand