Marjorie R. Fox is a Project Management Professional with over 20 years of experience managing large implementation projects from start to finish across various industries. She has a proven track record of leading teams, managing budgets, resolving issues, and ensuring customer satisfaction on projects involving network installations, data center implementations, and security tool deployments. Her expertise includes the full project lifecycle from planning and resource coordination to go-live support and maintenance.
This document provides a summary of Victor Holderby's experience as an IT Project Manager, including his background, skills, and representative projects. He has over 15 years of experience managing complex IT projects from initial requirements gathering through implementation and documentation. His areas of strength include project planning, communication with stakeholders, and ensuring projects are delivered on time and within budget.
This document provides a summary of Ahmed I Al-Kokah's qualifications and professional experience. He has over 12 years of experience in IT infrastructure projects for the Kuwaiti government. Some of the key projects he has led or coordinated include building a new data center, hosting a new disaster recovery site, deploying wireless coverage, and implementing ISO 27001 standards. He is proficient in technologies like Cisco routing, switching, and voice over IP.
Suhas Deshmukh is an experienced IT management professional with over 8 years of experience managing IT infrastructure, operations, projects, and teams. He has extensive technical skills and experience delivering IT services and solutions for enterprises. The document provides details of his skills, experience managing IT functions for various companies, and technical expertise.
Girish Dambal has over 20 years of experience in information security, compliance, and IT project management. He currently works as a Process & Compliance Manager and CISO, where he manages security compliance for over 100 customers. Previously he was a Tower Manager for UNIX & Messaging and also served as CISO. He has expertise in areas such as risk mitigation, strategic planning, audits and compliance, and project management.
Patricia Martinez is a highly skilled support professional seeking a new position. She has over 20 years of experience in project coordination, business administration, and engineering roles. Her background includes positions at Reliant Land Service, WindStream-Teksystems, Target Corporation, Telepacific Communications, UTC Aerospace Systems, Integra Telecom, Cricket Communications, and Teligent Communications. She is proficient in various software programs and seeks to continue leveraging her skills and experience.
Glenda Pickett has over 10 years of experience in IT service delivery, technical support, order processing, and client communications. She has a proven track record of successfully managing teams and projects, and has worked with companies like Bank of America, Hewlett-Packard Enterprises Services, and AT&T. She is recognized as a high performer, subject matter expert, and go-to person for resolving complex issues. Glenda has strong skills in technologies like Avaya, Cisco, Microsoft Lync, and IT service management platforms.
Rahul Sharma is seeking a managerial role utilizing over 9 years of experience in project management, operations and maintenance, client relationship management, and team management in the telecom/IT industry. He is currently a Senior Consultant at Infosys managing a team of 8 employees and global accounts. Prior to this, he held roles as an Incident Manager at Ericsson managing customer escalations and outages, and as an MSS Engineer configuring and maintaining ZTE and Ericsson telecom equipment.
Gary Bridger has over 20 years of experience in information technology roles. He has managed IT departments with over 1500 workstations and 172 servers. Some of his responsibilities have included implementing and maintaining ERP and CRM systems, Exchange migrations, managing IT budgets, and acting as a project manager for remote office implementations. He has experience in a variety of industries including financial services, manufacturing, and telecommunications.
This document provides a summary of Victor Holderby's experience as an IT Project Manager, including his background, skills, and representative projects. He has over 15 years of experience managing complex IT projects from initial requirements gathering through implementation and documentation. His areas of strength include project planning, communication with stakeholders, and ensuring projects are delivered on time and within budget.
This document provides a summary of Ahmed I Al-Kokah's qualifications and professional experience. He has over 12 years of experience in IT infrastructure projects for the Kuwaiti government. Some of the key projects he has led or coordinated include building a new data center, hosting a new disaster recovery site, deploying wireless coverage, and implementing ISO 27001 standards. He is proficient in technologies like Cisco routing, switching, and voice over IP.
Suhas Deshmukh is an experienced IT management professional with over 8 years of experience managing IT infrastructure, operations, projects, and teams. He has extensive technical skills and experience delivering IT services and solutions for enterprises. The document provides details of his skills, experience managing IT functions for various companies, and technical expertise.
Girish Dambal has over 20 years of experience in information security, compliance, and IT project management. He currently works as a Process & Compliance Manager and CISO, where he manages security compliance for over 100 customers. Previously he was a Tower Manager for UNIX & Messaging and also served as CISO. He has expertise in areas such as risk mitigation, strategic planning, audits and compliance, and project management.
Patricia Martinez is a highly skilled support professional seeking a new position. She has over 20 years of experience in project coordination, business administration, and engineering roles. Her background includes positions at Reliant Land Service, WindStream-Teksystems, Target Corporation, Telepacific Communications, UTC Aerospace Systems, Integra Telecom, Cricket Communications, and Teligent Communications. She is proficient in various software programs and seeks to continue leveraging her skills and experience.
Glenda Pickett has over 10 years of experience in IT service delivery, technical support, order processing, and client communications. She has a proven track record of successfully managing teams and projects, and has worked with companies like Bank of America, Hewlett-Packard Enterprises Services, and AT&T. She is recognized as a high performer, subject matter expert, and go-to person for resolving complex issues. Glenda has strong skills in technologies like Avaya, Cisco, Microsoft Lync, and IT service management platforms.
Rahul Sharma is seeking a managerial role utilizing over 9 years of experience in project management, operations and maintenance, client relationship management, and team management in the telecom/IT industry. He is currently a Senior Consultant at Infosys managing a team of 8 employees and global accounts. Prior to this, he held roles as an Incident Manager at Ericsson managing customer escalations and outages, and as an MSS Engineer configuring and maintaining ZTE and Ericsson telecom equipment.
Gary Bridger has over 20 years of experience in information technology roles. He has managed IT departments with over 1500 workstations and 172 servers. Some of his responsibilities have included implementing and maintaining ERP and CRM systems, Exchange migrations, managing IT budgets, and acting as a project manager for remote office implementations. He has experience in a variety of industries including financial services, manufacturing, and telecommunications.
Ravi Kant has over 10 years of experience in designing, implementing, and operating voice and contact center technologies. He has strong knowledge of Cisco unified communication products and experience managing projects, teams, operations, and customer escalations. His experience includes development of IVR applications and databases along with third party integrations.
Saddam Hossain Robin has over 4 years of experience in telecommunications implementation, operations, maintenance, and project management. He has worked on major rollout projects for Robi Axiata and Airtel Bangladesh. His experience includes radio base station installation, transmission network configuration, power system installation, and quality audits. He is proficient in Ericsson equipment including RBS 2000, 6000, mini-link, and power systems. Robin aims to utilize his technical skills and project management experience to contribute value as a telecommunications professional.
BTAS is an award-winning, woman-owned small business with over 140 employees nationwide. They provide acquisition management, IT, engineering, and program management services to federal agencies including DoD, NASA, and DOE. BTAS has a proven track record of over 15 years on large-scale federal programs, with excellent performance reviews and financial stability. They offer experienced professionals, quality processes, and technical expertise to support customers' mission needs.
Production Readiness Reviews of Information Systems in BezeqLeadersNet.co.il
תהליך חשוב בניהול איכות בארגון הוא הטיפול במערכות מידע לפני עלייתן לאוויר.
חטיבת טכנולוגיות מידע בבזק יישמה לאחרונה נוהל קפדני לטיפול בשלב ההיערכות
להפעלה בייצור על פעילויות המוכנות הנדרשות בו, במטרה לשפר את העמידה ביעדי
הפרויקטים והחטיבה ובמטרה לשפר את יכולת התחרות של החברה.
המצגת סוקרת את תהליך ''סקר המוכנות לייצור'' המיושם בהצלחה רבה במערכות המידע
בבזק: הנוהל, רשימת התיוג, השותפים לתהליך ולקחים שנלמדו.
מצגת מאת נגה יינון, מנהלת מתודולוגיות ואבטחת איכות של חטיבת טכנולוגיות מידע בבזק.
Jon Kankel has over 20 years of experience as a senior systems and storage engineer specializing in Hitachi storage systems. He has extensive technical expertise with Hitachi storage platforms and protocols as well as experience managing large storage environments for Fortune 500 companies. Kankel delivers superior customer service and has worked with many global customers to install, configure, upgrade and maintain their storage infrastructure.
Michael Canady is seeking a position as a computer networking or alarm technician. He has over 10 years of experience in customer service, networking, and troubleshooting. Currently, he works as a Broadband Tech III for Suddenlink Communications, where he installs and repairs internet, video, and phone services. Previously, he held roles as a Home Security Installer and Broadband Tech II, also for Suddenlink Communications. Canady has skills in Microsoft Office, networking, Active Directory, Linux, problem solving, and more. He aims to leverage his technical abilities and strong customer service background.
Alex M Imholz has over 30 years of experience in technical support and project management for telecommunications systems. He has extensive experience supporting Nortel PBX systems including the SL-1, Meridian 1, and Communication Server 1000 platforms. His background includes engineering, sales, customer service, and managing remote technical support teams. He has managed hardware and software upgrades and installations for systems integrated with call center applications.
John Dallas has over 30 years of experience in telecommunications and IT project management. He has held roles as a telecommunications analyst, systems integration project manager, and infrastructure project manager. His experience includes managing voice, data, and video systems and projects across various industries.
mHealth and INGO Progress_Perrin_10.11.12CORE Group
Mobile data collection was used to conduct a nationwide survey in Sierra Leone involving 8,000 respondents. iPhones running iFormBuilder were used by 89 enumerators to electronically collect and store complex survey data. While there were challenges with timelines, technology performance, and field support, the project was largely successful with real-time data collection and monitoring. Lessons learned included allowing more time for planning and testing, providing ongoing technical support, and having contingency plans for technology and data issues. The presentation provides an overview of how mobile data collection was implemented and its benefits, as well as factors to consider for other organizations.
Swaminathan Balasubramanian has over 18 years of experience in networking, core networking, network virtualization, ISP systems administration and e-commerce. He has experience managing teams and leading projects for companies like Tech Mahindra, ATT, British Telecom and Bharti Airtel. Currently he works as a senior technical architect at Tech Mahindra where he is responsible for requirement engineering, network design, testing and troubleshooting for various virtualization and core routing projects.
Thomas Hand has over 27 years of experience in call center management, call routing solutions, and customer service strategies at AT&T. He has extensive experience designing and implementing call routing solutions using Cisco ICM, Avaya PBX systems, and AT&T routing platforms. The document provides details of his technical skills and professional experience managing call centers and routing solutions.
The document is a resume for an Electronic Technician named Mohammad Al-Ogaidey. It summarizes his qualifications and extensive experience in fields such as wireless networking, telecommunications engineering, and electronics. He has over 10 years of experience working for companies such as Ericsson, NCS Technologies, Globecomm Systems, and Verizon Business installing, maintaining, and repairing various electronic and telecommunications equipment. He is certified in areas like computer and communications, tower safety, and various wireless networking technologies.
Pramodh Kumar Ch has over 16 years of experience leading IT teams and implementing solutions for banks, logistics, and healthcare companies. He has a proven track record of delivering highly available infrastructure and global solutions, and currently serves as Head of IT & Projects for an upcoming 600-bed multi-specialty hospital. His expertise includes core banking solutions, data center design, network infrastructure, and ensuring compliance, security, and minimal business disruptions.
Rodney W Wesson is an IT Specialist Lead at Norfolk Naval Shipyard in Virginia. He has over 20 years of experience in roles such as Inventory Control Receipt Manager, Project Manager, and IT Specialist Lead providing technical support. His responsibilities include managing classified media control, generating accountability metrics, overseeing IT equipment purchases, assigning and reviewing subordinates' work, and providing technical support across various networks. He has extensive experience leading teams, implementing projects, and serving as a subject matter expert in IT and telecommunications.
- John LaCagnina is an experienced IT auditor, project manager, and consultant with over 20 years of experience in information security, compliance (SOX, PCI DSS, etc.), and quality assurance. He has worked in various industries including financial services, pharmaceuticals, and hospitality.
- He holds multiple professional certifications including CISA, PMP, CGRCM-IT, CSOXP, and is knowledgeable in frameworks like COSO, CobiT, and methodologies like ITIL.
- He has extensive experience implementing and auditing controls, conducting assessments and gap analyses, ensuring regulatory compliance, and managing projects, audits, and teams simultaneously.
Hossam Eldeen Fahmy Abdel Maksoud has over 12 years of experience in telecommunications project management and engineering. He has worked for various companies including Etisalat, Huawei, NEC, and Mobilis in roles such as transmission engineer, team leader, and senior supervisor. Currently he is a Senior Supervisor of Inventory and Fixed Asset Management at Etisalat, where he manages the company's network inventory system and asset lifecycle. He has extensive training and experience with telecom equipment from vendors including Huawei, Ericsson, and NEC.
Pankaj Singh has over 15 years of experience in the telecom domain working on prepaid top-up systems, revenue assurance, and provisioning mediation projects. He currently works as a technical team leader at IBM India Private Ltd and has experience leading teams and managing projects for clients like Vodafone and Idea. His technical skills include Java/J2EE, Linux, AIX, SQL, and he has experience with technologies like Tomcat, Oracle, and Comptel.
Amelia Worthy has over 15 years of experience in project and provisioning management. She has a track record of successfully completing over 96% of projects on time and within budget. Most recently, she worked as a Transport Project Manager at AT&T where she managed 20 overlapping projects yearly and led the Southeast market to rank #1 for 3 years resulting in over $200,000 in revenue.
This document is a resume for Alen Lonic. It summarizes his experience as an IT Operations Manager at ProHealthcare in Lake Success, NY, and prior roles including Systems Engineer at Citigroup in New York City and Network Security Analyst at Time Warner Cable in Jamaica, NY. The resume highlights his over 15 years of experience in IT operations management, project management, help desk support, network administration, server maintenance, and technical support. It also lists his areas of expertise, education including an Associate's degree in Information Technology and MCSE certification, and contact information.
Thomas Savard has over 20 years of experience in release management, environment management, and ITIL implementation. He has held roles at Cognizant Technology Solutions and Fidelity Investments where he managed releases, environments, and implemented ITIL processes. Savard has strong skills in frameworks like CA Endeavor, programming languages like Cobol and SQL, and methodologies like ITIL and SDLC.
Abhimanyu Singh Dhannawat has over 9 years of experience in telecom project and operations management. He has experience leading 4G rollout projects for Reliance Jio and 3G projects for Bharti Airtel. His skills include planning and scheduling project activities, network equipment rollout, vendor management, and ensuring projects are completed on time and within budget. He holds a B.E. in Electronics and Communication Engineering and is pursuing an MBA and PMP certification.
The document summarizes the experience and qualifications of an IT professional seeking a senior role in IT operations management, project management, or service delivery. They have nearly 22 years of experience in areas like SAP Basis management, IT infrastructure management, IT operations, service delivery, and project management. Their experience includes roles managing IT operations, service delivery, ITIL implementation, network deployment and management, technical support, and project management.
Ravi Kant has over 10 years of experience in designing, implementing, and operating voice and contact center technologies. He has strong knowledge of Cisco unified communication products and experience managing projects, teams, operations, and customer escalations. His experience includes development of IVR applications and databases along with third party integrations.
Saddam Hossain Robin has over 4 years of experience in telecommunications implementation, operations, maintenance, and project management. He has worked on major rollout projects for Robi Axiata and Airtel Bangladesh. His experience includes radio base station installation, transmission network configuration, power system installation, and quality audits. He is proficient in Ericsson equipment including RBS 2000, 6000, mini-link, and power systems. Robin aims to utilize his technical skills and project management experience to contribute value as a telecommunications professional.
BTAS is an award-winning, woman-owned small business with over 140 employees nationwide. They provide acquisition management, IT, engineering, and program management services to federal agencies including DoD, NASA, and DOE. BTAS has a proven track record of over 15 years on large-scale federal programs, with excellent performance reviews and financial stability. They offer experienced professionals, quality processes, and technical expertise to support customers' mission needs.
Production Readiness Reviews of Information Systems in BezeqLeadersNet.co.il
תהליך חשוב בניהול איכות בארגון הוא הטיפול במערכות מידע לפני עלייתן לאוויר.
חטיבת טכנולוגיות מידע בבזק יישמה לאחרונה נוהל קפדני לטיפול בשלב ההיערכות
להפעלה בייצור על פעילויות המוכנות הנדרשות בו, במטרה לשפר את העמידה ביעדי
הפרויקטים והחטיבה ובמטרה לשפר את יכולת התחרות של החברה.
המצגת סוקרת את תהליך ''סקר המוכנות לייצור'' המיושם בהצלחה רבה במערכות המידע
בבזק: הנוהל, רשימת התיוג, השותפים לתהליך ולקחים שנלמדו.
מצגת מאת נגה יינון, מנהלת מתודולוגיות ואבטחת איכות של חטיבת טכנולוגיות מידע בבזק.
Jon Kankel has over 20 years of experience as a senior systems and storage engineer specializing in Hitachi storage systems. He has extensive technical expertise with Hitachi storage platforms and protocols as well as experience managing large storage environments for Fortune 500 companies. Kankel delivers superior customer service and has worked with many global customers to install, configure, upgrade and maintain their storage infrastructure.
Michael Canady is seeking a position as a computer networking or alarm technician. He has over 10 years of experience in customer service, networking, and troubleshooting. Currently, he works as a Broadband Tech III for Suddenlink Communications, where he installs and repairs internet, video, and phone services. Previously, he held roles as a Home Security Installer and Broadband Tech II, also for Suddenlink Communications. Canady has skills in Microsoft Office, networking, Active Directory, Linux, problem solving, and more. He aims to leverage his technical abilities and strong customer service background.
Alex M Imholz has over 30 years of experience in technical support and project management for telecommunications systems. He has extensive experience supporting Nortel PBX systems including the SL-1, Meridian 1, and Communication Server 1000 platforms. His background includes engineering, sales, customer service, and managing remote technical support teams. He has managed hardware and software upgrades and installations for systems integrated with call center applications.
John Dallas has over 30 years of experience in telecommunications and IT project management. He has held roles as a telecommunications analyst, systems integration project manager, and infrastructure project manager. His experience includes managing voice, data, and video systems and projects across various industries.
mHealth and INGO Progress_Perrin_10.11.12CORE Group
Mobile data collection was used to conduct a nationwide survey in Sierra Leone involving 8,000 respondents. iPhones running iFormBuilder were used by 89 enumerators to electronically collect and store complex survey data. While there were challenges with timelines, technology performance, and field support, the project was largely successful with real-time data collection and monitoring. Lessons learned included allowing more time for planning and testing, providing ongoing technical support, and having contingency plans for technology and data issues. The presentation provides an overview of how mobile data collection was implemented and its benefits, as well as factors to consider for other organizations.
Swaminathan Balasubramanian has over 18 years of experience in networking, core networking, network virtualization, ISP systems administration and e-commerce. He has experience managing teams and leading projects for companies like Tech Mahindra, ATT, British Telecom and Bharti Airtel. Currently he works as a senior technical architect at Tech Mahindra where he is responsible for requirement engineering, network design, testing and troubleshooting for various virtualization and core routing projects.
Thomas Hand has over 27 years of experience in call center management, call routing solutions, and customer service strategies at AT&T. He has extensive experience designing and implementing call routing solutions using Cisco ICM, Avaya PBX systems, and AT&T routing platforms. The document provides details of his technical skills and professional experience managing call centers and routing solutions.
The document is a resume for an Electronic Technician named Mohammad Al-Ogaidey. It summarizes his qualifications and extensive experience in fields such as wireless networking, telecommunications engineering, and electronics. He has over 10 years of experience working for companies such as Ericsson, NCS Technologies, Globecomm Systems, and Verizon Business installing, maintaining, and repairing various electronic and telecommunications equipment. He is certified in areas like computer and communications, tower safety, and various wireless networking technologies.
Pramodh Kumar Ch has over 16 years of experience leading IT teams and implementing solutions for banks, logistics, and healthcare companies. He has a proven track record of delivering highly available infrastructure and global solutions, and currently serves as Head of IT & Projects for an upcoming 600-bed multi-specialty hospital. His expertise includes core banking solutions, data center design, network infrastructure, and ensuring compliance, security, and minimal business disruptions.
Rodney W Wesson is an IT Specialist Lead at Norfolk Naval Shipyard in Virginia. He has over 20 years of experience in roles such as Inventory Control Receipt Manager, Project Manager, and IT Specialist Lead providing technical support. His responsibilities include managing classified media control, generating accountability metrics, overseeing IT equipment purchases, assigning and reviewing subordinates' work, and providing technical support across various networks. He has extensive experience leading teams, implementing projects, and serving as a subject matter expert in IT and telecommunications.
- John LaCagnina is an experienced IT auditor, project manager, and consultant with over 20 years of experience in information security, compliance (SOX, PCI DSS, etc.), and quality assurance. He has worked in various industries including financial services, pharmaceuticals, and hospitality.
- He holds multiple professional certifications including CISA, PMP, CGRCM-IT, CSOXP, and is knowledgeable in frameworks like COSO, CobiT, and methodologies like ITIL.
- He has extensive experience implementing and auditing controls, conducting assessments and gap analyses, ensuring regulatory compliance, and managing projects, audits, and teams simultaneously.
Hossam Eldeen Fahmy Abdel Maksoud has over 12 years of experience in telecommunications project management and engineering. He has worked for various companies including Etisalat, Huawei, NEC, and Mobilis in roles such as transmission engineer, team leader, and senior supervisor. Currently he is a Senior Supervisor of Inventory and Fixed Asset Management at Etisalat, where he manages the company's network inventory system and asset lifecycle. He has extensive training and experience with telecom equipment from vendors including Huawei, Ericsson, and NEC.
Pankaj Singh has over 15 years of experience in the telecom domain working on prepaid top-up systems, revenue assurance, and provisioning mediation projects. He currently works as a technical team leader at IBM India Private Ltd and has experience leading teams and managing projects for clients like Vodafone and Idea. His technical skills include Java/J2EE, Linux, AIX, SQL, and he has experience with technologies like Tomcat, Oracle, and Comptel.
Amelia Worthy has over 15 years of experience in project and provisioning management. She has a track record of successfully completing over 96% of projects on time and within budget. Most recently, she worked as a Transport Project Manager at AT&T where she managed 20 overlapping projects yearly and led the Southeast market to rank #1 for 3 years resulting in over $200,000 in revenue.
This document is a resume for Alen Lonic. It summarizes his experience as an IT Operations Manager at ProHealthcare in Lake Success, NY, and prior roles including Systems Engineer at Citigroup in New York City and Network Security Analyst at Time Warner Cable in Jamaica, NY. The resume highlights his over 15 years of experience in IT operations management, project management, help desk support, network administration, server maintenance, and technical support. It also lists his areas of expertise, education including an Associate's degree in Information Technology and MCSE certification, and contact information.
Thomas Savard has over 20 years of experience in release management, environment management, and ITIL implementation. He has held roles at Cognizant Technology Solutions and Fidelity Investments where he managed releases, environments, and implemented ITIL processes. Savard has strong skills in frameworks like CA Endeavor, programming languages like Cobol and SQL, and methodologies like ITIL and SDLC.
Abhimanyu Singh Dhannawat has over 9 years of experience in telecom project and operations management. He has experience leading 4G rollout projects for Reliance Jio and 3G projects for Bharti Airtel. His skills include planning and scheduling project activities, network equipment rollout, vendor management, and ensuring projects are completed on time and within budget. He holds a B.E. in Electronics and Communication Engineering and is pursuing an MBA and PMP certification.
The document summarizes the experience and qualifications of an IT professional seeking a senior role in IT operations management, project management, or service delivery. They have nearly 22 years of experience in areas like SAP Basis management, IT infrastructure management, IT operations, service delivery, and project management. Their experience includes roles managing IT operations, service delivery, ITIL implementation, network deployment and management, technical support, and project management.
Krishan Kumar is a senior network engineer currently working for Cisco India Ltd. in Ranchi, Jharkhand. He has over 4 years of experience in network engineering roles. His current role involves providing L2 support and ensuring smooth network operations for projects like Reliance Jio. He has experience configuring Cisco routers and switches as well as working with routing protocols like IS-IS, BGP, and troubleshooting network issues. Previously he worked for Wipro Technologies on transmission engineering and feasibility analysis roles for Vodafone's UBR network project.
This document is a resume for James Allen Robertson that summarizes his experience and qualifications as an operations and project manager for telecommunications companies. It outlines his 20+ years of experience managing network operations centers, projects, budgets up to $6M, and staff. Key skills highlighted include project management, customer service, hardware installation and troubleshooting, and engineering experience designing TDM and Ethernet networks using Cisco routers and switches.
This document contains a summary of Kamal Nabh Pratap Singh's professional experience and qualifications. It includes his contact information, career objective of seeking leadership roles, and over 8 years of experience in IT operations, systems administration, and infrastructure support. His technical skills include networking, servers, operating systems, databases, and programming languages. He has worked as a Service Delivery Manager and Project Manager at IBM India Pvt. Ltd., managing projects, client accounts, and mainframe user access.
Senior Management : Program-Project Management / Service Delivery / Field ...Pramod Heddurshetti
Excellent track record of consistently growing business footprint, increasing profitability and improving customer & stakeholder satisfaction. Rich experience in delivery of large scale Wire line & Wireless Telecom Projects (includes Planning, Deployment, Installation, Maintenance, and Commissioning of Telecom N/Ws), involving schedule development, resource management, monitoring P&L of all projects till the stage of delivery. Skilled in managing programs of Wire line/Wireless Voice, Data Circuits.
Instrumental in improving revenue & bottom line by building strong working relationships with customers; proficient in capability development with passion for development of business models and business process solutions that result in an integrated customer experience. Considerable experience in managing project end to end to meet business goal & timelines. Skilled in building risk policies and implementing mechanisms to mitigate risks.
Track record of making site operational in within a record time and giving a complete process turnaround through team collaboration and performance levels enhancement, introduction of weekly rewards.
A visionary technology manager with proven results in designing & setting-up NOC Operations from scratch and in monitoring day-to-day operations of large scale Enterprise Network Infrastructure. Possess strong analytical balanced with ability to lead large teams size.
Kenneth M. Fischler has over 30 years of experience in information technology with a focus on project management, data transmission, and data center operations. He has held senior management positions at several large financial institutions where he led teams, managed multi-million dollar budgets, and successfully completed large-scale projects including mergers, system conversions, and data center relocations. Fischler has expertise in a variety of hardware and software technologies.
Marc Cadden is an IT project manager with over 20 years of experience successfully managing projects in various industries. He has extensive experience managing teams, projects, budgets, and schedules using tools like MS Project, PlanView, and Agile methodologies. Cadden holds PMP and PMI-ACP certifications and has managed projects ranging from 750 hours to over 2500 hours involving teams of up to 80 members.
Kevin Sherrard is an experienced IT professional with over 15 years of experience managing IT projects, business intelligence, client services, end-user support, and technology integration. He has a track record of successfully migrating systems, re-engineering processes to reduce costs, and providing 24/7 on-call support. Sherrard holds qualifications in project management, business intelligence, requirements analysis, and technology standards.
Joel Lucien has over 7 years of experience managing complex projects at companies like Cisco, Citi, and the United States Army. He holds a B.S. in Computer Science and is currently studying for the ITIL Foundations certification exam. At Cisco, he has served as a High Touch Operations Manager and Project Manager, responsible for global projects involving systems migrations and release management. Prior to Cisco, he worked at Citi as a Project Manager overseeing infrastructure changes and releases. He also has 4 years of experience in the United States Army as a Military Police Staff Sergeant, including deployments to Iraq.
This document provides a summary of a candidate's career objective, qualifications, and experience. The candidate aims to work as a technical project manager focused on data network design, implementation, and troubleshooting. They have 12 years of experience in project management, networking, and customer relationship management. Their experience includes configuring Cisco routers, switches, and firewalls, as well as implementing WAN circuits, VPNs, DHCP, DNS, and more.
This document provides a summary of Ruchi Verma's qualifications and experience. She has over 8 years of experience in network optimization projects, customer and vendor management, and troubleshooting VOIP networks. Her most recent role was as a Network Analyst at Accenture where she managed network optimization projects for clients across regions. Prior to that, she held roles as a Network Engineer and Executive Networks at other telecommunications companies. She has a BE in Telecommunication and professional certifications in CCNA and PMP.
Anil Kumar S has over 10 years of experience in operations management, service management, configuration management, and IT asset management. He has worked at companies like Unisys India Pvt Ltd, Cisco Systems India Pvt Ltd, Infosys BPO, and C-Cubed Solutions Pvt Ltd. He is pursuing an MBA in Operations Management from ITM University and holds certifications in ITIL V3 Foundation and Six Sigma - Yellow Belt. Anil seeks a challenging career opportunity that allows professional and personal growth.
Adel Eid Ali is seeking a senior IT management role with over 27 years of experience in IT roadmap development, project management, infrastructure planning, and stakeholder management. He has a proven track record of managing IT departments, developing and implementing technology strategies, and leading IT projects from initiation to closure while adhering to budgets. His previous roles include ICT Manager at Dana Gas Egypt where he managed a $4M annual IT budget and IT systems across multiple sites.
This document provides a summary of John Elza's experience in operations roles over 20 years. It includes his contact information and an overview of his skills and qualifications, followed by descriptions of his roles and responsibilities in change control, network operations, help desk management, and other areas for various employers like T-Mobile, MetroPCS, Securus Technologies, and others. His experience includes writing policies and procedures, managing NOCs, help desks, change advisory boards, and leading teams in network implementations, maintenance, and issue resolution.
Shivayogayya Hiremath is a network operations professional with over 20 years of experience managing teams and leading projects for telecom companies like British Telecom, Verizon, and Vodafone. He currently works as a manager at Accenture, where he oversees service delivery operations and project management. Hiremath has expertise in areas such as network planning, service delivery, project management, and incident/problem resolution. He holds an MBA and several technical certifications.
This document provides a summary of Adeel Ahmad's contact information, work experience, skills, and education. It summarizes him as an experienced project management professional with 9 years of experience managing telecommunications projects. His experience includes roles managing the implementation of 2G/3G/LTE networks, core network monitoring systems, microwave packet radio systems, access networks and more for companies like Telenor, LCC, and Alcatel-Lucent. He has technical skills in areas like project management, reliability analysis, equipment deployment, audits, and training.
Lynne Keoghan is an experienced project manager with over 30 years of experience managing projects across multiple industries including retail, financial services, government, aerospace, and telecoms. She has extensive experience in project management, software development, infrastructure implementation, and managing both internal teams and third-party suppliers. Currently she is working as an Operations Manager at Bespoke-Excel, where her responsibilities include managing development teams, ensuring quality deliverables are delivered on time and on budget, and managing personal development of team members.
The applicant is applying for a Project Manager position and has over 11 years of experience in IT, including 4.5 years of experience managing projects from design to implementation at Al Rajhi Bank. He successfully managed the deployment of over 1500 ATMs on time and within budget. His responsibilities included planning, coordinating resources, managing risks, and ensuring project quality and stakeholder satisfaction. He believes his background and track record make him a strong candidate for the position.
Mohammed Fazal Imran has over 11 years of experience in IT, including 4.5 years as an ATM Deployment Project Manager at Al Rajhi Bank. He is responsible for managing multi-disciplinary teams and the entire project lifecycle from initiation to completion. He has successfully managed the deployment of over 1500 ATMs. Imran has strong technical skills including networking, routing protocols, Windows administration, and project management methodologies. He is pursuing his Project Management Professional certification.
1. Marjorie R. Fox
Phone: 612-819-0188 2106 Pinehurst Avenue St. Paul, MN Email: marj.fox@comcast.net
Project Management Professional (PMP)
Highly Qualified Professional experienced in managing large implementation projects. Commitment-to-Success and Customer
Satisfaction. Well-Rounded Skill-Set to wholly manage and Direct Projects from start to finish. Goal-oriented professional with a
capacity to analyze business processes and lead innovative projects from concept through execution. Proven ability to manage
customer expectations, delegate staff responsibilities, and balance changing priorities. Extremely adaptable performer with a
commitment to achieving personal, team, and organizational objectives. Strong communication and strategic thinking abilities.
Decisive leader, able to resolve problems in a proactive and efficient manner. Substantial Technical background.
Profile Summary
• Pre and Post-Sales Project Implementation Mgmt
• Life Cycle Project Management
• Executive Level Reporting
• Large Implementation Planning and Execution
• Data Center Environment
• Equipment, Vendor, and Resource Management
• Budget Creation and Adherence
• Process Definition and Streamlining
• Site Preparation & Transport Delivery
• Cyber Security
Experience
February 2016 – Present
Digital Intelligence Systems Inc. Consultant - Senior Project Manager Eden Prairie, MN
Senior Project Manager Implementing Data Center Cyber Security Monitoring Centers at Optum. Lead a Team of 40+ resources
to manage, stage, ship, install, configure, operationalize and maintain the latest cyber security tools for newly acquired entities.
End to end management and process creation, tool and appliance coordination, onboarding of Acquired Entities Executive
Management and employees for network discovery and integration. Data center procedures and contract negotiations, budget
creation and adherence, resource allocation and forecasting, problem solving and overall implementation and maintenance.
• Acquired Entities - Security Monitoring Center (SMC) deployed at each selected Acquired Entity. This is a
standalone security solution to allow IRM security event monitoring to protect Acquired Entity data and includes
Syslog collection, Deep Packet Inspection, Netflow east –west traffic monitoring and local log checking. Including
Catamaran, Lewin, MedExpress, NAMM-CA, and ProHealth NY.
• Network and Cyber Security Tools – Cisco Routers and Switches, APT Detection – FireEye, AAPT Detection-DNS –
Damballa, DLP Network and Web – Symantec, Deep Packet Inspection – RSA, Forensics Server – HP Physical
Server, Inline Tap – Gigamon, Layer 7 Firewall and IPS – Palo Alto, Load Balancers – F5, Netflow Capture and
Identity – Lancope, Security Information and Event Management (Log Collection and Events Per Second) – HP
ArcSight, SSLVPN – Pulse, TAD Console – Raritan, and Web Proxy - BlueCoat
• Storage, Staging, and Shipping – Responsible for storage of all equipment, shipping of device to staging facility,
management of tool configuration and shipping and installation at final location.
• Budget – Manage budget and spending for all Tools, Appliances, Resources and Vendors on the project.
• Relationship Management– Responsible for all internal team, vendor, and acquired entity relationships and
deliverables.
February 2005 – December 2015
Acuative (Formerly known as Telsource Corporation) - Project Manager St. Paul, MN
Lead Project Manager for on AT&T and Cargill Account Domestic and Global Network Implementation data project. Managed,
cross-functional teams. Lead risk analyst on the AT&T project to build and maintain the vendor relationship. Work daily with
2. Network Engineers and Project Managers within Cisco and AT&T to build and adhere to contract, processes and procedures.
Plan and execute activities before, during and after network integration and testing in Cargill’s Network. Responsible for
managing schedules and dependencies. Responsible for monthly billing delivery and accountable for budget variances and risk
analysis to ensure the project is on time and within budget.
• MRS - Successfully led Project Management efforts to complete installation of Cisco routers and OOB Modem
devices on over 2500 sites Domestically
• Provimi – Successfully implemented the installation of Cisco routers Internationally with the acquisition of Provimi
into the Cargill environment as well as Cargill proper locations
• Relationship Management – Responsible for building and maintenance of the customer relationship between AT&T
and Acuative.
• Billing Preparation – Prepared customer customized billing solution on a monthly basis
• Procurement and Staging – Managed equipment procurement with customer and oversaw staging and shipping of
equipment to the Field for implementation.
• Escalation Point – Served as the escalation point from with Acuative on all Maintenance Issues and Incident
Management
Project Manager for all post-sales implementation functions supporting client Cisco router network environment. Partnered
directly with AT&T & US Bancorp, the position required daily coordination with the Client, Sales Teams, Local Onsite Contacts,
External Vendors, Internal Field Service Engineers, Transport Provisioning, Network Operations and the Customers ICC in order
to successfully meet client expectations while balancing internal organizational metric & cost goals. Coordinated hardware
procurement, site surveys, transport availability and scheduling of multiple entities, while maintaining project plans. Kept
customer team apprised on weekly conference calls ensuring that any project risks were identified & nullified. Daily Calls
conducted to ensure successful completion of each site and coordinate any revisits needed.
• AMAC - Successfully led Project Management efforts to complete installation of Cisco routers & migration from
Frame-Relay to MPLS project, which involved over 3000 sites
• GenPass Project – Successfully implemented the installation of Cisco routers on ATMs added to the project through
the acquisition of the GenPass Company by US Bancorp, involved over 250 sites
• Refurbished Project – Coordinated the refurbishment and redeployment of over 300 Cisco Routers returned to
Acuative.
• Single Point of Contact – Served as the single point of contact to customer on all above projects and responsible for
timely and accurate updates of all Port and PVC installations to coincide with router installations.
• Billing Review – Conducted weekly billing reviews with customer to ensure accurate and contract compliant billing.
• Procurement and Staging – Managed equipment procurement with customer and oversaw staging and shipping of
equipment to the Field for implementation.
• Circuit Implementation and Troubleshooting – Served as the escalation point for all onsite circuit issues during
installations. Required to have and maintain knowledge and techniques for coordinating and fixing broken transport
in a expedient manner to accommodate installations and avoid outages and need for back outs.
October 2002 – January 2005
AT&T – Signature Service Manager Virtual Office and Customer Onsite St. Paul, MN
• Completely owned and Managed the relationship with Customer for Provisioning, Project
Management, Maintenance, and Billing.
• Served as Escalation Manager for all of the Transport Network for Client from POTS Lines
to Accuring Solutions, including the implementation of an OC-192 Ring.
3. • Responsible for Weekly Six Sigma Reporting to Client on the status of the network and any
new installations.
• Dashboard Preparation and Delivery to Client Executive Team.
August 1998 – October 2002
AT&T Solutions – Data Provisioning Manager Onsite United HealthCare Golden Valley,
MN
• Central point of contact for network implementation. Ensured timely and accurate delivery of
all Transport Services into Customer network, including POTS, Frame, ATM, IMA, ISDN, Private Line, Accuring,
Sonet, OC3, OC12, and OC48).
• Supported AT&T Engineering in procurement of services and delivery of Equipment.
• Built and Maintained Access Transport Database and Site Database.
• Responsible for Dashboard Preparation to Customer on a Monthly Basis.
• Interacted with all Business Lines within Customer to accurately acquire transport service that
best suited their needs.
• Worked directly with Local Access Providers and AT&T Provisioning.
• Coordinated the on-time completion of all transport services which involved continuous after
hour conference call support.
October 1995 – August 1998
Onan Corporation – Senior Helpdesk Manager Fridley, MN
HB Fuller – Telecom Senior Help Desk Manager Arden Hills, MN
Fortis Benefits Insurance Company – Assistant Systems Administrator Woodbury, MN
Volunteering
Volunteer Mentor with ECS – Project Kathleen St. Paul, MN
Monthly Volunteer with Second Harvest Food Shelf - Stocking Shelves St. Paul, MN
Community Gardner with Metro State University - Gardner IGH, MN
Education
College of St. Catherine – Management Information Systems, BA Degree,
Minor in Business Administration 2000
St. Paul College – Office Systems Specialist, A.A.S Degree 1997
Project Management Professional Certification - (PMP#726371) 2011
References Available Upon Request