1. Ma. Queen Set Marasigan
#22 Ilaya St. Alabang Muntinlupa City
Mobile Number: 09278275742
E-mail add: qmarasigan17@yahoo.com
Objective
To obtain further exposure and experience in a multinational company that offers a professional working
environment and enables me to grow while meeting the corporation’s goals
Trainings
• On – the Job – Training (500 hrs)
Primes Learning Center
Madrigal Business Park, Alabang – Zapote
(March 17 to May 23, 2009)
Duties and Responsibilities:
- Set a seminar schedule for my boss
- Create a design for their website
- Calling the other companies and offers our
trainings.
• Adobe Flash Professional CS3
Infomatics Festival Mall
Alabang Muntinlupa City
(January 12 to January 19, 2011)
• Dynamic HTML (CSS coding)
Infomatics Festival Mall
Alabang Muntinlupa City
(January 13 to January 18, 2011)
Strengths
o Socio – Cultural, Supreme Student Council (2007
– 2008)
o Auditor, Supreme Student Council
(2008 – 2009)
o Treasurer, BSIT Organization
(2009 – 2010)
Affiliations
o Supreme Student Council (2007 - 2009)
Special Skills
• Adobe Flash Professional CS3
• CSS Coding
• HTML Coding
• Basic SQL (MySQL or in Access)
• Microsoft Word
• Microsoft Access
• Microsoft Excel
• Microsoft Power Point
• Microsoft Outlook
• SAP (PR / PO creation and GR posting)

2. PERSONAL INFORMATION
Nickname : Queen
Birth Date : July 17, 1989
Age : 26 yrs old
Birth Place : Cupang Muntinlupa
Nationality : Filipino
Height : 5’2”
Languages : English, Tagalog
Weight : 150 lbs.
Civil Status : Single
WORKING EXPERIENCE
Smart Communications, Inc.
Position: Fulfillment Support Officer
6799 Ayala Ave. Makati City
(August 16, 2013 to February 16,2016)
Duties and Responsibilities:
-Facilitate and monitor Accountable & Non- Accountable Forms requests, Merchandising Materials deployment and Smart
Money Instant Cards stock on hand nationwide.
-Coordinate with Tax Group, AMMD, Suppliers and Retail Store Team for processing of Accountable and Non-Accountable
Forms.
-Create a Deployment Plan for Merchandising Materials for all sales channels.
-Weekly deployment of non-Accountable forms for those depleted Store Stocks.
-Process requirements for Car Loan request
-updating master list of Sales person entitled for Service Vehicle
-Process RFP for Shell Invoice
-PR creation via SAP
-GR posting via SAP
-Create Pseudo PR / PO for Trade Marketing’s third party partners
-monitoring pending PRs
-process inks and toners request
-coordinating vendors in terms of orders, proofing, deliveries, payment process
-ADHOC: consultant with regards on process of requesting of PR/PO/GR
Coordination with the important contact person from Finance, Procurement and Vendor
Follow up pending approvals from created PRs and POs
Smart Communications, Inc.
(Under People Serve - MPC)
Position: RETAIL OPERATION SUPPORT (Project Staff)
6799 Ayala Ave. Makati City
(March 12, 2012 to August 16, 2013)
Duties and Responsibilities:
-Facilitate and monitor Accountable & Non- Accountable Forms requests, Merchandising Materials deployment and Smart
Money Instant Cards stock on hand nationwide.
-Create IBT request for Instant Cards replenishment nationwide.
-Coordinate with Tax Group, AMMD, Suppliers and Retail Store Team for processing of Accountable and Non-Accountable
Forms.
-Create a Deployment Plan for Merchandising Materials for both Retail Store and Direct Sales.
-Weekly deployment of non-Accountable forms for those depleted Store Stocks.
-Process monthly fuel consumption of Fleet Card holders
-Process requirements for Car Loan request
-Process Aikontech’s RFP for the repair handsets

3. -Process Shell Fleet Card request
-Process Shell Fleet Gas consumption Invoice RFP
Smart Communications, Inc.
(Under LBP Service Corporation)
Position: SALES OPERATION SUPPORT
SALES INVENTORY SUPPORT
(Maternity Reliever)
6799 Ayala Ave. Makati City
(November 8, 2011 to March 2, 2012)
Duties and Responsibilities:
-update monitoring ELP and Netphones.
-update daily Stock on Hand of ELP and Netphones.
-Force Inter Branch Transfer for aging units in branch.
-Branch Inventory for pending units with stock on hand.
-Stock Transfer Order service request of branch.
-checking of pending SR# for closed or cancelled request.
-checking of pending Smart Bro stocks
ENCODER (Part-time Job)
Rhema Degayo
15 j.cinco Street, BFRV. Las Piñas City
(May 14 to May 27, 2011)
Duties and Responsibilities:
-encode/combined the account payables and payments of terms into 1 Statement of account
-encode all receipts in the database
SPi Global (Corporate BPO)
Position: IT – Support
(Service Management Group / Software Library)
SPi Building, Sto. Niño, Pascor Drive Parañaque City
(June 15 – December 14, 2010)
Duties and Responsibilities:
*for blackberry / mobile:
-process documents for renewing accounts
-process documents for creating new accounts
-process documents for repair units
-process documents for defective units
-process documents for transferring accounts (corporate/individual)
-process documents for sim transmittal
-escalates problems to smart in terms of signals (can't received/send calls or messages)
-forward other repair unit to our contact service center
-update master list
-inventory all idle units
*for WeRoam:
-process documents for renew accounts
-process documents for create new accounts
-process documents for repair units
-escalates problems to helpdesk in terms of networks
-update master list
*others:
-software audit
-release/return borrowed license software

4. -received deliveries (hardware/software)
-BIZLOAD process for different department
EDUCATIONAL ATTAINMENT
Tertiary : Bachelor of Science in Information Technology (BSIT)
International Electronics and Technical Ins.
Molino St. Alabang, Muntinlupa City
(2006 – 2010)
Secondary : San Roque Catholic School
Alabang, Muntinlupa City
(2002 – 2006)
Primary : Alabang Elementary School
Alabang, Muntinlupa City
(1997 – 2002)
St. Peter School of Alabang
Alabang, Muntinlupa City
(1996 – 1997)
Saint Bernadette College of Alabang
Alabang, Muntinlupa City
(1995 – 1996)
REFERENCES
Rudel Benedict Ponce
Manager, Sales & Distribution
Smart Communications, Inc.
6799 Ayala Ave. Makati City
Mobile#: 09183371111
Analisa Vidal
Senior Operations Support Officer
Smart Communications, Inc
6799 Ayala Ave. Makati City
Mobile#: 09298874051
Karina G. Potane
Content Editor
Financial Times
PhilAm Building, Paseo St. Ayala Ave., Makati City
Mobile#: 09209754768