1. Carlos A. Rodriguez
crarcar@aol.com
213-369-6950
Summary
A capable professional with extensive experience in facility operations and customer relations
with proven ability to reduce operating expenses, negotiate agreements, and maintain a proper
balance between customer, vendor and contract relationships. Have a broad and varied
background in successful project management in multiple disciplines that support customer
service. Recognized as an innovative trainer in negotiations; designing task specific training
programs which enhance the student’s skill retention and performance during critical incidents.
Skills
Bilingual (Spanish) Negotiation Skills
Conflict Resolution Customer Service
Preventative Maintenance Defensive Driving
Strong Memorization Abilities Resource Management
Vendor Management Strong Computer Skills
Trained Actor
ProfessionalExperience
April 2015-Present Self Employed, Hesperia, CA
Uber Rideshare Driver
-Provide safe,pleasant and swift transportation for passengers
November 2011-Present Self Employed, Los Angeles, CA
Actor
-Effectively cater to audition and performance requirements
-Ability to meet multi-faceted roles
-Performed in over 30 TV shows and movies
March 2013 – June 2014 Collection Technology Inc., Monterey Park, CA
- Locate debtors of defaulted student loans via modern skip-tracing techniques.
-Educate debtors on their options of voluntary and involuntary resolutions to their accounts.
- Enroll and maintain debtors on a program to rehabilitate their defaulted loan and credit status.
- Concentrate on communication and verbal skills to better assist and cater to clients.
-Mentoring, training and tutoring of new associates.
February 2006 – July 2009 Certified Network M, Monterey Park, CA
Third Party Proposition Player
-Quality control of casino gaming.
-Customer service prioritized at all times.

2. Carlos A. Rodriguez
crarcar@aol.com
213-369-6950
-Mentoring, training and tutoring of new associates.
-Concentrated mathematic and verbal skills
September 1999 - February 2006 C & D Aerospace, Ontario, CA
Security and Product Support
-Provided security presence which resulted in 100% security of sensitive products and equipment.
-Provided customer service support by handling incoming calls.
-Successfully followed procedures to assure client satisfaction.
May 1998 - June 2002 Cask ‘n Cleaver, Fallbrook, CA
Bartender and Server
-Performed standard operations of a bar, including: taking orders, preparing and serving of drinks,
and maintaining a fully stocked inventory.
-Actively tailored service to accommodate patron needs.
-Rigorously maintained a clean and orderly bar area.
-Conducted sales and audited nightly transaction receipts.
July 1994 - June 1998 Edward’s Cinemas, Fontana, CA
Assistant Manager
-Supervised staff of 25+ including scheduling and work assignments.
-Audited sales, reconciled all discrepancies, and prepared daily financial reports for the corporate
office.
-Coordinated negotiations and distribution of promotional items and events with motion picture
studios.
-Successfully maintained booth operations of eight screen multiplex
Certifications
-2011 Union Member of SAG/AFTRA
-2006 Graduate of Acting Certification from the Stella Adler Academy of Theatre and
Performing Arts, Los Angeles
-1997 Graduate of American Bartending School
-1993 Graduate of Alta Loma High School