George A. Miller, Psychology Communication is the science that seeks to describe, predict, and control individuals' mental events and communication behaviors. Mental events are processes that mediate stimuli and responses (internal mediation of stimuli) that occur due to ongoing communication.

1. In
Communication,
Arie Garda Nandjaya, M.Psi.,Psikolog

2. Arie Garda Nandjaya
Human Resource Consultant and Clinical
Psychology Therapist
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Cultural Sciences
[Islamic University of Indonesia]
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[Indonesian Board of Hypnosis]
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[PT. Tunaskarya Indoswasta]
Professional Experience
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3. Why ?
“The manner of communication often determines the
character of a person, his personal qualities, tastes and
habits.”
- Emily Post’s Etiquette -

4. Objective
Communication Psychology
01
Communication Etiquette
02
Effective Communication
03
Exercise
04
image: source from google

5. Communication vs
Psychology
01

6. Psychology Communication
George A. Miller, Psychology Communication is the science
that seeks to describe, predict, and control individuals'
mental events and communication behaviors. Mental events
are processes that mediate stimuli and responses (internal
mediation of stimuli) that occur due to ongoing
communication.

7. A person's perception of the agreement or disagreement of communication is
an individual's cognitive structure that affects not only behavior but also
perception, the main criterion for psychological analysis of communication is
not the message or the media but the expectations of the person receiving
the message.
Psychology Communication
image: source from google
https://www.britannica.com/topic/communication/The-psychology-of-communication

8. Knowing what these or other gestures mean, you will not only be able to attract your
interlocutors
Psychology Communication
CONSIDER A FEW, THE MOST COMMON GESTURES
image: source from google

9. Barriers to Communication:
Psychology Communication
Physical Psychological
image: source from google

10. Communication
Etiquette
02

11. COMMUNICATION ETIQUETTE
“…What etiquette helps you do is built strong
relationships. Business is built on relationships - the
success you are going to have in your business life is
going to be, in large measure, your ability to build
relationships with colleagues, customers, bosses.”
Emily Post's great-grandson, Peter Post, the Emily Post
Institute, Inc

12. COMMUNICATION ETIQUETTE
Where you should not use your cellular device
image: source from google

13. COMMUNICATION ETIQUETTE
How to use etiquette on social media
• Avoid being over reactive
• Don't use social media to air
personal disputes or conversations.
• Don't use social media for personal
issues.
• Try to avoid posting offensive things
• Don't tag or post pictures of friends or
acquaintances that are not flattering.
• Don’t Trash-Talk The Competition
image: source from google
Emily Post's great-grandson, Peter Post, the Emily Post Institute, Inc

14. Effective Communication
03

15. EFFECTIVE COMMUNICATION
image: source from google
Here are some helpful etiquette’s to help you communicate effectively
Avoid “friendly put-downs” (satire) Do not interrupt while someone else is talking
Empathy
Good Listener Don’t Phubbing while conversing
Michigan State University – Debra Barrett (Senior Extension Educator)

16. Exercise
04

17. Exercise examples
To Mastering The Technique Of Correct Speech In Communication
Story Telling
Games (play words and pictures)
Perform an exercise-imitation Imagine yourself speaking in front of
more people
image: source from google
https://dress-en.techinfus.com/

18. Thank You
Any question ?

19. References
https://www.britannica.com/topic/communication/The-psychology-of-communication
https://dress-en.techinfus.com/etiket/obshchenie/manera/#h2_206637
Michigan State University – Debra Barrett (Senior Extension Educator)
Emily Post's great-grandson, Peter Post, the Emily Post Institute, Inc
Beebe, S. A., Mottet, T. P. and Roach, K. D. (2004): Training And Development: Enchancing Communication and leadership
skills] Boston, Pearson Education
Hargie, O. (Ed.) (1986): Handbook of Communication Skills. London. Croom Helm Ltd