Amanda Mancuso 
1000 Hilltop Circle 443-417-7262 
Baltimore, MD 21250 mancuso3@umbc.edu 
Citizenship: US 
EDUCATION: 
University of Maryland, Baltimore County (UMBC) Spring 2015/2016 
Bachelor of Science in Information Systems GPA: 3.89 
Combined Masters/Bachelors Program for Human Centered Computing 
Minor of Entrepreneurship and Innovation 
Web Development Certificate 
SKILLS: 
Programming: HTML5, CSS, PHP, SQL, Basic Java, Mobile Interface Design (Android SDK, AppInventor) 
Microsoft Office: Microsoft Office Certified in Word, skilled with Access, Excel, Word, and PowerPoint 
Other: Systems Analysis and Design, Task Analysis, Data Gathering, Report Writing and Analyzing, IRB Certified, Wordpress.com, Constant Contact 
STRENTHS QUEST: 
Achiever: Have a great deal of stamina & work hard while taking great satisfaction from being busy & productive. 
WOO: Love the challenge of meeting new people & winning them over while deriving satisfaction from breaking the ice & making a connection with another person. 
Communication: Find it easy to put their thoughts into words and are good conversationalists & presenters. 
Positivity: Have an enthusiasm that is contagious upbeat, and can get others excited about what they are going to do. 
Developer: Recognize & cultivate the potential in others. They spot the signs of each small improvement & derive satisfaction from these improvements. 
WORK EXPERIENCE: 
Project Assistant/Marketing Intern at Pfister Energy, Baltimore February 2014 to Present 
 Work on various projects every day, displaying flexibility, critical problem solving, and enthusiasm 
 Generate leads for the sales team while helping to organizing big scale events and emailing lists. 
 Lead the development of the social media marketing plan while gaining firsthand experience with Constant Contact 
 Design fliers and other paper media to distribute at trade shows and other events. 
 Support Accounting office staff with invoicing, collections and other general support 
 Attend the 2014 NFMT trade show in Baltimore as well as attending and coordinating various Accelerent networking events 
Teaching Fellow for CMSC101/IS101Y NSF funded research project Fall 2013 & Fall 2014 
 Responsible for helping design, review, and test assignments and exams along with leading classroom discussions. 
 During the course held office hours to assist students with programming assignment or other questions they have. This reflects emasculate listening skills and being able to explain something clearly. 
 Able to express experiences in the IT field to provide students with a realistic perspective of the major. 
 At the end of the fall 2013 semester I was given the task to organize, compile, and analyze the data collected throughout the semester. 
Intern at Agnik, LLC May 2013 to August 2013 
 Redesigned the user interface by creating mockup designs for the company’s product website. 
 Demonstrated the ability to work within a professional company and be able to meet deadlines and work with a team. 
 Developed an addition to the already established mobile application by implementing social media pages using xml and java programming in Eclipse. 
Undergraduate Research Assistant January 2013 to May 2013 
 Conducted research examining the needs of individuals with cognitive disabilities, with a view to design mobile applications to support them in daily tasks which others take for granted. 
 Obtained ability to sharpen programming skills through implementation of the mobile application. 
 Conducted interviews with the SUCCESS students to learn how to refine the application to better match user abilities 
 During the course of the project, obtained the opportunity to enhance research and project management skills. 
 Demonstrated the abilities to work with diverse groups of users. 
 Presented findings at URCAD for in the Spring 2013 semester.
Undergraduate Admissions and Orientation September 2011 to May 2014 
Tour Guide Baltimore, MD 
 Communicated effectively with visitors and answers their questions and concerns. 
 Able to adapt to unseen circumstances and accomplish a successful tour in a professional and timely manner. 
 Showed campus to potential students of all ages and demographics; demonstrated public speaking skills and leadership. 
UNIVERSITY INVOLVEMENT 
Entrepreneurial Marketing eBook Group Project 
This was a semester long group project where we worked together to compose and market an electronic eBook in three weeks. This occurred through different forms of communications like social media and email. 
 Applied skills learned in the classroom to a real life marketing campaign. 
 Learned how to read and use Google Analytics to see progress of groups marketing efforts and tweak the marketing plan according to that data. 
 Lead the group in allocating assignments so project and marketing plan was executed effectively. 
 Developed marketing skills from having hands on experience in promoting the eBook through social media sites like Facebook, Reddit, Wordpress and through email. 
Innovation, Creative Problem Solving, & the Social Entrepreneur Project 
Five week group project where fifteen entrepreneur students worked together and explored approaches to solving a specific social-preneurship problem that was too ambiguous, complex, or messy to be addressed directly through traditional strategies. In order to do this we worked with a local, socially motivated entrepreneur and their organization to develop solution sets to a real- world complex problem. 
 Gain understanding of the holistic, dynamic, and often ambiguous social-preneurial environment. 
 Develop recognition of the key components of innovation while taking personal responsibility for learning. 
 Had the opportunity to act as a change agent and transforming leader while enhancing the ability to manage, time, resources, priorities, stress and function with reliability. 
 Able to collaborate effectively; the ability to influence others and be influenced, to listen and understand, to work out differences so they do not become destructive conflicts, to use diverse perspectives, cultures, and expertise to maximize effectiveness 
 Learned to articulate vision, find the connections in disparate information, value emotional intelligence, and discover a passion to help others 
Structured Systems Analysis and Design Project Manager 
As a project manager I lead four teammates through a semester long project where we analyzed and designed a system for the Center for Women in Technology department. 
 Further developed leadership skills and project management as project manager. In this role I organized meeting times, set deadlines for deliverables, acted as a mediator when conflicts occurred, and made sure all necessary components of the project were completed fully and on time. 
 Built the necessary background to tackle systems analysis and design problems commonly encountered in the real world. 
 Applied knowledge gained in the class room by implementing it in the project. 
Information Architecture for the Web Term Project 
As group we had to think of a social or technical problem that can be addressed with a website and then develop a strategy report, sitemap blueprint, content inventory, and wireframe. 
 Developed an understanding of the basic principles of how human organize information and access content on websites. 
 Became familiar with the elements of website information architecture, characteristics of each element, and their application in web design. 
 Able to critique a website’s strengths and weaknesses in terms of web information access, content organization, and navigation structures. 
 Applied basic web design and usability guidelines 
 Developed a strategic plan for a web site information architecture that meets the needs of its users and sponsors 
Member of Delta Phi Epsilon Sorority February 2012 to Present 
 Further developed leadership skills within my sorority and the community by planning key events. 
 Being a part of a sorority promoted working as a team to accomplish a single goal. 
 As a member I support, volunteer, and fundraise for multiple philanthropies both inside and outside the Baltimore community and do so every semester.
PHILANTHROPIC INVOLVEMENT 
Fundraising and Awareness Spreading: 
The National Cystic Fibrosis Foundation 
 As a sister of Delta Phi Epsilon, I helped to spread awareness and raise money for this disease. Our local chapter has raised over $1,000 for this event alone. Nationally as an organization we have raised over one million dollars for the foundation 
National Association of Anorexia Nervosa and Associated Disorders 
 With the Delta Phi Epsilon sorority, I planned and participated in a yearly week dedicated to spreading awareness and raising money for the disease. As young women, we aimed to provide guidance, testimonial support, and instill confidence in those struggling with this prominent issue. Throughout the week, the sisters of Delta Phi Epsilon participated in events like “Makeup-less Fridays”, “Trash Your Insecurities”, and “Let Go of your Flaws Balloon release” in order to stress the importance of inner beauty. Each awareness week would end in a candlelight vigil dedicated to supporting those who struggle with the disease and the survivors who defeated it.
Amanda Mancuso 
1000 Hilltop Circle 443-417-7262 
Baltimore, MD 21250 mancuso3@umbc.edu 
Citizenship: US 
REFERENCES: 
Name: Doug Groves 
Work: Executive Mentor and Business Consultant 
Contact: douggroves9@gmail.com 
Relation: Mentor at Pfister Energy of Baltimore 
Name: Dr. Carolyn Seamann 
Work: Associate Professor for the Information Systems at the University of Maryland Baltimore County 
Contact: cseaman@umbc.edu 
Relation: Research Advisor and Former Employer 
Name: Dr. Susan Martin 
Work: Associate Director for the Center for Women in Technology, University of Maryland, Baltimore County 
Contact: susan@umbc.edu 
Relation: Research Advisor and Former Employer 
Name: Dr. Ravi Kuber 
Work: Assistant Professor for the Information Systems at the University of Maryland Baltimore County 
Contact: rkuber@umbc.edu 
Relation: Research and Academic Advisor

Mancuso Official Resume (no graphics)

  • 1.
    Amanda Mancuso 1000Hilltop Circle 443-417-7262 Baltimore, MD 21250 mancuso3@umbc.edu Citizenship: US EDUCATION: University of Maryland, Baltimore County (UMBC) Spring 2015/2016 Bachelor of Science in Information Systems GPA: 3.89 Combined Masters/Bachelors Program for Human Centered Computing Minor of Entrepreneurship and Innovation Web Development Certificate SKILLS: Programming: HTML5, CSS, PHP, SQL, Basic Java, Mobile Interface Design (Android SDK, AppInventor) Microsoft Office: Microsoft Office Certified in Word, skilled with Access, Excel, Word, and PowerPoint Other: Systems Analysis and Design, Task Analysis, Data Gathering, Report Writing and Analyzing, IRB Certified, Wordpress.com, Constant Contact STRENTHS QUEST: Achiever: Have a great deal of stamina & work hard while taking great satisfaction from being busy & productive. WOO: Love the challenge of meeting new people & winning them over while deriving satisfaction from breaking the ice & making a connection with another person. Communication: Find it easy to put their thoughts into words and are good conversationalists & presenters. Positivity: Have an enthusiasm that is contagious upbeat, and can get others excited about what they are going to do. Developer: Recognize & cultivate the potential in others. They spot the signs of each small improvement & derive satisfaction from these improvements. WORK EXPERIENCE: Project Assistant/Marketing Intern at Pfister Energy, Baltimore February 2014 to Present  Work on various projects every day, displaying flexibility, critical problem solving, and enthusiasm  Generate leads for the sales team while helping to organizing big scale events and emailing lists.  Lead the development of the social media marketing plan while gaining firsthand experience with Constant Contact  Design fliers and other paper media to distribute at trade shows and other events.  Support Accounting office staff with invoicing, collections and other general support  Attend the 2014 NFMT trade show in Baltimore as well as attending and coordinating various Accelerent networking events Teaching Fellow for CMSC101/IS101Y NSF funded research project Fall 2013 & Fall 2014  Responsible for helping design, review, and test assignments and exams along with leading classroom discussions.  During the course held office hours to assist students with programming assignment or other questions they have. This reflects emasculate listening skills and being able to explain something clearly.  Able to express experiences in the IT field to provide students with a realistic perspective of the major.  At the end of the fall 2013 semester I was given the task to organize, compile, and analyze the data collected throughout the semester. Intern at Agnik, LLC May 2013 to August 2013  Redesigned the user interface by creating mockup designs for the company’s product website.  Demonstrated the ability to work within a professional company and be able to meet deadlines and work with a team.  Developed an addition to the already established mobile application by implementing social media pages using xml and java programming in Eclipse. Undergraduate Research Assistant January 2013 to May 2013  Conducted research examining the needs of individuals with cognitive disabilities, with a view to design mobile applications to support them in daily tasks which others take for granted.  Obtained ability to sharpen programming skills through implementation of the mobile application.  Conducted interviews with the SUCCESS students to learn how to refine the application to better match user abilities  During the course of the project, obtained the opportunity to enhance research and project management skills.  Demonstrated the abilities to work with diverse groups of users.  Presented findings at URCAD for in the Spring 2013 semester.
  • 2.
    Undergraduate Admissions andOrientation September 2011 to May 2014 Tour Guide Baltimore, MD  Communicated effectively with visitors and answers their questions and concerns.  Able to adapt to unseen circumstances and accomplish a successful tour in a professional and timely manner.  Showed campus to potential students of all ages and demographics; demonstrated public speaking skills and leadership. UNIVERSITY INVOLVEMENT Entrepreneurial Marketing eBook Group Project This was a semester long group project where we worked together to compose and market an electronic eBook in three weeks. This occurred through different forms of communications like social media and email.  Applied skills learned in the classroom to a real life marketing campaign.  Learned how to read and use Google Analytics to see progress of groups marketing efforts and tweak the marketing plan according to that data.  Lead the group in allocating assignments so project and marketing plan was executed effectively.  Developed marketing skills from having hands on experience in promoting the eBook through social media sites like Facebook, Reddit, Wordpress and through email. Innovation, Creative Problem Solving, & the Social Entrepreneur Project Five week group project where fifteen entrepreneur students worked together and explored approaches to solving a specific social-preneurship problem that was too ambiguous, complex, or messy to be addressed directly through traditional strategies. In order to do this we worked with a local, socially motivated entrepreneur and their organization to develop solution sets to a real- world complex problem.  Gain understanding of the holistic, dynamic, and often ambiguous social-preneurial environment.  Develop recognition of the key components of innovation while taking personal responsibility for learning.  Had the opportunity to act as a change agent and transforming leader while enhancing the ability to manage, time, resources, priorities, stress and function with reliability.  Able to collaborate effectively; the ability to influence others and be influenced, to listen and understand, to work out differences so they do not become destructive conflicts, to use diverse perspectives, cultures, and expertise to maximize effectiveness  Learned to articulate vision, find the connections in disparate information, value emotional intelligence, and discover a passion to help others Structured Systems Analysis and Design Project Manager As a project manager I lead four teammates through a semester long project where we analyzed and designed a system for the Center for Women in Technology department.  Further developed leadership skills and project management as project manager. In this role I organized meeting times, set deadlines for deliverables, acted as a mediator when conflicts occurred, and made sure all necessary components of the project were completed fully and on time.  Built the necessary background to tackle systems analysis and design problems commonly encountered in the real world.  Applied knowledge gained in the class room by implementing it in the project. Information Architecture for the Web Term Project As group we had to think of a social or technical problem that can be addressed with a website and then develop a strategy report, sitemap blueprint, content inventory, and wireframe.  Developed an understanding of the basic principles of how human organize information and access content on websites.  Became familiar with the elements of website information architecture, characteristics of each element, and their application in web design.  Able to critique a website’s strengths and weaknesses in terms of web information access, content organization, and navigation structures.  Applied basic web design and usability guidelines  Developed a strategic plan for a web site information architecture that meets the needs of its users and sponsors Member of Delta Phi Epsilon Sorority February 2012 to Present  Further developed leadership skills within my sorority and the community by planning key events.  Being a part of a sorority promoted working as a team to accomplish a single goal.  As a member I support, volunteer, and fundraise for multiple philanthropies both inside and outside the Baltimore community and do so every semester.
  • 3.
    PHILANTHROPIC INVOLVEMENT Fundraisingand Awareness Spreading: The National Cystic Fibrosis Foundation  As a sister of Delta Phi Epsilon, I helped to spread awareness and raise money for this disease. Our local chapter has raised over $1,000 for this event alone. Nationally as an organization we have raised over one million dollars for the foundation National Association of Anorexia Nervosa and Associated Disorders  With the Delta Phi Epsilon sorority, I planned and participated in a yearly week dedicated to spreading awareness and raising money for the disease. As young women, we aimed to provide guidance, testimonial support, and instill confidence in those struggling with this prominent issue. Throughout the week, the sisters of Delta Phi Epsilon participated in events like “Makeup-less Fridays”, “Trash Your Insecurities”, and “Let Go of your Flaws Balloon release” in order to stress the importance of inner beauty. Each awareness week would end in a candlelight vigil dedicated to supporting those who struggle with the disease and the survivors who defeated it.
  • 4.
    Amanda Mancuso 1000Hilltop Circle 443-417-7262 Baltimore, MD 21250 mancuso3@umbc.edu Citizenship: US REFERENCES: Name: Doug Groves Work: Executive Mentor and Business Consultant Contact: douggroves9@gmail.com Relation: Mentor at Pfister Energy of Baltimore Name: Dr. Carolyn Seamann Work: Associate Professor for the Information Systems at the University of Maryland Baltimore County Contact: cseaman@umbc.edu Relation: Research Advisor and Former Employer Name: Dr. Susan Martin Work: Associate Director for the Center for Women in Technology, University of Maryland, Baltimore County Contact: susan@umbc.edu Relation: Research Advisor and Former Employer Name: Dr. Ravi Kuber Work: Assistant Professor for the Information Systems at the University of Maryland Baltimore County Contact: rkuber@umbc.edu Relation: Research and Academic Advisor