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Managing and Rationalizing  Your Organization’s Marketing Spend
Topics ,[object Object],[object Object],[object Object]
Manage Marketing Spend Can you track your organization’s marketing spend easily? ,[object Object],[object Object],[object Object],[object Object],[object Object],Is it accurate?
Process to gather the Marketing Spend data: Manage Marketing Spend, con’t ,[object Object],[object Object],[object Object],[object Object],[object Object]
Example of Database Elements Data Fields: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Example of Database Elements, con’t Data Fields, con’t:
Marketing Performance Metrics Once you have the marketing spend organized, how do you rationalize and apply performance metrics? It Depends……. How do you define customer driven actions? What customer actions can you track?
High Level Customer Acquisition LifeCycle ,[object Object],[object Object],Where to get data ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Metrics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Customer Views Property Ad Customer Contacts Property Customer Visits Property Customer Decision Property Ad Lead Visit Decision Customer Lifecycle
So What? 90-120 day vendor performance data   +  next 90-120 day new lease goals   =  Future forecast of leads and cost per lead! Inquiry/lead forecast is the leading indicator of future revenue and occupancy! Are there enough leads?
Sample Marketing Plan Template
More Realistic Marketing Plan Template
Wrap – Up ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Once you have your expenses organized, then you can measure customer acquisition metrics and build property specific marketing plans!

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  • 1. Managing and Rationalizing Your Organization’s Marketing Spend
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  • 7. Marketing Performance Metrics Once you have the marketing spend organized, how do you rationalize and apply performance metrics? It Depends……. How do you define customer driven actions? What customer actions can you track?
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