The document discusses a partnership between Yoigo and Qvantel to deliver business support services from the cloud. Yoigo is a telecommunications operator in Spain that has experienced rapid growth with a low-cost model focusing on outsourcing and simplicity. It outsources customer processes to 6 European countries while keeping overhead low at only 89 employees. Qvantel is a business process outsourcing company that can help deliver Yoigo's services faster and cheaper using a platform-as-a-service model in the cloud. The partnership aims to help Yoigo further reduce costs while accelerating time to market for new services.