Key Benefits: Cost Savings Dedicated Specialists Free up Valuable IT Resources Flexible Billing and Invoice Management Contract Consolidation Dynamic Inventory Reconciliation and Credit Accurate On-going Inventory and Software License Management Warranty Management Web-Enabled Inventory and Contract Information Experience that Leads to Flexible Contract Management

1. CHAMPION SOLUTIONS GROUP Evolve to Simplicity
Champion’s MMS
(Managed Maintenance Services)
Effectively capture, manage, deliver and preserve your company’s
asset information
Prevent downtime
Stop paying support for retired items
‘True up’ your assets in real time
Dramatically reducing your administrative overhead and time
In today’s marketplace, business users find themselves struggling with their
responsibility to capture, manage, deliver and preserve the company’s asset Key Benefits:
information. With larger infrastructures that include multiple vendors, the ability to
track ü Cost Savings
maintenance contracts, expirations, warranty end dates and software support and ü Dedicated Specialists
update information accurately and in timely fashion is challenging and increasingly
ü Free up Valuable IT Resources
costly. Business users end up paying support for retired items and experiencing
increased downtime due to a lack of coverage on items that were not tracked properly ü Flexible Billing and Invoice Management
and placed under maintenance. ü Contract Consolidation
ü Dynamic Inventory Reconciliation and
Managed Maintenance Services Overview: Credit
Champion Solutions Group’s Managed Maintenance Services, consisting of a team of ü Accurate On-going Inventory and
experienced and expert managed maintenance specialists, offers services that can Software License Management
help you to achieve significant savings on your organization’s data resources by
ü Warranty Management
consolidating the administration of all hardware and software support services.
ü Web-Enabled Inventory and Contract
Information
Managed Maintenance Services is a comprehensive service that manages and
protects the key hardware and software assets responsible for driving and supporting ü Experience that Leads to Flexible
your organization’s business initiatives. Contract Management
Through consolidating your hardware and software support administration (including Experience the Champion difference…
Champion MMS clients focus on their core
hardware maintenance and software support), you will be able to streamline business and dramatically reduce the
manageability, improve productivity and increase efficiency – all while reducing costs. administrative overhead associated with
You will also have added peace of mind in knowing that these assets are being well- managing hardware maintenance and software
maintained and protected. support contracts.
From flexible and consolidated contracts to
Champion also provides additional value by assigning a Managed Maintenance Champion’s dynamic, easy-to-use MMS web
Services Specialist to your infrastructure. This individual is your single point of contact, portal, Champion MMS clients save money,
dedicated to supporting your organization with any service need, including problem reduce expenses and increase productivity.
resolution. You will receive proactive notifications and up-to-date information as it
pertains to you, such as pricing changes. In addition, you will continue to receive the
highest level of IBM support.
With the Advanced ServiceElite Contract, you will be able to place all hardware assets
within the enterprise on a single IBM ServiceElite Contract, reducing the time and
labor intensity required to manage multiple contracts. This can allow for not only ease
of manageability, but also significant savings on cost.
Champion Solutions Group • 791 Park of Commerce Blvd., Suite 200 • Boca Raton, FL 33487
Tel 800.771.7000 • Fax 561.997.4043 • www.championsg.com Evolve to Simplicity
IT SIMPLIFICATION DATA MANAGEMENT BUSINESS CONTINUITY MANAGED SERVICES MANAGED MAINTENANCE

2. CHAMPION SOLUTIONS GROUP Evolve to Simplicity
Maintenance Contract Portal:
Champion’s secure web tool lets you access Managed Maintenance Services reports, which
identify all hardware and software products under maintenance contracts with Champion
Solutions Group. Once registered with Champion’s Managed Maintenance, you will be able to
register online to gain access to the Maintenance Contract Portal. This innovative tool will let you
quickly review your contract, maintenance and warranty information for the hardware installed in
your environment.
In addition to the search criteria (see snapshot below), you will be able to view contract begin and
end dates, warranty expiration dates, equipment descriptions, maintenance service levels, OS
information, purchase order numbers, price and much more.
Managed Maintenance
Services at Work
Problem:
With an infrastructure that includes
multiple vendors, it is challenging to
track maintenance contracts,
expirations, warranty end dates and
software support. How can we
effectively capture, manage, deliver
and preserve our company’s asset
information, while preventing
downtime and paying support for
retired items?
Problem Solved:
Managed Maintenance Services
§ A comprehensive service that Managed Maintenance Contracts Update/Remove Request
manages and protects key
hardware and software assets
§ Reduces Hardware and
Software support administration
to close to zero
§ Portal allows improved Asset
Management and Compliance
§ Web-enabled Inventory
Reports
§ ServiceElite Contract
§ Consolidated Invoicing
§ Maintenance Contract Portal
Maintenance Contract Portal Snapshot
About Champion:
Champion Solutions Group specializes in comprehensive solutions that increase productivity, reduce costs, and improve
application availability. With more than 140 highly trained sales, technical and service specialists, Champion is able to respond
quickly to every customer request. Since 1979, Champion has developed a proven track record of architecting and integrating
the most complex IT architectures.
Champion will architect an agreement that will save you money on annual hardware maintenance costs, licensing fees and
upgrades; offer contract consolidation to ensure ease of control; and provide consolidated invoicing for improved funds
management while increasing productivity of employees as time spent researching billing discrepancies decreases.
For additional information and to start centralizing the management of your data resources,
contact a Champion Managed Maintenance Services Specialist at 800.771.7000 Ext. 203.
Champion Solutions Group • 791 Park of Commerce Blvd., Suite 200 • Boca Raton, FL 33487
Tel 800.771.7000 • Fax 561.997.4043 • www.championsg.com Evolve to Simplicity
IT SIMPLIFICATION DATA MANAGEMENT BUSINESS CONTINUITY MANAGED SERVICES MANAGED MAINTENANCE