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Mobile Marketing: What Does
    It Mean for Unions?

    The NFLPA Example

        October 23, 2009
     Deven Nongbri, Principal
     NONGBRI MARKETING
Agenda

•  Quick definition of Mobile Marketing
•  What kinds of Mobile Marketing are there?
•  How does a Mobile Marketing presence fit
   with the unions’ brands?
•  What can the NFLPA get from having a
   mobile presence?
•  What’s the best way to get started?
•  What are the legal ramifications of
   marketing the unions’ brands improperly?
Mobile Marketing: A Definition
“…the set of activities, institutions and processes that support
  marketers in their pursuit to communicate, deliver, and exchange
  offerings that have value for customers, clients, partners, and
  society at large by way of the mobile and mobile enhanced
  channels.”
   –  Adapted from The American Marketing Association




                            Social
                            Media




                            Definition of “Marketing” adapted from American Marketing Association – 2007
Mobile Marketing: Something for All
•  Accessible to every mobile phone:
    •  SMS-based communications
    •  Infrared communications
•  Accessible to most mobile phones:
    •  SMS-based communications
    •  MMS communications
    •  WAP-enabled mobile sites
    •  Infrared and Bluetooth-enabled communications
•  Accessible to smart phones:
    •  All of the above plus
        •  Mobile applications (500K+ in Apple iPhone platform alone)
        •  Location-based applications
Is Mobile the Right Way to Go?

                  •  Internal
                     Communications
                    – Inform
                    – Activate
                  •  External
                     Communications
                    – Inform
                    – Engage
                    – Activate
Getting Started in Mobile
NFLPA Example
•  Determine WHERE prospects are – Platforms,
   Handsets, Carriers, Social Nets
  –  Build to the majority with eye to where things are
     headed
•  Determine HOW prospects want to hear from
   you – Online, WAP Sites, SMS, Apps (original
   and 3rd party)
•  Determine WHAT prospects want to hear from
   you
  –  Timely updates, important benefits of membership,
     video content for fans
Marketing, Social Media: Contact

•  NONGBRI MARKETING
•  deven@nongbri.com
•  Twitter: @dnongbri
•  LinkedIn, Facebook, Flickr and more
•  www.nongbri.com
Appendix: Mobile Internet Growth




Mobile Internet Growth
•  Global mobile Internet users expected to quadruple in next 6 years
                                 Preview summary of “Mobile Social Networks” from eMarketer – 2009

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Making Mobile Marketing Work for Unions

  • 1. Mobile Marketing: What Does It Mean for Unions? The NFLPA Example October 23, 2009 Deven Nongbri, Principal NONGBRI MARKETING
  • 2. Agenda •  Quick definition of Mobile Marketing •  What kinds of Mobile Marketing are there? •  How does a Mobile Marketing presence fit with the unions’ brands? •  What can the NFLPA get from having a mobile presence? •  What’s the best way to get started? •  What are the legal ramifications of marketing the unions’ brands improperly?
  • 3. Mobile Marketing: A Definition “…the set of activities, institutions and processes that support marketers in their pursuit to communicate, deliver, and exchange offerings that have value for customers, clients, partners, and society at large by way of the mobile and mobile enhanced channels.” –  Adapted from The American Marketing Association Social Media Definition of “Marketing” adapted from American Marketing Association – 2007
  • 4. Mobile Marketing: Something for All •  Accessible to every mobile phone: •  SMS-based communications •  Infrared communications •  Accessible to most mobile phones: •  SMS-based communications •  MMS communications •  WAP-enabled mobile sites •  Infrared and Bluetooth-enabled communications •  Accessible to smart phones: •  All of the above plus •  Mobile applications (500K+ in Apple iPhone platform alone) •  Location-based applications
  • 5. Is Mobile the Right Way to Go? •  Internal Communications – Inform – Activate •  External Communications – Inform – Engage – Activate
  • 6. Getting Started in Mobile NFLPA Example •  Determine WHERE prospects are – Platforms, Handsets, Carriers, Social Nets –  Build to the majority with eye to where things are headed •  Determine HOW prospects want to hear from you – Online, WAP Sites, SMS, Apps (original and 3rd party) •  Determine WHAT prospects want to hear from you –  Timely updates, important benefits of membership, video content for fans
  • 7. Marketing, Social Media: Contact •  NONGBRI MARKETING •  deven@nongbri.com •  Twitter: @dnongbri •  LinkedIn, Facebook, Flickr and more •  www.nongbri.com
  • 8. Appendix: Mobile Internet Growth Mobile Internet Growth •  Global mobile Internet users expected to quadruple in next 6 years Preview summary of “Mobile Social Networks” from eMarketer – 2009