Make Your Annual 
Appeal Soar! 
Tips to Help Your 
School Raise its Pledge Total 
James S. Friend, Jr. 
Chief Development Officer 
September 12, 2014
Stewardship: A Disciple’s Response 
What is our unique value proposition? 
 Catholic Philanthropy 
What is a Christian Steward? 
 “We receive God’s gifts gratefully, 
cultivate them responsibility and 
share them lovingly in justice with 
others and return them with increase 
to the Lord.”
Individuals $240.6 B 
Bequests $27.73 B 
Foundations $48.96 B 
Corporations $17.88 B 
Total Contributions: 
$335.17 Billion
Total Contributions: $335.17 Billion
Giving USA 2014 Report 
 Contributions from individuals, corporations 
and foundations totaled $335-billion in 2013, 
a 3-percent increase over 2012 
 Donations by living Americans grew 2.7% 
 Bequests grew 7.2% 
 Foundations increased their giving 4.2 % 
 Corporate giving dropped 3.2 %.
Giving USA 2014 Report 
 "Giving USA" researchers revised their view 
on when giving might surpass its peak of 
$350-billion in 2007. Donations might reach 
this mark this year, or at least in 2015, three 
years sooner than researchers had previously 
expected. 
 As the economy improves, now is the right 
time to woe donors.
To Be Successful You Must… 
1. Increase the number of people giving. 
2. Increase the amount people give. 
Here’s the Catch: 
In order to be successful you must do both!
Setting Up Your Appeal 
 Cultivation – What do you do? 
 Planning Phase 
 Quiet Phase – Leadership Phase – Advanced 
Gifts Phase 
 Organize / Train and Solicit Appeal Committee 
 Conduct Board Solicitations 
 Conduct Major Donor Solicitations 
 Conduct Major Donor Receptions
Setting Up Your Appeal 
 General Phase 
 Direct mailing to entire database 
 Online solicitations / Social Media 
 Major Donor 
 Follow Up Phase 
 Phone-a-thon 
 Follow up mailer 
 Automated Calls 
 Email 
 Stewardship – How Many Times do you thank your donors?
What I’ve Learned 
 You can’t do it alone 
 Engage your President / Staff 
 Need A Compelling Case Statement 
 The Need for Leadership Gifts / personal Touch 
 “God is in the Details”…and you should be there 
too! 
 Follow up 
 The Appeal lasts all year
Compelling Case Statement 
 Sell solutions, not needs. Your Appeal 
provides solutions to a problem, so don’t go 
overboard in discussing the problems. 
Identify the problem/need, then quickly 
show how your Appeal addresses the need, 
solves the problem, and why the project 
needs the readers commitment and support 
to accomplish the task.
Compelling Case Statement 
 Make this emotional! 
 Make it brief and choose your words carefully 
 Make it eye catching and compelling 
 Let your narrative lead the read to make a gift 
 Test your Case for Support and edit it heavily
Compelling Case Statement 
Exercise: 1-2 Minute Elevator Speech
Leadership in your Appeal 
Why do people give to your Appeal? 
What is the value proposition of your 
school? 
What motivates your donors? 
 How do you recognize Major Gifts?
Mailing Basics 
Letter Writing 
 Personalize the “ask letter” 
 Who should ask? 
 Ask for: 
1. A specific amount (Major Donors) 
2. Suggested amount 
3. Giving Range
Mailing Basics 
Segment your letters 
Regular Donors 
Board Members 
Major Donors 
Alumni 
Parents 
Businesses 
Clergy 
Staff 
Friends
Mailing Basics 
Not all Alumni are Created Equal 
Seniors 
Empty Nesters 
Working Parents 
Young Professionals 
Recent College Grads 
Recent High School Grads
Online Giving 
Facts 
 Online giving contributed to 6.4% of the total 
giving in 2013. Giving online to smaller nonprofits 
grew tremendously. 
 Offline Giving continues to dominate 
 More Donors are coming in online every year 
 4% of Higher Ed Gifts come from online 
 December is the dominant month for online giving.
Online Giving 
 Based on Blackbaud's online giving data from more 
than 3,800 customers who received an online 
donation Tuesday, December 3: 
 Online Giving Tuesday was up 90% compared to 2012. 
Blackbaud processed more than $19.2 million in online 
donations. 
 The average online gift Tuesday, December 3, was 
$142.05, which was significantly up from $101.60 in 
2012
Annual Fund Requirements 
 All letters will be personalized. 
 All letters will have a personalized Ask Amount. 
 Databases will be segmented 
 A Major Donor Component will occur either as a 
small gathering or one on one asks. 
 Online giving must be operational 
 Websites and social media must be up to date 
 There must be a follow up plan 
 All schools: Year-round (fiscal) Annual Fund plan.
Current Reporting 
 Annual Fund/General This is a catch all. It 
includes annual fund gifts, but other things go 
in here as well and it skews the numbers. You 
need a more clear picture of what is being 
raised from the annual appeal.
Current Reporting 
 Other Donations This is a catch all that includes 
the total of lots of things, not all of which have to 
do with the development office. The categories: 
 Donations Booster/Parents 
 Donations Ad/Patron Booklets 
 Donations Ad/patron Parents 
 Donations Scholarships/Memorials 
 Donations Tuition Assistance 
 Donations Grants 
 Donations Other
Current Reporting 
 Fund Raising This is also a category that 
includes things that are not the result of our 
work. That includes certain fees and events 
that are not organized by the development 
office.
Reporting for Fiscal 2015 
 Annual Fund Undesignated- This is the money that 
comes in from the annual appeal 
 Annual Fund Designated- This is less than major 
gift threshold that is designated for a specific purpose 
such as financial aid 
 Major gifts cash (Designated/Undesignated)- A gift 
that makes the major gift threshold or the portion of a 
major gift pledge that is collected in this fiscal year.
Reporting for Fiscal 2015 
 Major gifts pledged 
(Designated/Undesignated) The portion of a 
major gift documented to be collected in future 
years. 
 EITC/OSTC Collected from all sources during 
this fiscal year, regardless of the year in which 
the money is used. 
 Events Money raised from events run by the 
development office.
Next Steps 
 Please send Jim a draft of your Annual Fund 
materials for review prior to mailing. Please 
allow 2-3 days for review. 
 Monthly Reports due the first Friday of the 
month. 
 Please contact Jim with questions at ANY 
TIME!
Final Thoughts 
Our Role 
 Teacher 
 Visionary 
 Cheerleader 
 Door Opener 
 Communicator 
 Connector 
 Evaluator 
 Pest…

Make Your Annual Appeal Soar

  • 1.
    Make Your Annual Appeal Soar! Tips to Help Your School Raise its Pledge Total James S. Friend, Jr. Chief Development Officer September 12, 2014
  • 2.
    Stewardship: A Disciple’sResponse What is our unique value proposition?  Catholic Philanthropy What is a Christian Steward?  “We receive God’s gifts gratefully, cultivate them responsibility and share them lovingly in justice with others and return them with increase to the Lord.”
  • 3.
    Individuals $240.6 B Bequests $27.73 B Foundations $48.96 B Corporations $17.88 B Total Contributions: $335.17 Billion
  • 4.
  • 5.
    Giving USA 2014Report  Contributions from individuals, corporations and foundations totaled $335-billion in 2013, a 3-percent increase over 2012  Donations by living Americans grew 2.7%  Bequests grew 7.2%  Foundations increased their giving 4.2 %  Corporate giving dropped 3.2 %.
  • 6.
    Giving USA 2014Report  "Giving USA" researchers revised their view on when giving might surpass its peak of $350-billion in 2007. Donations might reach this mark this year, or at least in 2015, three years sooner than researchers had previously expected.  As the economy improves, now is the right time to woe donors.
  • 7.
    To Be SuccessfulYou Must… 1. Increase the number of people giving. 2. Increase the amount people give. Here’s the Catch: In order to be successful you must do both!
  • 8.
    Setting Up YourAppeal  Cultivation – What do you do?  Planning Phase  Quiet Phase – Leadership Phase – Advanced Gifts Phase  Organize / Train and Solicit Appeal Committee  Conduct Board Solicitations  Conduct Major Donor Solicitations  Conduct Major Donor Receptions
  • 9.
    Setting Up YourAppeal  General Phase  Direct mailing to entire database  Online solicitations / Social Media  Major Donor  Follow Up Phase  Phone-a-thon  Follow up mailer  Automated Calls  Email  Stewardship – How Many Times do you thank your donors?
  • 10.
    What I’ve Learned  You can’t do it alone  Engage your President / Staff  Need A Compelling Case Statement  The Need for Leadership Gifts / personal Touch  “God is in the Details”…and you should be there too!  Follow up  The Appeal lasts all year
  • 11.
    Compelling Case Statement  Sell solutions, not needs. Your Appeal provides solutions to a problem, so don’t go overboard in discussing the problems. Identify the problem/need, then quickly show how your Appeal addresses the need, solves the problem, and why the project needs the readers commitment and support to accomplish the task.
  • 12.
    Compelling Case Statement  Make this emotional!  Make it brief and choose your words carefully  Make it eye catching and compelling  Let your narrative lead the read to make a gift  Test your Case for Support and edit it heavily
  • 13.
    Compelling Case Statement Exercise: 1-2 Minute Elevator Speech
  • 14.
    Leadership in yourAppeal Why do people give to your Appeal? What is the value proposition of your school? What motivates your donors?  How do you recognize Major Gifts?
  • 15.
    Mailing Basics LetterWriting  Personalize the “ask letter”  Who should ask?  Ask for: 1. A specific amount (Major Donors) 2. Suggested amount 3. Giving Range
  • 16.
    Mailing Basics Segmentyour letters Regular Donors Board Members Major Donors Alumni Parents Businesses Clergy Staff Friends
  • 17.
    Mailing Basics Notall Alumni are Created Equal Seniors Empty Nesters Working Parents Young Professionals Recent College Grads Recent High School Grads
  • 18.
    Online Giving Facts  Online giving contributed to 6.4% of the total giving in 2013. Giving online to smaller nonprofits grew tremendously.  Offline Giving continues to dominate  More Donors are coming in online every year  4% of Higher Ed Gifts come from online  December is the dominant month for online giving.
  • 19.
    Online Giving Based on Blackbaud's online giving data from more than 3,800 customers who received an online donation Tuesday, December 3:  Online Giving Tuesday was up 90% compared to 2012. Blackbaud processed more than $19.2 million in online donations.  The average online gift Tuesday, December 3, was $142.05, which was significantly up from $101.60 in 2012
  • 20.
    Annual Fund Requirements  All letters will be personalized.  All letters will have a personalized Ask Amount.  Databases will be segmented  A Major Donor Component will occur either as a small gathering or one on one asks.  Online giving must be operational  Websites and social media must be up to date  There must be a follow up plan  All schools: Year-round (fiscal) Annual Fund plan.
  • 21.
    Current Reporting Annual Fund/General This is a catch all. It includes annual fund gifts, but other things go in here as well and it skews the numbers. You need a more clear picture of what is being raised from the annual appeal.
  • 22.
    Current Reporting Other Donations This is a catch all that includes the total of lots of things, not all of which have to do with the development office. The categories:  Donations Booster/Parents  Donations Ad/Patron Booklets  Donations Ad/patron Parents  Donations Scholarships/Memorials  Donations Tuition Assistance  Donations Grants  Donations Other
  • 23.
    Current Reporting Fund Raising This is also a category that includes things that are not the result of our work. That includes certain fees and events that are not organized by the development office.
  • 24.
    Reporting for Fiscal2015  Annual Fund Undesignated- This is the money that comes in from the annual appeal  Annual Fund Designated- This is less than major gift threshold that is designated for a specific purpose such as financial aid  Major gifts cash (Designated/Undesignated)- A gift that makes the major gift threshold or the portion of a major gift pledge that is collected in this fiscal year.
  • 25.
    Reporting for Fiscal2015  Major gifts pledged (Designated/Undesignated) The portion of a major gift documented to be collected in future years.  EITC/OSTC Collected from all sources during this fiscal year, regardless of the year in which the money is used.  Events Money raised from events run by the development office.
  • 26.
    Next Steps Please send Jim a draft of your Annual Fund materials for review prior to mailing. Please allow 2-3 days for review.  Monthly Reports due the first Friday of the month.  Please contact Jim with questions at ANY TIME!
  • 27.
    Final Thoughts OurRole  Teacher  Visionary  Cheerleader  Door Opener  Communicator  Connector  Evaluator  Pest…