This document outlines the agenda for an online workshop about making the most of doctor's appointments. The workshop covers various activities to help patients prepare for appointments, communicate effectively with their doctors, and have a successful experience. Some of the key topics included are discussing challenges patients have faced, reviewing important vocabulary, learning how to describe symptoms, and practicing conversations with doctors. The goal is for participants to learn how to prepare properly and express their health issues clearly.

1. Make the Most of Your Doctor’s
Appointment!
CLB 3-4
Drop-in online Workshop
Image by Blaine Roberts. CCY-BY-SA

2. Our Agenda
• Objectives
• Introductions
• Activity 1: discussion
• Activity 2: vocabulary review
• Activity 3: How to prepare for your appointment
• Activity 4: matching exercise
• Activity 5: listening exercise
• Activity 6: Fill-in-the-blank exercise
• Activity 7: Reading comprehension
• Activity 8: Watch a video
• Activity 9: Speaking practice

3. Objectives:
By the end of this class you should be able to:
• discuss what you can do to make sure your next
doctor’s appointment is your best ever
• express your health symptoms to your doctor

4. Introductions
• What is your name?
• What is your location?
• What do you do?

5. Activity 1:
Discussion
• What has been your biggest challenge at
the doctor’s office?
• What problems have you had?
• What are some things that we could do to
make sure we have a better experience

6. Activity 2 : Vocabulary Review
Member of a nationut
walk-in
Vending machine
symptom
specific
prescription
severe
journal
a written note from your doctor to your pharmacist
a book to record details about something
Someone who see a medical professional without an appointment
with detailvery serious
a machine that distributes food for money
a plan to do something at a set time
a sign of sickness
appointment

7. Fill-in-the-blank
1. When you get sick, it’s a good idea to record the details in a __________________ .
2. I bought some food from the _______________________ .
3. I made an _______________________ to see my doctor at 10:00 am.
4. I went to see my doctor as a _______________ because I didn’t have an appointment.
5. Tell me about your _______________________.
6. You should be __________________ when talking to your doctor.
7. May I get a new ________________________ for this medication?
8. How ___________________ is your cold?
vending machine
journal
appointment walk-in
specificsymptom
severe
prescription

8. Activity 3
preparing for your Appointment

9. 10things you can do to make
your appointment
less stressful and more successful

10. 1. Bring your Manitoba Medical
Card
Image by Blaine Roberts. CCY-BY-SA

11. 2. Bring your current medical
record
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12. 3. Bring any Prescription drugs
you are currently taking
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13. 4. Bring a list of any alternative
therapies you are using
Image by Blaine Roberts. CCY-BY-SA

14. 5. Bring a Journal of your
symptoms
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15. 6. Bring a list of questions for
your doctor
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16. 7. Bring Notebook and pen
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17. 8. Bring your best friend!

18. 9. Bring Book or games

19. 10. Bring Healthy snacks
Image by Blaine Roberts. CCY-BY-SA

20. Activity 4: matching
Bring any Prescription drugs you are currently
taking
Dorian’s children began fighting while waiting for
an appointment. They were bored.
Bring a notebook and pen
Chan’s doctor asked him the dosage of a particular
medicine he was taking. Chan told him 5 ml, but he
was not sure.
Bring Book or games Moses' doctor told him some important information,
but he forgot what the doctor told him when he
arrived home.
Bring a list of questions for your doctor
During the appointment Wilfredo’s doctor was
trying to ask him some important questions, but
Wilfredo could not understand.
Bring your best friend! Su jie had a very successful appointment with her
doctor, but on the bus home realized there was an
important question she forgot to ask.

21. Activity 5: listen….
Casey and Kelly
Image shared under CCO

22. listen and read
Kelley: Hello Casey, how was your doctor’s appointment?
Casey: It was ok, but I had to go two times!
Kelley: Two times? Why? What happened?
Casey: Well, the first time I forgot to bring my Manitoba Medical card. I
had to return home to get it. But that’s not all!
Kelley: Oh no! What else happened?
Casey: Well, because I was late coming back my appointment got
cancelled so I had wait as a walk-in. To make a long story
short, I had to wait four hours. During that time I got
hungry so I had to eat from the vending machine.
Kelley: That’s not healthy food.
Casey: You can say that again! Oh, and one more thing…. I don’t think
I explained my symptoms very well. I think I forgot to tell
her some important information about the back ache I’ve
been having.
Kelley: Well there’s nothing you can do about that appointment. But let
me tell you what you can to avoid these problems in the
future…..

23. Part Two:
Explaining your
Symptoms

24. Did you ever notice that
speaking to your doctor is a lot
like speaking to your mechanic?
Image by shared under CCO
Image shared under CCO

25. I think my car is
broken
I don’t feel well.
Image by Diana73 / 3 images shared under CCO
Image by ClkerFreeVectorImages / 29622 images shared under CCO

26. I don’t feel well.
I have a stomache. It’s a sharp
pain that began yesterday, just
after breakfast. The pain goes
away after I lay down.
Image by James Palinsad shared under CC-BY

27. Being Specific ....
What is your symptom?
How long ago did you first
notice the symptom?
How severe is the
pain?
What kind of pain is
it?
What were you doing when you first
noticed the pain?
How long
does your
symptom last?
Does it make it
difficult to do other
activities?
What have you
done so far for
your symptoms?
A rash? A headache? A sore
throat? If possible point to it.A week ago?Rate it from 1-10.Dull, throbbing, sharp
Lifting a heavy object?
Using a new cream on your face?
A few moments?
A few minutes?
Hours? Days?
Ex. Sleep, put
on your shirt.
Medication? Rest?

28. Activity 6: fill-in-the blank
Does it make it difficult to do other
activities?
What were you doing when you first
noticed the pain?
Where is your pain/ rash?
How severe is the pain?
What is your symptom?
Yes, I can’t eat or I will vomit.
I was lifting my grandchild
Right here, on my right hand
It’s horrible. It’s a 9 out of 10!
I have a severe headache!
1. Yes, I can’t eat or I will vomit 4. I was lifting my grandchild.
2. Right here on right hand 5. I have a severe headache
3. It’s horrible. It’s a 9 out of 10!

29. Activity7 : read
Doctor: Hello Tuan, what brings you in today?
Tuan: Well doctor, I have had a stomache since
Tuesday.
Doctor: Is it a dull or sharp pain?
Tuan: It’s a sharp pain.
Doctor: Is the pain constant?
Tuan: No, It really only happens when I move
suddenly.
Doctor: What were you doing when you first
noticed this pain?
Tuan: I was .....

30. Activity 8: Watch a video
Image by Blaine Roberts. CCY-BY-SA

31. Activity 9:
Speaking Practice
Choose a symptom.
Your partner will ask you these questions:
• What is your symptom?
• How long ago did you first notice the symptom?
• What kind of pain is it?
• What were you doing when you first noticed the pain?
• How long does your symptom last?
• Does it make it difficult to do other activities?
• What have you done so far for your symptoms?

32. Reflect
• What have you learned today?
• How will you use it after the class?

33. Thank you!
See you next
time!