Based on the Executive Summary, Human Resources and Information Communications Technology (ICT), Analysis of a Local Government's HR-ICT Governmental Unit; PAFF 6315 Management of Government Information Systems; Fall 2015, Module One

1. Major Points Summary – HR-ICT 1
Major Points Summary
HR-ICT Governmental Unit
E. Rey Garcia, MPA Candidate
The University of Texas Rio Grande Valley (UTRGV)
College of Liberal Arts
Master of Public Affairs-Administration
PAFF 6315: Management of Government Information Systems
October 5, 2015
This summary is based on the Executive Summary, “Human Resources and Information
Communications Technology (ICT), Analysis of a Local Government’s HR-ICT Governmental
Unit.” Information & Communications Technologies (ICTs), is defined by Rouse, M. as “an
umbrella term that includes any communication device or application, encompassing: radio,
television, cellular phones, computer and network hardware and software, satellite systems and
so on, as well as the various services and applications associated with them, such as
videoconferencing and distance learning.” Human Resources is defined by Investopedia as the
department in charge of finding, “screening, recruiting and training job applicants, as well as
administering employee-benefit programs.” Together both Information Technology and Human
Resources must work in a collaborative network environment that allows both employees and
public, secure encrypted access to HR-related documents via the network’s Intranet and Extranet.
An effective and efficient HR-ICT unit is based on the following success factors that comprise
the re-engineering of Human Resources with Information Technology:
1) Senior Management Involvement – Have the support of the administration and the
Mayor and City Council.
2) Clear Vision and Model – Identify your goals and have a clear vision and model and a
realistic end-point.

2. 2 Major Point Summary – HR-ICT
3) All-Level Staff Support – The framework must incorporate the staff and leadership
values and the organization’s culture.
4) Early, Ongoing, Candid Communications – Keeping it honest, and transparent every
step of the way. This earns both trust and credibility.
5) Support Systems Integrations – This involves IT working with all supporting vendors
to make sure that all supporting systems are integrated into the process.
6) Empowerment of Teams and Accountability – Allow all staff and public to have a
voice. Create a team of professionals that hold themselves accountable.
In conclusion, by following these success factors, both Human Resources and Information
Technology are able to streamline information to employees and the public in a more strategic,
consultative, and proactive manner. By doing so, delivering information that is more operational,
reducing the need for personnel; information and relational, going beyond the automation of
information; and transformational, fostering a more professional work-environment.

3. Major Points Summary – HR-ICT 3
References
Reddick, C. (2012). Human Resources Information Systems. In Public Administration and
Information Technology. Burlington, MA: Jones & Bartlett Learning
Rouse, M. (n.d.). What is ICT (Information and Communications Technology - or
Technologies)? - Definition from WhatIs.com. Retrieved August 30, 2015, from
http://searchcio.techtarget.com/definition/ICT-information-and-communications-technology-or-
technologies
Human Resources - HR Definition | Investopedia. (2005, March 10). Retrieved October 2, 2015,
from http://www.investopedia.com/terms/h/humanresources.asp