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MadhuResume
- 1. Madhu Ramanathan BLK 540, #11-‐2430, Ang Mo Kio Ave – 10 Singapore 560 540 Mobile : 9072 2811 Email : madhuramanathan@gmail.com ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ A versatile and skilled professional with excellent hands-‐on experience in developing and improving in IT for distribution/wholesale and retail operations. An assertive manager with outstanding interpersonal communications negotiation and people management skills. Objective : Look forward to an exciting and challenging career with an Organization that has a congenial working environment and provides opportunities for mutual growth. Experiences : IT Manager at South Sea Enterprise Pte Ltd (Infinity E-‐Solutions Asia Pte Ltd):-‐ May 2011 ~ till now Responsibilities: • System Maintenance overall (backend and front end) and Setup, Maintained Nav2009 R2, LS Retail6 • Exploring new ideas for operation needs, Management requirements • Network maintenance • Virtual boxes creations, Hyper-‐V maintenance. • Company web site updates & Maintenances, • Over all Supplier, Customer and partners relationships • Creation of complex reports for management requirements/analysis using SSRS and Excel Power Pivot. • Managed few other companies IT Systems. (backend and frontend ~ Elecom Singapore and Ootoya Singapore) • Setting up, maintains and troubleshooting Macintosh Systems, Windows Systems, Servers. Achieved Skills : v Designed for business and to helped to create the stock count program using iOS devices. Which is mainly used for the inventory purposes and the data are collaborate then its integrated to ERP system. v Done intranet reports for the operations to generate the various type data for their sales analysis, purchase analysis and management.
- 2. IT Support – IT Head at Best Denki (S) Pte Ltd : 2001 ~ 2011 Responsibilities : System and Business Related : • Evaluate and make recommendations on purchase of software packages, hardware, and service vendors where appropriate. • Coordinate plans and activities with business user and technology team(consultants). • Gather, evaluate user requirements and propose solutions, when required. • Plan for and oversee preparation of user documentation, training and support in new/modified applications. • Reporting, tracking of programmed status, issue identification and escalation, risk management, and change control. • Liaise with vendors on system’s requests (interface between both ends). • Implement project management reporting, policies, procedures and tools. • Conduct regular internal control reviews, analysis and reporting such as key performance indicator reporting, management information reporting, internal control procedures, system maintenances and automated scripts, design custom matrix reports as per management requests. • Automated custom designed reports based on SQL scripts, Analysis view, Detailed View of those extracted. • Using Navision/Dynamics Business Objects to meet user’s requirements. • Couple of times re-‐structured the whole organization IT Systems according to the Management requirement. • Administration of Windows, Linux Servers, Active Directory structuring, Backup based on Windows, SQL DB’s, VM Images & Tape related and DMS. • Mail Systems, DNS, File Servers, Terminal Servers installation, maintenances. Achieved Skills : v Major updates on their ERP Systems which is from open source/custom designed systems to ERP (Navision 3.6 then 5.0) . v Done server upgrades / network upgrades. v Designed and Implemented with supplier systems for some paperless platform. v Done collaboration applications like files integration, mapping and reports. v Designed automated reports for management/buyers/operations purposes. Network Related & Hardware: • Administration of LAN(Designed, configured and maintained), WAN maintenance from one location to another locations or few locations., Wifi Routers Configuration/Maintain, VPN maintenances. • Remote administration, Router configuration/help with the subscribers. • Setting up, maintenances and troubleshooting Windows Systems, Macintosh Systems, Servers.
- 3. Previous Employers : • Nikko Computer Systems As System Analyst about 2 Years. -‐ Singapore • Cedilla InfoTech Pvt. Ltd as Web Designer and Programmer about 1 Year. -‐ India • eVision Technologies as Web Designer and Programmer cum clients support about 1 Year. -‐ India • AKS Systems and Solutions as programmer about 1+ Yr. -‐ India • Alpha Imager Pvt. Ltd. As PCB Designer about 6 Months (Non-‐IT) -‐ India Skill Set : (Knows about and familiar with) Microsoft families – • OS : Windows, Servers. (From 95 onwards), Mac • Systems Business Suites: Office all versions, SharePoint • Data Base : MySQL, SQL Systems(Ver2K onwards), Database mining, Scripting, Automating, Oracle 7 & 8. • Developing Tools : ASP, .Net, MS Studio, Server Collation. • ERP: Navision3.6, Dynamics Navision 4.0. Dynamics Navision 2009, RTC • POS : LS Retail (Dynamics) Non-‐Microsoft : • Virtualizations, VMware, Open Source, SUSE Linux, Zimbra maintenance, Adobe packages. Web : • HTML, Designing, Programing, Joomla, PHP(Intermediate) Database Programing. BI : • Qlik View(Intermediate & Learning), Power Pivot, ZAP(Learning), SSRS, SQL Queries. Hardware : • Setting up computers, servers and Macintoshes with handful of experiences Education : • Master of Science in Electronic Science ( 73.89%) A.V.C. College (Autonomous), Bharathidasan University, India. • Bachelor of Science in Physics (72.13%) A.V.C. College (Autonomous), Bharathidasan University, India. • Diploma in Advanced Software Technology, CSC, Anna Nagar, Chennai, India.
- 4. Family : My DOB is 25th March 1975, And My Wife is Home maker and I have one daughter who is in 6 years old as on 09th August 2015. All three of us are holding Singapore Permanent Residents (SPR). References : Mr. Jeffrey Sim Kok Hua CFO , COO South Sea Enterprise Pte Ltd Contact # : 9072 2838 Ms. Julie Quek B2B Head Courts Singapore Pte Ltd Contact # 9005 1554