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TANMOY BOSE
MCA with 4 years and 7 month experience as Admin profile.
: 4/B, Bijoynagar, Post - Naihati, Dist. - 24 Pargonas (N) - 743165, West Bengal
: +918335818412,:tanmoy.bose18@gmail.com
PROFESSIONAL OBJECTIVE
In search of a challenging assignment with a renowned organization which would provide me a platform to
unleash my competencies, enhance learning and help me develop professionally and personally
PROFILE
• Qualified MCA with an innate quantitative aptitude & determination to shape a successful career in the
IT industry
• Diligent and focused professional with comprehensive understanding of technical languages, OS, &
databases
• Conceptually strong with a pioneering and logical approach towards work with an eye for detail
• Result oriented professional with strong analytical and interpersonal skills. A quick learner with high
levels of adaptability and ability to take initiative
• Multilingual with proficiency in English, Hindi and Bengali
WORK EXPERIENCE
*Trieye Technologies Private Ltd. - (October 2014 – Still)
Designation: IT Consol Technician & Live Support (International Outbound Call Center)
Job Responsibilities:
1. Dialer Setup and control.
2. Campaign Setup.
3. Lead Upload.
4. Lead feedback.
5. Take consol of Customer (Log Mein).
6. Give live online service (Present & Existing) as per requirement.
7. Get customer satisfaction call after service.
8. Send E-Signature Mail and cheeked validity.
9. Get every agents Call report & Sell report individually.
10. Monitoring agents Call & Sell report.
11. Customer Privacy Maintain & Call transfer to agent’s ports as per Requirments.
*Digital Care Private Ltd. - (August 2014 – 22nd
October 2014)
Projected Clint – Indus Valley World School (Kolkata)
Designation: Business Developer, Clint IT Adviser & Support
Job Responsibilities:
1. Develop suppliers to ensure costs are minimized.
2. Develop list of Preferred Vendors as per the policies.
3. Responsible for all IT related issues.
4. Maintain professional relationship with all vendors, organizations. etc.
5. Ensure developments of Clint side & coordinate with BDM and MD to file Annual Returns.
6. Regular basis Clint Visits and resolve admin related issues.
7. Systems update & Network Support.
8. Systems and other development requisition.
9. Website visiting & report generate.
10. Server handling.
*Adarsh General Motor Financiers Ltd. - (December 2013 – 12th
July, 2014)
Designation: Administrator & IT Adviser
Job Responsibilities:
1. Develop suppliers of stationary to ensure costs are minimized.
2. Develop list of Preferred Vendors as per the policies.
3. Responsible for all transport & travel arrangements.
4. Maintain professional relationship with all vendors, landlords, utility companies/organizations. etc.
5. Ensure registration of Branches & Offices in your region under shops & establishment act and for Trade
License as per the local law and coordinate with HR to file Annual Returns.
6. Branch Visits in your City and resolve admin related issues.
7. Systems update & Network Support.
8. Systems requisition.
9. Website visiting & report generate.
10. Server handling.
11. Software’s problems recovery.
12. Desktop maintenance.
13. Administrative system controlling for both sides.
14. Hardware system checking
15. Monitoring & consulting about update Software & Hardware (Server & systems).
16. Website related problems.
17. Employ Mail ID handling.
18. New software testing as per management requirement.
19. Install Oracle and other software as per Software making vender.
20. Train to all corporate and side office stuff.
21. Desktop Management.
22. Manage fund for the new project from accounts.
23. Give advice for every IT related work.
24. Manage outside station Network, Hardwar and Software related work.
25. Arrange meting as per requirement Management with the vender.
*Roofers Group of Companies - (February 2011 – December 2013)
Designation: Administrator & IT Head
Job Responsibilities:
1. Develop suppliers of stationary to ensure costs are minimized.
2. Develop list of Preferred Vendors as per the policies.
3. Responsible for all transport & travel arrangements.
4. Maintain professional relationship with all vendors, landlords, utility companies/organizations. etc.
5. Ensure registration of Branches & Offices in your region under shops & establishment act and for Trade
License as per the local law and coordinate with HR to file Annual Returns.
6. Branch Visits in your City and resolve admin related issues.
7. Systems update & Network Support.
8. Systems requisition.
9. Website visiting & report generate.
10. Server handling.
11. Software’s problems recovery.
12. Desktop maintenance.
13. Administrative system controlling for both sides (3 hotels & 4 corporate offices).
14. Hardware system checking
15. Monitoring & consulting about update Software & Hardware (Server & systems).
16. Website related problems.
17. Employ Mail ID handling .
18. New software Testing as per management requirement.
19. Install Oracle and other software as per Software making vender.
20. Train to all corporate and side office stuff.
21. Desktop Management.
22. Manage fund for the new project from accounts.
23. Give advice for every IT related work.
24. Manage outside station Network, Hardwar and Software related work.
25. Arrange meting as per requirement Management with the vender.
*KARVY - (October 2010 – February 2011)
Designation: Financial Advisor & Admin
Job Responsibilities:
1. Report generate to head office
2. Daly data sheet update
3. Stuff report generate
4. Systems problems recovery
5. Clients visit
6. Clients data collection & generate
ACADEMIC PROJECTS & INTERNSHIP
Project: Safety Management
Organization: Eastern Railway Kanchrapara Workshop
Technology used: V.B. (Front), Access (Back)
Aim: To study the Personal Injury Information System
Duration: 3 months
Project: Training on J2EE (RST Community)
Organization: CMC academy, Park Street
Technology used: JAVA (Front), Oracle (Back)
Aim: To construct a social networking site thereby forming an online community
Duration: 3 months
Project: Blood Bank Detail
Organization: Ejobsindia
Technology used: PHP (Font), MySql(Back)
Aim: To study the Blood Information System
Duration: 3 months
PROFESSIONAL & EDUCATIONAL CREDENTIALS
Master of Computer Application (2009)
Management Institute of Durgapur
West Bengal University of Technology
7.9 C.G.P.A.
B.Sc Computer Application (2006)
Rishi Bankim Chandra College
University of Calcutta
58.39%
One year Diploma in Information Technology (2002)
Youth Computer Center, Barrackpore
Higher Secondary (2002)
Naihati Narandra Vidyanikatan
West Bengal Council of Higher Secondary Education
53.8%
Senior Secondary (1998)
Naihati Narandra Vidyanikatan,
West Bengal Board of Secondary Education
62.5%
TECHNICAL PROFICIENCY
• Language Java, Visual Basic,PHP
• Database Oracle, MySQL, Access
• OS XP, Win-7
• S/W Dreamweaver, HTML, CSS, Flash, Photoshop
• Networking LAN Configuration, Switch Configuration, Router Configuration, DHCP Configuration
PERSONAL PARTICULARS
• Date of Birth January 1, 1982
• Interests Playing chess, carom & computer games
• Linguistic proficiency English, Hindi & Bengali

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tanmoy resume

  • 1. TANMOY BOSE MCA with 4 years and 7 month experience as Admin profile. : 4/B, Bijoynagar, Post - Naihati, Dist. - 24 Pargonas (N) - 743165, West Bengal : +918335818412,:tanmoy.bose18@gmail.com PROFESSIONAL OBJECTIVE In search of a challenging assignment with a renowned organization which would provide me a platform to unleash my competencies, enhance learning and help me develop professionally and personally PROFILE • Qualified MCA with an innate quantitative aptitude & determination to shape a successful career in the IT industry • Diligent and focused professional with comprehensive understanding of technical languages, OS, & databases • Conceptually strong with a pioneering and logical approach towards work with an eye for detail • Result oriented professional with strong analytical and interpersonal skills. A quick learner with high levels of adaptability and ability to take initiative • Multilingual with proficiency in English, Hindi and Bengali WORK EXPERIENCE *Trieye Technologies Private Ltd. - (October 2014 – Still) Designation: IT Consol Technician & Live Support (International Outbound Call Center) Job Responsibilities: 1. Dialer Setup and control. 2. Campaign Setup. 3. Lead Upload. 4. Lead feedback. 5. Take consol of Customer (Log Mein). 6. Give live online service (Present & Existing) as per requirement. 7. Get customer satisfaction call after service. 8. Send E-Signature Mail and cheeked validity. 9. Get every agents Call report & Sell report individually. 10. Monitoring agents Call & Sell report. 11. Customer Privacy Maintain & Call transfer to agent’s ports as per Requirments. *Digital Care Private Ltd. - (August 2014 – 22nd October 2014) Projected Clint – Indus Valley World School (Kolkata) Designation: Business Developer, Clint IT Adviser & Support Job Responsibilities: 1. Develop suppliers to ensure costs are minimized. 2. Develop list of Preferred Vendors as per the policies. 3. Responsible for all IT related issues. 4. Maintain professional relationship with all vendors, organizations. etc. 5. Ensure developments of Clint side & coordinate with BDM and MD to file Annual Returns. 6. Regular basis Clint Visits and resolve admin related issues. 7. Systems update & Network Support. 8. Systems and other development requisition. 9. Website visiting & report generate. 10. Server handling.
  • 2. *Adarsh General Motor Financiers Ltd. - (December 2013 – 12th July, 2014) Designation: Administrator & IT Adviser Job Responsibilities: 1. Develop suppliers of stationary to ensure costs are minimized. 2. Develop list of Preferred Vendors as per the policies. 3. Responsible for all transport & travel arrangements. 4. Maintain professional relationship with all vendors, landlords, utility companies/organizations. etc. 5. Ensure registration of Branches & Offices in your region under shops & establishment act and for Trade License as per the local law and coordinate with HR to file Annual Returns. 6. Branch Visits in your City and resolve admin related issues. 7. Systems update & Network Support. 8. Systems requisition. 9. Website visiting & report generate. 10. Server handling. 11. Software’s problems recovery. 12. Desktop maintenance. 13. Administrative system controlling for both sides. 14. Hardware system checking 15. Monitoring & consulting about update Software & Hardware (Server & systems). 16. Website related problems. 17. Employ Mail ID handling. 18. New software testing as per management requirement. 19. Install Oracle and other software as per Software making vender. 20. Train to all corporate and side office stuff. 21. Desktop Management. 22. Manage fund for the new project from accounts. 23. Give advice for every IT related work. 24. Manage outside station Network, Hardwar and Software related work. 25. Arrange meting as per requirement Management with the vender. *Roofers Group of Companies - (February 2011 – December 2013) Designation: Administrator & IT Head Job Responsibilities: 1. Develop suppliers of stationary to ensure costs are minimized. 2. Develop list of Preferred Vendors as per the policies. 3. Responsible for all transport & travel arrangements. 4. Maintain professional relationship with all vendors, landlords, utility companies/organizations. etc. 5. Ensure registration of Branches & Offices in your region under shops & establishment act and for Trade License as per the local law and coordinate with HR to file Annual Returns. 6. Branch Visits in your City and resolve admin related issues. 7. Systems update & Network Support. 8. Systems requisition. 9. Website visiting & report generate. 10. Server handling. 11. Software’s problems recovery. 12. Desktop maintenance.
  • 3. 13. Administrative system controlling for both sides (3 hotels & 4 corporate offices). 14. Hardware system checking 15. Monitoring & consulting about update Software & Hardware (Server & systems). 16. Website related problems. 17. Employ Mail ID handling . 18. New software Testing as per management requirement. 19. Install Oracle and other software as per Software making vender. 20. Train to all corporate and side office stuff. 21. Desktop Management. 22. Manage fund for the new project from accounts. 23. Give advice for every IT related work. 24. Manage outside station Network, Hardwar and Software related work. 25. Arrange meting as per requirement Management with the vender. *KARVY - (October 2010 – February 2011) Designation: Financial Advisor & Admin Job Responsibilities: 1. Report generate to head office 2. Daly data sheet update 3. Stuff report generate 4. Systems problems recovery 5. Clients visit 6. Clients data collection & generate ACADEMIC PROJECTS & INTERNSHIP Project: Safety Management Organization: Eastern Railway Kanchrapara Workshop Technology used: V.B. (Front), Access (Back) Aim: To study the Personal Injury Information System Duration: 3 months Project: Training on J2EE (RST Community) Organization: CMC academy, Park Street Technology used: JAVA (Front), Oracle (Back) Aim: To construct a social networking site thereby forming an online community Duration: 3 months Project: Blood Bank Detail Organization: Ejobsindia Technology used: PHP (Font), MySql(Back) Aim: To study the Blood Information System Duration: 3 months PROFESSIONAL & EDUCATIONAL CREDENTIALS Master of Computer Application (2009)
  • 4. Management Institute of Durgapur West Bengal University of Technology 7.9 C.G.P.A. B.Sc Computer Application (2006) Rishi Bankim Chandra College University of Calcutta 58.39% One year Diploma in Information Technology (2002) Youth Computer Center, Barrackpore Higher Secondary (2002) Naihati Narandra Vidyanikatan West Bengal Council of Higher Secondary Education 53.8% Senior Secondary (1998) Naihati Narandra Vidyanikatan, West Bengal Board of Secondary Education 62.5% TECHNICAL PROFICIENCY • Language Java, Visual Basic,PHP • Database Oracle, MySQL, Access • OS XP, Win-7 • S/W Dreamweaver, HTML, CSS, Flash, Photoshop • Networking LAN Configuration, Switch Configuration, Router Configuration, DHCP Configuration PERSONAL PARTICULARS • Date of Birth January 1, 1982 • Interests Playing chess, carom & computer games • Linguistic proficiency English, Hindi & Bengali