Communities Creating Change
Today’s agenda
10.00 Welcome & Introductions ALL
10.15 Overview of Made Open vision and next steps RW
10.30 Co-design activities
Activity 1: Opportunity statements ALL
Activity 2: User journeys ALL
12.30 Lunch
13.15 Activity 3: Platform feedback ALL
Activity 4: Reporting requirements ALL
15:00 Review session and outline next steps ALL
15:30 AOB ALL
16:00 Close
A
better
place
Council
VCSE
Business
Public
institutions
Citizens
Communities
Everyone has something to give
Our vision is to empower and mobilise people,
communities and organisations for good.
Rewarding actionable change
A practical solution for connecting community builders,
organisers and leaders with the people and companies
interested in their good causes.
Private Sector
organisation
Statutory Sector
organisation
Volunteer
VCSE Sector
organisation
What’s in it for me?
WHAT’S IN IT FOR ME?
* Not currently available.
WIDGETS & BADGING
Raising visibility of
volunteering
COMMUNITY EXCHANGE
Exchanging earned credits
for goods and services.
VOLUNTEER BANK
Volunteering to suit time,
location and availability.
CAMPAIGNS
Mobilising communities
around key priorities.
• Access all volunteering
opportunities in one place.
• Badge yourself as a
community volunteer.
• Pledge to volunteer and
promote your skills.
• Earn credits by pledging time,
money or materials.
• Exchange credits for local
goods and services.
• Donate credits to a good
cause.
• Offer your skills and
experience to the community
in a way that is convenient to
you.
• Support the projects that
interest and excite you.
• Tag community activity around
core campaigns.
• Promote successes of local
community initiative.
• Visualise the collective impact
of individual contributions.
• Badge your organisation as
looking for volunteers.
• Embed volunteering activity
into own website.
• Manage and organise
volunteers via dashboard.
• Attract new volunteers who
are incentivised by credits.
• Request credit donations to
acquire goods and services.
• Offer services to community
in exchange for credits.
• Identify volunteers who have
suitable skills and availability.
• Pitch a request for support to
niche-skilled volunteers.
• Manage volunteers and
resources around core
campaigns.
• Rally people in communities
around campaigns.
• Promote all volunteer,
apprenticeship* and work
experience opportunities into
a single stream.
• Connect volunteers with
volunteering opportunities.
• Reward action around place
or organisational priorities.
• Exchange earned credits for
voluntary action.
• Pool assets & resources into
rewards marketplace.
• Integrate ESV schemes of
sector into Volunteer Bank.
• Monitor value / contribution of
employee volunteering.
• Create and manage
campaigns within CMS.
• Raise awareness of micro-
volunteering opportunities.
• View statistics on activities
and impact.
• Badge your organisation as
looking for apprentices*.
• Embed apprenticeship activity
into own website.
• Search for people with niche
skills and interests.
• Reward volunteers who
support community action.
• Support homegrown
initiatives as part of CSR.
• Donate credits to good
causes.
• Integrate private ESV
schemes into Volunteer Bank.
• Monitor value / contribution of
employee volunteering.
• Manage employees and
resources around core
campaigns.
• Rally employees to support
their local communities.
• Sponsor campaigns.
COMMUNITY EXCHANGE
Age UK request 15 ‘Community
befriender” volunteers…
Luke volunteers four hours.
Luke earns a credit for each hour
volunteered, and slowly builds up a
bank of credits…
…which he can trade for real rewards
that have been provided by local
(public or private) organisations.
Luke exchanges some of his
credits for a Gym Induction at
Tempus Leisure (a council owned
Leisure Centre)
Luke confirms his order.
Luke successfully claims his reward and
receives an email outlining next steps.
Organisations can add new rewards.
They can also edit their reward and
manage claimants.
Organisations can confirm Luke’s
claim or provide him with a refund
(where he will reclaim his points)
VOLUNTEER BANK
Justin wants to make an offer…
He creates a new activity outlining the
details of his offer.
If this forms part of Justin’s ESV (volunteer at
work) scheme, he can say so here. This will be
recorded to help his employer understand the
impact of their ESV scheme.
Justin can customise his offer
to a high degree.
Customisation enables people to find
Justin’s offer.
Justin can make this offer
immediately or return to it later.
Justin’s offer is displayed in a similar
way to other activities.
All offers from volunteers will be streamed
within the Activity Stream.
Organisations and community groups
pitch to Justin for his services.
Justin can view his offers, message them
back, accept or reject their request.
Justin accepts the request of “BS3
Helping Others”.
He and BS3 can talk online, if
need be.
When Justin has completed his tasks, he
can mark this as complete.
He is asked to confirm his hours –
abiding to the websites Terms of Use.
When his hours are accepted, he will earn credits to
spend or donate to others. Justin can also earn points
pledging money and materials.
Marked as complete.
Organisations and groups are
asked to confirm hours.
They confirm his hours – abiding to the
websites Terms of Use.
If Justin’s offer supported key campaigns
that are supported by the whole
community (e.g. reducing homelessness),
he earns double points.
Marked as approved.
The site administrator has the option
to waiver a pre-approval process or
insist on it.
The administrator can reject offers
than don’t appear genuine.
CAMPAIGNS
Activity 1
Opportunity Statements
60 mins
Actions:
Individuals Groups Organisations
Public profile YesYes Yes
Can create public activity YesYes Yes
Can creative private activity YesNo Yes
Can start groups YesYes No
Can join groups YesYes No
Can add goods & services TBCTBC TBC
Can earn credits. TBCTBC TBC
Can spend credits. TBCTBC TBC
Can donate credits. TBCTBC TBC
Individuals, groups and organisations
A single user with a public
profile on MO.
A private community of
interest for individuals and
organisations.
An organisational profile,
which employees can
connect to.
Activity 2
User journeys
45 mins
Activity 3
Platform feedback
45 mins
Activity 4
Reporting requirements
60 mins
Communities Creating Change
Private Sector
organisation
Statutory Sector
organisation
Volunteer
VCSE Sector
organisation
What’s in it for me?
WIDGETS & BADGING
Raising visibility of
volunteering
• Access all volunteering
opportunities in one place.
• Badge yourself as a
community volunteer.
• Pledge to volunteer and
promote your skills.
WHAT’S IN IT FOR ME?
• Earn credits by pledging time,
money or materials.
• Exchange credits for local
goods and services.
• Donate credits to a good
cause.
COMMUNITY EXCHANGE
Exchanging earned credits
for goods and services.
• Offer your skills and
experience to the community
in a way that is convenient to
you.
• Support the projects that
interest and excite you.
VOLUNTEER BANK
Volunteering to suit time,
location and availability.
• Tag community activity around
core campaigns.
• Promote successes of local
community initiative.
• Visualise the collective impact
of individual contributions.
CAMPAIGNS
Mobilising communities
around key priorities.
• Badge your organisation as
looking for volunteers.
• Embed volunteering activity
into own website.
• Manage and organise
volunteers via dashboard.
• Attract new volunteers who
are incentivised by credits.
• Request credit donations to
acquire goods and services.
• Offer services to community
in exchange for credits.
• Identify volunteers who have
suitable skills and availability.
• Pitch a request for support to
niche-skilled volunteers.
• Manage volunteers and
resources around core
campaigns.
• Rally people in communities
around campaigns.
• Promote all volunteer,
apprenticeship* and work
experience opportunities into
a single stream.
• Connect volunteers with
volunteering opportunities.
• Reward action around place
or organisational priorities.
• Exchange earned credits for
voluntary action.
• Pool assets & resources into
rewards marketplace.
• Integrate ESV schemes of
sector into Volunteer Bank.
• Monitor value / contribution of
employee volunteering.
• Create and manage
campaigns within CMS.
• Raise awareness of micro-
volunteering opportunities.
• View statistics on activities
and impact.
• Badge your organisation as
looking for apprentices*.
• Embed apprenticeship activity
into own website.
• Search for people with niche
skills and interests.
• Reward volunteers who
support community action.
• Support homegrown
initiatives as part of CSR.
• Donate credits to good
causes.
• Integrate private ESV
schemes into Volunteer Bank.
• Monitor value / contribution of
employee volunteering.
• Manage employees and
resources around core
campaigns.
• Rally employees to support
their local communities.
• Sponsor campaigns.
* Not currently available.
Collective Impact
Supporting ANY person or partner who wishes to help their communities or
the county / city as a whole following Collective Impact principles:
Common Agenda
• Common understanding of the problem
• Shared vision for change
• Collecting data and measuring results
• Focus on performance management
• Shared accountability
• Differentiated approaches
• Coordination through joint plan of action
• Consistent and open communication
• Focus on building trust
• Independent organisation(s) with staff
• Resources and skills to convene and coordinate
participating organisations
Shared Measurement
Mutually Reinforcing
Activities
Continuous
Communications
Backbone Support
Collective Impact
Steering
Committee
Backbone
Support
Working Groups
Partners
Community Members
Governance, Vision
and Strategy
Action Planning
Execution
Public Will

Made Open // Communities Creating Change

  • 1.
  • 2.
    Today’s agenda 10.00 Welcome& Introductions ALL 10.15 Overview of Made Open vision and next steps RW 10.30 Co-design activities Activity 1: Opportunity statements ALL Activity 2: User journeys ALL 12.30 Lunch 13.15 Activity 3: Platform feedback ALL Activity 4: Reporting requirements ALL 15:00 Review session and outline next steps ALL 15:30 AOB ALL 16:00 Close
  • 3.
    A better place Council VCSE Business Public institutions Citizens Communities Everyone has somethingto give Our vision is to empower and mobilise people, communities and organisations for good.
  • 4.
    Rewarding actionable change Apractical solution for connecting community builders, organisers and leaders with the people and companies interested in their good causes.
  • 5.
    Private Sector organisation Statutory Sector organisation Volunteer VCSESector organisation What’s in it for me? WHAT’S IN IT FOR ME? * Not currently available. WIDGETS & BADGING Raising visibility of volunteering COMMUNITY EXCHANGE Exchanging earned credits for goods and services. VOLUNTEER BANK Volunteering to suit time, location and availability. CAMPAIGNS Mobilising communities around key priorities. • Access all volunteering opportunities in one place. • Badge yourself as a community volunteer. • Pledge to volunteer and promote your skills. • Earn credits by pledging time, money or materials. • Exchange credits for local goods and services. • Donate credits to a good cause. • Offer your skills and experience to the community in a way that is convenient to you. • Support the projects that interest and excite you. • Tag community activity around core campaigns. • Promote successes of local community initiative. • Visualise the collective impact of individual contributions. • Badge your organisation as looking for volunteers. • Embed volunteering activity into own website. • Manage and organise volunteers via dashboard. • Attract new volunteers who are incentivised by credits. • Request credit donations to acquire goods and services. • Offer services to community in exchange for credits. • Identify volunteers who have suitable skills and availability. • Pitch a request for support to niche-skilled volunteers. • Manage volunteers and resources around core campaigns. • Rally people in communities around campaigns. • Promote all volunteer, apprenticeship* and work experience opportunities into a single stream. • Connect volunteers with volunteering opportunities. • Reward action around place or organisational priorities. • Exchange earned credits for voluntary action. • Pool assets & resources into rewards marketplace. • Integrate ESV schemes of sector into Volunteer Bank. • Monitor value / contribution of employee volunteering. • Create and manage campaigns within CMS. • Raise awareness of micro- volunteering opportunities. • View statistics on activities and impact. • Badge your organisation as looking for apprentices*. • Embed apprenticeship activity into own website. • Search for people with niche skills and interests. • Reward volunteers who support community action. • Support homegrown initiatives as part of CSR. • Donate credits to good causes. • Integrate private ESV schemes into Volunteer Bank. • Monitor value / contribution of employee volunteering. • Manage employees and resources around core campaigns. • Rally employees to support their local communities. • Sponsor campaigns.
  • 6.
  • 7.
    Age UK request15 ‘Community befriender” volunteers…
  • 8.
  • 9.
    Luke earns acredit for each hour volunteered, and slowly builds up a bank of credits… …which he can trade for real rewards that have been provided by local (public or private) organisations.
  • 10.
    Luke exchanges someof his credits for a Gym Induction at Tempus Leisure (a council owned Leisure Centre)
  • 11.
  • 12.
    Luke successfully claimshis reward and receives an email outlining next steps.
  • 13.
    Organisations can addnew rewards. They can also edit their reward and manage claimants.
  • 14.
    Organisations can confirmLuke’s claim or provide him with a refund (where he will reclaim his points)
  • 15.
  • 16.
    Justin wants tomake an offer…
  • 17.
    He creates anew activity outlining the details of his offer.
  • 18.
    If this formspart of Justin’s ESV (volunteer at work) scheme, he can say so here. This will be recorded to help his employer understand the impact of their ESV scheme.
  • 19.
    Justin can customisehis offer to a high degree.
  • 20.
    Customisation enables peopleto find Justin’s offer. Justin can make this offer immediately or return to it later.
  • 21.
    Justin’s offer isdisplayed in a similar way to other activities.
  • 22.
    All offers fromvolunteers will be streamed within the Activity Stream.
  • 23.
    Organisations and communitygroups pitch to Justin for his services.
  • 24.
    Justin can viewhis offers, message them back, accept or reject their request.
  • 25.
    Justin accepts therequest of “BS3 Helping Others”.
  • 26.
    He and BS3can talk online, if need be.
  • 27.
    When Justin hascompleted his tasks, he can mark this as complete.
  • 28.
    He is askedto confirm his hours – abiding to the websites Terms of Use.
  • 29.
    When his hoursare accepted, he will earn credits to spend or donate to others. Justin can also earn points pledging money and materials.
  • 30.
  • 31.
    Organisations and groupsare asked to confirm hours.
  • 32.
    They confirm hishours – abiding to the websites Terms of Use.
  • 33.
    If Justin’s offersupported key campaigns that are supported by the whole community (e.g. reducing homelessness), he earns double points.
  • 34.
  • 35.
    The site administratorhas the option to waiver a pre-approval process or insist on it.
  • 36.
    The administrator canreject offers than don’t appear genuine.
  • 37.
  • 41.
  • 42.
    Actions: Individuals Groups Organisations Publicprofile YesYes Yes Can create public activity YesYes Yes Can creative private activity YesNo Yes Can start groups YesYes No Can join groups YesYes No Can add goods & services TBCTBC TBC Can earn credits. TBCTBC TBC Can spend credits. TBCTBC TBC Can donate credits. TBCTBC TBC Individuals, groups and organisations A single user with a public profile on MO. A private community of interest for individuals and organisations. An organisational profile, which employees can connect to.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
    Private Sector organisation Statutory Sector organisation Volunteer VCSESector organisation What’s in it for me? WIDGETS & BADGING Raising visibility of volunteering • Access all volunteering opportunities in one place. • Badge yourself as a community volunteer. • Pledge to volunteer and promote your skills. WHAT’S IN IT FOR ME? • Earn credits by pledging time, money or materials. • Exchange credits for local goods and services. • Donate credits to a good cause. COMMUNITY EXCHANGE Exchanging earned credits for goods and services. • Offer your skills and experience to the community in a way that is convenient to you. • Support the projects that interest and excite you. VOLUNTEER BANK Volunteering to suit time, location and availability. • Tag community activity around core campaigns. • Promote successes of local community initiative. • Visualise the collective impact of individual contributions. CAMPAIGNS Mobilising communities around key priorities. • Badge your organisation as looking for volunteers. • Embed volunteering activity into own website. • Manage and organise volunteers via dashboard. • Attract new volunteers who are incentivised by credits. • Request credit donations to acquire goods and services. • Offer services to community in exchange for credits. • Identify volunteers who have suitable skills and availability. • Pitch a request for support to niche-skilled volunteers. • Manage volunteers and resources around core campaigns. • Rally people in communities around campaigns. • Promote all volunteer, apprenticeship* and work experience opportunities into a single stream. • Connect volunteers with volunteering opportunities. • Reward action around place or organisational priorities. • Exchange earned credits for voluntary action. • Pool assets & resources into rewards marketplace. • Integrate ESV schemes of sector into Volunteer Bank. • Monitor value / contribution of employee volunteering. • Create and manage campaigns within CMS. • Raise awareness of micro- volunteering opportunities. • View statistics on activities and impact. • Badge your organisation as looking for apprentices*. • Embed apprenticeship activity into own website. • Search for people with niche skills and interests. • Reward volunteers who support community action. • Support homegrown initiatives as part of CSR. • Donate credits to good causes. • Integrate private ESV schemes into Volunteer Bank. • Monitor value / contribution of employee volunteering. • Manage employees and resources around core campaigns. • Rally employees to support their local communities. • Sponsor campaigns. * Not currently available.
  • 48.
    Collective Impact Supporting ANYperson or partner who wishes to help their communities or the county / city as a whole following Collective Impact principles: Common Agenda • Common understanding of the problem • Shared vision for change • Collecting data and measuring results • Focus on performance management • Shared accountability • Differentiated approaches • Coordination through joint plan of action • Consistent and open communication • Focus on building trust • Independent organisation(s) with staff • Resources and skills to convene and coordinate participating organisations Shared Measurement Mutually Reinforcing Activities Continuous Communications Backbone Support
  • 49.
    Collective Impact Steering Committee Backbone Support Working Groups Partners CommunityMembers Governance, Vision and Strategy Action Planning Execution Public Will