This document provides information about an upcoming conference on "Linking Housing & Homelessness Services" to be held on September 29-30, 2015 in Sydney. It outlines the benefits of attending the conference, including strengthening partnerships to improve access to housing, exploring housing models to reduce homelessness, and creating an effective early intervention strategy. It also lists the key speakers and agenda items to be covered over the two days, focusing on topics like developing meaningful partnerships, housing first models, early intervention strategies, and addressing the current lack of affordable housing.

1. Catherine Yeomans
Chief Executive Officer
MISSION AUSTRALIA
Cathy Humphrey
Chief Executive Officer
SACRED HEART MISSION
Rebecca Pinkstone
General Manager, Operations
BRIDGE HOUSING
Michael Perusco
Chief Executive Officer, NSW
ST VINCENT DE PAUL SOCIETY
Benefits of attending
Strengthen partnerships to
improve access to housing
Explore housing models to
reduce homelessness
Create an effective early
intervention strategy
Key Speakers
Linking Housing &
Homelessness Services
29th & 30th September, 2015, Sydney Boulevard Hotel
Transitioning vulnerable people into long-term housing
phone 1300 316 882 fax 1300 918 334 registration@criterionconferences.com www.reducinghomelessness.com
Register 3 delegates at the ‘standard
price’ & bring a 4th delegate FREE!*
Hear case study driven
presentations from leading
organisations about their
approaches to reducing
homelessness
Spaces are limited, book early to
avoid missing out!
> see inside for more
Pre & mid
conference workshops
How to build meaningful
partnerships
How to create an effective
early intervention strategy
A
B
Endorsed by

2. To register
phone 1300 316 882
fax 1300 918 334
registration@criterionconferences.com
www.reducinghomelessness.com
Plus key contributions from:
Kasy Chambers
Anglicare Australia
Felicity Reynolds
The Mercy Foundation
Karyn Walsh
Micah Projects
Katherine McKernan *
Homelessness NSW
Wendy Hayhurst *
NSW Federation of Housing
Associations
Barb McKenna
St George Community Housing
Jenny Ranft
Wentworth Community Housing
Cindi Petersen
Launchpad Youth Community
Trina Geasley
City of Sydney
Stephanie Oatley
Platform Youth Services
Susan Clarke-Lindfield
Toora Women Inc
Jeff Fiedler
Housing for the Aged Action Group
Catherine Goodwin
South East Sydney Medicare Local
Sheila Ligo
Toora Women Inc
*Pending final confirmation
“The cost of inadequate and insecure housing - the
emotional, social, economic and spiritual cost to us all
- is stark and evident, but there is no concrete national
plan to put the bricks and mortar in place.”
- Kasy Chambers, Executive Director, Anglicare Australia, ABC 2015
SAVE $300 when
you register & pay by
10th July 2015*
This conference will focus on:
• Working closely with other organisations to maximise
available services
• Unpacking best practice in a housing first model
• Identifying and assisting people before they enter a
cycle of homelessness
Sourcing homes for the homeless
The current lack of affordable housing, especially in urban areas,
is making it increasingly difficult for homelessness services to
find long-term housing options for clients. Whilst there are various
programs offering support to homeless, without housing to offer
physical support these programs are not capable of enabling change
in these individuals’ situations.
•• Specialist homelessness
services
•• Housing services
•• Not-for-profit organisations
•• State government
•• Local government
Sponsorship opportunities
We work closely with corporate partners to create unique
and innovative tailored sponsorship packages that best meet
your specific marketing, business development and corporate
entertainment objectives.
Contact David Huggan on 02 9239 5729 and find out how you can
make your mark on this industry.
Free Pass Applications
Criterion is delighted to offer a select number of free passes to non-
government organisations who would not ordinarily be able to attend.
To apply please contact customercare@criterionconferences.com
Who is attending?

3. Day 1
Tuesday 29th September, 2015
8:00 Registration, coffee & networking
8:30 Opening remarks from the Chair
Felicity Reynolds, Chief Executive Officer
The Mercy Foundation
Strengthening partnerships to improve access
to housing
10:30 Morning tea & networking
11:40 How community housing can be part of the solution to end
homelessness
• How to initiate and develop partnerships
• Connecting housing and support solutions
• Leveraging the benefits of the Going Home Staying Home reform
Jenny Ranft, Manager Community Services
Wentworth Community Housing
Stephanie Oatley, Chief Executive Officer
Platform Youth Services
1:00 Networking lunch
2:00 How to achieve collaborative action
• Reducing homelessness through collective impact
• Identifying and engaging stakeholders
• Understanding the role of context in addressing issues
Trina Geasley, Manager, Homelessness
City of Sydney
Exploring housing models to reduce homelessness
2:40 Supporting young people experiencing homelessness
• Sourcing housing solutions for youth
• Assisting young people into the private rental market
• Providing affordable accommodation through shared living
Cindi Petersen, Executive Officer
Launchpad Youth Community
3:20 Afternoon tea & networking
3:50 Providing a housing first model for women exiting
corrections
• Recognising the importance of secure accommodation and support to
maintain and sustain long-term tenancies
• Enabling the incarceration to community transition
• Sustaining engagement and change via secure accommodation
Susan Clarke-Lindfield, Executive Director
Sheila Ligo, Team Leader, Coming Home Program
Toora Women Inc
4:30 Facilitating rapid re-housing for rough sleepers
• Mobilising services to assist people with mental health problems
• Having an assertive outreach approach in directing people to housing
• Tailoring support to suit unique needs
Catherine Goodwin, Manager, Partners in Recovery
South East Sydney Medicare Local
5:10 Closing remarks from the Chair & end of day one
KEYNOTE
9:20 Tackling a lack of housing through meaningful
partnerships
• Exploring the current state of housing and homelessness
• Channelling homeless people into accommodation
• Working alongside neighbour organisations to ensure needs are met
Katherine McKernan, Chief Executive Officer
Homelessness NSW *
Wendy Hayhurst, Chief Executive Officer
NSW Federation of Housing Associations *
KEYNOTE
11:00 Furthering housing opportunities through
private real estate partnerships
• Establishing relationships with local agencies
• Accessing rentals to determine affordable possibilities
• Preventing homelessness by assisting people to remain in their homes
Michael Perusco, Chief Executive Officer NSW
St Vincent de Paul Society
KEYNOTE
8:40 Place based & community development
approaches to reducing homelessness
• Implementing long term investment to rebuilding fractured communities
• Generating social capital to prevent drift into high demand inner city
services
• Placing families at the centre: Community hubs to connect families at
risk to support services
Catherine Yeomans, Chief Executive Officer
Mission Australia
SPEED NETWORKING
10:00
In this interactive session you will have the opportunity to meet your fellow
delegates in short 60 second bursts, exchange business cards and set up
valuable conversations for the rest of the event.
INTERACTIVE ROUNDTABLE
12:20 Operating in an uncertain funding environment
• Exploring alternate funding models
• Reaching out for community and corporate support
• Prioritising the operation of the most fundamental programs

4. Day 2
Wednesday 30th September, 2015
www.reducinghomelessness.com #homelessness15 Homelessness & Housing Australia blog.criterionconferences.com
SAVE $200 when you register
& pay by 7th August 2015*
8:00 Welcome, coffee & networking
8:30 Opening remarks from the Chair
Rebecca Pinkstone, General Manager
Operations, Bridge Housing
Exploring housing models to reduce homelessness
9:20 Ending chronic homelessness & taking permanent
supportive housing to scale in Australia
• Linking housing first and permanent supportive housing
• Essential policy changes and developing a national funding program
• Prioritising the most vulnerable into PSH
Felicity Reynolds, Chief Executive Officer
The Mercy Foundation
10:30 Morning tea & networking
11:00 Implementing a housing first approach in the private rental
market
• Gauging the costs of a housing first model on social housing providers
• Managing relationships with real estate agents, strata and neighbours
• Measuring tenancy stability for complex tenants in a constrained rental market
Rebecca Pinkstone, General Manager, Operations
Bridge Housing
11:40 Addressing homeless people’s primary needs
• Transitioning from homelessness to home
• Achieving results through co-ordination and partnerships between agencies
Karyn Walsh, Chief Executive Officer
Micah Projects
Also facilitating Mid Conference Workshop B on ‘How to create an effective
early intervention strategy’
12:20 Networking lunch
Creating an effective early intervention strategy
1:20 Investing in individuals through tailored & long-term support
• Addressing underlying causes of homelessness
• Offering support in successfully maintaining tenancies
• Upholding a client-centred vision
Cathy Humphrey, Chief Executive Officer
Sacred Heart Mission
2:00 Unpacking the role of social housing providers in preventing
evictions
• Avoiding a fast track back to homelessness
• Collaborating with partners, tenant and communities to sustain tenancies
• Exploring lessons learnt from SGCH programs and projects
Barb McKenna, Manager, Operations
St George Community Housing
Also facilitating Pre Conference Workshop A on ‘How to build meaningful
partnerships’
2:40 Afternoon tea & networking
3:50 Identifying those at risk of becoming homeless
• Encouraging those struggling with housing to access services
• Applying an integrated approach beyond housing and homelessness services
• Addressing increasing rates of homelessness in older Australians
Jeff Fiedler, Manager
Housing for the Aged Action Group
4:30 Closing remarks from the Chair & end of conference
KEYNOTE
8:40 How community organisations can support
people into the private rental market
• Assessing what the private rental market doesn’t do
• Who fails to get into the private rental market?
• Building better social policy in the rental market
Kasy Chambers, Executive Director
Anglicare Australia
SPOTLIGHT
10:00
In this interactive session you will gain a better understanding of all the
organisations present within the room and the challenges they face.
INTERACTIVE PANEL
3:10 How to implement an early intervention program
• Assessing when early intervention takes place
• Working with communities at a grassroots level
• Reducing the risk of homelessness through preventative programs
Michael Perusco
St Vincent de Paul Society
Jeff Fiedler
Housing for the Aged Action Group
Catherine Goodwin
South East Sydney Medicare Local

5. Workshops
Practical strategies for tackling
homelessness through partnerships
& early intervention
SAVE $100 when you register
& pay by 4th September 2015*
How to build meaningful partnerships
Pre Conference Workshop A
Monday 28th September 2015, 5.00pm – 8.00pm
In a time of increasing numbers of homeless people and lessening
amounts of available housing and services, strong partnerships and clear
communication between organisations can play a key role in increasing
accessibility to services for those in need.
Attend this workshop to build a framework for strategically growing
beneficial partnerships with neighbouring organisations.
Why attend this workshop
• Create channels for sourcing housing and tenants
• Increase your capacity to refer clients to other services
• Improve client experience through smooth transitions through programs
What you will take away
• How to collaborate with other organisations to improve service
• How to build your network of complementary organisations
• Practical strategies for achieving sustained housing outcomes through
improved collaboration
Your workshop leader:
Barb McKenna
Manager, Operations
St George Community Housing
Barb McKenna has worked in the social housing sector for almost 30 years at
both an operational and management level. Barb is currently the Manager of
Operations at SGCH.
Prior to moving to SGCH in 2012, Barb worked for the Department of Family
and Community Services (formerly Housing NSW) in a range of policy and
project development roles including in the Homelessness Unit and in the
Community Home and Place Directorate.
For a full bio visit www.reducinghomelessness.com
*Refreshments and dinner will be provided
How to create an effective early
intervention strategy
Mid Conference Workshop B
Tuesday 29th September, 5:30pm - 8:30pm
All people need access to sustained housing in order to live functionally on
a day-to-day basis. By implementing an early intervention approach, people
are quickly moved into housing, after which they are able to address other
factors causing them trouble in maintaining long-term housing.
Attend this workshop to maximise your ability to identify and house people
without homes early on in their homeless journey.
Why attend this workshop
• Strengthen local and community networks to assist in identification
• Intervene early to move people from homelessness or transitional housing
to sustained homes
• Explore the best ways to offer prompt support and services
What you will take away
• How to create an intervention strategy to reduce homelessness
• How to build relationships to influence change
• How to keep people in their homes
Your workshop leader:
Karyn Walsh
Chief Executive Officer
Micah Projects
Karyn Walsh has worked in the not for profit sector for 34 years as a
practitioner and a manager. Karyn is currently the Chief Executive Officer
of Micah Projects, a regional not for profit in Brisbane. Micah Projects is a
key agency within the specialist homelessness services system of Brisbane
providing a range of services to prevent, manage and end homelessness
with individuals and families. In addition Micah Projects provides services
to families, women and children, as well as individual support services to
residents of privately owned supported accommodation facilities, individuals
with disability support packages and Forgotten Australians.
For a full bio visit www.reducinghomelessness.com
*Refreshments and dinner will be provided
To register, call us on
1300 316 882 or book online
www.reducinghomelessness.com

6. How To Register
Team Discounts
Register 3 delegates at the ‘standard price’ & bring a 4th delegate FREE
Please note that the standard price will be charged for team discounted registrations,
early bird prices are not available for registrations utilising team discounts.
Delegates must be registered at the same time from the same organisation in order to receive
the team discount. For larger group bookings call us on 1300 316 882 to find out how you may
qualify for greater discounts.
Venue Accommodation
Sydney Boulevard Hotel
90 William Street
Sydney NSW 2011
Ph: 02 9383 7222
Delegate Details
Please complete: (Please photocopy for additional delegates)
DELEGATE ONE
Delegate Firstname: ____________________________________________________
Delegate Surname: _____________________________________________________
Job Title: ____________________________________________________________
Department/Branch: ____________________________________________________
Company/Organisation: __________________________________________________
Email: ______________________________________________________________
Telephone: _________________________ Mobile: _________________________
Postal Address: _______________________________________________________
Signature: ___________________________________________________________
Approving Manager’s Name: _______________________________________________
Cancellations
Should you be unable to attend, a substitute delegate is welcome at no extra charge.
The company regrets that no cancellations will be refunded, course documentation will,
however, be sent to the delegate. For an event cancelled by Criterion Conferences registration
fees are fully refundable.
Privacy Policy:
Any information provided by you in relation to this conference is being collected by Criterion
Conferences ABN: 50 878 562 414 and will be added to our database with the primary purpose
of contacting you with regards to ongoing research, product development and providing you
with information about future Criterion Conferences products and services. If you do not wish
to be contacted for these purposes, please tick here when you fax back your registration.
We may also share information from our database with other professional organisations
(including our event sponsors) to promote relevant services. Please tick here if you do not
want your details to be passed on and send this form back to us.
Changes to Conference and Agenda:
Criterion Conferences reserves the right to alter the programme without notice and is not
responsible for any loss or damage or costs incurred as a result of substitution, alteration,
postponement or cancellation of any event.
Event Prices
If there is a package you require that is not mentioned above, please contact us and we will
be happy to provide you with a quote. GST is charged at 10%. Registration fee includes
lunch, refreshments and conference documentation. Please contact us for any special dietary
requirements. Full payment must be received prior to the conference to ensure admission.
Delegates may not “share” a pass between multiple attendees. Workshop attendees must also
register for the conference. *Early bird prices subject to availability.
How To Pay
Number of delegates: _________________ Total amount $____________________
Credit card: Visa Mastercard American Express
Bank Transfer (details below) Cheque
Please make payable to Criterion Conferences Pty Ltd & mail to Criterion Conferences,
PO Box R1478, Royal Exchange, NSW 1225, Quote 4951 on the remittance.
Please forward me an invoice Purchase Order No:__________________________
Cardholder’s name: _____________________________________________________
Card No.: ________________________________________ Expiry: ____________
Signature: ___________________________________________________________
Bank Transfers
Registration Page
Criterion Conferences ABN number: 50 878 562 414
Linking Housing &
Homelessness Services
29th & 30th September 2015, Sydney
aqua.3831
Please call the Sydney Boulevard Hotel on
02 9383 7222 and quote the code ‘GA005188’
to receive your discounted accommodation
rate! Subject to availability.
Account Name: Criterion Conferences Pty Ltd
Branch: Broadway, NSW, Australia
Address: SHOP LG 4/5 THE BROADWAY S/C,
Broadway, NSW 2007, Australia
Bank Name: Westpac
BSB Code: 032-249
Account Number: 23-2532
Ref: 4951
Tick relevant box
Book & pay by
10 Jul, 2015
Book & pay by
7 Aug, 2015
Book & pay by
4 Sep, 2015
Standard
price after
4 Sep, 2015
Discounted rates for not-for-profit organisations
2 Day Conference $1599 + GST
= $1758.90
SAVE $300
$1699 + GST
= $1868.90
SAVE $200
$1799 + GST
= $1978.90
SAVE $100
$1899 + GST
= $2088.90
Upgrade your package with our Pre & Mid Conference Workshops
2 Day Conference
+1Workshop A or B
$2198 + GST
= $2417.80
$2298 + GST
= $2527.80
$2398 + GST
= $2637.80
$2498 + GST
= $2747.80
2 Day Conference
+ 2 Workshops
$2797 + GST
= $3076.70
$2897 + GST
= $3186.70
$2997 + GST
= $3296.70
$3097 + GST
= $3406.70
Calculate your ticket price $________________
Standard rates
2 Day Conference $2499 + GST
= $2748.90
SAVE $300
$2599 + GST
= $2858.90
SAVE $200
$2699 + GST
= $2968.90
SAVE $100
$2799 + GST
= $3078.90
Upgrade your package with our Pre & Mid Conference Workshops
2 Day Conference
+1Workshop A or B
$3298 + GST
= $3627.80
$3398 + GST
= $3737.80
$3498 + GST
= $3847.80
$3598 + GST
= $3957.80
2 Day Conference
+ 2 Workshops
$4097 + GST
= $4506.70
$4197 + GST
= $4616.70
$4297 + GST
= $4726.70
$4397 + GST
= $4836.70
Calculate your ticket price $________________
Audio Presentation Please send me ________ set(s) $999 + GST = $1098.90
Commercial
Solution Providers
$3799 + GST = $4178.90
Online: www.reducinghomelessness.com Fax: 1300 918 334
From outside Aust +61 2 8188 1760
Tel: 1300 316 882
From outside Aust +61 2 9239 5700 Mail: Criterion Conferences Pty Ltd
PO Box R1478
Royal Exchange, NSW 1225Email: registration@criterionconferences.com
Quote the code CC*SPK when registering
SAVE $100 off the current price!!