Latichia Bishop has over 10 years of experience working in public safety, law enforcement, and security roles for the Texas Department of Public Safety, Travis County Juvenile Detention Center, G4S Security Solutions, and American Patriots Investigation. Her experience includes maintaining law enforcement records, conducting background checks, apprehending fugitives, and supervising detained juveniles. She is proficient in various law enforcement databases and possesses strong communication, problem solving, and client counseling skills.

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Latichia R. Bishop
3300 Killingsworth Ln. Lot 320 512-662-0572 / 512-424-5754
Pflugerville, TX78660 Latichia.bishop@dps.texas.gov
Latichia.bishop@gmail.com
Experience
Texas Dept. of PublicSafety Aug. 12, 2013 to Current
Public Safety RCDS Tech I
Maintains and monitors complex, specialized, technical, and sensitive police records and filing systems requiring considerable
knowledge of thesubject matter. Types and proofreads complex, technical and specialized reports, letters, memos, statistical
information, legal documents, charts, grants, and forms from typed and handwritten rough drafts, written copy, verbal instruction
documentation and reports on specialized forms and formats using data retrieved from the records; initiates, suggests, revises, and
implements procedural changes to records that accommodate the needs of the department. Receives and screens visitors and calls
and provides information requiring technical knowledge of department operations and procedures; receives and responds to
inquiries requesting information and copies of reports;maintains moderately complex operating and activity records. Receives
and works with local and outsidecriminal and traffic warrants, extraditions and transportation of criminals in custody and
fugitive tracking. Maintains department and division supplies and inventories; completes requisitions; places and receives orders;
assists in setting up and making arrangements for meetings, conferences and seminars. May develop, print, and file arrest
pictures. Prepares records and files for computer scanning; indexes, scans and prints scanned images including Adult Criminal
History Records (CJIS) and Juvenile Criminal History Records (JJIS) Information. Prepares records and files for microfilming;
films, develops, and prints microfilm records. Assists in training and orientation of new employees. Compiles and completes data
for administrative and public reports and bulletins, questionnaires, and other documents. Assists in special records management
projects as needed. Serves as a liaison between the Police Department and various other local, state, and federal agencies; and
provides other support and assistanceto other non-sworn functions and activities of the Police Department. Performs a wide
variety of technical and clerical duties in support of departmentaloperations including those related to collecting, indexing,
processing, maintaining, retrieving, copying, and distributing technical and confidential law enforcement data and information
including police reports, citations, protectiveorders, and subpoenas. Enters, maintains, and retrieves data, reports, and legal name
changes procedures, information into and from a variety of automated law enforcement records systems;enters police reports and
citations including names, vehicle information charges, property, dispositions, nondisclosureof deferred adjudication, and
classification of charges. Photocopies and distributes crime, incident, arrest, and accident reports, subpoenas, and related
paperwork to various agencies including departmentalstaff, other local and statelaw enforcement personnel, insurance
companies, and other agencies and organizations; processes and distributes police reports to theDistrict Attorney’s Officefor
prosecution. Assists, provides information, and responds to questions and concerns from the general public, departmental staff,
and other agencies in person and by telephone; forwards calls to appropriatepersonnel;takes and provides phonemessages;
responds to public inquiries for information regarding police reports and other matters; ensures that the release of records follows
state, federal, and local laws. Conducts background checks on individuals for outside law enforcement agencies; pulls and copies
reports and other information as necessary. Self-audits own work before submitting final products, ensuring accuracy. Work
involves accessing theComputerized Criminal History (CCH) Specifications, Texas Law Enforcement Telecommunications
System(TLETS) and Texas/National Crime Information Center (TCIC/NCIC) and OMNIXX System.
Texas Dept. of PublicSafety Feb. 28, 2013- Aug. 12, 2013
CJIS FieldRep II LES-Austin, TX
Performs responsible journey-level training work as instructor of specialized procedures, rules, regulations, and equipment for
users of and contributors to applicable databases or systems to maintain completeness , accuracy and integrity of that system, and
performs technical guidance and auditing work to enhance and to verify the compliance or identify operating deficiencies of
participants in the system. Work as a coordinator of local, state, and federal agencies to facilitate implementation of state rules
and regulations regarding submission of criminal justice information. Work is performed under moderate supervision with
latitude for the exercise of independent judgment with the limits of applicable rules, regulations, policies, procedures and
operating agreements. Conducts coordination and liaison with counterparts and colleagues in other major command intelligence
organizations .Manage training database for statewideusers including user classes and certifications to ensure proper level of
training has been met. Solve training problems and ensure modern training methods and techniques are effectively used.
Develop, create, and maintain online training modules for use statewide;maintain inventory to support broad-based training
programs throughout the state. Experience performing office automation duties using a personalcomputer, preparing a calendar,
worksheets, typinga variety of documents such as letters, forms, schedules, meeting minutes, and maintaining computer files.
Knowledge on effectively planning, implementing, and controlling programs and training schedules that achieve Division
objectives; preparing special and periodic reports to keep management and officials informed. Develops and publishes brochures
and letters promoting course content and objectives to solicit trainees for scheduled training sessions in specific areas. Travels
extensively throughout an assigned geographic area of Texas and maintains accurate records of travel and accommodation

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expenses. Incumbent represents theorganization at interagency conferences and meetings that deal with specialty functions and
internal training requirements at the unit level.
RRISD- Hernandez Middle School Sept. 12, 2012 – Feb. 27, 2013
Hall Monitor-Round Rock, TX
Maintain appropriatediscipline and student safety in theschool according to district policies and procedures. Patrol inside and
outside theschool building checking students for hall passes and for unauthorized personnel. Escort visitors to the front office for
proper sign in. Check students for identification and hall passes during class time. Escort students without hall passes to the
proper administrator. Monitor cafeteria during lunch times and bus loading zones before and after school. Document activities to
measure the effectiveness (reduction) of peoplein the hallways during class time and discipline issues in common areas. Identify
students in violation of Student Code of Conduct and report to administrator. Report suspicious activities to school administrator
and/or School Resource Officer. Report all student injuries, accidents, illnesses, and discipline problems to the appropriate
authority immediately, or as soon as reasonably possible. Communicate effectively with teachers, parents and students. Comply
with policies established by federal and statelaw, including but not limited to State Board of Education and local Board policy.
Perform other job related duties as assigned. Knowledge of basic first aid and training in CPR. Knowledge of campus hallways
and lunchroom behavior standards. Skill in coping with a variety of students in varied situations. Skill in working effectively and
cooperatively with school age children and others.
G4S Security Solutions Sept. 2011 – Sept 2012
Non-Commission Security Officer-Austin, TX
Supervise the main control gate. Making sure resident and staff are in a secured environment. Making sure employees are
attentiveto stations. Check post orders for update. Help provide an on call staffing for events.
American Patriots Investigation Oct. 2011 – Sept. 2012
Private Investigator / Bounty Hunter-Austin, TX
Our clients receive professionalrepresentation by highly trained and experienced agents. We apprehend and transport hundreds
of fugitives per year so you benefit from our knowledge and contacts with Local and Federal Law Enforcement agencies.
Operations in Texas will be handled exclusively by a State of Texas Licensed Private Investigators and Certified Bail Recovery
Specialist who will be personally responsible for the case.
Travis County Gardner Betts Juvenile Detention July 7, 2008 – Feb. 15, 2012
Juvenile Detention OfficerI-Austin, TX
Provide direct supervision and help maintain security ad control of detained juvenile clients in order to prevent harm and provide
for their safety. Counsel clients on an individual basis and help to facilitate cognitive skill groups to assist in the development of
coping and behavioral skills. Maintain accountability of all clients through documentation procedures and command post
communication while ensuring a clean, safe and secure environment. Represents the department in coordinating activities with
other departments, various law enforcement agencies, governmental and other agencies. Plans, schedules, distribute and monitor
workload. Ensures work is performed in accordance with laws, policies and procedures. Sets priorities on tasks. Oversees
functions to ensure work is completed and objectives are met. Evaluates, recommends and initiates change in office policies and
procedures. Prepares reports. Assists in analyzing operations. Assists in budget preparation. Provides oversight and guidance to
staff and makes recommendations on themore complex client issues. Prepares reports, compiles statistics and monitors the unit's
workload to ensure that quality services are being provided. Documents clients' behavior and enters into department computer
information system. Provides individual and crisis intervention counseling, as required. Ensures environment is safe and clean.
Maintains order and discipline. Physically restrains aggressive clients using approved protocols, as required. Transports clients to
other facilities, as required.
Texas Department of Criminal Justice Feb. 2007 – June 2010
Correctional OfficerIII-Austin, TX
Attends pre-service training programs at the Texas Department of Criminal Justice(TDCJ) Correctional Training Academy and
receives on-the-job training while working with experienced correctional officers at the assigned facility. Searches for contraband
and provides security;counts, feeds, and supervises offenders in housing, work, and other areas accessed by stairs; and maintains
security of various assigned areas involving long periods of sitting and standing, climbing stairs and ladders to reach assigned
areas, and working at heights. Provides custody and security of offenders including observing actions of offenders, squatting and
bending to conduct "pat" and "strip" searches of offenders, restraining and securing sometimes assaultive offenders, and
transferring and transportingoffenders by walking or riding in various vehicles such as trailers, vans, buses, and other forms of
transportation. Provides advice, coaching and counsel to supervisors, managers and employees regarding Human Resource
Management issues. Makes assignments based on priorities, difficulties, and requirements of theassignment; and the capabilities

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of individual employees. Conducts employment interviews. Recommends employees for appointment, promotion or
reassignment. Establishes performance standards. Monitors and evaluates employee performance. Assists employees in reaching
performance goals. Informs subordinates of agency policies and programs. Hears complaints and grievances from
employees. Resolves thosewhich can be informally resolved, and/or makes recommendations for resolution to appropriate
deciding official. Provides administration, coordination and communication of policies and procedures regarding various Human
Resource laws and practices including: EEO, FMLA, Workers Compensation, ADA, FLSA, hiring processes, compensation and
associated record keeping. Researches and develops written communications material, including correspondence, policy
revisions, reports, employeemanuals, articles for publications and other informational materials. Develops and delivers training
to department staff on Performance Planning and Management, and Compliance Issues (i.e., Harassment Prevention, Ethics, and
Discrimination). Serves as instructor with responsibility for providing on-the-job training to acquaint lower graded trainees.
Provides competent advice and counsel to Managers and Supervisors regarding Human Resource Management issues. Facilitates
problem-solving strategies.
Texas Workforce Commission Sept. 1998 – Feb. 2007
Admin Tec III / ADP Equip. Operator-Austin, TX
Answer telephones and transfer to appropriate staff member. Meet and greet clients and visitors. Create and modify documents
using Microsoft Office. Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
Maintain hard copy and electronic filing system. Sign for and distribute UPS/Fed Ex/Airborne packages. Research, price, and
purchase office furniture and supplies. Coordinate and maintain records for staff office space, phones, parking, company credit
cards and office keys. Setup and coordinate meetings and conferences. Maintain and distributestaff weekly schedules. Collect
and maintain PC inventory. Support staff in assigned project based work. Prepares reports and/or findings. Prepares and presents
oral briefings and written reports on the conclusions and recommendations drawn from the data/information. Develops source
target packages. Manages multiple programs and/or operations to support caseprogression and case management. Acts as a
source of classified information on international and domestic developments. Develops data reports to fill in specific gaps, draw
conclusions and note trends in activity. Uses office automation softwarepackage(s) and equipment to type, edit, and format
letters, memoranda, reports, manuscripts, technical documents, charts, graphs, and/or forms. Produces error-free documents,
ensuring correct punctuation, spelling, capitalization, and grammar. Ensures that final documents are formatted and arranged in
conformance with established correspondence, publication, and office procedures. Establishes and maintains a variety of office
records and files. Updates and purges files on a regular basis. Researches files and reference materials for information needed
by office personnel. Receives incoming telephone calls and visitors. Answers inquiries related to general policy, programs, and
activities of the office. Based on knowledge of office functions and programs/projects, refers callers and visitors to appropriate
staff member. Receives, sorts, and routes incoming mail and correspondence to office staff. Based on thesubject of incoming
documents and correspondence, distributes mail. As primary timekeeper, prepares and transmits Time and Attendance records
and reports for office staff.
Education:
High School Graduate
Anderson H. School Units Completed: 28.0 credits
1994-1997 Degree Received: Diploma
Austin, Texas
Kaplan University
www.kaplan.edu
8/2005 - 1/2010
Fort Lauderdale, Florida
College Major/Minor:Science Criminal Justice/CSI/National Terrorism/Fraud Examination
Units Completed: 183.0
Degree Received: Bachelor's
Certificates andLicenses:
Type: Private Investigator
Number: A17354
Issued by:American Patriots Investigations Date Issued: 11 /2011
Type: Non-CommissionedSecurity Officer
Number: C02984
Issued by:G4S Date Issued: 9 /2011

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Computer/Training Skills:
Outside The Box-4hrs-04/08/2016
ICAP - Interview/Communication/Application/Presentation- 12hrs-03/24/2016
Strength &HonorIn Everyday Lawful Decisions- 8hrs TCOLE-01/27/2016
84TH
Legislative Session-TCOLE- 12/21/2015
Missing andExploited Children-TCOLE-12/15/2015
Documentation, Preservation, Disclosureof Evidence-TCOLE- 12/14/2015
Surviving Verbal Conflict-8hrs TCOLE-12/01/2015
Emotional Intelligence- 8hrs- 11/17/2015
Performance Management- 8hrs- 11/09/2015
Civil Aptitudes- 4hrs-11/04/2015
Life Languages- 8hrs-10/16/2015
Leadership Education Academy Development School TCOLE(LEADS 56 HRS)-10/5-10/16/2015
Assumed Command-8hrs-09/28/2015
Common Sense Approach to Stress-8hrs-09/10/2015
5 Level of Leadership-8hrs TCOLE -8/26/2015
Managing Meetings-8hrs- 8/20/2015
360 Leader Course- 8hrs TCOLE -07/08/2015
TLETS Certification - 03/25/2014
TLETS Mobile Certification (DLAND REG ONLY)-03/25/2014
CJIS Security Awareness- 03/26/2014
Interpol- 03/26/2014
TCIC Less Than Full Access (CCHAccess)-01/29/2014
3807 Less Than Full Access Terminal OperatorCourse (8HRS)-01/29/2014
DPS Admin Division CRS-NCIC/TCIC Cert- 01/29/2014
DPS Admin Division CRS- TLETS Cert LE-01/29/2014
Equal Employment Law Computer Based Training – 03/08/2013
Records Management Course- 03/11/2013
Word 2010 Basic(8hrs) – 03/12/2013
Working with Complex People (4hrs)– 03/14/2013
CareerBoard Training – 03/20/2013
Introduction and Overview Crime Records – 04/01/2013
Power Point 2010 Basic(8hrs)- 04/02/2013
CJIS/JJIS Training – 04/03/2013
(DISC) Dimensions of Behaviorfor Managers (8hrs)- 04/09/2013
Live Scan Training- 04/15/2013