1. Michael L. Fletcher
8020 Aztec Basin Avenue
Las Vegas, Nevada 89131
(702) 302-8728
michaelfletcher702@yahoo.com
Dear Prospective Employer:
This letter and resume are for your consideration for a position that I believe will fully utilize my
professional skills and personal abilities. I prefer opportunities based upon team work, individual merit
and capability. My background reflects extensive experience encompassing all facets of, but is not
limited to the following areas of proficiency:
 Opened Maximum Security Juvenile Facility previously closed by State due to
mismanagement.
 Associate Warden of Operations in Maximum Security Facility significantly
decreased use of 5-point restraints and use of force.
 PREA Compliance Manager
 Opened first segregation unit at Women’s Prison IDOC
 Investigations / Child Abuse Investigations / Case Management / Staff
Investigations
 Use of force & Gang Intervention
 Interacted extensively with the following: prisons, juvenile facilities, Clark County
School District, State Parole and Probation, Metropolitan Police Department,
Department of Corrections, North Las Vegas Police Department, District Attorney
Office, State, Federal and Court appointed governmental agencies
 Served as an expert witness
 Crisis/intervention Instructor
 Co-facilitator/instructor of court ordered classes
 Started “Differential Response Program”
 Scene-incident management documentation / detailed case notes administration
I have also developed the ability to establish and maintain communications and rapport with fellow
staff, juveniles, adults/parents, interns, law enforcement agencies, district attorneys, social services,
inmates, management and clients. You will find me a loyal, personable, and dedicated individual. My
positive personality enables me to maintain effective and efficient performance in a conscientious
manner.
In closing, I would like to add, I opened a maximum security juvenile facility from the ground up; which
had been previously closed due to mismanagement, escape, and violence. I have experience within
both high stress andpotentially volatile situations and have shown the ability to de-escalate situations,
remain calm and handle myself in a professional manner. I want to thank you for your time and
consideration, and welcome the opportunity to meet with you and further discuss my qualifications in
detail.
Sincerely,
Michael L. Fletcher
en

2. Michael L. Fletcher
PROFILE A competent, skilled and results-driven professional with years of experience,
and a strong record of achievement in providing the necessary expertise to
ensure streamlined operations, significantly increased safety and proficiency.
Expertise includes:
 Superintendent
 Associate Warden add Associate Warden of Operations at Maximum
Security Facility in Nevada Department of Corrections.
 Case management / investigations
 Child abuse investigator investigations
 Staff investigations
 Use of force and discipline
 Gang intervention
 Un-announced house visits
 Worked/interacted extensively with the following: prisons, juvenile facilities,
schools, home settings, Clark County School District, State Parole and
Probation, Metropolitan Police Department, Department of Corrections
staff, North Las Vegas Police Department, District Attorney Office, and
Social Services providers, State, Federal and Court appointed
governmental agencies
 Served as an expert witness testifying in court
 Crisis/intervention Instructor
 Co-facilitator/instructor of court ordered programs
 Started new program “Differential Response Program
 Scene-incident management
 Effective decision-maker; able to quickly evaluate available alternatives in
a logical manner.
 Excellent communicating, listening and negotiating skills, coupled with the
ability to establish and maintain rapport with all levels of personnel,
juveniles, adults/parents, interns, law enforcement agencies, district
attorney’s office, social services, inmates, management and clients.
 Proven background at high levels of training and supervising clients,
inmates and interns, personnel development and training, encompassing:
leadership, team building, planning, organizing, and problem-solving, all of
which realized significant contributions to bottom-line results.
People Oriented • Service Oriented • Results Oriented • Safety Oriented

3. Michael L. Fletcher
PROFESSIONAL EXPERIENCE
8/2015-Present STATE OF NEVADA DEPARTMENT OF HEALTH & HUMAN SERVICES
DIVISION OF CHILD & FAMILY SERVICES
Superintendent – Summit View Youth Correctional Center (SVYCC)
 Open maximum security juvenile facility with responsibility for physical
upgrades to facility ensuring safety of all developing policies, procedures,
rules and regulations. First in State to implement PBIS programming
system.
 Responsible for providing management and oversight of programmatic and
operational components of SVYCC, to include: recruiting, hiring, and
training staff; participating in both planning and implementation of biennial
budget; and ensuring appropriate educational, medical, dental and mental
health services are provided to youth.
 Prepare and submit monthly and biennial reports, establish and maintain
effective relationships with stakeholders, including community, agencies,
and administrative representatives.
 Coordinate services with Nevada Youth Parole Bureau pertinent to
institutional release of youth in our care.
11/2010 – 8/2015 STATE OF NEVADA OF CORRECTIONS, Ely, Nevada
Associate Warden (6/14 – 8/15) / Acting Associate Warden (11/13 – 6/14)
 Under direction of Warden plan, organize and direct operations pertinent
to custody, culinary, and maintenance to include classification, medical,
educational and rehabilitation. Performed complete administrative
management including preparation of in-depth studies and reports;
analyzed legislatively approved staff levels, convert data into a master
schedule, and calculate relief factors. Serve as public relations officer
between institution, agencies, and community.
 Provided direction and oversight to assigned administrative tasks through
developing short-range and long-range plans; develop and oversee
implementation of policies and procedures dealing with coordination of law
enforcement measures involving institution, and other State, county, local,
and federal law enforcement agencies.
 Review both critical and unusual incidents reported by various institutions
and take appropriate action or advise officers of actions to be taken by
applying knowledge of departmental rules and regulations; notify Deputy
Director of Operations, and Director on critical incidents and actions taken
as assigned.
 Oversaw all aspects of operations including, but not limited to:
• security of institution, maintain and review all post orders, emergencies,
and security procedures.

4. Michael L. Fletcher
• audits of custody staff ensuring adherence to all security policies and
procedures.
• visiting rooms operations, review visiting applications and requests for
special visits, and approve or deny requests pertinent to policies and
procedures.
 General population and segregation unit operations, while ensuring units
are adequately staffed, and inmates receive required exercise time in
compliance with all laws, regulations, departmental and institutional
policies and procedures.
6/2013-6/2014 Correctional Casework Specialist III
 Supervised activities of Correctional Casework Specialists through review
of reports and forms submitted for intake, classification, housing, work
assignments, discipline and transfer of inmates.
 Performed specialized casework dealing with complex legal issues,
sentence structure interpretation and multiple difficult inmates. This
required comprehensive knowledge of State laws, court orders, consent
decrees, and departmental regulations.
 Implemented staff training programs in areas of correctional casework.
Classification, disciplinary action, release procedures, records
management, and related functions through direct supervision on
institution, policies and procedures, Nevada Revised Statutes, Nevada
Administrative Code, and court decrees.
Developed, implemented and provided resources for the institutions overall effort to comply with
the Prison Rape Elimination Act (PREA) and all associated standards issued by the Department
of Justice. Assisted Director in providing resources on compliance and auditing, certification and
training.
11/2010-6/2013 Correctional Casework Specialist - High Desert State Prison
Responsibilities encompassed: evaluation/clarification of individual inmates; maintaining
pertinent information, legal data, criminal history, institutional adjustment, program
needs/achievements, classification history and rule infractions; creating and implementing
innovative plans for inmate program participation purposes; all of which resulting in highly
efficient and smooth flowing prison operations. Analyze case factors significantly contributing to
classification decisions such as: progress of service of sentence and parole authority decisions.
Execute determinations based on application of all laws, rules and regulations through
comprehensive analysis and data verification contained in case history files and investigative
reports.

5. Michael L. Fletcher
2009 URBAN LEAGUE OF LAS VEGAS CLARK COUNTY, Las Vegas Nevada
Prisoner Re-Entry Case Manager
Performed a diverse range of responsibilities to include, but not limited to: conducting both
pre/post release assessments; developing, executing, and monitoring individual and family re-
entry plans; maintaining participant records and re-entry planning documentation in audit ready
status; working environments include Nevada prisons, main service center, client’s place of
employment and residence.
2009 EAGLE QUEST OF NEVADA, Las Vegas Nevada
Counselor
Counseled individuals placed in group homes under control of State of Nevada Juvenile
Probation Department. Specialized in working with juveniles convicted of sexual crimes.
Provided crisis intervention, treatment recommendations, community supervision and daily living
skills. Provided comprehensive documentation to parole officer, treatment provider and
Medicaid services.
2008 Clark County Family Services, Las Vegas Nevada
Child Abuse Investigator
Responsibilities encompassed: conducting investigations into allegations of child abuse and
neglect; submitting findings of investigation to District Attorney’s Office for prosecution;
providing protection and necessary placement of victims; administering referrals to needed
services, providing documentation and testimony in court; completed documentation for District
Attorney’s Office, State, Federal and County Government, and worked jointly with law
enforcement and other agencies.

6. Michael L. Fletcher
PRIOR EXPERIENCE CHRONOLOGY
2006 - 2008 HENDERSON ALLIED COMMUNITY ADVOCATE, Henderson Nevada
Family Support Services Specialist
2005 - 2006 SPECIALIZED ALTERNATIVES FOR FAMILIES & YOUTH OF NEVADA, Las
Vegas, Nevada
Recruiter/Trainer
2003 - 2005 MAPLE STAR NEVADA, Las Vegas Nevada
Lead Rehab Worker
2002 - 2003 SPRING MOUNTAIN TREATMENT CENTER, Las Vegas Nevada
Lead Mental Health Technician
2005 - 2008 CLARK COUNTY PARKS & RECREATION, Las Vegas Nevada
Safety Specialist (part-time)
1997 - 2002 IOWA DEPARTMENT OF CORRECTIONS, Iowa
Captain
EDUCATION UNIVERSITY OF PHOENIX, Las Vegas, Nevada
Bachelor of Science - Human Services Management
Continuing Education / Specialized Training:
• Crisis Intervention Instructor
• Completed State of Nevada Social Worker Training, Reno, Nevada
• Clark County Child (CPS) Academy
• Offender Employment Specialist Training - US Probation
• Forensic Interviewing
• Graduated IDOC Law Enforcement Academy

7. Michael L. Fletcher
Michael L. Fletcher
8020 Aztec Basin Avenue
Las Vegas, Nevada 89131
(702) 302-8728
michaelfletcher702@yahoo.com
PROFESSIONAL REFERENCES
RENE VINCENT, MA. A.P.N.
Treatment Director
LRS Systems
702-373-0487
renee@Irssystems.com
MARIE VOELKER (Retired Metro)
Administrator
Positive Living Counseling
702-595-4138
au.ltd@live.com
JOHN MUNOZ
Youth Parole Counselor II
State of Nevada
702-419-6611
jemunoz@dcfs.state.nv.us
MORSE ARBERRY JR.
President/CEO
Las Vegas Urban League
702-636-3949 ext 120
marberry@lvccul.org

8. Michael L. Fletcher
ROBERT LINDER
Deputy Attorney General
Attorney Generals Office of Nevada
702-486-3420
rlinder@ag.nv.gov