This individual has extensive experience in community service, caregiving for seniors, and management roles in memory care facilities. They have a track record of fundraising success, awards for mentoring, and grants for community programs. Their career demonstrates the abilities to plan activities, manage staff, coordinate care, and maintain strong customer service and communication skills. They also have experience in real estate, education, and running a successful eBay business.

1. COMMUNITY SERVICE PROVIDER
Third Highest Fundraiser for Alzheimer's Association Memory Walk
Brevard School Board Award of Excellence for Mentoring
United Way Neighborhood Grant Recipient
Volunteer Coordinator Superior Service Award
Management Microsoft Word, Excel, PowerPoint & Outlook Internet Research Proficient
Professional Demeanor & Dress Team Player Cross-Trained for Fulfilling Multiple Duties
Ability to Work Independently Event Planning Results-Oriented Human Resources
Sales, Marketing & Promotion Thrives in Fast-Paced Environment Time Management
eBay Entrepreneur, 2008 - Present
Creation of a successful eBay business; taking a concerted effort to maintain inventory; create individual
item profiles and uploading series of photos; following through with great customer service.
Personal Assistant for Seniors, Care.com, 2013 - 2014
Exercise, nutrition and hydration supervision; provide clients with mobility and communication assistance;
transportation and companionship; offer peace of mind for family members.
Memory Care Director, 2011- 2013, Emeritus of Jensen Beach
Management of Memory Care Units ranging from 30 to 36 residents; Supervisor of 20 to 25 Staff; Activity
programming; Publishing monthly calendars and newsletters; Maintaining supplies inventory; Attending
Management meetings; Creating rapport with families, vendors and prospective new residents; Serving
as Manager on Duty on rotating basis for entire facility.
Substitute Teacher, Brevard County School System, 2009-2011
Home Care Intake/Scheduling Coordinator, 2005-2008 Senior Partner Care Services
Inquiry management and data collection; Human resource and training; Payroll, billing and Insurance
verification; On-call rotation to handle all territorial areas of coverage.
Real Estate Front Desk/Administrative Assistant, 2003-2005 Re/Max Service Team
Administrative assistance for busy Real Estate office; Managing multi-line phone system; Data processing
and information retrieval from the MLS System; Maintaining listing files for 12 Agents.
University of Florida, Gainesville, FL, Bachelors of Art in Sociology/Gerontology
Miami-Dade Community College, Miami, FL, Associates of Arts in Social Work
State of FloridaTeaching and Substitute Teacher Certification, St. Lucie County
"Ms. Bierbaum is a consummate professional with incredible compassion... a problem-solver with tireless
energies and a true leader."
Dale R. Brown, Mercury Healthcare Consulting, LLC
Laura Pugsley Bierbaum ~ 772-418-5388 ~ LBierbaum@iCloud.com
www.linkedin.com/pub/Laura-Pugsley-Bierbaum/37/6a/4a5/