This document provides information about Aetna's Recovery Care insurance plans, which help cover the costs of long-term care. It discusses the benefits of the plans, including daily benefits for nursing facilities, assisted living facilities, and hospitals. It also addresses eligibility, underwriting, marketing guidelines, product availability by state, and how to start conversations with potential customers. The document is intended to educate insurance agents on Aetna's Recovery Care plans and assist them in marketing the products.
Surprising facts you didn't realize about critical illness insuranceLTCI Partners
Critical Illness Insurance coverage is fast growing - and includes long-term care benefits as well. But many people don't realize that with health underwriting you can get up to $500,000 of coverage
You can't predict the future, but you can plan for it. We invite you to put yourself in Good Hands with Critical Illness insurance from Allstate Benefits.
Receiving a cancer diagnosis can be one of life's most frightening events. Unfortunately, statistics show you probably know someone who has been int his situation.
Surprising facts you didn't realize about critical illness insuranceLTCI Partners
Critical Illness Insurance coverage is fast growing - and includes long-term care benefits as well. But many people don't realize that with health underwriting you can get up to $500,000 of coverage
You can't predict the future, but you can plan for it. We invite you to put yourself in Good Hands with Critical Illness insurance from Allstate Benefits.
Receiving a cancer diagnosis can be one of life's most frightening events. Unfortunately, statistics show you probably know someone who has been int his situation.
Medicare 101: The A,B,C, and D\’s of MedicareMark Lane
A overview of the basic components of Medicare, how they work, and what financial exposure exists under Basic Medicare coverage. Highlights supplemental or alternative coverage options within the Medicare framework.
Are you prepared for the risk of needing long term care for you or your spouse? Even if you think you are prepared, this presentation will provide even the casual observer some important information. Don't wait until it's too late when you cannot do anything about this, start designing your plan now with the help of this presentation.
Read the latest benefits information from Independent Medicare broker Erin Hart from American HealthCare Group. Learn about Medicare income limits, care plans, and topics to consider when planning for health benefits in retirement.
Pet insurance is among the fastest growing employee benefits in the US. Pets Best has been offering comprehensive pet insurance and wellness since 2005. Learn more about how pet insurance works, our plans, and how you can offer pet insurance in your company.
Medicare 101: The A,B,C, and D\’s of MedicareMark Lane
A overview of the basic components of Medicare, how they work, and what financial exposure exists under Basic Medicare coverage. Highlights supplemental or alternative coverage options within the Medicare framework.
Are you prepared for the risk of needing long term care for you or your spouse? Even if you think you are prepared, this presentation will provide even the casual observer some important information. Don't wait until it's too late when you cannot do anything about this, start designing your plan now with the help of this presentation.
Read the latest benefits information from Independent Medicare broker Erin Hart from American HealthCare Group. Learn about Medicare income limits, care plans, and topics to consider when planning for health benefits in retirement.
Pet insurance is among the fastest growing employee benefits in the US. Pets Best has been offering comprehensive pet insurance and wellness since 2005. Learn more about how pet insurance works, our plans, and how you can offer pet insurance in your company.
Home Health Agencies: Understanding Fraud, Waste and AbuseCiara Lewin
With the new PDGM effective January 1, 2020 along with the scrutiny posed on HHAs, this training will help you to understand the following:
What is FWA and how does it impact HHA
What you need to know about PDGM and your agencies sustainability
Where you may be at risk today and how you can mitigate
How to quickly assess the readiness of your operations and coding/billing team
What steps should be taken before January 1st is here and to prepare for continual success
This webinar will address health care reform, its effects on the corporate wellness industry, and the use of incentives and new incentive strategies to engage employees. With the changing health care market, a greater focus will be in prevention of disease and in encouraging a healthy labor force. The results of the recent healthcare reform law will have an impact on how health insurance is administered and how wellness programs will operate. New incentive strategies, using gift cards, will be a tool to get employees involved in a wellness program and to actively engage in their well being. With employee and employers working for health, they will not be as susceptible to the effects of healthcare reform.
The webinar will present the following information:
• The Patient Protection and Affordable Care Act and its effects on wellness
• Information about using gift cards as incentives
• Case studies that show the success of gift cards from various industries including Manufacturing, Nonprofit, Healthcare, Insurance, and Utility and Energy.
The complementary webinar, produced by the Corporate Wellness Magazine, on behalf of the Corporate Health and Wellness Association and Healthcare Reform Magazine. We will explore the benefits of incentives programs; whether you want improve efficiency and increase productivity.
Vanessa Cullerton,Senior Employee Wellness Manager of The Hillshire Brands Company (formerly Sara Lee) and Stacey Nelson, Manager of Health and Welfare from Sprint discusses the evolution of their wellness program and the innovative ways they engage employees in offering gifts cards to encourage employee participation.
CHAPTER 1 SEMESTER V PREVENTIVE-PEDIATRICS.pdfSachin Sharma
This content provides an overview of preventive pediatrics. It defines preventive pediatrics as preventing disease and promoting children's physical, mental, and social well-being to achieve positive health. It discusses antenatal, postnatal, and social preventive pediatrics. It also covers various child health programs like immunization, breastfeeding, ICDS, and the roles of organizations like WHO, UNICEF, and nurses in preventive pediatrics.
Defecation
Normal defecation begins with movement in the left colon, moving stool toward the anus. When stool reaches the rectum, the distention causes relaxation of the internal sphincter and an awareness of the need to defecate. At the time of defecation, the external sphincter relaxes, and abdominal muscles contract, increasing intrarectal pressure and forcing the stool out
The Valsalva maneuver exerts pressure to expel faeces through a voluntary contraction of the abdominal muscles while maintaining forced expiration against a closed airway. Patients with cardiovascular disease, glaucoma, increased intracranial pressure, or a new surgical wound are at greater risk for cardiac dysrhythmias and elevated blood pressure with the Valsalva maneuver and need to avoid straining to pass the stool.
Normal defecation is painless, resulting in passage of soft, formed stool
CONSTIPATION
Constipation is a symptom, not a disease. Improper diet, reduced fluid intake, lack of exercise, and certain medications can cause constipation. For example, patients receiving opiates for pain after surgery often require a stool softener or laxative to prevent constipation. The signs of constipation include infrequent bowel movements (less than every 3 days), difficulty passing stools, excessive straining, inability to defecate at will, and hard feaces
IMPACTION
Fecal impaction results from unrelieved constipation. It is a collection of hardened feces wedged in the rectum that a person cannot expel. In cases of severe impaction the mass extends up into the sigmoid colon.
DIARRHEA
Diarrhea is an increase in the number of stools and the passage of liquid, unformed feces. It is associated with disorders affecting digestion, absorption, and secretion in the GI tract. Intestinal contents pass through the small and large intestine too quickly to allow for the usual absorption of fluid and nutrients. Irritation within the colon results in increased mucus secretion. As a result, feces become watery, and the patient is unable to control the urge to defecate. Normally an anal bag is safe and effective in long-term treatment of patients with fecal incontinence at home, in hospice, or in the hospital. Fecal incontinence is expensive and a potentially dangerous condition in terms of contamination and risk of skin ulceration
HEMORRHOIDS
Hemorrhoids are dilated, engorged veins in the lining of the rectum. They are either external or internal.
FLATULENCE
As gas accumulates in the lumen of the intestines, the bowel wall stretches and distends (flatulence). It is a common cause of abdominal fullness, pain, and cramping. Normally intestinal gas escapes through the mouth (belching) or the anus (passing of flatus)
FECAL INCONTINENCE
Fecal incontinence is the inability to control passage of feces and gas from the anus. Incontinence harms a patient’s body image
PREPARATION AND GIVING OF LAXATIVESACCORDING TO POTTER AND PERRY,
An enema is the instillation of a solution into the rectum and sig
How many patients does case series should have In comparison to case reports.pdfpubrica101
Pubrica’s team of researchers and writers create scientific and medical research articles, which may be important resources for authors and practitioners. Pubrica medical writers assist you in creating and revising the introduction by alerting the reader to gaps in the chosen study subject. Our professionals understand the order in which the hypothesis topic is followed by the broad subject, the issue, and the backdrop.
https://pubrica.com/academy/case-study-or-series/how-many-patients-does-case-series-should-have-in-comparison-to-case-reports/
CRISPR-Cas9, a revolutionary gene-editing tool, holds immense potential to reshape medicine, agriculture, and our understanding of life. But like any powerful tool, it comes with ethical considerations.
Unveiling CRISPR: This naturally occurring bacterial defense system (crRNA & Cas9 protein) fights viruses. Scientists repurposed it for precise gene editing (correction, deletion, insertion) by targeting specific DNA sequences.
The Promise: CRISPR offers exciting possibilities:
Gene Therapy: Correcting genetic diseases like cystic fibrosis.
Agriculture: Engineering crops resistant to pests and harsh environments.
Research: Studying gene function to unlock new knowledge.
The Peril: Ethical concerns demand attention:
Off-target Effects: Unintended DNA edits can have unforeseen consequences.
Eugenics: Misusing CRISPR for designer babies raises social and ethical questions.
Equity: High costs could limit access to this potentially life-saving technology.
The Path Forward: Responsible development is crucial:
International Collaboration: Clear guidelines are needed for research and human trials.
Public Education: Open discussions ensure informed decisions about CRISPR.
Prioritize Safety and Ethics: Safety and ethical principles must be paramount.
CRISPR offers a powerful tool for a better future, but responsible development and addressing ethical concerns are essential. By prioritizing safety, fostering open dialogue, and ensuring equitable access, we can harness CRISPR's power for the benefit of all. (2998 characters)
The dimensions of healthcare quality refer to various attributes or aspects that define the standard of healthcare services. These dimensions are used to evaluate, measure, and improve the quality of care provided to patients. A comprehensive understanding of these dimensions ensures that healthcare systems can address various aspects of patient care effectively and holistically. Dimensions of Healthcare Quality and Performance of care include the following; Appropriateness, Availability, Competence, Continuity, Effectiveness, Efficiency, Efficacy, Prevention, Respect and Care, Safety as well as Timeliness.
Deep Leg Vein Thrombosis (DVT): Meaning, Causes, Symptoms, Treatment, and Mor...The Lifesciences Magazine
Deep Leg Vein Thrombosis occurs when a blood clot forms in one or more of the deep veins in the legs. These clots can impede blood flow, leading to severe complications.
ICH Guidelines for Pharmacovigilance.pdfNEHA GUPTA
The "ICH Guidelines for Pharmacovigilance" PDF provides a comprehensive overview of the International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use (ICH) guidelines related to pharmacovigilance. These guidelines aim to ensure that drugs are safe and effective for patients by monitoring and assessing adverse effects, ensuring proper reporting systems, and improving risk management practices. The document is essential for professionals in the pharmaceutical industry, regulatory authorities, and healthcare providers, offering detailed procedures and standards for pharmacovigilance activities to enhance drug safety and protect public health.
Telehealth Psychology Building Trust with Clients.pptxThe Harvest Clinic
Telehealth psychology is a digital approach that offers psychological services and mental health care to clients remotely, using technologies like video conferencing, phone calls, text messaging, and mobile apps for communication.
Empowering ACOs: Leveraging Quality Management Tools for MIPS and BeyondHealth Catalyst
Join us as we delve into the crucial realm of quality reporting for MSSP (Medicare Shared Savings Program) Accountable Care Organizations (ACOs).
In this session, we will explore how a robust quality management solution can empower your organization to meet regulatory requirements and improve processes for MIPS reporting and internal quality programs. Learn how our MeasureAble application enables compliance and fosters continuous improvement.
1. Quality health plans & benefits
Healthier living
Financial well-being
Intelligent solutions
Protection SeriesSM -
Recovery Care
Insurance Plans
Underwritten by Continental Life Insurance Company of Brentwood, Tennessee (CLI)
2. Aetna Inc. 2
For Agent Use Only. Not To Be Used As A Sales Tool.
Aetna: A recognized leader in health insurance
More than 2 million
Medicare members
22.9 million
medical members
15.2 million
pharmacy members
14.3 million
dental members
*As of June 30, 2016
3. Aetna Inc. 3
For Agent Use Only. Not To Be Used As A Sales Tool.
Top financial ratings – as of June 22, 2016
• Continental Life Insurance Company of Brentwood, Tennessee (CLI)
4. Aetna Inc.
Aetna Senior Supplemental Insurance*
• Over 30 years specializing in the senior market
• Focused on being a distributor preferred company, supporting long
term success for our valued producers
• A small company personality with big company capability
• Proven “personalized” customer service
• Products to cross sell that will help grow your business
• Attractive commissions and unique sales incentive trips
• Diverse product portfolio that meet the unique needs of your clients
• Consumer Lead Referral Program
4
* Includes all products underwritten by American Continental Insurance Company (ACI) and Continental Insurance Company of Brentwood, Tennessee (CLI)
and Medicare Supplement products underwritten by Aetna Health and Life Insurance Company (AHLIC).
For Agent Use Only. Not To Be Used As A Sales Tool.
5. Aetna Inc.
The opportunity
Whether your clients are working or
retired, it’s important to consider the
cost of health care and how an
unexpected accident or illness could
impact their finances.
A Recovery Care insurance plan gives
your clients the freedom to choose how
they want to recover and where. They
choose the nursing facility, assisted
living, the hospital or the provider
(based on the plan options selected).
5
For Agent Use Only. Not To Be Used As A Sales Tool.
6. Aetna Inc. 6
For Agent Use Only. Not To Be Used As A Sales Tool.
Paying for hospital services
According to the Congressional
Budget Office, budget cuts to
Hospital Services, Home Health
Services and Skilled Nursing
Services as part of Medicare are
projected to be $365 billion
between 2013-2022.
7. Aetna Inc. 7
For Agent Use Only. Not To Be Used As A Sales Tool.
Inpatient versus
observation stays
Did you know that staying overnight at
a hospital doesn’t always mean the
person is listed as an inpatient?
A person only becomes an inpatient
when a hospital formally admits the
person as such, after a doctor orders it.
Otherwise, a person could be billed for
an “observation stay.” This impacts
how much the person pays and
qualifying for skilled nursing facility
care through Medicare.
Sources: Medicare & You 2015 (p. 38), Centers for
Medicare & Medicaid Services; NBC News, Office of the
Inspector General (Dept. of Health and Human Services)
Learn more by watching this video:
http://youtu.be/dpwUTK_fX2w
8. Aetna Inc. 8
For Agent Use Only. Not To Be Used As A Sales Tool.
Inpatient versus
observation stays
Medicare only pays for rehab for people
admitted to a hospital as inpatient for 3
or more days, not if they were classified
as observation status.
See the whole story here:
https://youtu.be/sLmIpQKCXhY
9. Aetna Inc. 9
For Agent Use Only. Not To Be Used As A Sales Tool.
Inpatient versus
observation stays
In 2015, there were more than 600,000
cases where patients were in the
hospital for 3 days or more, but not
eligible for rehab coverage.
See the whole story here:
https://youtu.be/sLmIpQKCXhY
10. Aetna Inc. 10
For Agent Use Only. Not To Be Used As A Sales Tool.
Inpatient versus
observation stays
That’s what this patient experienced.
She was under observation with a
broken leg and was saddled with a
$28,350 rehab bill.
See the whole story here:
https://youtu.be/sLmIpQKCXhY
11. Aetna Inc. 11
For Agent Use Only. Not To Be Used As A Sales Tool.
Inpatient versus
observation stays
Hospitals are obligated to follow
Medicare rules when assigning patients
to their appropriate level of care.
See the whole story here:
https://youtu.be/sLmIpQKCXhY
12. Aetna Inc. 12
For Agent Use Only. Not To Be Used As A Sales Tool.
Levels of Care: Median Annual Costs
Source: Genworth 2015 Cost of Care Survey
13. Aetna Inc.
Policyholder has the freedom to use the
benefits* for:
• All levels of nursing facility care
• Skilled
• Intermediate
• Custodial
• Services in an assisted living facility
• Home care (optional weekly benefit)
*Benefit availability varies by state. Product is not available in all states.
13
For Agent Use Only. Not To Be Used As A Sales Tool.
14. Aetna Inc.
Recovery Care base benefit
• Daily nursing facility, including assisted
living and bed reservation
o Pays for a daily benefit for confinement
in a nursing facility or assisted living
facility, provided the policyholder cannot
perform two or more Activities of Daily
Living (ADLs) or has cognitive
impairment
o Up to $300 daily maximum
o Choice of covered days: 90, 180, 270,
360 (with a lifetime maximum equal to
twice the number of covered days)
o Waiting period: 0, 20, or 100 days
o Issue ages: 50-89
At least one unit ($10 per day) of Hospital Indemnity must be
purchased with the Daily Nursing Facility benefit.
14
For Agent Use Only. Not To Be Used As A Sales Tool.
Product is not available in all states.
15. Aetna Inc.
Recovery Care base benefit
• Daily hospital indemnity
o Pays for a daily hospital benefit if the
policyholder is confined in a hospital,
including observation stays in a hospital
o Up to $300 daily maximum (for each day
of confinement)
o 20 days per period of care
o Lifetime maximum: 365 days
o Issue ages 50-89
At least one unit ($10 per day) of Hospital Indemnity must be
purchased with the Daily Nursing Facility benefit.
15
For Agent Use Only. Not To Be Used As A Sales Tool.
Product is not available in all states.
16. Aetna Inc. 16
Home care rider (optional)
• Pays for each week the beneficiary
receives three or more professional
home care service visits of at least
one hour per visit, provided the
beneficiary cannot perform two or
more Activities of Daily Living (ADLs)
or you have cognitive impairment
• Up to $1200 weekly maximum
• Choice of covered weeks: 13, 26, or
52 weeks (with a lifetime maximum
equal to twice the number of covered
weeks)
• Issue ages 50-89
For Agent Use Only. Not To Be Used As A Sales Tool.
Optional benefits
Benefit availability varies by state. Product is not available in all states.
17. Aetna Inc.
What is the Period of Care?
• Begins the first day of confinement in a hospital/nursing facility/assisted living
facility due to a covered injury or sickness
• Ends when the insured has been out of the hospital and does not require medical
care for 60 continuous days or out of the nursing facility/assisted living facility and
does not require medical care for 180 continuous days
Is the policy guaranteed renewable?
• Yes
Are benefits paid directly to the policyholder?
• Yes, unless assigned to a healthcare provider
Do premiums increase because of age or health?
• No
17
For Agent Use Only. Not To Be Used As A Sales Tool.
Frequently Asked Questions
18. Aetna Inc.
Simplified Underwriting
• Yes or No application
• No phone interview required
• Prescription drug check:
Reference the Field Guide for drug list
Pre-Existing Conditions
• Policy pays for pre-existing conditions
after it has been in-force for six months
• Benefits for all other covered injury or
sickness begins the date the policy is
issued
18
For Agent Use Only. Not To Be Used As A Sales Tool.
Underwriting
19. Aetna Inc. 19
For Agent Use Only. Not To Be Used As A Sales Tool.
Field Underwriting
Agents should use caution when asking an
applicant the health questions found on the
application form.
• Don’t rush through the health questions
• Make sure the applicant fully understands
each part of the question and has enough
time to carefully consider his/her
response.
• If an applicant is unsure as to how to
answer any of the health questions based
on his/her health history, contact our
underwriting department for guidance
before you complete the application form.
Be careful. Responding incorrectly to a health
question can result in a policy that is later
rescinded.
Eligibility
20. Aetna Inc. 20
For Agent Use Only. Not To Be Used As A Sales Tool.
HIPAA form required
When submitting the application, be sure to
include the signed HIPAA form (available in
the sales kit).
Submitting the application
21. Aetna Inc.
Recovery Care cannot be marketed or
advertised as a…
• Replacement for a Major Medical plan
• Supplement to Medicare or a Medicare
Supplement plan
• “Wrap,” “gap-filler,” “supplement,” or
imply that it functions as one
21
For Agent Use Only. Not To Be Used As A Sales Tool.
Marketing guidelines
22. Aetna Inc. 22
RI
CA
OR
NV
WA
MT ND
MN
WI
MI
PA
OH
IN
IL
IA
SD
WY
UT
AZ NM
TX LA
MS AL
GA
FL
SC
WV
NY
ME
NH
CT
MA
VT
NJ
DE
MD
VA
KY
TN
NC
NE
KS
OK
AR
CO
ID
MO
DC
AK
HI
Product available
Product not yet
available
Product availability as of December 14, 2016
Applicant must reside in policy issue state
For Agent Use Only. Not To Be Used As A Sales Tool.
23. Aetna Inc.
How to start the
conversation:
• Do you have coverage for nursing
care?
• Do you have funds set aside to
cover either a skilled stay or home
health care?
23
For Agent Use Only. Not To Be Used As A Sales Tool.
How to start the conversation
24. Aetna Inc. 24
IMPORTANT:
• You need home office approval to sell
before you take an application.
o Indicate the states where you
plan to sell in Section 4 of the
Producer Information Form (PIF).
• Use approved marketing materials
based on the policy issue state.
o Sales kit includes all the required
forms and sales materials (sales
kits vary by state).
• No certification or tests are required.
Remember – as new products become available, home office
approval is required. Make sure you are properly licensed AND
appointed (with the appropriate underwriting company) in the
state(s) where you wish to market any Aetna Senior
Supplemental insurance product.
For Agent Use Only. Not To Be Used As A Sales Tool.
25. Aetna Inc. 25
To become approved to sell, or for
product information or training, contact
the Agent Services team at:
Phone:
800 264.4000 option 3, 1 (Sales)
8 a.m. – 4:30 p.m. CT
Fax:
855 690.0893
Email:
AetSSIinformation@aetna.com
For Agent Use Only. Not To Be Used As A Sales Tool.
Aetna Senior Supplemental Insurance
Home office: Franklin, Tennessee (Nashville area)
26. Aetna Inc.
Privacy: It’s Everyone’s Responsibility
26
Customer information needs to be protected and secured at all times.
• Demographic, bank and health information
• Coverage type, policy and claims information
Data stored on laptops and other electronic and mobile devices used for
business must be encrypted.
• Do not download or store customer data unless absolutely necessary
• Secure these devices when not in use.
Any loss of data, stolen/lost laptops/devices must be reported to Aetna
Compliance as soon as possible.
• Notify Aetna’s 24-hour corporate security hotline at 800 682.3213.
Vendors and support staff used by producers must also comply with privacy
laws.
• Do not provide customer data to anyone other than what is minimally
necessary to transact business.
For Agent Use Only. Not To Be Used As A Sales Tool.
27. Aetna Inc. 27
Qualification Period:
January 1, 2016 – December 31, 2017
Destination:
Miami, Florida
Summer 2017
For details and to track your progress, go to aetnaseniorproducts.com (agent side/promotions)
Qualifying Products:
Medicare Supplement 1:1 production
Final Expense 3:1 production
Complementary 3:1 production
(Cancer and Heart Attack or Stroke, Continental Care,
Home Care, Home Care Plus, Hospital Indemnity, Nursing
Facility Care, Recovery Care)
Requirements:
Combination of any qualifying products
MGAs
$5,000,000 production = 1 trip
$10,000,000 production = 1 extra trip
$15,000,000 production = 2 extra trips
Recruiting GAs
$1,000,000 production = 1 trip
$4,000,000 production = 1 extra trip
Agents
$200,000 production = 1 trip
BONUSES:
Submit $80,000 or more in underwritten Medicare
Supplement business and earn an extra $30,000
production credit toward qualification.
Submit 60% of qualifying business via E-App and
earn an extra $20,000 production credit towards
qualification.
For Agent Use Only. Not To Be Used As A Sales Tool.
28. Aetna Inc. 28
Get FREE leads from your existing
policyholders with this simple
program:
• Referral cards are sent to existing
policyholders through their policy
(when issued) and with each EOB.
• Policyholder provides a referral and
receives a FREE gift.
• Agent works the referral AND receives
his/her normal commission for the sale
PLUS production credit.
Registration in the program is required.
For more information contact:
Natalie Slaughter, Program Manager
SlaughterN@aetna.com
Another Way We Help Agents To Grow Their Business With Us!
For Agent Use Only. Not To Be Used As A Sales Tool.
29. Aetna Inc. 29
A website dedicated to supporting your business:
aetnaseniorproducts.com
Information you need at your fingertips
• My Business dashboard
- Pending new business report
- Recently issued business
- Potential Policy Lapse
(a policy conservation report)
- Policy termination
- Policy search
• Agent message board, including office
closings
• Alerts - important policyholder alerts
• Product and supplies
- View, download or order materials
• Promotions (sales contests)
- Track your progress
• Commission statements
• Policyholder secure portal
For Agent Use Only. Not To Be Used As A Sales Tool.
30. Aetna Inc. 30
Keeping you up to date
Email blasts
• Weekly eBulletin
• Product launches
• Sales incentive announcements
• Regulatory updates
• Operational updates
• Upcoming webinars and seminars
Pacesetter newsletter
• Insights from Aetna Senior Supplemental
leaders
• Product updates
• Agent recognition
• Promotions updates
• Industry trends
• Compliance Corner articles
For Agent Use Only. Not To Be Used As A Sales Tool.
31. Aetna Inc. 31
• A dedicated Agent Services team with
one number for all administrative
questions
800 264.4000 option 3, 1
• Knowledgeable Regional Vice
Presidents and Regional Sales
Managers
– Field staff that cover three
geographical regions
– Offer product training and support
to help grow your business
– Provide assistance in resolving
issues or concerns
Available to answer your questions
regarding:
• How to become contracted (or
approved to sell new products)
• Product support or training
opportunities
• Order sales materials
• New business
• Underwriting
• Commissions
• Policyholder services
Our focus on helping you (the agent) is what sets us apart…
For Agent Use Only. Not To Be Used As A Sales Tool.