11. OLD CUSTOMER
DATA ENTRY INTO COMPANY CRM AND ORDER MANAGEMENT SYSTEM
NEW CUSTOMER
FORM
1. SENDER COMPLETE NAME
2. CONTACT NUMBER
3. COMPLETE ADDRESS
4. SIGNATURE
5. PRIMARY ID
6. RECEIVER COMPLETE NAME
7. CONTACT NUMBER
8. COMPLETE ADDRESS
After the transaction done, the
customer will receive a receipt as a
proof of transaction.
INSURANCE
RATE FOR SHIPPING FEE
12. ITEM COLLECTION AND ENTRY
DATA ENTRY PACKAGING CONTROL OF GOOD
BARCODE/ TRACKING CODE
13. POINT OF ORIGIN
CUSTOMERS
DROP-OFF POINT STATIONS
START
ITEM RECEIVING
INSPECTION
ASSESSMENT
DATA ENTRY
PACKAGING
CONTROL OF GOOD
TRANSFERING GOODS
FIRST CARRIER
15. POINT OF ORIGIN
CUSTOMERS
DROP-OFF POINT STATIONS
START
ITEM RECEIVING
INSPECTION
ASSESSMENT
DATA ENTRY
PACKAGING
CONTROL OF GOOD
TRANSFERING GOODS
FIRST CARRIER
REGIONAL WAREHOUSE
17. DISTRIBUTION CENTERS OPERATION
REGIONAL WAREHOUSE
• HAPPENS HERE THE DAY TO DAY OPERATION OF COMPANY DISTRIBUTION
SUCH AS SORTING, INVENTORY CHECKS, ITEM RECEIVING AND COLLATION,
UPDATING STORAGE
• PLANNING, SCHEDULING AND EXECUTION OF CUSTOMER ITEM
DISTRIBUTION INCLUDING ITEM RECEPTION, ROUTE PLANNING,
DELIVERY
19. POINT OF ORIGIN
CUSTOMERS
DROP-OFF POINT STATIONS
START
ITEM RECEIVING
INSPECTION
ASSESSMENT
DATA ENTRY
PACKAGING
CONTROL OF GOOD
TRANSFERING GOODS
FIRST CARRIER
REGIONAL WAREHOUSE
LOADING PORT
SECOND CARRIER
TRANSFERING GOODS
20.
21. POINT OF ORIGIN
CUSTOMERS
DROP-OFF POINT STATIONS
START
ITEM RECEIVING
INSPECTION
ASSESSMENT
DATA ENTRY
PACKAGING
CONTROL OF GOOD
TRANSFERING GOODS
FIRST CARRIER
REGIONAL WAREHOUSE
LOADING PORT
SECOND CARRIER
TRANSFERING GOODS
DROP-OFF POINT STATIONS
WAYS OF DISTRIBUTE
22. POINT OF ORIGIN
CUSTOMERS
DROP-OFF POINT STATIONS
START
ITEM RECEIVING
INSPECTION
ASSESSMENT
DATA ENTRY
PACKAGING
CONTROL OF GOOD
TRANSFERING GOODS
FIRST CARRIER
REGIONAL WAREHOUSE
LOADING PORT
SECOND CARRIER
TRANSFERING GOODS
DROP-OFF POINT STATIONS
WAYS OF DISTRIBUTE
TRANSFERING GOODS
THIRD CARRIER
23. POINT OF ORIGIN
CUSTOMERS
DROP-OFF POINT STATIONS
START
ITEM RECEIVING
INSPECTION
ASSESSMENT
DATA ENTRY
PACKAGING
CONTROL OF GOOD
TRANSFERING GOODS
FIRST CARRIER
REGIONAL WAREHOUSE
LOADING PORT
SECOND CARRIER
TRANSFERING GOODS
DROP-OFF POINT STATIONS
WAYS OF DISTRIBUTE
TRANSFERING GOODS
THIRD CARRIER
RECEIVER
END
FEEDBACK
24. POINT OF ORIGIN
CUSTOMERS
DROP-OFF POINT STATIONS
START
ITEM RECEIVING
INSPECTION
ASSESSMENT
DATA ENTRY
PACKAGING
CONTROL OF GOOD
TRANSFERING GOODS
FIRST CARRIER
REGIONAL WAREHOUSE
LOADING PORT
SECOND CARRIER
TRANSFERING GOODS
DROP-OFF POINT STATIONS
WAYS OF DISTRIBUTE
TRANSFERING GOODS
THIRD CARRIER
RECEIVER
END
FEEDBACK
FORWARD FLOW
REVERSE FLOW
POINT OF CONSUMPTION
Editor's Notes
Inside the Drop-off Point stations happens…
Inside the Drop-off Point stations happens…
Inside the Drop-off Point stations happens…
Customer relationship management is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
After the transaction done, the customer will receive a receipt as a proof of transaction.