SlideShare a Scribd company logo
Live Training: Stay Ahead of the
Competition with AnyRoad Atlas
Reach out to our team at
experiences@anyroad.com | anyroad.com
Shaalin Parekh
Head of Product Marketing | AnyRoad
Mark Smith
Solutions Consultant | AnyRoad
Q&A
Please ask!
We’ll answer at the end
TWITTER
Reach out to us!
@ANYROAD
AUDIO
Configure on the
bottom left
RECORDING
We’ll share the
recording tomorrow via
follow up email
Welcome
CONTENTS
1 AnyRoad Atlas Overview
2 Customer Results
3 Use Cases
4 Demonstration
5 Q&A
Atlas Overview
• What about the experience
was impactful?
• Did it have a long-lasting
impact on consumers?
• How impactful are
the experiences
of peer brands?
You see the smiles, but do you understand
how consumers engage with your experiences
and why they drive impact?
To truly understand impact and craft the most engaging
experiences, you need 3 dimensional data
Metrics (3D Data) Action (Analytical Capabilities)
An experience focused on
21-30 year olds would drive
10% increase in lifetime value.
NPS
DEMOGRAPHIC
POST-EXPERIENCE
SPEND
AnyRoad Atlas:
REPORTS & INSIGHTS
Quantify the impact of
experiences with out-of-the-box
dashboards, allowing you to
quickly visualize your data.
EXPLORER
Custom segmentation by
demographic, psychographic,
and more, to quickly pinpoint
trends.
INDUSTRY BENCHMARKS
Aggregated averages across
AnyRoad’s customer base in
your industry to show where
you are over- and
under-performing peers.
FEEDBACK ANALYSIS
Surface key themes that
impact your NPS by
applying NLP.
Understand WHY Experiences are Driving Impact
Shape what’s next, derive actions to improve the impact of your experiences.
Understand the Impact
Evaluate effectiveness of programs
72
93
68
89
See NPS trends over
time and compare to
industry benchmarks
Explorer & Industry Benchmarks
Feedback Analysis
Key driver of
positive impact
Key driver of
negative impact
Use Cases
Ways to Use Atlas
What exactly
should I improve
about my
experiences?
Are my
experiences
driving impact to
the right
audiences?
Where do I focus
to improve my
experiences?
Customer Results
Pinpointed overall NPS was
brought down by extensive
walking that heavily impacted
the 61+ demographic, and
were able to add a new
experience type for that
demographic, which
immediately brought the
average NPS up.
Understanding Declining Visitor NPS
Higher
NPS
Increase
in Brand
Conversion
Reach out to our team at
experiences@anyroad.com | anyroad.com
Q&A
Thank you.

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Live Training: Stay Ahead of the Competition with AnyRoad Atlas

  • 1. Live Training: Stay Ahead of the Competition with AnyRoad Atlas
  • 2. Reach out to our team at experiences@anyroad.com | anyroad.com Shaalin Parekh Head of Product Marketing | AnyRoad Mark Smith Solutions Consultant | AnyRoad
  • 3. Q&A Please ask! We’ll answer at the end TWITTER Reach out to us! @ANYROAD AUDIO Configure on the bottom left RECORDING We’ll share the recording tomorrow via follow up email Welcome
  • 4. CONTENTS 1 AnyRoad Atlas Overview 2 Customer Results 3 Use Cases 4 Demonstration 5 Q&A
  • 6. • What about the experience was impactful? • Did it have a long-lasting impact on consumers? • How impactful are the experiences of peer brands? You see the smiles, but do you understand how consumers engage with your experiences and why they drive impact?
  • 7. To truly understand impact and craft the most engaging experiences, you need 3 dimensional data Metrics (3D Data) Action (Analytical Capabilities) An experience focused on 21-30 year olds would drive 10% increase in lifetime value. NPS DEMOGRAPHIC POST-EXPERIENCE SPEND
  • 8. AnyRoad Atlas: REPORTS & INSIGHTS Quantify the impact of experiences with out-of-the-box dashboards, allowing you to quickly visualize your data. EXPLORER Custom segmentation by demographic, psychographic, and more, to quickly pinpoint trends. INDUSTRY BENCHMARKS Aggregated averages across AnyRoad’s customer base in your industry to show where you are over- and under-performing peers. FEEDBACK ANALYSIS Surface key themes that impact your NPS by applying NLP. Understand WHY Experiences are Driving Impact Shape what’s next, derive actions to improve the impact of your experiences. Understand the Impact Evaluate effectiveness of programs 72 93 68 89
  • 9. See NPS trends over time and compare to industry benchmarks Explorer & Industry Benchmarks
  • 10. Feedback Analysis Key driver of positive impact Key driver of negative impact
  • 12. Ways to Use Atlas What exactly should I improve about my experiences? Are my experiences driving impact to the right audiences? Where do I focus to improve my experiences?
  • 14. Pinpointed overall NPS was brought down by extensive walking that heavily impacted the 61+ demographic, and were able to add a new experience type for that demographic, which immediately brought the average NPS up. Understanding Declining Visitor NPS Higher NPS Increase in Brand Conversion
  • 15. Reach out to our team at experiences@anyroad.com | anyroad.com Q&A