The document discusses creating sustainable community transport in North Yorkshire through the Little Red Bus Network partnership. The partnership integrates multiple community transport providers and aims to provide coordinated, demand-responsive transport services. By coordinating operations and resources, the partnership hopes to improve connectivity, provide better value for money, and increase the number of transport options available to the community in a sustainable way.

1. Creating Sustainable community transport in North Yorkshire Presented by Lucy Beadle Development Manager of Harrogate District Community Transport Lead Partner in the Little Red Bus Network

2. CHAIRMAN’S INTRODUCTION HISTORY OF LITTLE RED BUS (LRB) A TYPICAL DAY WITH LRB INTEGRATED APPROACH

3. Access to services Increased social inclusion Best Value through integration Economic growth Minimised eco-footprint Focus on connectivity The Strategic Environment

4. Little Red Bus – joined-up provision North Yorkshire Community Transport Strategy Social Enterprise model

5. Operational design Range of services Demand responsive transport Group travel minibuses, volunteer car service, pool vehicles Providing support Information, advice, research, marketing administration, legal, training, transport manager

6. public sector concerns Rising costs Quality of service Duplication Value for money What do people really want/need? How do they access us? Sustainability CT’s questionable image

7. The partnership dimension Local service delivery is best Single scheduling facility is essential Common standards assure quality Critical mass required for credibility Pool drivers, schedulers, escorts trainers

8. The LRB Partnership HDCTS Ryecat Bentham

10. Corporate Service Unit Primary Functions Maintenance & Administration of Central Scheduling System Contract Tendering & Allocation Contract Administration & Management Development & Maintenance of Quality Standards & Systems Service Training Resources Quality Assurance – Monitoring & Control Performance Reporting Secondary Functions HR Support Service IT Support Service Financial Management Support Services Health & Safety Support Service Third Sector Funding Application Support

11. What this means on the ground so far: Partnership working with NYCC and other operators A sustainable operating model for integrated community transport services IT investment to facilitate the progressive move towards sub-regionally co-ordinated integrated transport 18 additional demand responsive buses Three “umbrella” hubs at Harrogate, Malton and Bentham to co-ordinate connectivity An increase of 354,000 bus journeys per annum in phase 1 by 2008/9

12. User benefits: building communities Healthier communities Prevention and independence Modernisation More efficient public services Build capacity Cross-sector benefits Significantly improve people’s lives Make more effective use of public £

14. Contact Details: Lucy Beadle Little Red Bus Network Unit 4 Saltergate Business Park Burley Bank Road Killinghall Harrogate HG3 2BX Tel: 01423 526655 E:mail [email_address]